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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Remote Desktop Manager

    Score9.6 out of 10
    Mid-Size Companies (51-1,000 employees)
    Remote Desktop Manager (RDM) from Canadian software company Devolutions is a remote administration and credential management tool for securely centralizing multiple remote connections and sensitive data.

    $20

    per month per user

    VMware Fusion

    Score7.4 out of 10
    N/AVmware Fusion is a virtual user session software built to run Windows applications on Macintosh to run any Windows applications.N/A
    Pricing
    Remote Desktop ManagerVMware Fusion
    Editions & Modules
    Team Remote Access Management
    $20
    per month per user
    Starter
    $25
    per month per user, up to 5 users
    Team Remote Connection Management
    $30
    per month per user
    Team Privileged Access Management
    $50
    per month per user
    Enterprise
    Contact Sales
    Unlimited Users, Multiple Sites, Worldwide
    Platinum
    Contact Sales
    Unlimited Users, Multiple Sites, Worldwide
    No answers on this topic
    Offerings
    Pricing Offerings
    Remote Desktop ManagerVMware Fusion
    Free Trial
    YesNo
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    Remote Desktop ManagerVMware Fusion
    Considered Both Products
    Devolutions
    No answer on this topic
    VMware by Broadcom
    No answer on this topic
    Key User Insights
    Would buy again
    96%
    Would buy again
    24 Answers
    No answers on this topic
    Delivers good value for the price
    96%
    Delivers good value for the price
    23 Answers
    No answers on this topic
    Happy with the feature set
    96%
    Happy with the feature set
    24 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    88%
    Lived up to sales and marketing promises
    15 Answers
    No answers on this topic
    Implementation went as expected
    95%
    Implementation went as expected
    21 Answers
    No answers on this topic
    Features
    Remote Desktop ManagerVMware Fusion
    Remote Administration
    Comparison of Remote Administration features of Remote Desktop Manager and VMware Fusion
    Feature
    Remote Desktop Manager
    9.1
    54 Ratings
    14% above category average
    VMware Fusion
    -
    Ratings
    Screen sharing10.026 Ratings00 Ratings
    File transfer9.836 Ratings00 Ratings
    Instant message9.01 Ratings00 Ratings
    Secure remote access with Smart Card authentication7.819 Ratings00 Ratings
    Access to sleeping/powered-off computers8.75 Ratings00 Ratings
    Over-the-Internet remote session9.246 Ratings00 Ratings
    Initiate remote control from mobile7.427 Ratings00 Ratings
    Remote management of servers & workstations10.051 Ratings00 Ratings
    Remote Active Directory® management8.324 Ratings00 Ratings
    Centralized management dashboard9.843 Ratings00 Ratings
    Session record9.323 Ratings00 Ratings
    Annotations10.026 Ratings00 Ratings
    Monitoring and Alerts8.018 Ratings00 Ratings
    Multi-platform remote control9.843 Ratings00 Ratings
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    Remote Desktop ManagerVMware Fusion
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    Score9.6 out of 10
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    Score9.1 out of 10
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    Score9.6 out of 10
    Enterprises
    BeyondTrust Privileged Remote Access
    Score9.1 out of 10
    VMware Workstation Player
    Score9.9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Remote Desktop ManagerVMware Fusion
    Likelihood to Recommend
    9.6
    (54 ratings)
    8.0
    (20 ratings)
    Likelihood to Renew
    9.1
    (2 ratings)
    10.0
    (2 ratings)
    Usability
    9.7
    (12 ratings)
    8.0
    (4 ratings)
    Support Rating
    9.0
    (7 ratings)
    10.0
    (5 ratings)
    Implementation Rating
    9.1
    (1 ratings)
    10.0
    (1 ratings)
    User Testimonials
    Remote Desktop ManagerVMware Fusion
    Likelihood to Recommend
    Devolutions
    If you have lots of servers to manage, lots of credentials, different protocols, documents, other files, and need a single tool to manage it, this is the tool. Active Directory integrated, user and groups permissions, audit everything, keep data in encrypted files or in a database, customize everything, even the installer,
    Read full review
    VMware by Broadcom
    Due to its perpetual licensing model, VMware Fusion is a great option for users whose needs do not change as much over time. It is also great for occasional-use scenarios such as testing and preparing code to run on newer platforms. Fusion is not really recommended for running graphics-intense applications as graphics acceleration in Fusion is fairly limited in both performance and API support. It has, however, come a very long way and offers near-native performance for many tasks.
    Incentivized
    Read full review
    Pros
    Devolutions
    • Customer service delivery, whereby you can connect to clients to assist and resolve an incident.
    • Working from home logging onto office based machine.
    • It helps to attend to a problem more quickly, thereby saving the cost of relocation and commuting to distant places.
    • Speed and cost elements are critical here.
    Incentivized
    Read full review
    VMware by Broadcom
    • Allows users to run Windows only applications on their Mac without switching devices.
    • Fusion is excellent for Windows image creation, and works exceptionally well on the Mac environment.
    • Assists a Mac user to virtualize Windows apps.
    • Excellent for installing Linux distros for penetration testing.
    Incentivized
    Read full review
    Cons
    Devolutions
    • Occasionally there is a UI bug where the sidebar goes missing and you have to delete some files in %localappdata% to bring it back
    • Would be great if it could also connect to serverless SQL instances like Azure SQL
    • If computer sleeps and wakes with Remote Desktop Manager open it will comtimes ask you to re-login for no reason - as when you close and reopen Remote Desktop Manager it works
    Incentivized
    Read full review
    VMware by Broadcom
    • With OSX - 10.14.1 and the latest version of Fusion - 11.0.2 the user interface has taken a step back IMHO.
    • I would like to see price decrease.
    • Better remote host connection capabilities - remote server connections are available but connections are spotty.
    Incentivized
    Read full review
    Likelihood to Renew
    Devolutions
    I've been using RDM for about 10 years now. I started with the free version, which I used for a few years, and eventually switched to the Enterprise version. I can never go back now! I use this tool for everything and cannot see doing my job without it! Whenever we have someone new come in or bring in a vendor/contractor, they always ask me what RDP tool I'm using. Once I explain about it's features and all, they're usually instantly sold on it. :)
    Read full review
    VMware by Broadcom
    For Apple workstations VMware Fusion is the virtualization software to use. No other application (free or paid) can do what Fusion can. The features and constant updates make Fusion an application that cant be beat.
    Incentivized
    Read full review
    Usability
    Devolutions
    Due to the way our business works, the use of Remote Desktop Manager is limited to the IT staff. For that reason have given it a rating of 8, but only a limited number of employees benefit from this solution as the bulk of our consultants that support customers can not benefit from this solution due to security mandated separation between internal and external systems
    Incentivized
    Read full review
    VMware by Broadcom
    I made an 8 because it's good in almost every aspect. As I said if you are on macos and you need both windows and linux I think is the best options out there. Otherwise if you need only windows there is a competitor that could be better for performance and integration.
    Incentivized
    Read full review
    Support Rating
    Devolutions
    I've never had to use support as I've never had an issue. That said, you can open a support ticket right from the UI. The user forums are active, and there are thousands of threads covering many topics. Very easy to get support if needed. This is an easy ten.
    Incentivized
    Read full review
    VMware by Broadcom
    I have never contacted VMware, but there is a lot of support online on message boards, forums, StackOverflow, YouTube tutorial videos, and the like. VMware has been around nine years longer than its leading competitor, VirtualBox, although both seem to have a good presence of online user communities who can help solve issues that come up.
    Incentivized
    Read full review
    Implementation Rating
    Devolutions
    The implementation was completely successful. We had no issues!
    Read full review
    VMware by Broadcom
    This is a workstation application and no install insights are needed.
    Incentivized
    Read full review
    Alternatives Considered
    Devolutions
    VisionApp is not in the list. This is the application we used before we got introduced to RDM. VisionApp was great but it did not have the same features as RDM did. Perhaps VisionApp has had some updates but we haven't found any reason to switch applications again
    Incentivized
    Read full review
    VMware by Broadcom
    I've heard of other/competitive software but frankly once I tried VMware, I never looked back. There is absolutely nothing that I need that this product does not deliver. It's fast, effective and seems to be extremely durable and reliable. My only concern (and minor) might have to do with memory resources, but frankly it has not been an issue yet.
    Incentivized
    Read full review
    Return on Investment
    Devolutions
    • A common place for storage for all users. Instead of employees using multiple different password management systems, they all use Remote Desktop Manager to store them now.
    • We don't have to buy licenses from multiple vendors when everyone uses Remote Desktop Manager.
    Read full review
    VMware by Broadcom
    • Users using a VM often don't need something as "fancy" as VMware Fusion, and instead can use a free option like Virtual Box, so we waste money on using an extra amount of VMware Fusion licenses.
    • Developers using and IT admins using VMware Fusion for testing saves us time and money. Simply, we know mistakes would take time and money to fix, but VMware is powerful, allows for proper and fast testing.
    Incentivized
    Read full review
    ScreenShots

    Remote Desktop Manager Screenshots

    Screenshot of the interface to manage remote connections.Screenshot of where entries can be customized.Screenshot of the interface for password analysis and policy enforcement.Screenshot of a user working with multiple connections at the same time.Screenshot of auditable activity, with customizable reports and logs.