TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Digital Samba

    Score9.6 out of 10
    N/ADigital Samba is a video conferencing API and video calling SDK provider. Made and hosted in the European Union, it's GDPR-compliant and offers a secure video conferencing platform. It integrates with websites and different types of software, from health apps to event planning tools.

    $9

    per month

    Riverside.fm

    Score9.3 out of 10
    N/ARiverside.fm headquartered in Tel Aviv offers a remote recording solution for enterprise teams. It is presented as an easy way for teams to record professional-grade video content and podcasts, from anywhere.

    $90

    per year

    Skype (discontinued)

    Score7.1 out of 10
    N/ASkype (the personal edition or Skype free) was a web meeting, video conferencing, and VoIP software, now superseded by Microsoft Teams' free edition and unsupported from May 2025.

    $2.99

    per month

    Pricing
    Digital SambaRiverside.fmSkype (discontinued)
    Editions & Modules
    No answers on this topic
    Basic
    $90
    per year
    Standard
    $180
    per year
    Pro
    $288
    per year
    Enterprise
    Custom
    United States Subscription
    $2.99
    per month
    North America Subscription
    $6.99
    per month
    India Subscription
    $7.99
    per month
    Offerings
    Pricing Offerings
    Digital SambaRiverside.fmSkype (discontinued)
    Free Trial
    YesNoNo
    Free/Freemium Version
    YesNoNo
    Premium Consulting/Integration Services
    YesNoNo
    Entry-level Setup FeeNo setup feeNo setup feeNo setup fee
    Additional Details
    More Pricing Information
    Community Pulse
    Digital SambaRiverside.fmSkype (discontinued)
    Considered Multiple Products
    Digital Samba
    No answer on this topic
    Riverside
    Chose Riverside.fm
    Riverside is far better than trying to record on Zoom or Skype because on both of those platforms you are recording others' videos from over the internet, so you get any glitches that come from inconsistent connections that either you or your guest has. Riverside records …
    Incentivized
    Discontinued Products
    Chose Skype (discontinued)
    We use Skype in combination with Grasshopper. While Grasshopper acts as a routing toll free number with extensions, if we are making calls directly, we do it through Skype.

    Skype's desktop and mobile apps are easier to use, and provide unlimited local calls at a flat, …
    Incentivized
    Key User Insights
    Would buy again
    No answers on this topic
    No answers on this topic
    86%
    Would buy again
    85 Answers
    Delivers good value for the price
    No answers on this topic
    No answers on this topic
    93%
    Delivers good value for the price
    80 Answers
    Happy with the feature set
    No answers on this topic
    No answers on this topic
    85%
    Happy with the feature set
    84 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    No answers on this topic
    84%
    Lived up to sales and marketing promises
    53 Answers
    Implementation went as expected
    No answers on this topic
    No answers on this topic
    96%
    Implementation went as expected
    70 Answers
    Features
    Digital SambaRiverside.fmSkype (discontinued)
    Performance & Compatibility of Online Events Software
    Comparison of Performance & Compatibility of Online Events Software features of Digital Samba and Riverside.fm and Skype (discontinued)
    Feature
    Digital Samba
    10.0
    1 Ratings
    23% above category average
    Riverside.fm
    -
    Ratings
    Skype (discontinued)
    6.2
    138 Ratings
    24% below category average
    High quality audio10.01 Ratings00 Ratings6.6135 Ratings
    Mobile support10.01 Ratings00 Ratings5.5118 Ratings
    High quality video00 Ratings00 Ratings7.2133 Ratings
    Low bandwidth requirements00 Ratings00 Ratings5.5130 Ratings
    Online Meetings / Events
    Comparison of Online Meetings / Events features of Digital Samba and Riverside.fm and Skype (discontinued)
    Feature
    Digital Samba
    10.0
    1 Ratings
    20% above category average
    Riverside.fm
    -
    Ratings
    Skype (discontinued)
    6.0
    118 Ratings
    31% below category average
    Calendar integration10.01 Ratings00 Ratings6.185 Ratings
    Record meetings / events10.01 Ratings00 Ratings7.077 Ratings
    Slideshows10.01 Ratings00 Ratings6.268 Ratings
    Meeting initiation00 Ratings00 Ratings6.3106 Ratings
    Integrates with social media00 Ratings00 Ratings4.465 Ratings
    Online Events Collaboration
    Comparison of Online Events Collaboration features of Digital Samba and Riverside.fm and Skype (discontinued)
    Feature
    Digital Samba
    10.0
    1 Ratings
    21% above category average
    Riverside.fm
    -
    Ratings
    Skype (discontinued)
    5.3
    111 Ratings
    41% below category average
    Audience polling10.01 Ratings00 Ratings5.364 Ratings
    Q&A10.01 Ratings00 Ratings5.362 Ratings
    Live chat00 Ratings00 Ratings5.5110 Ratings
    Online Events Security
    Comparison of Online Events Security features of Digital Samba and Riverside.fm and Skype (discontinued)
    Feature
    Digital Samba
    10.0
    1 Ratings
    21% above category average
    Riverside.fm
    -
    Ratings
    Skype (discontinued)
    7.4
    101 Ratings
    9% below category average
    Participant roles & permissions10.01 Ratings00 Ratings7.183 Ratings
    Confidential attendee list10.01 Ratings00 Ratings6.260 Ratings
    User authentication00 Ratings00 Ratings8.988 Ratings
    Screen Sharing
    Comparison of Screen Sharing features of Digital Samba and Riverside.fm and Skype (discontinued)
    Feature
    Digital Samba
    -
    Ratings
    Riverside.fm
    -
    Ratings
    Skype (discontinued)
    6.2
    119 Ratings
    25% below category average
    Desktop sharing00 Ratings00 Ratings5.5118 Ratings
    Whiteboards00 Ratings00 Ratings6.860 Ratings
    VoIP system collaboration
    Comparison of VoIP system collaboration features of Digital Samba and Riverside.fm and Skype (discontinued)
    Feature
    Digital Samba
    -
    Ratings
    Riverside.fm
    -
    Ratings
    Skype (discontinued)
    6.5
    4 Ratings
    12% below category average
    Video conferencing00 Ratings00 Ratings5.74 Ratings
    Audio conferencing00 Ratings00 Ratings6.54 Ratings
    Video screen sharing00 Ratings00 Ratings6.14 Ratings
    Instant messaging00 Ratings00 Ratings7.94 Ratings
    Best Alternatives
    Digital SambaRiverside.fmSkype (discontinued)
    Small Businesses
    ClickMeeting
    Score9.5 out of 10
    OBS Studio
    Score9.2 out of 10
    ClickMeeting
    Score9.5 out of 10
    Medium-sized Companies
    JioMeet
    Score9.8 out of 10
    No answers on this topic
    JioMeet
    Score9.8 out of 10
    Enterprises
    Webex Meetings
    Score8.7 out of 10
    No answers on this topic
    Webex Meetings
    Score8.7 out of 10
    All AlternativesView all alternativesView all alternativesView all alternatives
    User Ratings
    Digital SambaRiverside.fmSkype (discontinued)
    Likelihood to Recommend
    10.0
    (1 ratings)
    5.4
    (3 ratings)
    9.3
    (140 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    -
    (0 ratings)
    10.0
    (5 ratings)
    Usability
    10.0
    (1 ratings)
    4.0
    (2 ratings)
    6.0
    (4 ratings)
    Availability
    -
    (0 ratings)
    -
    (0 ratings)
    10.0
    (1 ratings)
    Performance
    -
    (0 ratings)
    -
    (0 ratings)
    10.0
    (1 ratings)
    Support Rating
    10.0
    (1 ratings)
    10.0
    (1 ratings)
    10.0
    (42 ratings)
    Implementation Rating
    -
    (0 ratings)
    -
    (0 ratings)
    10.0
    (3 ratings)
    Configurability
    -
    (0 ratings)
    -
    (0 ratings)
    10.0
    (1 ratings)
    Contract Terms and Pricing Model
    -
    (0 ratings)
    -
    (0 ratings)
    10.0
    (1 ratings)
    Ease of integration
    -
    (0 ratings)
    -
    (0 ratings)
    10.0
    (1 ratings)
    Product Scalability
    -
    (0 ratings)
    -
    (0 ratings)
    10.0
    (1 ratings)
    Professional Services
    -
    (0 ratings)
    -
    (0 ratings)
    10.0
    (1 ratings)
    Vendor post-sale
    -
    (0 ratings)
    -
    (0 ratings)
    10.0
    (1 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    -
    (0 ratings)
    10.0
    (1 ratings)
    User Testimonials
    Digital SambaRiverside.fmSkype (discontinued)
    Likelihood to Recommend
    Digital Samba
    Great for enterprise web conferencing
    Read full review
    Riverside
    Riverside.fm is well suited for video content that you are recording ahead of time in order to edit and release where you are inviting people to participate that are not part of your organization. You can send them a link and they just have to go to the website and be in the conversation. There is no software to download and they do not have to worry about handling their video files after they are done.
    Incentivized
    Read full review
    Discontinued Products
    Having interacted with a new replacement tool, Microsoft Teams, it is challenging to recommend Skype, as it lacks some essential features, such as being less equipped with the latest updates, and it is not platform-independent, causing issues on PCs and phones, as well as during calls that might hinder work.
    Incentivized
    Read full review
    Pros
    Digital Samba
    • live streaming
    • white-lebeling
    • custom features
    • flexible pricing
    • recording
    Read full review
    Riverside
    • Great looking platform with a handsome layout.
    • Makes it easy to invite interviewees into your "studio"
    • Provides livestream capabilities
    Incentivized
    Read full review
    Discontinued Products
    • The instant chat function is great. Very straightforward, easy to use, easy to learn, no technical issues.
    • Video calls are pretty easy also, user friendly and a mostly stable connection with no issues.
    • Voice calls are easy also, eliminates the need for an external landline or the need to use your cell phone. Clear connections, not really any dropped calls.
    Incentivized
    Read full review
    Cons
    Digital Samba
    • admin panel design
    Read full review
    Riverside
    • I have had some times where there are video glitches, and I have been told that it could be because of other software running. It would be good if the software were more robust and able to more consistently get smooth video.
    • I have had a couple instances of people being kicked off and their video files were not recoverable.
    Incentivized
    Read full review
    Discontinued Products
    • Skype is a RESOURCE hog. People who have limited bandwidth will have poor call quality.
    • It is hard to figure out how to use emojis and upload images in the chat.
    • The background images do not fool anybody....it is clearly not your real background.
    Incentivized
    Read full review
    Likelihood to Renew
    Digital Samba
    No answers on this topic
    Riverside
    No answers on this topic
    Discontinued Products
    I have given this rating as this need to give more than that as it's very helpful for us and makes our work more efficient and fast.
    Read full review
    Usability
    Digital Samba
    Samba Live is user friendly which is essential for our business
    Read full review
    Riverside
    When you get to the platform, it's unclear where to start. You're driven to join your "studio" and invite someone to interview...but if that's not the kind of show you're creating, it's not easy to figure out the next steps.
    Incentivized
    Read full review
    Discontinued Products
    Skype is not as good as Facetime in terms of ease to glance at it and figure out how it works. I think that's a result of Skype trying to be too many things at once. A lot of the menu and UI could be streamlined, and I would jettison some of the additional functions that have been tacked on over the years to simplify. That being said, while some options are slightly hard to find, they all work flawlessly once found.
    Incentivized
    Read full review
    Support Rating
    Digital Samba
    You can always count on getting the answer to your question when you need it
    Read full review
    Riverside
    I have not needed to use the Riverside.fm support that much, which in itself is a good sign of how good their product is, but when I have had to use their support it was prompt, and helpful, and the people were very kind. I am glad to know there is someone there to help quickly if I am having a problem.
    Incentivized
    Read full review
    Discontinued Products
    I am not aware of the current support level for Skype for business, as I have never used even though I have the product. However, the support for Skype's personal paid users is not where it could be. Users who pay for Skype features do not have a clear path to reach out to support. So, rating 6, can be better as soon as I need to use Skype for business support and get a good experience. I will say that I will renew Skype for Business subscription, which is a significant inconsistency on my end. The explanation is that Skype for Business comes bundled with Office for Business, with no additional cost, so why not.
    Incentivized
    Read full review
    Implementation Rating
    Digital Samba
    No answers on this topic
    Riverside
    No answers on this topic
    Discontinued Products
    It can be used on the phone via mobile application as well as on the desktop by logging in to the website. Easily installed and ready to use.
    Incentivized
    Read full review
    Alternatives Considered
    Digital Samba
    Read full review
    Riverside
    StreamYard may have fewer capabilities than Riverside.fm, but it knows exactly what it is: a place to record/stream video conversations. Riverside.fm, in trying to be all things to all users, may need to improve its UI to serve all constituents.
    Incentivized
    Read full review
    Discontinued Products
    We use Skype in combination with Grasshopper. While Grasshopper acts as a routing toll free number with extensions, if we are making calls directly, we do it through Skype. Skype's desktop and mobile apps are easier to use, and provide unlimited local calls at a flat, affordable rate. Allowing our team to use their existing mobile or desktop devices without additional hardware for business office phone calls is important, and Skype makes that possible
    Incentivized
    Read full review
    Professional Services
    Digital Samba
    No answers on this topic
    Riverside
    No answers on this topic
    Discontinued Products
    The service provided is up to date, as discussed before buying.
    Read full review
    Return on Investment
    Digital Samba
    • Brand awareness
    • Great user experience
    Read full review
    Riverside
    • Since I need their platform, which again is actually pretty good, I had to waste money to sign up again, so that I had a workable password.
    • from experience, wasted weeks of going back and forth with their support team - throwing off my podcast schedule.
    Read full review
    Discontinued Products
    • Skype made keeping in touch with an advisor in Mexico very easy. The initiative there resulted in 5 new partnerships.
    • Skype has helped me with account management for at least 3 customers in LATAM--usually it's a fast way to answer a question about a support renewal.
    • For about 9 months Skype helped me stay in touch with a colleague in Prague. We would meet once a week to go over sales activities.
    Incentivized
    Read full review
    ScreenShots