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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    DigitalChalk, by Sciolytix

    Score7 out of 10
    N/AThe DigitalChalk LMS, from Sciolytix gives users the tools and control to launch engaging, interactive, online courses. Users can create courses featuring animated PowerPoint, SCORM content, HD videos, audio, quizzes, exams and more.

    $35

    per month

    LogMeIn Rescue

    Score8.2 out of 10
    N/ALogMeIn Rescue is an enterprise remote support solution that provides IT helpdesks and customer support organizations with the ability to remotely access, diagnose, and resolve issues across endpoint devices. The platform includes in-session diagnostic tools, security controls, and workflow configuration features. The solution is utilized by IT help desks, global enterprises, Business Process Outsourcers (BPOs), and Managed Service Providers (MSPs). It is designed to support…

    $149

    per month

    Pricing
    DigitalChalk, by SciolytixLogMeIn Rescue
    Editions & Modules
    Essential
    $35.00
    per month
    Professional
    $79.00
    per month
    Premier
    $189.00
    per month
    Remote Device Support
    $149
    per month per seat
    Rescue Enterprise
    Contact Us
    Offerings
    Pricing Offerings
    DigitalChalk, by SciolytixLogMeIn Rescue
    Free Trial
    NoYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup Fee$399No setup fee
    Additional Details—Discount available for annual pricing. Contact sales for Enterprise pricing.
    More Pricing Information
    Community Pulse
    DigitalChalk, by SciolytixLogMeIn Rescue
    Considered Both Products
    Sciolytix (DigitalChalk + Selleration)
    No answer on this topic
    GoTo formerly LogMeIn
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    92%
    Would buy again
    146 Answers
    Delivers good value for the price
    No answers on this topic
    95%
    Delivers good value for the price
    120 Answers
    Happy with the feature set
    No answers on this topic
    96%
    Happy with the feature set
    152 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    97%
    Lived up to sales and marketing promises
    92 Answers
    Implementation went as expected
    No answers on this topic
    97%
    Implementation went as expected
    106 Answers
    Features
    DigitalChalk, by SciolytixLogMeIn Rescue
    Learning Management
    Comparison of Learning Management features of DigitalChalk, by Sciolytix and LogMeIn Rescue
    Feature
    DigitalChalk, by Sciolytix
    9.5
    1 Ratings
    14% above category average
    LogMeIn Rescue
    -
    Ratings
    Course authoring8.01 Ratings00 Ratings
    Course catalog or library9.01 Ratings00 Ratings
    Player/Portal10.01 Ratings00 Ratings
    Learning content10.01 Ratings00 Ratings
    Mobile friendly10.01 Ratings00 Ratings
    Progress tracking & certifications10.01 Ratings00 Ratings
    Assignments10.01 Ratings00 Ratings
    Compliance management9.01 Ratings00 Ratings
    Learning administration10.01 Ratings00 Ratings
    Learning reporting & analytics9.01 Ratings00 Ratings
    Security
    Comparison of Security features of DigitalChalk, by Sciolytix and LogMeIn Rescue
    Feature
    DigitalChalk, by Sciolytix
    -
    Ratings
    LogMeIn Rescue
    9.4
    4 Ratings
    7% above category average
    Role-based user permissions00 Ratings9.44 Ratings
    Remote Administration
    Comparison of Remote Administration features of DigitalChalk, by Sciolytix and LogMeIn Rescue
    Feature
    DigitalChalk, by Sciolytix
    -
    Ratings
    LogMeIn Rescue
    8.4
    209 Ratings
    2% below category average
    File transfer00 Ratings8.6188 Ratings
    Instant message00 Ratings8.1128 Ratings
    Access to sleeping/powered-off computers00 Ratings9.363 Ratings
    Session record00 Ratings8.6144 Ratings
    Annotations00 Ratings8.666 Ratings
    Platform & Infrastructure
    Comparison of Platform & Infrastructure features of DigitalChalk, by Sciolytix and LogMeIn Rescue
    Feature
    DigitalChalk, by Sciolytix
    -
    Ratings
    LogMeIn Rescue
    8.4
    2 Ratings
    4% above category average
    Third-party software integrations00 Ratings8.42 Ratings
    Remote Access
    Comparison of Remote Access features of DigitalChalk, by Sciolytix and LogMeIn Rescue
    Feature
    DigitalChalk, by Sciolytix
    -
    Ratings
    LogMeIn Rescue
    8.6
    6 Ratings
    5% above category average
    Attended device access00 Ratings8.66 Ratings
    Unattended device access00 Ratings7.62 Ratings
    Virtual device access00 Ratings9.11 Ratings
    Multiple-display support00 Ratings8.44 Ratings
    Multiple concurrent sessions00 Ratings9.14 Ratings
    Best Alternatives
    DigitalChalk, by SciolytixLogMeIn Rescue
    Small Businesses
    Tovuti LMS
    Score6.7 out of 10
    TeamViewer
    Score8.6 out of 10
    Medium-sized Companies
    iSpring LMS
    Score9.6 out of 10
    BeyondTrust Remote Support
    Score8.6 out of 10
    Enterprises
    Bridge LMS, Skills & Performance Management
    Score7.4 out of 10
    TeamViewer
    Score8.6 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    DigitalChalk, by SciolytixLogMeIn Rescue
    Likelihood to Recommend
    10.0
    (2 ratings)
    7.9
    (228 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    6.0
    (23 ratings)
    Usability
    -
    (0 ratings)
    8.3
    (81 ratings)
    Availability
    -
    (0 ratings)
    9.1
    (1 ratings)
    Performance
    -
    (0 ratings)
    9.1
    (1 ratings)
    Support Rating
    10.0
    (1 ratings)
    9.1
    (39 ratings)
    Implementation Rating
    -
    (0 ratings)
    9.0
    (3 ratings)
    Configurability
    -
    (0 ratings)
    8.2
    (1 ratings)
    Product Scalability
    -
    (0 ratings)
    9.1
    (1 ratings)
    User Testimonials
    DigitalChalk, by SciolytixLogMeIn Rescue
    Likelihood to Recommend
    Sciolytix (DigitalChalk + Selleration)
    Digital Chalk is perfect for organizations who are looking for an easy to use Learning Management System and don't need all the bells, whistles, and bulk of the LMS giants, like Cornerstone or SuccessFactors. Digital Chalk doesn't require an administrative specialist to learn a whole new language and environment with endless options and settings. It's very easy to use for both learners and administrators, and yet at the same time provides the exact functions you need.
    Incentivized
    Read full review
    GoTo formerly LogMeIn
    LogMeIn is extremely appopriate when you have to perform something remotely or mutltask and perform work from your location. It gives you the ability to almost be at the site and perform work. While LogMeIn is an excellent toolkit. It can not always save the day. Sometimes it is more efficient to be on site to perform hardware upgrades, multiple software upgrades, technology refresehes and or have someone send you their hardware for rescue and repair as it is too messed up to fix and or perform the tasks remotely. However if you win 60 percent of the time - it's still a great benefit
    Incentivized
    Read full review
    Pros
    Sciolytix (DigitalChalk + Selleration)
    • While I used the platform, it improved its integrations with PowerPoint, making it easy to convert slides to the DigitalChalk format.
    • The editing layers for audio underneath the slides is very user-friendly and easy to use.
    • While we didn't use the quiz randomization, I liked how there was a structure built to it so that those who had more robust usage situations than ours would be able to improve engagement and assess learning at a higher level.
    Incentivized
    Read full review
    GoTo formerly LogMeIn
    • To be able to connect through email or through the website.
    • To be able to remotely control our client's computers.
    • To be able to see what is on our clients' screens after a remote session has been established.
    • To be able to chat with our clients through both the web and the desktop app versions in case we get disconnected.
    Incentivized
    Read full review
    Cons
    Sciolytix (DigitalChalk + Selleration)
    • The administration of Digital Chalk is very easy. The function I think may be missing is an easy way to add revisions and assign them to the students who need them. For example, when you update a piece of a course it would have an indication that it is version xxx and would ask who would like to assign it to - everyone who has taken it before or just new students.
    • It would nice to have the system recognize when a student has already completed an element of a course that may be used in another course. For example, if video A is part of courses 1 and 2, and the student already watched it in course 1, it would ask the administrator if they should get automated credit for it in course 2, as well.
    Incentivized
    Read full review
    GoTo formerly LogMeIn
    • By default it would be good to have clipboard sync enabled - disabled instead. So difficult when copying from my computer doesn’t work because of an agent sharing the connection and it will not let us copy information into the client’s computer.
    • Copying into excel is difficult. It will deselect things that you have highlighted when copying.
    • Would be nice to make the hierarchy easier when sharing files between clients and us.
    • Logging into certain environments can be challenging and require customers to be fairly techy to be able to understand how to get logged into client’s computers.
    • Sometimes login is pretty unstable on certain internet connections even though they are fine when they use team viewer with their IT.
    Incentivized
    Read full review
    Likelihood to Renew
    Sciolytix (DigitalChalk + Selleration)
    No answers on this topic
    GoTo formerly LogMeIn
    Since we have not had anything other than a couple minor hiccups with LogMeIn Rescue and due to the overwhelming success we have had in implementing as well as utilizing LogMeIn Rescue, I cannot see any reason why would consider looking elsewhere. Overall, we have been highly satisfied with LogMeIn Rescue and have no intentions of making a switch.
    Incentivized
    Read full review
    Usability
    Sciolytix (DigitalChalk + Selleration)
    No answers on this topic
    GoTo formerly LogMeIn
    Sometimes connecting with a PIN has a delay that confuses users. If there is a way to minimize the delay, that would be ideal. If the user's individual account does have administrator permissions, the user has to click on elevated prompts even if administrator credentials are on hand. Yes, except if the user's individual account does not have administrator permissions. I have never gotten the option to input the admin credentials and start as system server to work across hundreds of sessions. I absolutely dread using LogMeIn Rescue during this type of scenario and may even need to use an alternative temporarily. Frequently clashes with users' security software. Otherwise, I love the application.
    Incentivized
    Read full review
    Reliability and Availability
    Sciolytix (DigitalChalk + Selleration)
    No answers on this topic
    GoTo formerly LogMeIn
    Log me in has never failed me
    Incentivized
    Read full review
    Performance
    Sciolytix (DigitalChalk + Selleration)
    No answers on this topic
    GoTo formerly LogMeIn
    no complaints
    Incentivized
    Read full review
    Support Rating
    Sciolytix (DigitalChalk + Selleration)
    As I mentioned previously, Digital Chalk's customer support is excellent. I also got a reply back within an hour, and it was usually the same person. So, they were familiar with our needs and how we were using the system. Honestly, most of the time we had to contact their support, it was an issue on the user's side, not in the software. Yet, they still helped identify the issue and consulted on how to fix it.
    Incentivized
    Read full review
    GoTo formerly LogMeIn
    We have never had to access support because the software has always worked as expected. It is great to have a software vendor from whom we know we will have no issue with glitches or incompatibility. We do know, however, that if we did have an issue, we would have our issue resolved quickly.
    Incentivized
    Read full review
    Implementation Rating
    Sciolytix (DigitalChalk + Selleration)
    No answers on this topic
    GoTo formerly LogMeIn
    Make sure you have your LogMeIn Rescue account sign-in details handy when installing on multiple support systems.
    Incentivized
    Read full review
    Alternatives Considered
    Sciolytix (DigitalChalk + Selleration)
    DigitalChalk gave the organization the hands-on ownership of content creation and delivery while meeting our usage case of hands-off course management on a daily basis and extending the reach of the course content and certificate to as many people as possible. It's easy to use, very cost-effective to implement, and the overall experience means that the course participants get what they need out of the course without a lot of effort on their part.
    Incentivized
    Read full review
    GoTo formerly LogMeIn
    I haven’t reviewed other platforms like LogMeIn Rescue because I am not aware of any alternative tools available to us for assisting clients and performing troubleshooting. Additionally, LogMeIn Rescue is the first tool I have used that allows me to view a client’s screen, which is why I am unable to compare it with others.
    Incentivized
    Read full review
    Scalability
    Sciolytix (DigitalChalk + Selleration)
    No answers on this topic
    GoTo formerly LogMeIn
    it's perfect
    Incentivized
    Read full review
    Return on Investment
    Sciolytix (DigitalChalk + Selleration)
    • DigtialChalk's ROI is positive - the cost model of low up-front costs to get started, then paying a small amount per course participant means that organizations implementing DigitalChalk as their platform get more than their money's worth from it. It returns profit quickly and on a consistent basis.
    • The asynchronous nature of the platform, combined with the targeted usage situation of hands-off course delivery and management, means that resources to create, deliver, and maintain courses can be held with either one person (like an instructional designer) or even an outside contractor. This means that there's little impact to the fixed operating costs involved with hiring someone else to manage it.
    Incentivized
    Read full review
    GoTo formerly LogMeIn
    • For businesses with small to midsize IT staff, the ability to remotely control devices that are not on-site and occasionally out of state is extremely cost-effective.
    • The speedy response time of LogMeIn Rescue has been very helpful in resolving issues for IT staff.
    • The administrative process has been made more efficient by the ability to remotely log into servers.
    Incentivized
    Read full review
    ScreenShots

    DigitalChalk, by Sciolytix Screenshots

    Product screenshotProduct screenshotProduct screenshot

    LogMeIn Rescue Screenshots

    Screenshot of Technician Group Configuration - Where users can create technician groups and subgroups with granular agent permissionsScreenshot of The console where repetitive tasks automated by running pre written scripts in the background, without disturbing end usersScreenshot of A smartphone camera being used to troubleshoot offline computers and hardwareScreenshot of Remote control of Macs, PCs and Linux/AndroidScreenshot of Reboot sessions and automationScreenshot of The central dashboard where common mobile device issues on iPhone and Android can be identified and addressed without the need to navigate the end user's device.