What users are saying about
89 Ratings
Top Rated
139 Ratings
89 Ratings
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Score 8.1 out of 100
Top Rated
139 Ratings
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Score 8.5 out of 100

Likelihood to Recommend

DigitalOcean

Scenarios where DigitalOcean is well suited:- I would recommend DigitalOcean for any startup looking to get up and running quickly, but concerned about scalability and infrastructure costs- DigitalOcean is also a powerful tool for running microservices; it can be useful for prototyping or quickly launching pre-configured servicesScenarios where DigitalOcean is less appropriate:- DigitalOcean would be less appropriate for companies with limited devops experience in their teams (you need to be more on top of your infrastructure and may not get the automated infrastructure updates that you would from something like AWS).
Anonymous | TrustRadius Reviewer

Heroku Platform

Heroku is very well suited for startups looking to get a server stack up and running quickly. There is little to no overhead when managing your instances. However, you'll need a background in basic DevOps or system management to make sure everything is set up correctly. In addition, it's easy to accidentally go crazy on pricing. Make sure you're only creating the server instances you need to run the base application and set up an auto-scaler plugin to handle peaks.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Infrastructure-as-a-Service (IaaS)

DigitalOcean
8.7
Heroku Platform
Service-level Agreement (SLA) uptime
DigitalOcean
9.3
Heroku Platform
Dynamic scaling
DigitalOcean
8.7
Heroku Platform
Elastic load balancing
DigitalOcean
8.2
Heroku Platform
Pre-configured templates
DigitalOcean
9.0
Heroku Platform
Monitoring tools
DigitalOcean
8.5
Heroku Platform
Pre-defined machine images
DigitalOcean
8.8
Heroku Platform
Operating system support
DigitalOcean
8.7
Heroku Platform
Security controls
DigitalOcean
8.0
Heroku Platform

Platform-as-a-Service

DigitalOcean
Heroku Platform
8.6
Ease of building user interfaces
DigitalOcean
Heroku Platform
8.7
Scalability
DigitalOcean
Heroku Platform
9.6
Platform management overhead
DigitalOcean
Heroku Platform
8.2
Workflow engine capability
DigitalOcean
Heroku Platform
8.4
Platform access control
DigitalOcean
Heroku Platform
8.2
Services-enabled integration
DigitalOcean
Heroku Platform
9.0
Development environment creation
DigitalOcean
Heroku Platform
9.1
Development environment replication
DigitalOcean
Heroku Platform
8.9
Issue monitoring and notification
DigitalOcean
Heroku Platform
7.8
Issue recovery
DigitalOcean
Heroku Platform
8.4
Upgrades and platform fixes
DigitalOcean
Heroku Platform
8.7

Pros

DigitalOcean

  • Ease of use - You can get set up with a new server in a matter of minutes. It doesn't get any easier than that.
  • Support - The public forums are incredibly helpful as are the official help articles. I've never needed to contact the support team because of this. All of the information is at my fingertips.
  • Pricing - We're only paying $10/mo for a solution that gives our customers more confidence in us and is a selling point for us.
Chris Widner | TrustRadius Reviewer

Heroku Platform

  • Heroku has a very simple deployment model, making it easy to get your application up-and-running with minimal effort. We can focus on our efforts the unique aspects of our application.
  • The robust add-on marketplace makes it easy to try out new approaches with minimal effort and investment -- and when we settle on a solution, we can easily scale it.
  • Heroku's support is quite good -- their staff is quite technical and willing to get into the weeds to diagnose even complicated problems.
Anonymous | TrustRadius Reviewer

Cons

DigitalOcean

  • Some products/services available on other Cloud providers aren't available, but they seem to be catching up as they add new products like Managed SQL DBs.
  • While they have FreeBSD droplets (VMs), support for *BSD OSs is limited. I.e. the new monitoring agent only works on Linux.
  • There are no regions available on South America.
  • They don't seem to offer enterprise-level products, even basic ones as Windows Server, MS SQL Server, Oracle products, etc.
Leonel Quinteros | TrustRadius Reviewer

Heroku Platform

  • Large price jumps between certain resource tiers (2x Dyno for $50 per month versus Performance Dyno for $250). Free Postgres next jumps to $50 per month.
  • Marketing/Branding to non-technical stakeholders. As the years pass, I've had to fight more to convince stakeholders on the value of Heroku over AWS.
  • Improve Buildpack documentation. This is one area where Heroku's documentation is fairly confusing.
Ben Gelsey | TrustRadius Reviewer

Likelihood to Renew

DigitalOcean

DigitalOcean 9.0
Based on 2 answers
I've been very happy with it for my purposes and I plan to continue to use DigitalOcean for the foreseeable future!
Creede Lambard | TrustRadius Reviewer

Heroku Platform

Heroku Platform 9.5
Based on 6 answers
Heroku is easy to use, services a ton of functions for you out of the box, and provides a means to get a software product off the ground and managed quickly and easily. The tools provide allows a small to medium size org to move very quickly. The CLI tools provided make managing an entire technical infrastructure simple.
Mark Hutter | TrustRadius Reviewer

Usability

DigitalOcean

DigitalOcean 8.5
Based on 6 answers
While DigitalOcean is a top notch host in our opinion, it could be more user friendly. There have been great strides taken in the last year with user friendliness, and while if you are experienced with web hosting, the services they offer will be easy to use, if you are not then it will require some research on your part.
Brandon Mullins | TrustRadius Reviewer

Heroku Platform

Heroku Platform 9.1
Based on 17 answers
Easy to use web based console and easy to use command line tools; deployment is done directly from a GIT repository. What more could you ask for?The one thing that keeps me from giving it a 10 is that custom build packs are almost incomprehensible. We used one for a while because we needed cairo graphics processing. Fortunately, I was able to figure out a different way to do what we needed so that we could get off the custom build pack.
David Hart | TrustRadius Reviewer

Reliability and Availability

DigitalOcean

DigitalOcean 10.0
Based on 1 answer
Have not found a single second of down time myself. Superior availability.
Hernán Silva | TrustRadius Reviewer

Heroku Platform

Heroku Platform 8.0
Based on 2 answers
Heroku availability correlates pretty strongly to AWS US EAST availability. We had a couple of times where there was a Heroku-specific issue but not for the last 7-8 months.
David Hart | TrustRadius Reviewer

Performance

DigitalOcean

DigitalOcean 9.0
Based on 1 answer
Very quick response and high performance, you have to fine tune configurations on your machines though.
Hernán Silva | TrustRadius Reviewer

Heroku Platform

Heroku Platform 9.0
Based on 2 answers
The only issue that I ever have is that about 1 out of 20 deployments (git push) will hang and need to be cancelled and done again.
David Hart | TrustRadius Reviewer

Support Rating

DigitalOcean

DigitalOcean 8.6
Based on 10 answers
They have always been fast, and the process has been straight-forward. I haven't had to use it enough to be frustrated with it, to be honest, and when I have an issue they fix it. As with all support, I wish it felt more human, but they are doing aces.
Bobby Johnson | TrustRadius Reviewer

Heroku Platform

Heroku Platform 8.6
Based on 38 answers
I've used it for many years without facing any major problem. It's not hard at all to get used to it, it's documentation is outstanding and simple. We are close to 2020 and I don't think most of the existing companies or startups should still face old problems such as wasting time deploying code and calculate computing resources.
Anonymous | TrustRadius Reviewer

Implementation Rating

DigitalOcean

No score
No answers yet
No answers on this topic

Heroku Platform

Heroku Platform 9.0
Based on 6 answers
Be ready to pay a bit more than expected in the beginning if you're migrating from a big server. The application is probably not ready for the change and you have to keep improving it with time.
It's also important to consider that you can't save anything to the disc as it will be lost when your application restarts, so you have to think about using something like S3.
Willian Molinari | TrustRadius Reviewer

Alternatives Considered

DigitalOcean

Amazon has a very complex UI and many products to offer. They haven't polished up their UI and it has a much greater learning curve compared to DigitalOcean. However, Amazon Web Services (AWS) does have more comprehensive cloud computing services, which forces some companies to migrate their backend and other services to AWS as they scale up.
Fedor Paretsky | TrustRadius Reviewer

Heroku Platform

Heroku is the more expensive option for hosting compared to some of the cloud platforms we investigated, but it's worth it for us because of the plug-and-play nature of Heroku deployment. We can be up and running in a few minutes and know with precision how much it will cost us each month to run the application, unlike Amazon Web Services where you have to go to great pains to configure it correctly or else you might end up with a shocking monthly bill. Overall, spending the time to configure Amazon Web Services or one of its competitors is likely the more affordable and powerful choice, because you have control over so many specifics of the configuration. But it also requires the burden of continuing to maintain and update your AWS instance, whereas with Heroku they take care of security fixes and platform upgrades. It's a great service and we are happy to pay the extra cost for the value-adds Heroku provides.
Jonah Dempcy | TrustRadius Reviewer

Scalability

DigitalOcean

DigitalOcean 10.0
Based on 1 answer
Great scalability, you can start with small plans and move up to premium features at a very good price.
Hernán Silva | TrustRadius Reviewer

Heroku Platform

No score
No answers yet
No answers on this topic

Return on Investment

DigitalOcean

  • With DigitalOcean, I've been able to move all my sites to https using my own implementations of SSL with LetsEncrypt.
  • Since moving my sites to DigitalOcean, my hosting plan costs less than 40% of what I paid for similar hosting from Site5.
Jeanine Schoessler | TrustRadius Reviewer

Heroku Platform

  • Heroku allowed us to get up and running fast. Deployment was really easy and connecting to our codebase was, too. The deployment integration with GitHub is pretty slick.
  • The add-ons provisioning is so simple and the documentation is so thorough that, at least at first, it means you don't have to hire a dedicated devops person to manage this stuff.
  • Heroku has tools that allow the collaborators (those with access to the Heroku dashboard) to be able to quickly and easily do triage from just about anywhere, including your smartphone.
Shannon E. Wells-Mongiovi | TrustRadius Reviewer

Pricing Details

DigitalOcean

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

DigitalOcean Editions & Modules

Edition
1GB-16GB$5.001
8GB-160GB$60.001
  1. Starting Price Per Month
Additional Pricing Details

Heroku Platform

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Heroku Platform Editions & Modules

Edition
Production$25.001
Advanced$250.001
  1. Per Month
Additional Pricing Details

Rating Summary

Likelihood to Recommend

DigitalOcean
8.8
Heroku Platform
9.1

Likelihood to Renew

DigitalOcean
9.0
Heroku Platform
9.5

Usability

DigitalOcean
8.5
Heroku Platform
9.1

Reliability and Availability

DigitalOcean
10.0
Heroku Platform
8.0

Performance

DigitalOcean
9.0
Heroku Platform
9.0

Support Rating

DigitalOcean
8.6
Heroku Platform
8.6

Online Training

DigitalOcean
Heroku Platform
6.0

Implementation Rating

DigitalOcean
Heroku Platform
9.0

Scalability

DigitalOcean
10.0
Heroku Platform

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