DISCO Ediscovery vs. Logikcull

It's user-friendly and very intuitive. It has many capabilities that are out of the box, and it does not need to do any workaround. Also, there are many ways to do the same thing which is great when we are in a rush and how a user learns. Attorneys are loving the Case Builder function. I am happy that we can streamline processes and get to do more of what we love to do versus being bogged down by tedious steps.

Incentivized

Logikcull is well suited to engage a firm from the beginning of the EDRM to the end of the EDRM cycle. It has robust data ingestion functionalities, data processing power, superb metadata, text extraction, and indexing code. It empowers the user to design attorney review platforms to tailor each case and assignment, without going through layers of "Project Managers." It enables a law firm to redirect revenue that had been outsourced to vendors back into the Firm. And with complete internal control, we can turn on any dime. In short, Logikcull is well suited to be the comprehensive answer to E-Discovery requirements within an active litigation practice, from the smallest cases to the terabyte level cases. Support is at the platinum level.

• Search and locate
• Document organization
• Ease of use
• Review Stages are used by our Experts with direct access, which eliminates the need to create folders on our servers, download to flash drives, or having to upload documents and create links in the cloud

• Automatic de-duplication of emails and PDF documents
• Easy to identify privileged documents based on QC tags that Logikcull automatically creates during upload
• Searching is straight forward and easy to use
• Production process is easy and the program provides step by step instructions to avoid any errors

Incentivized

• Need an easier way to track when a document did not receive coding review for all issues (i.e., when issues where added later on in the coding process--need to be alerted to go back and capture the additional issues to be coded).

Incentivized

• I would like to have an easier way to identify the last email in a string that includes all the attachments in the string
• Other areas I have contacted Logikcull about I have been pleasantly surprised to find out that either there had been an update that solved my issue or one was on the way.

Incentivized

There were some customer service issues in closing a project, but generally the service has been helpful to our needs.

Incentivized

I've been able to go from never using this type of software before, to confidently using it on an everyday basis, and the learning curve was not steep at all.

Incentivized

The platform and user interface are very intuitive and easy to use. Built-in features obviously come from a team that knows the industry, and it is customizable for all the odd uses, and individual issues we have with each project. I’ve been able to manage things incredibly easily without the use of third-party vendors, and when I hit a snag, the support team is easy to contact and quick to resolve issues.

Incentivized

I've never had a problem with the support team getting back to me re my questions or assisting me in a project.

The Support Team is very responsive. They offer lots of convenient training sessions in either a group or individual setting. If you have a problem or can't figure out how to do something in Logikcull, they are easy to reach and will easily walk you through every step of the process.

Incentivized

DISCO provides good resources in addition to the walkthroughs.

Incentivized

DISCO Ediscovery outperforms all the competitors we reviewed on ease of adoption, usability, UI design, support, functions, features, and feature updates. While the price was a bit higher, DISCO Ediscovery's value was far greater than that offered by the other products. DISCO Ediscovery's functionality and accessibility was the best suited to our practice and the size of our firm and even the less tech savvy employees can learn how to use the application with some basic training.

When we evaluated our long-term litigation support solution, we looked at all of the eDiscovery tools on the market. That included looking at in-house solutions, hosted solutions and cloud-based solutions. For our needs, the in-house solution seemed to be the best fit. As such, we did not dig much deeper into any of the cloud-based platforms similar to Logikcull. We were very happy with Logikcull as a cloud-based solution and did not leave because of a problem with the services and product they provided. There were several similar products on the market, but we found that Logikcull was well-suited for what we needed at the time. When we went to the in-house solution, we looked for products that could be similarly situated as the high-powered vendor solutions. I have had one case where we used Relativity hosted by our co-counsel. It is very similar to Eclipse in its functionality. But if you are new to review platforms, you would need a lot of support to use Relativity. Eclipse is much the same. These products are designed for power. They have high-end analytics and can handle anything you throw at them. My primary experience has been with Eclipse. The learning curve for this program is very steep. But once you master it, it has superb power and competes with all of the review platforms on the market.

Incentivized

• DISCO has saved our clients tons of money in hosting fees, as well as hourly fees in time spent reviewing documents.
• With DISCO's search capabilities, a review that could take weeks or months by many can be performed in days or weeks by fewer personnel.
• With DISCO, actions that previously had to be contracted out to a vendor can now be handled in-house at a much cheaper cost.

Incentivized

• One of the issues we had with using Logikcull was the expense. It was difficult for our attorneys to pass along the hard copy expense of paying for the service based on the types of clients we have. Logikcull was very good at trying to help us with this challenge, but in the end, we found that our attorneys were hesitant to use the product because of the fear that there would be a high hard-cost expense that the client would not pay. This was one of the primary reasons we stopped using it. Our firm has the technical personnel and equipment to maintain an eDiscovery platform in-house, so the investment to bring in another product was, for our firm, a better solution for the long run.
• As we were developing our litigation support department, Logikcull was the perfect product for us. It allowed us to provide for our attorneys a review platform when they had the cases that could not be managed without one but also gave us the simplicity we needed as we learned how to provide litigation support services to our legal teams.

Incentivized