Likelihood to Recommend Divvy is well suited for almost any organization/business I can think of. If you need to spend money from a specific predetermined budget, Divvy works great. If you have a high volume of transactions and you're fairly decent with excel, you can create an upload file to move transactions into your general ledger (currently only QB is supported for plug ins). If I'm really trying to find a less appropriate example, maybe if you have employees who can have a large credit limit and need to travel a lot, an Amex card might have better benefits.
Read full review Zoho Expense is wonderful when you have a distributed or remote team or workforce that needs to submit expenses reports throughout the month into a single software and approval system. Zoho Expense does make it easy to train, onboard, and use all of the end-user features for submitting and generating expense reports.
Read full review Pros Agile budget approval - no more back and forth conversations where the team needs to "beg" for more. They actually learn very quickly how to make a rock solid business case on their own to me, because I can "1 click a yes" or "need a bit more ROI" coaching to a yes, if need be. Real-time expense capture - no more waiting until month-end to see expenses that might not have been a wise choice. Or at least get a jump on why funds were spent, so we can all understand the need better. No more wasted time digging around for 'that one 5 figure receipt' from 30 days ago! Read full review The program will notify users if they have entered a duplicate charge. Once the end-users understood that receipts were mandatory, attaching those receipts has become second-nature. The app makes it very easy to do so. Read full review Cons I wish there were more options in the BILL reimbursement platform - for example, the ability to do a report instead of submit a single expense. We would love for reimbursements to feed into QuickBooks differently, but we understand that this is an early feature and hope it is further developed in the future. Read full review Could have more default options. Instead of making my users select payment method, allow us to default it to one of the options. More room for customization by department. My service department needs different categories of expenses then my sales department. Read full review Usability Probably the easiest Zoho Application to setup, which is to say quite easy. No user has complained about it being difficult. Admin staff like it as well.
Read full review Support Rating We have enjoyed using Divvy and its functions. The Divvy team has been great, and their support team is outstanding. They have a chatbox on the platform, and they only seem to be someone on call. I have found its benefits to be outstanding, that I recommend it to my clients. I also feel that Divvy rolling out new features only makes it more compelling to stay on as a user.
Read full review The only reason I give Zoho a 9 is because of the issue with the Chart of Accounts skewing every time I export/import. I believe this is due to the fact that I use sub-accounts and Zoho cannot differentiate. Still hoping. :)
Read full review Alternatives Considered We have used American Express and BOA and while they both give you the standard use of a credit card, neither one allows you to do all the things that Divvy does. Virtual cards, budget increases, categorization, receipt maintenance. Divvy is the only one we have tried of this nature and we love it.
Read full review I've used Concur in the past for managing and submitting expenses. When comparing what I know about Zoho to Concur, Zoho seems to be a more simplified tool focused on simply managing expenses, inputting, tracking, submitting and getting reimbursed. Based on what I know, Zoho gets the job done with no frills.
Read full review Return on Investment Divvy is free, so it was tough for us to turn down. We decided to withhold our larger transactions from Divvy to receive those rewards directly. Divvy has saved our Finance/Accounting team tons of time digging through expenses, reimbursements, invoices, etc. Read full review We have had some issues with the credit card reconciliation process which has made our monthly accounting / close process. This has been a negative Positive ROI is that team members spend less time on expense reports due to the ease of reporting Positive ROI is that substantial training and onboarding is not needed due to the features and simplicity. Read full review ScreenShots BILL Spend & Expense Screenshots