Likelihood to Recommend D&B is best in class for commercial credit reports in US. They get the largest amount of payment data which drives all of their internal scoring. I have used a number of competitors over the years and none measure up to D&B. That said D&B is very expensive compared to comparative reports. Also, all of the scoring is only as good as the trade data received and many companies do not report trade data. For that reason I tend not to trust many of predictive scoring models they provide. Reports outside of US are very expensive and most times provide very little data. This is a common problem with most domestic based credit reporting agencies and some countries just don't provide this type of information
Read full review If you are looking for a data provider with pretty good company profiles Hoovers is a great choice. They are NOT a leader in contact data. If you are looking for the best data provider for contact data, maybe not your best choice, but if you want to be able to be able to analyze all past clients or prospects to develop a "best fit" prospect profile, Hoover could be a useful tool If you are looking for a data provider to get direct phones, direct emails and every employee at a locations this is not the best option
Read full review Pros Good analysis. Good data, as well as a lot of details statistics and scores, help to review and assess a customer's current situation and status. Company Linkage so that you can determine if the company is owned by another company or parent company. Read full review allows you to search within broad industry categories or very detailed subcategories using a variety of methods (NAICS, SIC, D&B's internal coding system, keywords, etc.) Has a variety of personnel that you can view and sort by level, name, or email availability. Oftentimes emails for C-level personnel cannot be located on the company website or easily found elsewhere online. Read full review Cons organization of pdf of reports; it seems to be a little complex and hard to read with s much data and charts/colors included easier access via links to the definitions of the various metrics DNB uses. For example, what exactly is the Paydex and how do I use it/think about it Read full review We should be able to "exclude" words from titles or company names Able to access titles and email addresses more easily - not look at list first, select find matching contacts button, then go back to sort to add titles contain and email addresses, etc. This is a two-step process to get what I need. Read full review Likelihood to Renew Currently all of the Credit Managers use the report daily when review, setting up or investigating new or potential customers. They also use the repot when review current customer's to determine credit worthiness in the event there is a potential for bad debt, bankruptcy or an increase in growth with our company.
Read full review Hoover's just isn't compelling for the types of information they provide and the pricing model. But again, this is from the very limited perspective of a below entry level analyst who is just finishing their studies. It is probable that for some segments of industry, Hoover's has vast wealth of pertinent information. For example, when looking into agricultural industries for a consulting firm, I did not save any time with their service because information on factory locations and assets was scant. Using Google earth to view the square footage of the facilities to estimate assets was often more helpful.
Read full review Usability I would you rate the D&B Finance Analytics's overall usability a 9 because it is super easy to use. The only reason for a 9 is there are a lot of features that I didn't realize were there and was not sure how to actually use them or what kind of information I could get
Read full review Because it's easy to use
Read full review Reliability and Availability FOR THE MOST PART IT IS ALWAYS AVAILABLE. ON RARE OCCASSIONS i HAVE TROUBLE ACCESSING BUT AFTER I SUBMIT AN ISSUE IT IS CORRECTED
Read full review Always available on desktop or mobile.
Read full review Performance 5--PAGES TEND TO LOAD SLOWLY MORE OFTEN THAN NOT. IT IS A PROBLEM I NOTICE MORE OFTEN WHEN THERE ARE EXTREMELY LARGE CORPORATE LINKAGES
Read full review Meets our needs
Read full review Support Rating This is a great resource for us on the sales and accounting side of our company. The graphs and ratings based on Paydex, Failure Score, and Delinquency Score are so useful. This tool has endless ways to help a company be protected against things that can be damaging to their financial situation.
Read full review They are terrific at giving instruction/webinars. I am able to call, directly, to an individual and talk to that person. I'm not talking to a robot. They give personal service which is really special.
Read full review Online Training WATCHED VIDEO ON HOW TO USE
Read full review Implementation Rating Skipping question, I was not involved in implementation.
Read full review I was not part of the implementation as that stayed with Dev team.
Read full review Alternatives Considered I don't currently and have not in the past used any other similar products. D&B Finance Analytics is the standard used in my industry and since it is used in my role for verification of information it is important I use the same provider as others. I have been pleased with my experience with D&B Finance Analytics and am happy this is what is used.
Read full review The company information provided by D & B hoovers is extremely in-depth and in detail, the accuracy of the information provided gives a very good idea about the prospective company and helps in making cohorts and evaluation fit. As compared to other companies D & B hoovers is not as efficient in detecting buyer intent which other tools like
Slintel are very good at. D & B Hoovers gives amazing company info however it can improve on sharing information about buyer intent. Sales Navigator by far provides extremely accurate information with is almost 100% accurate. However, Navigator does not provide buyer intent information.
Read full review Scalability AT THIS PARTICULAR TIME, WE ONLY USE IT TO MAKE A DETERMINATION ON CREDIT. NO OTHER DEPARTMENTS HAVE ACCESS TO PROGRAM OTHER THAN ACCOUNTING
Read full review We're a small company with few users, so scalability has not been an issue.
Read full review Return on Investment More or less improved efficiency in our Bank's underwriting process, but new deals have been slow as the economy worsens We haven't been creating much new business due to the environment we are in and the position we are in as a regional bank It will continue to strengthen our credit risk assessments Read full review Honestly cannot say we really drove any new sales using D&B Hoovers to prospect new companies and leads. We obtained higher data quality with other tools like ZoomInfo and Skrapp. A year long contract that isn't honored on their side due to lack of customer service and poor data quality definitely does not equal ROI. Spent significant time sanitizing and cleansing inaccurate data provided by their service. Since time is money in business, that was a loss in that aspect. Read full review ScreenShots D&B Finance Analytics Screenshots