D&B Hoovers Review
Overall Satisfaction with D&B Hoovers
Operations, Sales, Marketing, are all primary users of D&B Hoovers. Opportunities are to track new businesses, stay updated about new companies, divestitures and mergers. Challenges: cant track new companies by year
Pros
- family corp info
- industry data
- company overview
Cons
- lag between actual data and D&B. D&B often behind
- Can't track newly created companies by year
- Company C-Execs names are missing
- outreach activity
- customer research
- prospect prioritization
All platforms are great and help a great deal, but D&B Hoovers is a dedicated space for whitespace and outreach. Also its a trustworthy referral internally at SAP when researching accounts and making GTM decisions.
Do you think D&B Hoovers delivers good value for the price?
Yes
Are you happy with D&B Hoovers's feature set?
Yes
Did D&B Hoovers live up to sales and marketing promises?
Yes
Did implementation of D&B Hoovers go as expected?
Yes
Would you buy D&B Hoovers again?
Yes
D&B Hoovers Feature Ratings
Using D&B Hoovers
50000 - Software
50 - knowing the software, how to use, best practices, troubleshooting, etc....
- new business
- white space
- outreach
- link accounts and reduce dupe accounts
- find new businesses
- create new territories
- track businesses by creation date/year
Evaluating D&B Hoovers and Competitors
Not Sure
- Cloud Solutions
- Scalability
- Integration with Other Systems
- Ease of Use
wouldn't change anything
D&B Hoovers Implementation
- Don't know
- Don't know
Change management was a small part of the implementation and was well-handled
- scalability
- agility
- performance
- results
D&B Hoovers Training
Configuring D&B Hoovers
Some - we have done small customizations to the interface
Some - we have added small pieces of custom code - very easy
D&B Hoovers Support
| Pros | Cons |
|---|---|
Quick Resolution Good followup Knowledgeable team Problems get solved Kept well informed No escalation required Immediate help available Support understands my problem Support cares about my success Quick Initial Response | None |
We were looking for a specific data set, and D&B team, followed thru very meticulously and exceptionally until we got the result we needed.
Using D&B Hoovers
| Pros | Cons |
|---|---|
Like to use Relatively simple Easy to use Technical support not required Well integrated Consistent Quick to learn Convenient Feel confident using Familiar | None |
- family tree
- addresses
- sales rev
- executives names
- company foundation date/year
Yes, but I don't use it
D&B Hoovers Reliability
Integrating D&B Hoovers
- File import/export
keep in mind sales team needs such as more internal data of the companies, who are the executives, when it was founded, official doc of foundation, etc...
Relationship with Dun & Bradstreet
Upgrading D&B Hoovers
- better view of the accounts
- more data


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