D&B Finance Analytics is a global credit-to-cash solution that provides Dun & Bradstreet data, analytics, and technology to help improve cash flow, increase operational efficiency, and mitigate risk. This AI-driven solution comprises two platforms – D&B Credit Intelligence and D&B Receivables Intelligence powered by GETPAID – that together help finance teams transform their operations and reduce cost through insight, automation, and enhanced customer experience.
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Trust Swiftly
Score 8.8 out of 10
Small Businesses (1-50 employees)
In
an era where digital transactions and interactions have become the norm,
ensuring the security and trustworthiness of online identities has become a
paramount concern for businesses. Trust Swiftly is an identity
verification service that aims to simplify and enhance the process of user
authentication. By leveraging advanced technologies and robust security
measures, Trust Swiftly helps businesses to establish…
D&B provides insight into the viability of a customer who is looking for open terms and large orders on credit. It helps us determine the risk when lending to customers with whom we don't have much history. It's also helpful to see what types of liens/lawsuits they have pending at a given time.
The software is used well for us since we wanted to cut down on incorrect invoicing and fraudulent purchase orders from our distributors. We were dealing with some fake transactions that then were sent through our sales pipeline and ultimately were paid out. For businesses that are looking for 3rd party verifications to prevent these types of mistakes it has worked well.
Finding Companies through Search or Advanced Search. It's got an easy search bar. And then for example, we have companies all over the world that come to us. And so we can just choose the country, for example, and then write the name in there and it'll bring up a lot of different companies that maybe are exactly that name or close to that name. And when we see what we believe to be the actual company, we can click on it and then know whether they are credit worthy.
Great UX on the website - fast and easy to use. The speed with which it operates is really terrific and very important for us because we usually have to make that decision right away.
Using something as objective as a numerical score simplifies decisions about offering credit. We have to make a decision usually on whether to offer credit to an advertiser quickly. So what's wonderful about the process is that we don't have to be searching around on Google or any kind of review site and then try to discern whether they're credit worthy. We simply open up the D&B Finance Analytics tool.
Some of the top parts is the speed at which the checks can be completed. Usually customers get notified right away and then complete it within a few minutes. Other solutions we had to wait a long time for the customer to fill out the information needed.
We also liked the pricing structure as it fit our budget and allowed us to have enough security without giving up many features. This balance was important to see what we needed to pay extra for such as lookups on government databases.
Having the branding and customization was another benefit as we could match all the themes and different collection points to our own tools.
Updates on smaller firms are often spotty, and often we're notified or find out about substantial changes (e.g., location, management, et al., well before these turn up in their report.
It would be nice to have forms automatically submitted when the return key is used; this is a nice shortcut instead of mousing over to the Submit button, and was present in earlier iterations.
The ability to tailor automatic sign-outs. Often I'm working on a specific customer, and I go back to start another a few minutes later, and find myself logged out. Automatic sign-outs were for a longer time span previously.
D&B Finance Analytics reports have just about everything. You can see a full company profile including legal forms, history records, employee count, years in business, paydex scores, delinquency scores, viability ratings, state of incorporations, naics codes, CEO or business owner names, etc. There is a lot that pulls up in this report
I would you rate the D&B Finance Analytics's overall usability a 9 because it is super easy to use. The only reason for a 9 is there are a lot of features that I didn't realize were there and was not sure how to actually use them or what kind of information I could get
Using Trust Swiftly has been very good for day to day checks on our customers. The only thing is it takes some time getting used to so that everything is checked with a customer. The learning curve is steeper for more advanced verification checks so there is added requirements to review.
I rate the performance very good. The report loads quickly and downloads in a reasonable time frame given the extensive complexity of the report. I've never had an issue
Support is great, issues are resolved quickly and easily, I've never had a significant issue but if I did run into a problem, I'm confident in the D&B team and their ability to address and resolve any potential issue based on my past interactions, the training I received and the flawless implementation.
The online training was worth it. We did an online training with our team and an account rep from D&B. They walked us through the entire interface and answered all of our questions.
I have been given multiple free trials to competitors trade credit reports and have found that none are as comprehensive as D&B. D&B secures that most trade data which is the backbone of commercial credit reports worth and internal scoring models. That said, D&B charges a substantial premium compared to competitors which makes switching a viable option if budget is an issue
There were not many options that could do all the features but our first check was with our data aggregator who had the ID checks as an addon. But when we started the RFP process and RFIs we didn't get great responses on what was available and how fast it could be created. Trust Swiftly took our requirements and didn't spit out a cookie cutter response since their tool seemed more flexible. After comparing the solutions we decided to go with one that seemed to add features faster and easier when other tools had been on the market for a long time but just stagnated
We close our deals faster now by using the tool, before we had to wait days or weeks just to get the information completed by a buyer. Now we can finish the KYC process in little as an hour.
Our staff save time too now since they don't need to keep calling up the customer and instead there is auto reminders sent by the system. So it's a win win for both sides. We get more assurance on our payments and customers get the equipment shipped faster.
The initial setup did require some IT integrations so there was a cost for getting it setup properly so we had it automated. The impact longer term still is positive since it was a one time thing.