TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    DocuSign

    Score8.7 out of 10
    N/ADocuSign supports transactions with document sharing and electronic signature, as well as automated and guided data collection and entry, record updating across disparate systems and payment collection upon agreement, as well as analytics and reporting.

    $15

    per month

    eversign

    Score9 out of 10
    N/AViennese company Apilayer offers eversign, an electronic signature application featuring document security and storage with audit trail, templates, contact management, and integrations with other popular applications (e.g. Dropbox, Google Docs, etc.).

    $9.99

    per month

    Pricing
    DocuSigneversign
    Editions & Modules
    Personal
    $15
    per month
    Real Starter
    $15
    per month
    DocuSign for Realtors
    $35
    per month
    Standard
    $40
    per month
    Business Pro
    $60
    per month
    Advanced Solutions
    Custom Pricing
    Basic
    $9.99
    per month
    Professional
    $39.99
    per month
    Professional Plus
    $79.99
    per month
    Free
    Free
    Enterprise
    Contact sales team
    Offerings
    Pricing Offerings
    DocuSigneversign
    Free Trial
    YesNo
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    DocuSigneversign
    Considered Both Products
    DocuSign
    Chose DocuSign
    I think DocuSign is still the leader in this industry as pronounced by their superior customer service and quick development response time to changes in the industry. For simple users, DocuSign is user friendly and easy to navigate while adding significant benefit to small to …
    Incentivized
    Chose DocuSign
    While some of the other e-signature services offer less expensive pricing and more subscription offerings, DocuSign is the assumed industry standard. I've tried a few alternatives but I find that most companies prefer DocuSign as it is the respected leader in this business …
    Incentivized
    Stack Holdings GmbH
    Chose eversign
    DocuSign is an Enterprise software and the pricing is very expensive compared to eversign.
    Incentivized
    Chose eversign
    In terms of functionality and ease of use, DocuSign is the best option. However, it is also thousands of dollars more expensive for the same volume of documents per month than EverSign or SignRequest. Out of the more affordable options, EverSign has more functionality and …
    Incentivized
    Chose eversign
    Eversign allows easier text entry than DocuSign, improving our efficiency.
    Incentivized
    Chose eversign
    Like I said previously, I really like it, it is a lot easier to use than its competitors and that is coming from my providers as well, not just me.
    Incentivized
    Key User Insights
    Would buy again
    85%
    Would buy again
    79 Answers
    No answers on this topic
    Delivers good value for the price
    84%
    Delivers good value for the price
    66 Answers
    No answers on this topic
    Happy with the feature set
    88%
    Happy with the feature set
    82 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    83%
    Lived up to sales and marketing promises
    62 Answers
    No answers on this topic
    Implementation went as expected
    87%
    Implementation went as expected
    67 Answers
    No answers on this topic
    Best Alternatives
    DocuSigneversign
    Small Businesses
    BoldSign, by Syncfusion
    Score10 out of 10
    BoldSign, by Syncfusion
    Score10 out of 10
    Medium-sized Companies
    OneSpan Sign
    Score9.6 out of 10
    OneSpan Sign
    Score9.6 out of 10
    Enterprises
    Conga Sign
    Score8.8 out of 10
    DocuSign
    Score8.7 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    DocuSigneversign
    Likelihood to Recommend
    9.1
    (161 ratings)
    9.0
    (9 ratings)
    Likelihood to Renew
    7.0
    (12 ratings)
    2.0
    (1 ratings)
    Usability
    8.5
    (19 ratings)
    -
    (0 ratings)
    Availability
    10.0
    (3 ratings)
    -
    (0 ratings)
    Performance
    10.0
    (2 ratings)
    -
    (0 ratings)
    Support Rating
    10.0
    (46 ratings)
    -
    (0 ratings)
    Online Training
    10.0
    (1 ratings)
    -
    (0 ratings)
    Implementation Rating
    10.0
    (5 ratings)
    -
    (0 ratings)
    Product Scalability
    10.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    DocuSigneversign
    Likelihood to Recommend
    DocuSign
    This product is well suited in the use case that I provided before: when it comes to onboarding employees and providing a clear channel for decision making for human resources, this is an excellent tool to accomplish that. I would say the weak points is when you have back and forth communication with users that it might seem a little redundant to have that back and forth communication in that scenario.
    Incentivized
    Read full review
    Stack Holdings GmbH
    EverSign is well-suited for smaller organizations needing to sign any volume of documents, but is unable to afford more expensive options, like DocuSign. The functionality and options are impressive for how cost-effective it is compared to better-known alternatives. If you are sending many larger documents, EverSign may not be the best option. It can be difficult to review the documents in EverSign itself, so it's better suited to signing a larger document already reviewed off the platform. Organizations that can afford to pay the higher price for a more efficient option may want to do so.
    Incentivized
    Read full review
    Pros
    DocuSign
    • Ease of sending the same document out to multiple recipients, at multiple locations, for multiple signatures
    • Quick turnaround - once the recipient signs the document, we receive notification and the document back immediately
    • Can resend, alter, change, and/or add to the email and/or document that is sent out very easily
    • The recipient can save the document after signing, so they too have their own electronic copy for their records
    Incentivized
    Read full review
    Stack Holdings GmbH
    • Ease of use. Unlike Docusign, when you create text fields on your doc, it allows you to enter the text into the box directly, whereas I have to click on the field and enter the text on the right hand side panel in Docusign.
    • Speed. The documents load pretty quickly.
    • Notification. It informs you every time a signer has signed the doc.
    Incentivized
    Read full review
    Cons
    DocuSign
    • Tracking, particularly when collecting signatures through connected applications, such as an ATS, is not always clean or easily traceable.
    • Formatting documents to handle electronic signature types (signatures, initials, etc.) is not always easy, and highly dependent on the partner's technology.
    • It is not convenient to have to use DocuSign as a stand alone product if the signatures are required for 3rd party applications. It definitely excels on its own, but the scope of that usage, at least for us, is slim.
    Incentivized
    Read full review
    Stack Holdings GmbH
    • Using the template was a little hard to understand when setting it up for users to sign.
    • If you don't know where to click, logging in can be a little confusing.
    Incentivized
    Read full review
    Likelihood to Renew
    DocuSign
    I can't imagine doing business without DocuSign now. I would never want to go back to the way we used to do things. The "new way" is "the way" is "the right way." We can honestly be proud of a "one right way" process and not have to suffer through "5 ways for 5 days."
    Incentivized
    Read full review
    Stack Holdings GmbH
    Not enough features
    Incentivized
    Read full review
    Usability
    DocuSign
    Generally user-friendly once you have command of the basics, but also has a lot of nuances that can make it difficult to train others on. DocuSign University is a helpful tool, but understandably a lot of content to get through to become a well-versed user. A lot of different functionalities but only a few I use on a weekly basis.
    Incentivized
    Read full review
    Stack Holdings GmbH
    No answers on this topic
    Reliability and Availability
    DocuSign
    It does not go down. I have had zero issues with DocuSign, approaching 4 years.
    Incentivized
    Read full review
    Stack Holdings GmbH
    No answers on this topic
    Performance
    DocuSign
    Everything loads quickly. Reports are generated in a reasonable time. No noticeable difference in integrated software processing speeds.
    Incentivized
    Read full review
    Stack Holdings GmbH
    No answers on this topic
    Support Rating
    DocuSign
    I'd give them a 10, but there has been 1 or 2 small cases that seemed to fall to the wayside, but I was able to call them up and get them resolved. We were having a bad implementation night (after midnight) and we needed assistance from Docusign. They were able to get an engineer to help us in the early morning hours
    Incentivized
    Read full review
    Stack Holdings GmbH
    No answers on this topic
    Online Training
    DocuSign
    Docusign is super easy to use, and apart from a few administration details, there was really nothing to train on. Post implementation, there were issues with configuration of auto-filled documents with the integrating 3rd party. That training required some time, because the DocuSign expert took the time to walk me through the 3rd party's configuration (how often does that happen?) so I could see how DocuSign should be best used to overcome weaknesses in the 3rd party platform. 10/10 expert care.
    Incentivized
    Read full review
    Stack Holdings GmbH
    No answers on this topic
    Implementation Rating
    DocuSign
    Until you get the hang of it, I recommend doing several internal tests before sending a document to a client. As I mentioned earlier, you have to go through a bit of trial and error at first to verify that the workflow works as expected.
    Read full review
    Stack Holdings GmbH
    No answers on this topic
    Alternatives Considered
    DocuSign
    There has never been anything that we could really compare to Docusign. We have tried sending documents in a PDF version, but that was not nearly as efficient. DocuSign saves your signature in the system and uses that as it goes through your documents.
    Incentivized
    Read full review
    Stack Holdings GmbH
    DocuSign is another alternative. However, it is much more expensive. For a small business we tried to avid working with companies that are more expensive. DocuSign is more well known too, and perhaps has more features. However we can find other alternatives to these features. Like sorting and uploading these documents manually. However for a larger company, this would be something to take into account.
    Incentivized
    Read full review
    Scalability
    DocuSign
    In my years of using DocuSign, I have never had an outage. I haven't even encountered a bug.
    Incentivized
    Read full review
    Stack Holdings GmbH
    No answers on this topic
    Return on Investment
    DocuSign
    • Less paper use, faster signature times, less time standing at the printer/scanner to send documents to yourself
    • Security over your signature! Security over your company's signature and authorization to approve projects, cash flow etc
    • Love audit trails and the seamless tracking of the status of the document
    Incentivized
    Read full review
    Stack Holdings GmbH
    • no need to travel to remote locations to sign documents.
    • no need to use expensive shipping to get the paper documents.
    • no need to worry if the signatures will be valid.
    Incentivized
    Read full review
    ScreenShots

    DocuSign Screenshots

    Product screenshotProduct screenshotProduct screenshot