DocuSign vs. Juro vs. Legalesign

This product is well suited in the use case that I provided before: when it comes to onboarding employees and providing a clear channel for decision making for human resources, this is an excellent tool to accomplish that. I would say the weak points is when you have back and forth communication with users that it might seem a little redundant to have that back and forth communication in that scenario.

Incentivized

Juro is a great platform if you have a mess of managing and keeping track of contracts. With Juro, creating, sharing and tracking the contracts have been so easy

Incentivized

Legalesign is great for obtaining multiple signatures in one go without having to send them out to one person who inevitably holds up the line for everyone. It is also useful for just obtaining one signature and saving time when so many are working from home. It can be a little bit of a pain when looking for old documents and the emails do not always make clear to the user what is intended and what is needed of them resulting in outside entities deleting the emails.

Incentivized

• Ease of sending the same document out to multiple recipients, at multiple locations, for multiple signatures
• Quick turnaround - once the recipient signs the document, we receive notification and the document back immediately
• Can resend, alter, change, and/or add to the email and/or document that is sent out very easily
• The recipient can save the document after signing, so they too have their own electronic copy for their records

Incentivized

• AI search across all contracts
• Storing different types of contracts in separate workspaces, with different permissions on each workspace
• Reminding contract owners when to start discussions on renewals
• Basic reporting and lists of certain types of contracts for extraction

• Legalesign is very easy to use - uploading documents is simple. You just click where you want the signature box to go and can add the signer's information. Adding multiple signatures is also quite easy.
• Once documents are sent, you receive live updates when the recipient opens docs, reviews, signs, etc. This is helpful when they are time sensitive.
• Documents are stored within the system and can be accessed/downloaded at a later time.
• I appreciate the simplicity of the design - it's not overly flashy, like other platforms.

Incentivized

• Tracking, particularly when collecting signatures through connected applications, such as an ATS, is not always clean or easily traceable.
• Formatting documents to handle electronic signature types (signatures, initials, etc.) is not always easy, and highly dependent on the partner's technology.
• It is not convenient to have to use DocuSign as a stand alone product if the signatures are required for 3rd party applications. It definitely excels on its own, but the scope of that usage, at least for us, is slim.

Incentivized

• I would like to see more in-depth reporting, ability to create graphs etc.
• Scrolling through lists of contracts could be quicker

• Legalesign doesn't have any glaring deficiencies, but it doesn't have the same brand name recognition that Adobe or DocuSign have. So, sometimes signers are skeptical if it's a legitimate esign document or a spam/phishing scam.

Incentivized

I can't imagine doing business without DocuSign now. I would never want to go back to the way we used to do things. The "new way" is "the way" is "the right way." We can honestly be proud of a "one right way" process and not have to suffer through "5 ways for 5 days."

Incentivized

Generally user-friendly once you have command of the basics, but also has a lot of nuances that can make it difficult to train others on. DocuSign University is a helpful tool, but understandably a lot of content to get through to become a well-versed user. A lot of different functionalities but only a few I use on a weekly basis.

Incentivized

It's quite intuitive and easy to use and has a nice UI. Its features offer value for users

It does not go down. I have had zero issues with DocuSign, approaching 4 years.

Incentivized

Everything loads quickly. Reports are generated in a reasonable time. No noticeable difference in integrated software processing speeds.

Incentivized

I'd give them a 10, but there has been 1 or 2 small cases that seemed to fall to the wayside, but I was able to call them up and get them resolved. We were having a bad implementation night (after midnight) and we needed assistance from Docusign. They were able to get an engineer to help us in the early morning hours

Incentivized

Very helpful support team. Answers as early as possible and clears all questions.

Incentivized

Docusign is super easy to use, and apart from a few administration details, there was really nothing to train on. Post implementation, there were issues with configuration of auto-filled documents with the integrating 3rd party. That training required some time, because the DocuSign expert took the time to walk me through the 3rd party's configuration (how often does that happen?) so I could see how DocuSign should be best used to overcome weaknesses in the 3rd party platform. 10/10 expert care.

Incentivized

Until you get the hang of it, I recommend doing several internal tests before sending a document to a client. As I mentioned earlier, you have to go through a bit of trial and error at first to verify that the workflow works as expected.

There has never been anything that we could really compare to Docusign. We have tried sending documents in a PDF version, but that was not nearly as efficient. DocuSign saves your signature in the system and uses that as it goes through your documents.

Incentivized

The AI features seemed better on Juro

They are very similar. I think DocuSign has more use so sometimes I have to describe Legalesign as being "like DocuSign" but overall using Legalesign has been a very similar experience

Incentivized

In my years of using DocuSign, I have never had an outage. I haven't even encountered a bug.

Incentivized

• Less paper use, faster signature times, less time standing at the printer/scanner to send documents to yourself
• Security over your signature! Security over your company's signature and authorization to approve projects, cash flow etc
• Love audit trails and the seamless tracking of the status of the document

Incentivized

• Reduced time spent on new contract checks from 1 hour to 5 minutes
• Reduced time taken to answer generic questions from the business about our contractual landscape

• Legalesign has had a positive impact on our ability to sign new employees. It's fast and easy - which is essential when hiring top talent.
• The only negative impact would be the slow pace we've experienced when trying to pull previous documents. However, we do not use this platform as our only storage option, so this issue does not arise often.
• Legalesign allows for the seamless transfer of information with prospects, which has a large impact on our ROI. Having a system like this makes getting signatures from new clients quick - essentially for a busy sales team!

Incentivized