What users are saying about
27 Ratings
27 Ratings
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Score 9.2 out of 100
9 Ratings
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Score 8.6 out of 100

Feature Set Ratings

    Enterprise Content Management

    DocuWare

    Feature Set Not Supported
    N/A
    9.0

    Xerox DocuShare

    90%
    Xerox DocuShare ranks higher in 6/6 features

    Content capture & imaging

    N/A
    0 Ratings
    9.0
    90%
    1 Rating

    File sync, storage & archiving

    N/A
    0 Ratings
    9.0
    90%
    1 Rating

    Document management

    N/A
    0 Ratings
    9.0
    90%
    1 Rating

    Records management

    N/A
    0 Ratings
    8.0
    80%
    1 Rating

    Content search & retrieval

    N/A
    0 Ratings
    10.0
    100%
    1 Rating

    Enterprise content collaboration

    N/A
    0 Ratings
    9.0
    90%
    1 Rating

    Attribute Ratings

    • DocuWare and Xerox DocuShare are tied in 1 area: Likelihood to Recommend

    Likelihood to Recommend

    9.0

    DocuWare

    90%
    7 Ratings
    9.0

    Xerox DocuShare

    90%
    1 Rating

    Likelihood to Renew

    9.0

    DocuWare

    90%
    1 Rating

    Xerox DocuShare

    N/A
    0 Ratings

    Usability

    7.0

    DocuWare

    70%
    1 Rating

    Xerox DocuShare

    N/A
    0 Ratings

    Support Rating

    9.0

    DocuWare

    90%
    4 Ratings

    Xerox DocuShare

    N/A
    0 Ratings

    Likelihood to Recommend

    DocuWare

    We currently have a scenario where we print 1,000 documents per month, one for each resident. Because of DocuWare's ability to process barcodes, we dump that pdf to DocuWare and it files it into each resident's account. We then run scripting to add each of those documents to our cloud-based property management software. Saves having to process one document at a time per resident.
    Bill Szczytko | TrustRadius Reviewer

    Xerox DocuShare

    Great for SMB companies. Though we have many sites in international locales the distances involved make it unsuited for export outside the contiguous US
    Mark Pettigrew | TrustRadius Reviewer

    Pros

    DocuWare

    • The software is secure and makes our documents safe
    • The software is scalable which is like
    • The software offers features that makes document processing and collaboration easy.
    • Docuware Cloud offers some automation features
    Anonymous | TrustRadius Reviewer

    Xerox DocuShare

    • Search and retrieval are excellent.
    • The web interface is easy and intuitive.
    • There is a client interface for selected users who require one.
    Mark Pettigrew | TrustRadius Reviewer

    Cons

    DocuWare

    • No active directory integration, this doubles up user management.
    • No Outlook integration. Would be nice to be able to interact with Docuware from email.
    • No mobile application. We have many remote users that would benefit from this.
    Anonymous | TrustRadius Reviewer

    Xerox DocuShare

    • The client could use improvement. It is characterized as a secondary interface by Xerox but for the users who prefer it is their primary entry point.
    Mark Pettigrew | TrustRadius Reviewer

    Pricing Details

    DocuWare

    General

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services
    Entry-level set up fee?
    No

    Starting Price

    $0

    DocuWare Editions & Modules

    Edition
    Base$3001
    ProContact sales team
    Enterprise$1,5003
    Large EnterpriserContact sales team
    1. per month
    2. none
    3. per month
    4. none
    Additional Pricing Details

    Xerox DocuShare

    General

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services
    Entry-level set up fee?
    No

    Starting Price

    Xerox DocuShare Editions & Modules

    Additional Pricing Details

    Likelihood to Renew

    DocuWare

    DocuWare 9.0
    Based on 1 answer
    Docuware has become a vital part of our organization.
    Bill Szczytko | TrustRadius Reviewer

    Xerox DocuShare

    No score
    No answers yet
    No answers on this topic

    Usability

    DocuWare

    DocuWare 7.0
    Based on 1 answer
    Fairly intuitive for average users.
    Anonymous | TrustRadius Reviewer

    Xerox DocuShare

    No score
    No answers yet
    No answers on this topic

    Support Rating

    DocuWare

    DocuWare 9.0
    Based on 4 answers
    We use a third-party company to assist in the support process, and they have been great to work with. Quick turn around on issues and almost immediate communication concerning support tickets. They are more than willing to consult with our IT partners as well, which is a must for our business.
    Anonymous | TrustRadius Reviewer

    Xerox DocuShare

    No score
    No answers yet
    No answers on this topic

    Alternatives Considered

    DocuWare

    We actually moved from DocuWare to Plate IQ because Plate is restaurant specific and shares many item codes, SKU #'s, etc from major vendors. However, we continue to use DocuWare for other data management because it was so useful to us while we used it for AP.
    Joe Ely | TrustRadius Reviewer

    Xerox DocuShare

    We compared three top solutions at the time of selection and chose Docuhare for its ease of implementation, scalability and price
    Mark Pettigrew | TrustRadius Reviewer

    Return on Investment

    DocuWare

    • Allowed us to do multiple hours less data entry per client/per week.
    • ROI very quickly.
    • Package is customizable so you can scale as needed.
    Joe Ely | TrustRadius Reviewer

    Xerox DocuShare

    • Positive impact by reducing fees for secure storage of paper records.
    • Reduction in the use of filing space and materials.
    • Fast, efficient access to accounting data, e.g., invoices and receipts.
    Mark Pettigrew | TrustRadius Reviewer

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