What users are saying about
27 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 9.2 out of 100
Based on 27 reviews and ratings
9 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 8.6 out of 100
Based on 9 reviews and ratings
Feature Set Ratings
Enterprise Content Management
DocuWare
Feature Set Not Supported
N/A
9.0
Xerox DocuShare
90%
Xerox DocuShare ranks higher in 6/6 features
Xerox DocuShare ranks higher in 6/6 features
Content capture & imaging
N/A
0 Ratings
9.0
90%
1 Rating
File sync, storage & archiving
N/A
0 Ratings
9.0
90%
1 Rating
Document management
N/A
0 Ratings
9.0
90%
1 Rating
Records management
N/A
0 Ratings
8.0
80%
1 Rating
Content search & retrieval
N/A
0 Ratings
10.0
100%
1 Rating
Enterprise content collaboration
N/A
0 Ratings
9.0
90%
1 Rating
Attribute Ratings
- DocuWare and Xerox DocuShare are tied in 1 area: Likelihood to Recommend
Likelihood to Recommend
9.0
DocuWare
90%
7 Ratings
9.0
Xerox DocuShare
90%
1 Rating
Likelihood to Renew
9.0
DocuWare
90%
1 Rating
Xerox DocuShare
N/A
0 Ratings
Usability
7.0
DocuWare
70%
1 Rating
Xerox DocuShare
N/A
0 Ratings
Support Rating
9.0
DocuWare
90%
4 Ratings
Xerox DocuShare
N/A
0 Ratings
Likelihood to Recommend
DocuWare
We currently have a scenario where we print 1,000 documents per month, one for each resident. Because of DocuWare's ability to process barcodes, we dump that pdf to DocuWare and it files it into each resident's account. We then run scripting to add each of those documents to our cloud-based property management software. Saves having to process one document at a time per resident.
Chief Information Officer
Maryland ManagementReal Estate, 201-500 employees
Xerox DocuShare
Great for SMB companies. Though we have many sites in international locales the distances involved make it unsuited for export outside the contiguous US
Business Simplification Project Manager
HuhtamakiPackaging and Containers, 10,001+ employees
Pros
DocuWare
- The software is secure and makes our documents safe
- The software is scalable which is like
- The software offers features that makes document processing and collaboration easy.
- Docuware Cloud offers some automation features

Verified User
Advisor in Finance and Accounting
Human Resources Company, 51-200 employeesXerox DocuShare
- Search and retrieval are excellent.
- The web interface is easy and intuitive.
- There is a client interface for selected users who require one.
Business Simplification Project Manager
HuhtamakiPackaging and Containers, 10,001+ employees
Cons
DocuWare
- No active directory integration, this doubles up user management.
- No Outlook integration. Would be nice to be able to interact with Docuware from email.
- No mobile application. We have many remote users that would benefit from this.

Verified User
Analyst in Information Technology
Automotive Company, 10,001+ employeesXerox DocuShare
- The client could use improvement. It is characterized as a secondary interface by Xerox but for the users who prefer it is their primary entry point.
Business Simplification Project Manager
HuhtamakiPackaging and Containers, 10,001+ employees
Pricing Details
DocuWare
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
$0
DocuWare Editions & Modules
Edition
Base | $3001 |
---|---|
Pro | Contact sales team |
Enterprise | $1,5003 |
Large Enterpriser | Contact sales team |
- per month
- none
- per month
- none
Additional Pricing Details
—Xerox DocuShare
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
—Xerox DocuShare Editions & Modules
—
Additional Pricing Details
—Likelihood to Renew
DocuWare
DocuWare 9.0
Based on 1 answer
Docuware has become a vital part of our organization.
Chief Information Officer
Maryland ManagementReal Estate, 201-500 employees
Xerox DocuShare
No score
No answers yet
No answers on this topic
Usability
DocuWare
DocuWare 7.0
Based on 1 answer
Fairly intuitive for average users.

Verified User
Analyst in Information Technology
Automotive Company, 10,001+ employeesXerox DocuShare
No score
No answers yet
No answers on this topic
Support Rating
DocuWare
DocuWare 9.0
Based on 4 answers
We use a third-party company to assist in the support process, and they have been great to work with. Quick turn around on issues and almost immediate communication concerning support tickets. They are more than willing to consult with our IT partners as well, which is a must for our business.

Verified User
Manager in Information Technology
Insurance Company, 11-50 employeesXerox DocuShare
No score
No answers yet
No answers on this topic
Alternatives Considered
DocuWare
We actually moved from DocuWare to Plate IQ because Plate is restaurant specific and shares many item codes, SKU #'s, etc from major vendors. However, we continue to use DocuWare for other data management because it was so useful to us while we used it for AP.
CIO (Chief Information Officer)
J. Ely Business ServicesAccounting, 11-50 employees
Xerox DocuShare
We compared three top solutions at the time of selection and chose Docuhare for its ease of implementation, scalability and price
Business Simplification Project Manager
HuhtamakiPackaging and Containers, 10,001+ employees
Return on Investment
DocuWare
- Allowed us to do multiple hours less data entry per client/per week.
- ROI very quickly.
- Package is customizable so you can scale as needed.
CIO (Chief Information Officer)
J. Ely Business ServicesAccounting, 11-50 employees
Xerox DocuShare
- Positive impact by reducing fees for secure storage of paper records.
- Reduction in the use of filing space and materials.
- Fast, efficient access to accounting data, e.g., invoices and receipts.
Business Simplification Project Manager
HuhtamakiPackaging and Containers, 10,001+ employees