DocuWare vs. Xerox DocuShare

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
DocuWare
Score 9.2 out of 10
N/A
DocuWare’s document management software delivers digital workflow and document control to boost productivity without the need for IT resources. Its cloud and on-premises products are presented as a best-fit solution for companies seeking to digitize, automate and transform key processes. DocuWare is headquartered in New Windsor, NY, and their solution is presented as a DCM, or lightweight ECM.
$300
per month
Xerox DocuShare
Score 7.0 out of 10
N/A
Xerox offers DocuShare, an established enterprise content management (ECM) system.N/A
Pricing
DocuWareXerox DocuShare
Editions & Modules
Base
$300
per month
Enterprise
1,500
per month
Pro
Contact sales team
Large Enterpriser
Contact sales team
No answers on this topic
Offerings
Pricing Offerings
DocuWareXerox DocuShare
Free Trial
YesNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Features
DocuWareXerox DocuShare
Enterprise Content Management
Comparison of Enterprise Content Management features of Product A and Product B
DocuWare
-
Ratings
Xerox DocuShare
9.0
1 Ratings
9% above category average
Content capture & imaging00 Ratings9.01 Ratings
File sync, storage & archiving00 Ratings9.01 Ratings
Document management00 Ratings9.01 Ratings
Records management00 Ratings8.01 Ratings
Content search & retrieval00 Ratings10.01 Ratings
Enterprise content collaboration00 Ratings9.01 Ratings
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User Ratings
DocuWareXerox DocuShare
Likelihood to Recommend
9.0
(7 ratings)
9.0
(1 ratings)
Likelihood to Renew
9.0
(1 ratings)
-
(0 ratings)
Usability
7.0
(1 ratings)
-
(0 ratings)
Support Rating
9.0
(2 ratings)
-
(0 ratings)
User Testimonials
DocuWareXerox DocuShare
Likelihood to Recommend
DocuWare
We currently have a scenario where we print 1,000 documents per month, one for each resident. Because of DocuWare's ability to process barcodes, we dump that pdf to DocuWare and it files it into each resident's account. We then run scripting to add each of those documents to our cloud-based property management software. Saves having to process one document at a time per resident.
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Xerox
Great for SMB companies. Though we have many sites in international locales the distances involved make it unsuited for export outside the contiguous US
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Pros
DocuWare
  • The software is secure and makes our documents safe
  • The software is scalable which is like
  • The software offers features that makes document processing and collaboration easy.
  • Docuware Cloud offers some automation features
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Xerox
  • Search and retrieval are excellent.
  • The web interface is easy and intuitive.
  • There is a client interface for selected users who require one.
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Cons
DocuWare
  • No active directory integration, this doubles up user management.
  • No Outlook integration. Would be nice to be able to interact with Docuware from email.
  • No mobile application. We have many remote users that would benefit from this.
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Xerox
  • The client could use improvement. It is characterized as a secondary interface by Xerox but for the users who prefer it is their primary entry point.
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Likelihood to Renew
DocuWare
Docuware has become a vital part of our organization.
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Xerox
No answers on this topic
Usability
DocuWare
Fairly intuitive for average users.
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Xerox
No answers on this topic
Support Rating
DocuWare
We use a third-party company to assist in the support process, and they have been great to work with. Quick turn around on issues and almost immediate communication concerning support tickets. They are more than willing to consult with our IT partners as well, which is a must for our business.
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Xerox
No answers on this topic
Alternatives Considered
DocuWare
We actually moved from DocuWare to Plate IQ because Plate is restaurant specific and shares many item codes, SKU #'s, etc from major vendors. However, we continue to use DocuWare for other data management because it was so useful to us while we used it for AP.
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Xerox
We compared three top solutions at the time of selection and chose Docuhare for its ease of implementation, scalability and price
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Return on Investment
DocuWare
  • Allowed us to do multiple hours less data entry per client/per week.
  • ROI very quickly.
  • Package is customizable so you can scale as needed.
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Xerox
  • Positive impact by reducing fees for secure storage of paper records.
  • Reduction in the use of filing space and materials.
  • Fast, efficient access to accounting data, e.g., invoices and receipts.
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ScreenShots