Doodle vs. ContactsFlow (formerly Shared Contacts for Gmail™)

Doodle is great when you need to coordinate dates among a group and don't want to send a bunch of group emails or texts. It allows a number of dates to be proposed and the group can easily see those dates that are most preferred. If you need to do something more complex than that it may not be your tool.

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Shared Contacts for Gmail is well suited for organizations that generate and coordinate long term partnerships and that have a big remote working component as a main form or working. It is less appropriate with organizations dedicated to sales and performance based ways of working. I would recommend it for medium size organizations.

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• Doodle allows you to view multiple meeting times simultaneously. I may never have 100% of my team available, but I can see that I have three other options with 90% availability.
• Doodle is a free resource that doesn't require users to create an account or exist in a network. I simply send the link and see the responses.
• Doodle notifies you as people respond, making the scheduling process quick and easy. Also, you can confirm a time through the software!

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• Helps manage contact lists and distribution lists.
• Eliminates the need for the use of an additional platform, like a CRM, to manage contacts.
• Makes it easier to share contacts with a targeted audience with the flexibility to be selective about who the data is being shared with.

• I wish that it offered more options in backgrounds, characters and props without having an additional cost, but that is to be expected.
• I would like an easier way to add my own fonts, characters , props etc, because I am a new learner this may not be an issue as I get more familiar with the software.
• I don't like all the sales emails I received trying to upgrade or add to my purchase.

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• I have been looking for a way to share our contacts within our organization for a while now. This process really improves how we were doing it within Google Sheets.
• My only negative is that it has taken so long for it to be functional within Google.

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Easy to use and basically free.

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Very simple journey with the few important questions/fields

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Very easy to use. Mostly related to the design of the program, but also due to the layout. I find it easy to find what I am looking for. As noted in earlier comments, greater implementation of AI would probably make the program even easier to use, as sometimes finding certain functions is not entirely transparent.

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Doodle has customer service support available as needed, but honestly, it is so easy to use that I have rarely had to seek support. They are always a click away and responsive to resolving any need or to clarify the next best step to using Doodle to meet my needs.

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For the same reasons noted previously, Doodle allows for the organizer to ultimately select/accept the time that works for them. Many competitors only allow you to show available times and the appointment goes directly into the organizer's calendar. I typically prefer to have a bit more control over that. Also, visually Doodle is more intuitive in how you schedule appointments than Calendly. I think Calendly tries to get a bit too cute with their interface instead of sticking to a more standard, familiar calendar interface when setting an appointment.

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My company used Zendesk Sell for a while, but the profiles weren't as manageable and easy accessed as Shared Contacts [for Gmail.] It resulted easier to update the contact information within Shared Contacts [for Gmail] and maintain the contact flow, than updating in Zendesk, and then manually go into gmail and continue the conversation. As well we don't use Shared Contacts [for Gmail] alone. We do accompany it with an internal operations system, were we manage the clients profile, but the combination between the two is perfect.

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• Improved efficiency by avoiding the slow and inefficient process of emailing back and forth to set meeting dates and times.
• Allows for more informed decisions regarding meetings or making decisions, as all options can be laid out visually in a way that isn't possible in an email.

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• More contact with clients
• Keeping track of contact information no matter the places
• Clients like the familiarity that is created by the constant check on them

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A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info