Dotloop vs. MRI Residential Management

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Dotloop
Score 9.5 out of 10
N/A
Dotloop is presented by the vendor as an all-in-one real estate transaction management solution that gives brokers and teams full visibility into their business and empowers agents to close deals. It is now a property of Zillow (acquired 2015).
$29
per month
MRI Residential Management
Score 7.7 out of 10
N/A
MRI Software offers residential management for the multifamily real estate marketing. Capabilities include leasing workflow, prospect management, resident management, billing, facility maintenance, and performance management. The company was founded in 1971 and offers several residential and commercial property and investment management solutions.N/A
Pricing
DotloopMRI Residential Management
Editions & Modules
Starting Price
$29.00
per month
No answers on this topic
Offerings
Pricing Offerings
DotloopMRI Residential Management
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
DotloopMRI Residential Management
Top Pros
Top Cons
Best Alternatives
DotloopMRI Residential Management
Small Businesses
Condo Control
Condo Control
Score 9.0 out of 10
Dotloop
Dotloop
Score 9.5 out of 10
Medium-sized Companies
Condo Control
Condo Control
Score 9.0 out of 10
Condo Control
Condo Control
Score 9.0 out of 10
Enterprises
Accruent Lucernex
Accruent Lucernex
Score 7.9 out of 10
Accruent Lucernex
Accruent Lucernex
Score 7.9 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
DotloopMRI Residential Management
Likelihood to Recommend
9.9
(11 ratings)
5.0
(2 ratings)
Likelihood to Renew
10.0
(1 ratings)
-
(0 ratings)
Usability
10.0
(3 ratings)
-
(0 ratings)
Support Rating
9.7
(6 ratings)
1.0
(1 ratings)
User Testimonials
DotloopMRI Residential Management
Likelihood to Recommend
Zillow
In Real Estate sales and property management, Dotloop will be your best friend. When you need clients or tenants to sign a lease or a contract, sending through dotloop is extremely easygoing and keeps everything organized pertaining to what you name the loop. I think I speak for my whole office when I say that without dotloop, our lives would be a disorderly mess, and we would find ourselves losing papers and becoming confused. Dotloop really helps our office like no other and has great support along the way!
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MRI Software
Well suited scenario - MRI Residential is obviously good for residential real estate. It doesn't make sense to just plug in industrial, hotel or commercial real estate management as those are different types of products. Those who have access to the cloud can easily download information off site to do an analysis. Less appropriate - Information may need to be scrubbed. For instance, there could be operating statements that are inputted incorrectly because items are miscoded.
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Pros
Zillow
  • Dotloop has a great user interface. The features that seem small but are a huge help such as automatically scrolling to where the person needs to review and sign is very creative.
  • It has been great to be able to pull documents from the app on a mobile device to a web browser on a desktop.
  • It is very easy to organize documents (add, remove, arrange, edit, etc.)
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MRI Software
  • Reporting
  • Tracking Data
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Cons
Zillow
  • The viewing could be a bit more user friendly when opening from different types of devices.
  • It would be nice if there was an alert that clients don't need to try to login when opening a document since they don't have an account.
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MRI Software
  • Sometimes the data that is outputted is not consistent (back end of the database is constantly being updated), have to follow up with our client relationship manager
  • Sometimes very rigid
  • Incremental cost to add on information (if we want MRI to host certain documents in the cloud)
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Usability
Zillow
While the admin and setup involve a learning curve, the ease of use for clients, even for complete novices to online document signing, makes Dotloop perfect as far as usability goes. We almost never have issues with clients signing documents or issues with lost/misplaced documents. It is made for people who have never signed an online document before.
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MRI Software
No answers on this topic
Support Rating
Zillow
Whenever I have any issues with a loop or a document or signatures disappearing, I'm able to reach out to Dotloop and they answer promptly and appropriately. They've always been able to help me with whatever issues I have, in a timely fashion.
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MRI Software
They have a terrible help center and the training tools and videos are useless and not helpful. They need to invest in better training tools and modules for people to refer to. Especially when there is no designated training person within a company to teach newcomers how to use it.
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Alternatives Considered
Zillow
I personally feel that Dotloop is much more organized and easier to use. It feels more efficient to use and I have noticed the majority of the people I work with are more aware of Dotloop and trust it more
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MRI Software
We had a proprietary access database, but wanted to utilize MRI because of support (annual fee is in the tens of thousands versus a hundred thousand plus build out). The user interface is pretty straight forward, and there is available training as well. Updates are done online via the SAAS website so we don't have to worry about any coding issues here in house.
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Return on Investment
Zillow
  • Great at allowing our management to see what is going on within the office
  • Great at quality and compliance with the submit for review function
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MRI Software
  • Helps track income
  • Helps with on-time billing
  • Keeps us on budget with projects
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ScreenShots