What users are saying about
5 Ratings
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Score 9.3 out of 100
6 Ratings
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Score 3.1 out of 100

Likelihood to Recommend

Dotloop

Dotloop is great for those who need to get paperwork done AND complete it in a timely efficient manner. It has never been easier to store your files in one place by having this software rather than having paperwork scattered all over the place. Dotloop has made the process much faster and transactions are able to be completed quicker than ever!
Jamaal Dickerson | TrustRadius Reviewer

MRI Residential Management

Well suited scenario - MRI Residential is obviously good for residential real estate. It doesn't make sense to just plug in industrial, hotel or commercial real estate management as those are different types of products. Those who have access to the cloud can easily download information off site to do an analysis.Less appropriate - Information may need to be scrubbed. For instance, there could be operating statements that are inputted incorrectly because items are miscoded.
Anonymous | TrustRadius Reviewer

Pros

Dotloop

  • Various permissions, so privacy is ensured but tasks can be shared with the right parties
  • Status differentiation to make it easy to see what needs to be done next
  • Fairly decent customer service
Anonymous | TrustRadius Reviewer

MRI Residential Management

  • Reporting
  • Tracking Data
Stephanie MacMillan | TrustRadius Reviewer

Cons

Dotloop

  • Uploading information from the MLS on the phone app
  • Being able to separate loops when a purchase doesn't go through
  • Search capacity when loops are archived
Mallorie Kragt | TrustRadius Reviewer

MRI Residential Management

  • Sometimes the data that is outputted is not consistent (back end of the database is constantly being updated), have to follow up with our client relationship manager
  • Sometimes very rigid
  • Incremental cost to add on information (if we want MRI to host certain documents in the cloud)
Anonymous | TrustRadius Reviewer

Usability

Dotloop

Dotloop 10.0
Based on 1 answer
Dotloop was very easy to use! I personally loved how when you opened the document it would bring you to the page you need without scrolling all around.
Jamaal Dickerson | TrustRadius Reviewer

MRI Residential Management

No score
No answers yet
No answers on this topic

Support Rating

Dotloop

Dotloop 9.8
Based on 4 answers
I have only had to use the support one time when I first started using it. The support team was great. They were friendly and very thorough.
Tracey Blackmon | TrustRadius Reviewer

MRI Residential Management

MRI Residential Management 1.0
Based on 1 answer
They have a terrible help center and the training tools and videos are useless and not helpful. They need to invest in better training tools and modules for people to refer to. Especially when there is no designated training person within a company to teach newcomers how to use it.
Stephanie MacMillan | TrustRadius Reviewer

Alternatives Considered

Dotloop

Dotloop seems easier to use than DocuSign. It is also more affordable.
Tracey Blackmon | TrustRadius Reviewer

MRI Residential Management

We had a proprietary access database, but wanted to utilize MRI because of support (annual fee is in the tens of thousands versus a hundred thousand plus build out). The user interface is pretty straight forward, and there is available training as well. Updates are done online via the SAAS website so we don't have to worry about any coding issues here in house.
Anonymous | TrustRadius Reviewer

Return on Investment

Dotloop

  • Return on investment has been tenfold.
  • The cost of electronic signatures versus having to drive to a client
  • Being able to serve the needs of my clients from out of state
Mallorie Kragt | TrustRadius Reviewer

MRI Residential Management

  • Helps track income
  • Helps with on-time billing
  • Keeps us on budget with projects
Stephanie MacMillan | TrustRadius Reviewer

Pricing Details

Dotloop

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

MRI Residential Management

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

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