Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Dropbox
Score 8.5 out of 10
N/A
Dropbox is a cloud storage solution, equipped with features that help users to save time, improve productivity, and collaborate with others. Users can edit PDFs, share videos, sign documents, and collaborate with stakeholders without leaving Dropbox.
$9.99
per month
SmartVault
Score 6.7 out of 10
N/A
SmartVault is a file syncing and sharing option from the Houston based company of the same name.
$16
per user/per month
Virtru
Score 8.4 out of 10
N/A
Virtru in Washington DC offers email encryption software and persistent data security, privacy and loss prevention.
$119
per month
Pricing
DropboxSmartVaultVirtru
Editions & Modules
Plus
$9.99
per month
Essentials
$18
per month
Business
$20
per month per user
Business Plus
$26
per month per user
Basic
Free
Starter
$16
per user/per month
Professional
$20
per user/per month
Accounting Pro
$40
per user/per month
Enterprise
Contact sales team
Starter
$119
per month Includes 5 Users
Business
$219
per month Includes 5 Users
CMMC/FedRAMP/ITAR
$399
per month Includes 5 Users
Enterprise
Custom
Offerings
Pricing Offerings
DropboxSmartVaultVirtru
Free Trial
NoNoYes
Free/Freemium Version
NoNoNo
Premium Consulting/Integration Services
NoNoNo
Entry-level Setup FeeNo setup feeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
DropboxSmartVaultVirtru
Considered Multiple Products
Dropbox
Chose Dropbox
Dropbox was in use here when I was hired to bring our IT department in-house. We evaluated Virtru, which we also use for email encryption, but with the low cost of Dropbox and its suitability for our needs, we found it did not make sense to switch.
Chose Dropbox
Dropbox is comparable. I use Dropbox because that is what my employer chose to use for the company.
SmartVault
Chose SmartVault
Sales team was responsive, price was good, functionality was acceptable
Virtru

No answer on this topic

Features
DropboxSmartVaultVirtru
File Sharing & Management
Comparison of File Sharing & Management features of Product A and Product B
Dropbox
8.0
1336 Ratings
4% below category average
SmartVault
8.3
2 Ratings
0% below category average
Virtru
-
Ratings
Versioning8.11110 Ratings00 Ratings00 Ratings
Video files7.91092 Ratings00 Ratings00 Ratings
Audio files8.2988 Ratings00 Ratings00 Ratings
Document collaboration7.81162 Ratings10.01 Ratings00 Ratings
Access control8.41234 Ratings5.02 Ratings00 Ratings
File search7.61280 Ratings10.01 Ratings00 Ratings
Device sync8.31230 Ratings00 Ratings00 Ratings
Cloud Storage Security & Administration
Comparison of Cloud Storage Security & Administration features of Product A and Product B
Dropbox
8.5
1265 Ratings
1% below category average
SmartVault
7.0
2 Ratings
21% below category average
Virtru
-
Ratings
User and role management8.41130 Ratings9.01 Ratings00 Ratings
File organization8.41246 Ratings5.02 Ratings00 Ratings
Device management8.61110 Ratings00 Ratings00 Ratings
Cloud Storage Platform
Comparison of Cloud Storage Platform features of Product A and Product B
Dropbox
8.3
1255 Ratings
4% below category average
SmartVault
5.0
2 Ratings
53% below category average
Virtru
-
Ratings
Performance7.81244 Ratings5.02 Ratings00 Ratings
Reliability8.91251 Ratings5.02 Ratings00 Ratings
Storage Reports8.2954 Ratings00 Ratings00 Ratings
Best Alternatives
DropboxSmartVaultVirtru
Small Businesses
SugarSync
SugarSync
Score 4.1 out of 10
SugarSync
SugarSync
Score 4.1 out of 10
Bitdefender GravityZone
Bitdefender GravityZone
Score 8.1 out of 10
Medium-sized Companies
Druva Security Cloud
Druva Security Cloud
Score 9.4 out of 10
Druva Security Cloud
Druva Security Cloud
Score 9.4 out of 10
Symantec Encryption
Symantec Encryption
Score 9.9 out of 10
Enterprises
Druva Security Cloud
Druva Security Cloud
Score 9.4 out of 10
Druva Security Cloud
Druva Security Cloud
Score 9.4 out of 10
Trellix Complete Data Protection
Trellix Complete Data Protection
Score 8.2 out of 10
All AlternativesView all alternativesView all alternativesView all alternatives
User Ratings
DropboxSmartVaultVirtru
Likelihood to Recommend
8.6
(1348 ratings)
1.0
(2 ratings)
9.0
(5 ratings)
Likelihood to Renew
8.1
(41 ratings)
-
(0 ratings)
-
(0 ratings)
Usability
8.1
(496 ratings)
-
(0 ratings)
-
(0 ratings)
Availability
6.8
(3 ratings)
-
(0 ratings)
-
(0 ratings)
Performance
6.0
(8 ratings)
-
(0 ratings)
-
(0 ratings)
Support Rating
6.6
(38 ratings)
2.0
(1 ratings)
-
(0 ratings)
Online Training
8.2
(2 ratings)
-
(0 ratings)
-
(0 ratings)
Implementation Rating
7.5
(4 ratings)
-
(0 ratings)
-
(0 ratings)
Configurability
6.4
(1 ratings)
-
(0 ratings)
-
(0 ratings)
Product Scalability
6.6
(4 ratings)
-
(0 ratings)
-
(0 ratings)
User Testimonials
DropboxSmartVaultVirtru
Likelihood to Recommend
Dropbox
Let me describe a scenario that happened recently in our organization's marketing team storing thousands of images videos and pdfs and Dropbox is done a great perfomer in this situation by the product features which is very helpful for the team, such as smart sync reduces disc usage, preview support for many media formats & Integrate with Adobe Creative Cloud.
Read full review
SmartVault Corporation
SmartVault sends out a cover letter with the tax returns that includes a link for them to download their tax returns, avoiding the insecurity of an email attachment. It does not include a statement retrieval feature but does work very nicely with a third-party app called FileThis. The majority of the users in the office have not been able to install the Outlook plug-in due to "a certificate error." In five years, SmartVault has not addressed this issue.
Read full review
Virtru
Of all the products out there that integrate with Google, we found Virtru to be the most user-friendly for both our users and the recipients. At the same time, its logging capabilities provide the trail we need for sensitive information. This is one tool for us that has generally been "setup and forget" which helps with the I.T. Dept workload.
Read full review
Pros
Dropbox
  • I can share projects I need feedback on.
  • I can make projects available to editors so that they can do their work.
  • Dropbox is a place where I can store files that I can access from anywhere, even if I don't have my laptop with me at the time.
  • I have an old friend who is an acting professor in Tokyo. He loves the dialogue that I write in my novels. He converts chapters into scenework for his acting students. They get very excited when there's new material!
Read full review
SmartVault Corporation
  • Easy navigation
  • Email notifications
  • Document previews
Read full review
Virtru
  • Email encryption without installing or exchange keys with the recipient.
  • Email DLP that is easy to configure and maintain.
  • Application Gateway that encrypts email sent directly from SaaS application (ex. Zendesk, SalesForce).
  • Protect attachment with restriction like time, print, and copy.
Read full review
Cons
Dropbox
  • I’d like to be able to hover over an image/document and have it expand/enlarge without actually opening it
  • I’d love to see a carousel that lets me thumb through more quickly
  • I’m almost always in thumbnail view. I’d like to see them re-organize automatically when something is moved or deleted instead of leaving an empty space.
  • AI options for photo editing.
  • Easier pdf markups
Read full review
SmartVault Corporation
  • They have cut back on support as have many SaaS companies recently.
  • The documentation can sometimes be a little difficult to follow.
Read full review
Virtru
  • Support for all AWS / Amazon services
  • Specialized functionality for sales teams
  • Easy one click integration with CRM tools
Read full review
Likelihood to Renew
Dropbox
Dropbox is a user-friendly, easy tool which requires little to no skill and they offer a free version with a good amount of storage available. There are other file sharing tools available however at a cost. Dropbox free version I have used for years and it serves every purpose I need.
Read full review
SmartVault Corporation
No answers on this topic
Virtru
No answers on this topic
Usability
Dropbox
It works extremely well, and we have never had any issues with connecting or sharing files. It's very easy to use, and any team member can share, add, and delete files to a virtual drive. This is extremely helpful, and it's an amazing tool to use, ensuring everyone can connect and work together effectively.
Read full review
SmartVault Corporation
No answers on this topic
Virtru
No answers on this topic
Reliability and Availability
Dropbox
I really recommend the product for the Dropbox availability is a great having very very less downtimes, they errors are less I have been faced yet, due to connectivity sometimes we are getting errors. Only sometimes the limitations of some features show some errors.
Read full review
SmartVault Corporation
No answers on this topic
Virtru
No answers on this topic
Performance
Dropbox
Dropbox is really useful, you can access any file from anywhere and you can upload and even edit files online, but, sometimes it can be slow. Downloading, uploading, and syncing is a bit slow, it can take several minutes. Furthermore, the search engine for large amounts of data can be slow too and it is not powerful.
Read full review
SmartVault Corporation
No answers on this topic
Virtru
No answers on this topic
Support Rating
Dropbox
They immediately responded like in an example that I gave where one of our staff members accidentally deleted the whole Special Hope Network Dropbox, we immediately contacted Dropbox they walked us through the steps of how to retrieve the information and luckily enough we were able to retrieve the entire Dropbox and we have had back and forth with Dropbox on what to do when an employee leaves how to remove them how to add another employee.
Read full review
SmartVault Corporation
Reaching someone is more difficult than it should be. Also, they don't take possession of known issues always suggesting it is a local PC issue in initial conversations. That, of course, can be frustrating for the end-user.
Read full review
Virtru
No answers on this topic
In-Person Training
Dropbox
The person for corporate product dealing and knowledge of the product explore and better and secure use are properly handover to us. Also provide full software and tool training from the basic to the pro level with each and every possible explanation. Provide many sessions regarding every doubt. Also Guide better suitable options for our business to migrate and integrate for the expansion in all places employee smoothly.
Read full review
SmartVault Corporation
No answers on this topic
Virtru
No answers on this topic
Online Training
Dropbox
I did not personally take any training for Dropbox so I am self taught but I know when our Vice President selected Dropbox, he personally did do some training modules on it and I'm assuming it was very easy and simple to understand since he now acts like he is a pro at it!
Read full review
SmartVault Corporation
No answers on this topic
Virtru
No answers on this topic
Implementation Rating
Dropbox
I needed to stay current in improving my daily operations. Dropbox
was suggested to me by a former colleague two-years ago and I've been using it just fine ever since.
Read full review
SmartVault Corporation
No answers on this topic
Virtru
No answers on this topic
Alternatives Considered
Dropbox
I prefer the layout and visual aspect of Dropbox as it mirrors my files on my computer. I feel that I am more organized, and it's easier to find my files in Dropbox than it was with Google Drive.
Read full review
SmartVault Corporation
Sales team was responsive, price was good, functionality was acceptable
Read full review
Virtru
Others were far more expensive
Read full review
Contract Terms and Pricing Model
Dropbox
I would recommend to this product directly to the sales team of Dropbox for the best deal provide to my referred person and provide the best service to them.
Read full review
SmartVault Corporation
No answers on this topic
Virtru
No answers on this topic
Scalability
Dropbox
It's easy to integrate with the systems of Windows and Linux, easy to have web versions accessible, which provide the web login credentials. Also, it can be installed for individuals for the best autosync features.
Read full review
SmartVault Corporation
No answers on this topic
Virtru
No answers on this topic
Professional Services
Dropbox
Their services are highly rated for moving massive, complex data sets from legacy on-premise servers to the cloud with minimal downtime.
Read full review
SmartVault Corporation
No answers on this topic
Virtru
No answers on this topic
Return on Investment
Dropbox
  • When it works (usually if a client already has Dropbox, so they don't get the solicitation to sign up), it works flawlessly.
  • I've had multiple clients not see the "continue with download only" at the bottom and email me to resend the media another way because they don't have a Dropbox account.
Read full review
SmartVault Corporation
  • has made sharing documents with large numbers of clients easier
  • has forced us into using their service, or spending time to find a better alternative, in my experience.
  • Speaking personally the product has cost us several thousand dollars over predicted budget costs for a 3-year projection
Read full review
Virtru
  • HIPAA Compliant.
  • security
Read full review
ScreenShots

Dropbox Screenshots

Screenshot of the action bar, that sits across the browser page can be used to record the screen, edit PDFs, upload files, create folders, get signatures, or send and track documents.Screenshot of Dropbox Replay, that lets collaborators leave frame-accurate feedback and markups directly on project files.Screenshot of Dropbox Capture, which can be used to take screen recordings, screenshots, and GIFs with one click and share them with a link.Screenshot of the interface where Dropbox lets users upload, edit, send, and sign PDFs in one place.