Drupal vs. SAP Commerce Cloud

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Drupal
Score 7.0 out of 10
N/A
Drupal is a free, open-source content management system written in PHP that competes primarily with Joomla and Plone. The standard release of Drupal, known as Drupal core, contains basic features such as account and menu management, RSS feeds, page layout customization, and system administration.N/A
SAP Commerce Cloud
Score 8.0 out of 10
N/A
SAP Commerce Cloud (formerly Hybris) is designed to help businesses sell more goods, services, and digital content through every touchpoint, channel, and device through their multichannel ecommerce and order management solution, available as a SaaS or on-premise.N/A
Pricing
DrupalSAP Commerce Cloud
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
DrupalSAP Commerce Cloud
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
DrupalSAP Commerce Cloud
Considered Both Products
Drupal
Chose Drupal
It came down to budget which is why we normally target Drupal for small to mid-sized engagements.
SAP Commerce Cloud
Chose SAP Commerce Cloud
Hybris is a massive enterprise-grade system that is built for scale. If your business has <1000 SKUs in the catalog and lacks a large full-stack +java e-commerce dev team, stick to a lighter, more agile solution. Hybris is a nuclear aircraft carrier, and it will take a lot of …
Top Pros
Top Cons
Features
DrupalSAP Commerce Cloud
Security
Comparison of Security features of Product A and Product B
Drupal
2.9
66 Ratings
94% below category average
SAP Commerce Cloud
-
Ratings
Role-based user permissions2.966 Ratings00 Ratings
Platform & Infrastructure
Comparison of Platform & Infrastructure features of Product A and Product B
Drupal
7.9
63 Ratings
3% above category average
SAP Commerce Cloud
-
Ratings
API9.358 Ratings00 Ratings
Internationalization / multi-language6.454 Ratings00 Ratings
Web Content Creation
Comparison of Web Content Creation features of Product A and Product B
Drupal
5.8
69 Ratings
28% below category average
SAP Commerce Cloud
-
Ratings
WYSIWYG editor1.962 Ratings00 Ratings
Code quality / cleanliness9.366 Ratings00 Ratings
Admin section3.769 Ratings00 Ratings
Page templates4.668 Ratings00 Ratings
Library of website themes3.659 Ratings00 Ratings
Mobile optimization / responsive design10.063 Ratings00 Ratings
Publishing workflow9.367 Ratings00 Ratings
Form generator3.764 Ratings00 Ratings
Web Content Management
Comparison of Web Content Management features of Product A and Product B
Drupal
5.5
68 Ratings
29% below category average
SAP Commerce Cloud
-
Ratings
Content taxonomy10.063 Ratings00 Ratings
SEO support2.063 Ratings00 Ratings
Bulk management10.059 Ratings00 Ratings
Availability / breadth of extensions2.762 Ratings00 Ratings
Community / comment management2.862 Ratings00 Ratings
Online Storefront
Comparison of Online Storefront features of Product A and Product B
Drupal
-
Ratings
SAP Commerce Cloud
7.9
80 Ratings
1% above category average
Product catalog & listings00 Ratings8.376 Ratings
Product management00 Ratings8.376 Ratings
Bulk product upload00 Ratings8.173 Ratings
Branding00 Ratings8.470 Ratings
Mobile storefront00 Ratings7.670 Ratings
Product variations00 Ratings7.770 Ratings
Website integration00 Ratings7.775 Ratings
Visual customization00 Ratings7.871 Ratings
CMS00 Ratings6.972 Ratings
Online Shopping Cart
Comparison of Online Shopping Cart features of Product A and Product B
Drupal
-
Ratings
SAP Commerce Cloud
8.0
72 Ratings
4% above category average
Abandoned cart recovery00 Ratings8.014 Ratings
Checkout user experience00 Ratings7.971 Ratings
Online Payment System
Comparison of Online Payment System features of Product A and Product B
Drupal
-
Ratings
SAP Commerce Cloud
6.5
63 Ratings
24% below category average
eCommerce security00 Ratings6.563 Ratings
eCommerce Marketing
Comparison of eCommerce Marketing features of Product A and Product B
Drupal
-
Ratings
SAP Commerce Cloud
6.9
72 Ratings
11% below category average
Promotions & discounts00 Ratings6.971 Ratings
Personalized recommendations00 Ratings7.364 Ratings
SEO00 Ratings6.662 Ratings
eCommerce Business Management
Comparison of eCommerce Business Management features of Product A and Product B
Drupal
-
Ratings
SAP Commerce Cloud
8.1
73 Ratings
1% above category average
Multi-site management00 Ratings8.068 Ratings
Order processing00 Ratings8.370 Ratings
Inventory management00 Ratings8.365 Ratings
Shipping00 Ratings8.565 Ratings
Custom functionality00 Ratings7.569 Ratings
Best Alternatives
DrupalSAP Commerce Cloud
Small Businesses
Divi
Divi
Score 9.7 out of 10
Shopify Plus
Shopify Plus
Score 9.1 out of 10
Medium-sized Companies
RWS Tridion Sites
RWS Tridion Sites
Score 9.0 out of 10
Shopify Plus
Shopify Plus
Score 9.1 out of 10
Enterprises
RWS Tridion Sites
RWS Tridion Sites
Score 9.0 out of 10
IBM Digital Commerce
IBM Digital Commerce
Score 9.0 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
DrupalSAP Commerce Cloud
Likelihood to Recommend
2.9
(78 ratings)
8.0
(82 ratings)
Likelihood to Renew
8.2
(18 ratings)
10.0
(2 ratings)
Usability
3.0
(10 ratings)
7.6
(16 ratings)
Availability
9.7
(3 ratings)
-
(0 ratings)
Performance
8.9
(2 ratings)
-
(0 ratings)
Support Rating
5.0
(4 ratings)
10.0
(3 ratings)
In-Person Training
8.0
(1 ratings)
-
(0 ratings)
Online Training
6.0
(2 ratings)
-
(0 ratings)
Implementation Rating
5.1
(4 ratings)
9.1
(2 ratings)
Ease of integration
9.0
(1 ratings)
9.4
(48 ratings)
Product Scalability
8.0
(2 ratings)
9.5
(48 ratings)
User Testimonials
DrupalSAP Commerce Cloud
Likelihood to Recommend
Drupal.org
Well, I'm definitely biased, I've been working with Drupal for 12+ years, and I can say it's appropriate for any size/scale of a project, whether it's a small catalog website or a huge corporation. If I want to dial it down to a specific use case, Drupal is best what most customers/clients that have high-security standards, and need to have extensive editorial experience and control over their website's architecture. Due to its core design, Drupal can connect with each part of its own and any external third-party resources quite easily. For a less-suited scenario, I might say that if you don't have enough budget to get proper work done, sometimes just using WordPress with a pre-designed theme might sound better to you, but if you have the budget and the time, always go with Drupal
Read full review
SAP
SAP Commerce Cloud is well-suited for large enterprises requiring robust personalization, seamless multi-channel integration, and the ability to handle high-volume transactions, especially during peak periods like Black Friday. Its scalability and advanced features make it ideal for businesses needing to manage complex product catalogs and global operations.Enough development capacities are needed to have a best in class shop
Read full review
Pros
Drupal.org
  • Content Types... these are amazing. Whereas a more simplistic CMS like Wordpress will basically allow you to make posts and build pages, Drupal 8 gives you the ability to define different types of content that behave differently, and are served up differently in different areas of the website.
  • Extensibility... it scales, ohhhh does it scale. They've really figured out server-side caching, and it makes all the difference. Once a page has been cached, it's available instantly to all users worldwide; and when coupled with AWS, global redundancy and localization mean that no matter where you're accessing the site, it always loads fast and crisp.
  • Workflows... you have the ability to define very specific roles and/or user-based editorial workflows, allowing for as many touchpoints and reviews between content creation and publication as you'll require.
Read full review
SAP
  • Centralized Data Management: SAP Commerce Cloud excels in centralizing data from various operational sectors, which is pivotal in the chemicals industry. This feature allows for better oversight and management of complex supply chains, regulatory compliance, and customer interactions. Having a single source of truth for crucial business data minimizes discrepancies and promotes informed decision-making.
  • Real-Time Data Processing: The real-time data processing capability of SAP Commerce Cloud is invaluable. It aids in timely adherence to regulatory changes and helps in meeting customer demands promptly. In a sector where regulations and market conditions are ever-evolving, real-time data processing is fundamental for maintaining compliance and ensuring customer satisfaction.
Read full review
Cons
Drupal.org
  • Security and new release notifications are a hassle as they happen too often
  • Allowing them to write PHP modules is a big advantage, but sometimes integrating them is a small challenge due to the version the developer is working on.
  • Steep learning curve, but worth it
Read full review
SAP
  • It's a little pricey; further cost reductions will expand product selection; also, trained operators are required.
  • HAC occasionally functions extremely slowly and does not provide any problem messages; it simply gets stuck. Logging into the Backoffice for testing purposes causes a lot of trouble; it does not enable us to log in in one attempt, and the page refreshes every time we enter in the credentials.
Read full review
Likelihood to Renew
Drupal.org
The time and money invested into this platform were too great to discontinue it at this point. I'm sure it will be in use for a while. We have also spent time training many employees how to use it. All of these things add up to quite an investment in the product. Lastly, it basically fulfills what we need our intranet site to do.
Read full review
SAP
I truly enjoy leading Hybris development projects and participating in new feature development for the platform. I see huge potential for growth and hope to be instrumental in bringing Hybris to the bleeding edge of presentation layer technology.
Read full review
Usability
Drupal.org
It's a great CMS platform and there are a ton of plugins to add some serious functionality, but the security updates are too complex to implement and considering the complexity of the platform, security updates are a must. I don't want my site breached because they make it too difficult to keep it up to date.
Read full review
SAP
More true headless and a more rationale pricing. Since moving from the Hzbris Monolyth towards SAP Commerce Cloud a lot of progress has been made, but dissecting the monolyth into composable components where you just pay for what you use is still a longer journey and here pricing should be more realistic. Things become so expensive once they have the SAP stamp on them (example the SAP CIAM)
Read full review
Reliability and Availability
Drupal.org
Drupal itself does not tend to have bugs that cause sporadic outages. When deployed on a well-configured LAMP stack, deployment and maintenance problems are minimal, and in general no exotic tuning or configuration is required. For highest uptime, putting a caching proxy like Varnish in front of Drupal (or a CDN that supports dynamic applications).
Read full review
SAP
No answers on this topic
Performance
Drupal.org
Drupal page loads can be slow, as a great many database calls may be required to generate a page. It is highly recommended to use caching systems, both built-in and external to lessen such database loads and improve performance. I haven't had any problems with behind-the-scenes integrations with external systems.
Read full review
SAP
No answers on this topic
Support Rating
Drupal.org
As noted earlier, the support of the community can be rather variable, with some modules attracting more attraction and action in their issue queues, but overall, the development community for Drupal is second to none. It probably the single greatest aspect of being involved in this open-source project.
Read full review
SAP
We have the right to open a ticket or submit request to SAP support teams for all the problems we have experienced. They also provide solutions for critical issues within 48 hours. In addition, the product has support documents such as a user guide and admin guide. In addition, there is a strong community of users. In this way, we can access solution of some specific problems that we have fallen on from there.
Read full review
In-Person Training
Drupal.org
I was part of the team that conducted the training. Our training was fine, but we could have been better informed on Drupal before we started providing it. If we did not have answers to tough questions, we had more technical staff we could consult with. We did provide hands-on practice time for the learners, which I would always recommend. That is where the best learning occurred.
Read full review
SAP
No answers on this topic
Online Training
Drupal.org
The on-line training was not as ideal as the face-to-face training. It was done remotely and only allowed for the trainers to present information to the learners and demonstrate the platform online. There was not a good way to allow for the learners to practice, ask questions and have them answered all in the same session.
Read full review
SAP
No answers on this topic
Implementation Rating
Drupal.org
Plan ahead as much you can. You really need to know how to build what you want with the modules available to you, or that you might need to code yourself, in order to make the best use of Drupal. I recommend you analyze the most technically difficult workflows and other aspects of your implementation, and try building some test versions of those first. Get feedback from stakeholders early and often, because you can easily find yourself in a situation where your implementation does 90% of what you want, but, due to something you didn't plan for, foresee, or know about, there's no feasible way to get past the last 10%
Read full review
SAP
Scalability of the product was good Seamless integrations were helped in reducing the implementation for the development team to integrate with the SAP ERP Product framework helped customer to customize and adapt the new features which were developed basis business processes and ease of customer experience. Deployment and creation of the build becomes very easy with the CCv2 setup.
Read full review
Alternatives Considered
Drupal.org
Drupal is community-backed making it more accessible and growing at a faster rate than Sitefinity which is a proprietary product built on .NET. Drupal is PHP-based using some but not all Symphony codebase. Updates for Drupal are frequent and so are feature adds.
Read full review
SAP
SAP Cloud is much better than GoDaddy. it was a smooth transition and every aspect of the program is easier. My scalability increased greatly from GoDaddy to SAp Commerce Cloud and sales are now tracked easier and inventory is at the touch of a button, making sales much easier than previous software.
Read full review
Scalability
Drupal.org
Drupal is well known to be scalable, although it requires solid knowledge of MySQL best practices, caching mechanisms, and other server-level best practices. I have never personally dealt with an especially large site, so I can speak well to the issues associated with Drupal scaling.
Read full review
SAP
The business users/admins were able to quickly segment products by brand, allowing for unique branding and header-less page design. As new products are added to the SAP backend, all characteristics and pricing automatically migrate to Commerce Cloud. We also segment our user sign-on (domains) by brand and allow targeting displays.
Read full review
Return on Investment
Drupal.org
  • Drupal has allowed us to build up a library of code and base sites we can reuse to save time which has increased our efficiency and thus had a positive financial impact.
  • Drupal has allowed us to take on projects we otherwise would not have been able to, having a further impact.
  • Drupal has allowed us to build great solutions for our clients which give them an excellent ROI.
Read full review
SAP
  • It has a positive impact on my client's business and ROI is higher than expected. As orders count is increasing due to smooth and better experience.
  • My current client's customers have given very positive experience about new website built on SAP Commerce Cloud.
  • Due to SAP Commerce Cloud website rollout is very easy and due to it, my current client has introduced around 25 websites. As SAP Commerce Cloud logic needs to develop once and can be reused for multiple websites easily with minimal effort.
  • Branding is also very easy as promotions, events can be implemented on the website easily and with minimum time.
  • SAP Commerce has helped our client to integrate the Recommendation tool ISS which is easy to configure after this tool product sale is increased. The best thing was that integration was very easy and quick.
  • One option of Blue/Green deployment helping us to check the production release in advance on production environment. Prev we don't have this option and many times face P1 issue in prod which had ruined client reputation. But now this feature is helping lot
Read full review
ScreenShots

SAP Commerce Cloud Screenshots

Screenshot of the Product Cockpit for managing catalogs, categories and product contentScreenshot of Order Management Capabilities including sourcing and allocation rulesScreenshot of commerce sites on two different mobile devicesScreenshot of a landing page from an e-commerce siteScreenshot of a web page with product categories and search results from an e-commerce siteScreenshot of headless commerce storefronts