What users are saying about
9 Ratings
1 Ratings
9 Ratings
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Score 9.2 out of 100
1 Ratings
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Score 7.3 out of 100

Likelihood to Recommend

Dubsado

I would say it's best suited for small businesses (solo entrepreneurs or less than 10 employees) who work on a project basis.
Morgan Specht | TrustRadius Reviewer

Soffront CRM

This is a basic CRM tool like many of the others. I would imagine that this would be well suited for large enterprises due to its ability to double as a task manager, and smaller soloprenuer operations because it is expansive and can do so many things in one place. Overall if you are in business you should be using a CRM and this one is a good one to use.
Andrew Van Horn | TrustRadius Reviewer

Feature Rating Comparison

Sales Force Automation

Dubsado
7.6
Soffront CRM
7.7
Customer data management / contact management
Dubsado
8.8
Soffront CRM
8.2
Workflow management
Dubsado
6.5
Soffront CRM
7.3
Opportunity management
Dubsado
7.5
Soffront CRM
Integration with email client (e.g., Outlook or Gmail)
Dubsado
8.3
Soffront CRM
Contract management
Dubsado
9.5
Soffront CRM
Quote & order management
Dubsado
9.3
Soffront CRM
Interaction tracking
Dubsado
3.0
Soffront CRM
Territory management
Dubsado
Soffront CRM
7.3
Channel / partner relationship management
Dubsado
Soffront CRM
8.2

Marketing Automation

Dubsado
6.4
Soffront CRM
8.6
Lead management
Dubsado
6.4
Soffront CRM
8.2
Email marketing
Dubsado
Soffront CRM
9.1

CRM Project Management

Dubsado
8.4
Soffront CRM
7.7
Task management
Dubsado
6.0
Soffront CRM
8.2
Billing and invoicing management
Dubsado
10.0
Soffront CRM
Reporting
Dubsado
9.3
Soffront CRM
7.3

CRM Reporting & Analytics

Dubsado
5.8
Soffront CRM
8.2
Forecasting
Dubsado
6.0
Soffront CRM
7.3
Pipeline visualization
Dubsado
6.0
Soffront CRM
8.2
Customizable reports
Dubsado
5.3
Soffront CRM
9.1

Customization

Dubsado
5.1
Soffront CRM
9.1
Custom fields
Dubsado
8.5
Soffront CRM
9.1
Custom objects
Dubsado
9.0
Soffront CRM
Scripting environment
Dubsado
1.0
Soffront CRM
API for custom integration
Dubsado
2.0
Soffront CRM

Security

Dubsado
6.0
Soffront CRM
7.3
Single sign-on capability
Dubsado
5.0
Soffront CRM
6.4
Role-based user permissions
Dubsado
7.0
Soffront CRM
8.2

Social CRM

Dubsado
1.0
Soffront CRM
5.9
Social data
Dubsado
1.0
Soffront CRM
6.4
Social engagement
Dubsado
1.0
Soffront CRM
5.5

Integrations with 3rd-party Software

Dubsado
1.0
Soffront CRM
Marketing automation
Dubsado
1.0
Soffront CRM
Compensation management
Dubsado
1.0
Soffront CRM

Platform

Dubsado
1.0
Soffront CRM
5.5
Mobile access
Dubsado
1.0
Soffront CRM
5.5

Customer Service & Support

Dubsado
Soffront CRM
7.3
Case management
Dubsado
Soffront CRM
7.3
Help desk management
Dubsado
Soffront CRM
7.3

Pros

Dubsado

  • Invoicing: makes receiving payments easy for myself and clients
  • Forms: customizable and easy to set up
  • Email
Emilie Smith | TrustRadius Reviewer

Soffront CRM

  • The email marketing platform is wonderful. It allows for tracking and you can do AB testing with it as well.
  • Landing page and form placement with other companies have also been easy. Regardless of website or landing page that you use the forms integrate and you get an email notification whenever a new lead is added to the database.
  • The overall layout of the CRM is also nice to use. You can open up different tabs with information on and then go back to a previous tab without having to use the browser controls. It makes navigating and comparing information very easy to do.
Andrew Van Horn | TrustRadius Reviewer

Cons

Dubsado

  • Sometimes it's hard to see the buttons, like the ADD button. Maybe it could be in a darker color?
🧁Mary BRANDT, M.A.🧁 | TrustRadius Reviewer

Soffront CRM

  • I do not like the log-in page. Whenever I go the Soffront site I get a pop-up asking me not to leave. It is a bit pushy when all I want to do is log into my account.
  • The social media integration feature they have is not particularly useful. There are other companies that do a far better job of posting to SM for me.
Andrew Van Horn | TrustRadius Reviewer

Alternatives Considered

Dubsado

Dubsado overall is so multifunctional that the other platforms didn't stand a chance. I will say I do use ClickUp alongside Dubsado. Dubsado isn't super awesome for task organization and management, but ClickUp blows all the other task management software out of the water. Combining the two has been a game changer for sure.
Heather Herring | TrustRadius Reviewer

Soffront CRM

Soffront performs many of the same functions as both of these providers but it offers a great deal more all in one place. I do not have to log into different programs or switch programs to get the information that I need. This has greatly increased efficiency. The pricing for Soffront is also better when you add in the other features that it comes with, in fact it saved me money when I switched.
Andrew Van Horn | TrustRadius Reviewer

Return on Investment

Dubsado

  • Clients are excited to hire me because my onboarding process is so professional
  • Easy of use makes collecting payment from clients easy
  • Streamlined process allows me to charge more for my services
Morgan Specht | TrustRadius Reviewer

Soffront CRM

  • The software has been positive for especially on the email marketing side. I have seen about a 23% increase in revenue and new contacts by using the email marketing feature.
  • The landing page and form integration has averaged me about 20 new leads a month for my business which is plenty to keep us busy and on track for growth of the business.
Andrew Van Horn | TrustRadius Reviewer

Screenshots

Dubsado

Pricing Details

Dubsado

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Soffront CRM

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

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