What users are saying about

Dynatrace vs Retrace

Dynatrace
Top Rated
508 Ratings
Retrace
7 Ratings

Dynatrace

Top Rated
508 Ratings
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Score 8.1 out of 100

Based on 508 reviews and ratings

Retrace

7 Ratings
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Score 7.9 out of 100

Based on 7 reviews and ratings

Likelihood to Recommend

Dynatrace

Dynatrace is well suited to a number of tasks. It is important to determine who the end users are and gather good information to tailor their experience accordingly.For instance, business/marketing should not have access to some of the more technical data, and business metrics can be a distraction for IT operations personnel.

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Anonymous | TrustRadius Reviewer
Verified User
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Retrace

If I need to change a logo design on the invoice, the new logo is slightly larger or smaller so the type below the logo is in a different area than before. In this case, you would need to load the new version of the document into APM Plus and redo the mapping of the field areas to properly grab the information needed to process the document. Without doing this, the document could fail or go to the wrong archive based on the fields.

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Anonymous | TrustRadius Reviewer
Verified User
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Pros

Dynatrace

  • We loved Dynatrace's ability to show the data flow - from the front end points through the back end points straight to the database and various API's. It was advanced in its data visualization. This is useful for debugging - showing when/where the errors are. It can even enable non-technical individuals in the corporation to help debug
  • Dynatrace has some great highly customizable integration options as well as monitoring. You can configure your layout & integration options to create custom monitoring alerts for your applications performance. Further you can increase the extensibility of using a REST API on your architecture.
  • Some advanced dev-ops systems are utilizing Kubernetes/docker aswell as Node.JS - Dynatrace was able to log and help understand all of our dev-ops needs. It gave us native alerts based off of deviations from the baseline that we set during initial configuration. These metrics are priceless.

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Matthew Mariner | TrustRadius Reviewer
Matthew Mariner
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Retrace

  • It combines code profiling with application logger.
  • It is safe for production usage.

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Anonymous | TrustRadius Reviewer
Verified User
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Cons

Dynatrace

  • Dynatrace does not monitor easily on AIX OS.
  • Dynatrace does not monitor easily on a C-based application.
  • The way DPGR is addressed by Dynatrace is not very complete, and not clear. One thing is to mask the IP and request attributes but is not enough, the replay session feature is great but raises serious questions about user tracking.

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Philippe REY | TrustRadius Reviewer
Philippe REY
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Retrace

  • Need to improve their mobile support
  • Documentation improvment

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Anonymous | TrustRadius Reviewer
Verified User
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Likelihood to Renew

Dynatrace

Dynatrace 8.6
Based on 13 answers
We have already renewed our purchase with the company. They make it easy for us to get a temporary license for our contingency site that is only used for testing twice a year. We are expanding our license with for this tool. We find it very useful and will renew it again.

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Rebecca Douglass | TrustRadius Reviewer
Rebecca Douglass
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Retrace

No score
No answers yet
No answers on this topic

Usability

Dynatrace

Dynatrace 8.4
Based on 10 answers
I really liked how easy it was to deploy the SaaS vesion of Dynatrace in our environment. We have a lot of tools that have plenty of capability but they don't get a whole lot of use because they would require someone who is an expert to use them. With the SaaS version of Dynatrace, all the admin functions are taken care of by the Dynatrace team (updates, patches, new features, bugs, etc.) and our small shop can focus on getting valuable metrics, alerts and issue resolution from the product.

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Nischay Goyal | TrustRadius Reviewer
Nischay Goyal
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Retrace

No score
No answers yet
No answers on this topic

Reliability and Availability

Dynatrace

Dynatrace 8.2
Based on 2 answers
Our environment, it never goes down therefore is always available.

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Rebecca Douglass | TrustRadius Reviewer
Rebecca Douglass
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Retrace

No score
No answers yet
No answers on this topic

Performance

Dynatrace

Dynatrace 7.3
Based on 2 answers
We have not seen where it does slow down an application.

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Rebecca Douglass | TrustRadius Reviewer
Rebecca Douglass
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Retrace

No score
No answers yet
No answers on this topic

Support Rating

Dynatrace

Dynatrace 8.4
Based on 412 answers
Given that Dynatrace has become an informal industry standard, the plethora of information available on forums is massive. Most problems or roadblocks you come across are most likely (almost certainly, in fact) already solved and solutions available on these forums. The tech support at Dynatrace is also quite good, with prompt and knowledgeable people at their end.

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Anonymous | TrustRadius Reviewer
Verified User
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Retrace

Retrace 7.3
Based on 2 answers
Submitting a ticket to Stackify Retrace support team is very easy and the response is always within a few hours. In case of some serious problems they are able to provide assistance coming directly from one of their developers what decreases significantly the amount of time needed to figure out what is causing the issue.

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Anonymous | TrustRadius Reviewer
Verified User
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In-Person Training

Dynatrace

Dynatrace 8.2
Based on 1 answer
We did both online and in house training - they used our system so it made more sense.

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Rebecca Douglass | TrustRadius Reviewer
Rebecca Douglass
View all 1 answers on this topic

Retrace

No score
No answers yet
No answers on this topic

Online Training

Dynatrace

Dynatrace 8.2
Based on 1 answer
The training was done on our time and with our system.

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Rebecca Douglass | TrustRadius Reviewer
Rebecca Douglass
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Retrace

No score
No answers yet
No answers on this topic

Implementation Rating

Dynatrace

Dynatrace 7.9
Based on 27 answers
Using Dynatrace support services to assist (and lead) the implementation was extremely important.

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Sandy Neavaes | TrustRadius Reviewer
Sandy Neavaes
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Retrace

No score
No answers yet
No answers on this topic

Alternatives Considered

Dynatrace

Synthetic Monitoring automatically does what other products do only through the use of other tools or through the development of user applications that still have a high cost of maintenance. The other products are not immediately usable and require many customizations. Through the use of configuration automatisms, you can be immediately operational and, in our case, we detected several imperfections in the applications.

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Anonymous | TrustRadius Reviewer
Verified User
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Retrace

APM Plus does a better job of archiving documents than DocSend and makes it easier to find the documents when you need them. DocSend seemed to be more of a marketing tool than a business tool. APM Plus is all business and consistently does what you need on a daily basis. We selected APM Plus because of the great support on setup and after implementation. They are always ready to help.

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Anonymous | TrustRadius Reviewer
Verified User
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Scalability

Dynatrace

Dynatrace 7.3
Based on 1 answer
Dynatrace can be used to monitor may software tools

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Rebecca Douglass | TrustRadius Reviewer
Rebecca Douglass
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Retrace

No score
No answers yet
No answers on this topic

Return on Investment

Dynatrace

  • Thanks to Dynatrace we have been able to effectively challenge and collaborate with service providers and outsourced IT teams.
  • Thanks to Dynatrace we have reduced MTTR on troubleshooting by a magnitude of four.
  • The performance analyses our team has done with Dynatrace earned us trust among management, business teams, and IT teams.

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Anonymous | TrustRadius Reviewer
Verified User
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Retrace

  • We shorten the time we fix app issues
  • We spend a lot less time digging through data
  • We can be proactive and see issues as they are trending before the completely explode
  • I have APM on all production servers so I can catch issues as they happen
  • I no longer get 2000 email on an issue but rather one full of data

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Anonymous | TrustRadius Reviewer
Verified User
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Screenshots

Dynatrace

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Pricing Details

Dynatrace

General

Free Trial
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Free/Freemium Version
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Premium Consulting/Integration Services
—
Entry-level set up fee?
No

Dynatrace Editions & Modules

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Additional Pricing Details
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Retrace

General

Free Trial
Yes
Free/Freemium Version
—
Premium Consulting/Integration Services
—
Entry-level set up fee?
No

Retrace Editions & Modules

Edition
Essentials$991
Standard249+2
EnterpriseCustom3
  1. up to 3 servers, 500,000 traces, and 1,000,000 logs
  2. 2,000,000+ traces and 5,000,000+ logs
  3. Customer number of traces and logs
Additional Pricing Details
Pricing is based on trace and log usage.

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