Dynatrace vs. TrueSight Operations Management

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Dynatrace
Score 8.5 out of 10
N/A
Dynatrace is an APM scaled for enterprises with cloud, on-premise, and hybrid application and SaaS monitoring. Dynatrace uses AI-supported algorithms to provide continual APM self-learning and predictive alerts for proactive issue resolution.N/A
TrueSight Operations Management
Score 8.0 out of 10
N/A
TrueSight Operations Management is an IT infrastructure monitoring and management application, supporting application performance management and event monitoring offering. It offers end-to-end application topology and management.N/A
Pricing
DynatraceTrueSight Operations Management
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
DynatraceTrueSight Operations Management
Free Trial
NoYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoYes
Entry-level Setup FeeNo setup feeOptional
Additional Details
More Pricing Information
Community Pulse
DynatraceTrueSight Operations Management
Considered Both Products
Dynatrace
Chose Dynatrace
Dynatrace was clearly superior to most of these products. It is not as good at network monitoring, but we have not yet looked at the NAM functionality compared to DCRUM. DCRUM is difficult to use but more powerful overall compared to Entuity or riverbed.
TrueSight Operations Management

No answer on this topic

Top Pros
Top Cons
Best Alternatives
DynatraceTrueSight Operations Management
Small Businesses
InfluxDB
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Score 8.3 out of 10
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Score 8.8 out of 10
Medium-sized Companies
GitLab
GitLab
Score 9.0 out of 10
Veeam ONE
Veeam ONE
Score 8.5 out of 10
Enterprises
GitLab
GitLab
Score 9.0 out of 10
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Score 8.5 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
DynatraceTrueSight Operations Management
Likelihood to Recommend
9.7
(340 ratings)
8.0
(3 ratings)
Likelihood to Renew
8.6
(12 ratings)
-
(0 ratings)
Usability
8.4
(9 ratings)
-
(0 ratings)
Availability
8.2
(2 ratings)
-
(0 ratings)
Performance
7.3
(2 ratings)
-
(0 ratings)
Support Rating
8.2
(402 ratings)
-
(0 ratings)
In-Person Training
8.2
(1 ratings)
-
(0 ratings)
Online Training
8.2
(1 ratings)
-
(0 ratings)
Implementation Rating
7.9
(24 ratings)
-
(0 ratings)
Configurability
7.3
(1 ratings)
-
(0 ratings)
Ease of integration
7.3
(1 ratings)
-
(0 ratings)
Product Scalability
7.3
(1 ratings)
-
(0 ratings)
Vendor post-sale
8.2
(1 ratings)
-
(0 ratings)
Vendor pre-sale
8.2
(1 ratings)
-
(0 ratings)
User Testimonials
DynatraceTrueSight Operations Management
Likelihood to Recommend
Dynatrace LLC
Dynatrace is well suited to a number of tasks. It is important to determine who the end users are and gather good information to tailor their experience accordingly. For instance, business/marketing should not have access to some of the more technical data, and business metrics can be a distraction for IT operations personnel.
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BMC Software Inc.
If you have a large or complex environment then this tool can be the perfect fit. From many types of OS, database, applications and web sites supported out of the box and powerful customization ability, TrueSight can manage the most complex. If you have a simple or small IT shop then this tool suite may be over-kill and not worth the complexity to set up
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Pros
Dynatrace LLC
  • We loved Dynatrace's ability to show the data flow - from the front end points through the back end points straight to the database and various API's. It was advanced in its data visualization. This is useful for debugging - showing when/where the errors are. It can even enable non-technical individuals in the corporation to help debug
  • Dynatrace has some great highly customizable integration options as well as monitoring. You can configure your layout & integration options to create custom monitoring alerts for your applications performance. Further you can increase the extensibility of using a REST API on your architecture.
  • Some advanced dev-ops systems are utilizing Kubernetes/docker aswell as Node.JS - Dynatrace was able to log and help understand all of our dev-ops needs. It gave us native alerts based off of deviations from the baseline that we set during initial configuration. These metrics are priceless.
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BMC Software Inc.
  • Centralize all monitoring agents in one tool.
  • Big catalog of monitoring types (KMs).
  • Powerful event manager.
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Cons
Dynatrace LLC
  • Dynatrace does not monitor easily on AIX OS.
  • Dynatrace does not monitor easily on a C-based application.
  • The way DPGR is addressed by Dynatrace is not very complete, and not clear. One thing is to mask the IP and request attributes but is not enough, the replay session feature is great but raises serious questions about user tracking.
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BMC Software Inc.
  • Hardware monitoring built in as a standard feature of TrueSight Operations Management rather than a separately bought product
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Likelihood to Renew
Dynatrace LLC
We have already renewed our purchase with the company. They make it easy for us to get a temporary license for our contingency site that is only used for testing twice a year. We are expanding our license with for this tool. We find it very useful and will renew it again.
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BMC Software Inc.
No answers on this topic
Usability
Dynatrace LLC
I really liked how easy it was to deploy the SaaS vesion of Dynatrace in our environment. We have a lot of tools that have plenty of capability but they don't get a whole lot of use because they would require someone who is an expert to use them. With the SaaS version of Dynatrace, all the admin functions are taken care of by the Dynatrace team (updates, patches, new features, bugs, etc.) and our small shop can focus on getting valuable metrics, alerts and issue resolution from the product.
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BMC Software Inc.
No answers on this topic
Reliability and Availability
Dynatrace LLC
Our environment, it never goes down therefore is always available.
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BMC Software Inc.
No answers on this topic
Performance
Dynatrace LLC
We have not seen where it does slow down an application.
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BMC Software Inc.
No answers on this topic
Support Rating
Dynatrace LLC
Given that Dynatrace has become an informal industry standard, the plethora of information available on forums is massive. Most problems or roadblocks you come across are most likely (almost certainly, in fact) already solved and solutions available on these forums. The tech support at Dynatrace is also quite good, with prompt and knowledgeable people at their end.
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BMC Software Inc.
No answers on this topic
In-Person Training
Dynatrace LLC
We did both online and in house training - they used our system so it made more sense.
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BMC Software Inc.
No answers on this topic
Online Training
Dynatrace LLC
The training was done on our time and with our system.
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BMC Software Inc.
No answers on this topic
Implementation Rating
Dynatrace LLC
Using Dynatrace support services to assist (and lead) the implementation was extremely important.
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BMC Software Inc.
No answers on this topic
Alternatives Considered
Dynatrace LLC
Synthetic Monitoring automatically does what other products do only through the use of other tools or through the development of user applications that still have a high cost of maintenance. The other products are not immediately usable and require many customizations. Through the use of configuration automatisms, you can be immediately operational and, in our case, we detected several imperfections in the applications.
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BMC Software Inc.
We have done extensive comparisons between the products and some where quickly eliminated for lacking functionality or support for key technologies. The features that really pushed TrueSight to the top over other full suites from CA, ScienceLogic, SolarWinds, HP, Foglight and IBM was a mix of deal-breaking gaps for us in areas including support of iSeries, QoS reporting, integration options to other platforms and advanced analytics with event management
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Scalability
Dynatrace LLC
Dynatrace can be used to monitor may software tools
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BMC Software Inc.
No answers on this topic
Return on Investment
Dynatrace LLC
  • Thanks to Dynatrace we have been able to effectively challenge and collaborate with service providers and outsourced IT teams.
  • Thanks to Dynatrace we have reduced MTTR on troubleshooting by a magnitude of four.
  • The performance analyses our team has done with Dynatrace earned us trust among management, business teams, and IT teams.
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BMC Software Inc.
  • Overall quality of service.
  • Management of critical incidences and on duty issues are better.
  • Automation that prevent guards calls.
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ScreenShots

TrueSight Operations Management Screenshots

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