Likelihood to Recommend Well suited for the owner's side of managing multiple projects as it allows for all aspects of a project from development to closeout to be managed on one platform. Not as appropriate for a general contractor as there is better software out there. e-Builder's app is not as effective as others.
Read full review Our operation uses several pieces of what we call specialty equipment (not used every day on every job). The foreman when finished will give a location of where this equipment is left, this many times can be very vague and lead to a lowboy driver trying to block around to find the piece or driving down a street he cannot get turned around in. With the GPS devices, the driver can pinpoint exactly where the unit is and if he has room to turn around at that location.
Read full review Pros Provide a document structure that is easy to navigate. All documents, even within a process, are stored in the document structure and easily accessed by those with the correct permissions. Scheduling, especially with the new module is easy. It is helpful with a large organization where many hands touch projects to be able to forecast workloads (we have an in house engineering team who reviews all projects during their design phase) Allows for easy interface with contractors and makes the submittal process more straightforward. Read full review #1 is support! HCSS is by far the best software support of any product we have ever used. Unlike most software companies HCSS utilizes their support calls to help upgrade their software. When you here them tell you that they will write down a particular issue you come across during a support call if they can't help you then and there they will research and get an answer to you extremely fast. If the software will not do it, you can bet there is a good chance it will be on the list of enhancements you will see come out in the near future. Estimating software is very extensive. Their software is capable of handling the smallest estimate all the way to the largest joint venture estimate. It has advanced features that make it extremely useful for analyzing job materials, subcontractors etc. HeavyJob is an extremely useful tool for the field to keep the office up to date with job costs. Everything is at the Foreman's fingertips on Tablets to allow the information from the field to get uploaded to HeavyJob manager which then can export to accounting. We are also able to give our Foreman the ability to deal with the Daily and weekly safety needs (Tailgate Meetings, incident Investigation, observations etc.) right on the Tablets thru HeavyJob. Read full review Cons The restrictions in formatting, and sorting of information rendered, in a way, affects the reporting output. At certain times of day, e-Builder traffic causes the loading of filtered searches to take a while. This is probably common regardless of the site or software used. More complicated reporting has some limitation, though the program is highly efficient in assisting with simple format reports. Read full review All their apps are on mobile devices. Although there is not a clear company policy on Android versus iPhone. Updates for features lag behind on Android. Some apps are exclusive to one platform making it hard to fully interconnect all programs. Read full review Likelihood to Renew Because again, one of our biggest clients entrusts E-builder to work with their systems. And its functions work for us as well.
Read full review Usability Simple, because have a used it for the past two years, so i'm very familiar with the particular aspects of its program that I need to accomplish my tasks.
Read full review As mentioned, user interface appears messy and complicated at initial onset. Training is necessary but becomes easy to maneuver through after solid daily use.
Read full review Support Rating Again, because our technical support is great. He doesn't always answer the phone but he definitely responds to emails fairly quickly. In addition, I like that he actually resolves an issue and I have yet to encounter the same issue twice. Actually, I haven't encountered many issues at all in the two years I have used the software.
Read full review I have never had a bad experience or heard of one in 4 years of doing business with HCSS. That is unheard of even with the hurricanes and flooding in Houston area it feels like HCSS was always there and willing to help in every way.
Read full review Implementation Rating 1. Set up the time to get training on the sytem before you go all in.
2. Listen, ask questions and actually practice using the tools and features while in class. It helps tremendously with becoming comfortable and remembering how things work.
3. Don't be afraid to mess up. They are helpful and will help resolve your issue in a timely manner
Read full review I was not employed with PPI upon implementation. I would prefer to reference my previous statement, that each company needs to evaluate its culture and address your implementation accordingly. The purchasing company should assign an employee as point person and really take charge of not just the technical side of the implementation (HCSS pretty much handles that), but focus on company culture and training.
Read full review Alternatives Considered We have not compared other plans since the boss prefers this program from personal experience. But from using this program for 2 years I can see why we don't need to compare. Why fix something that isn't broken? It gets the job done, yes we might run into some issues but I feel like with all companies that can happen
Read full review Other estimating products I have used consist of ICE/MC2 and MS Excel. ICE was not a good fit for our company, as they have awful technical support and offer very poor training. MS Excel is great for simple estimates where there is not a lot of data being compiled. However neither hold a candle to the power of HCSS Heavybid
Read full review Return on Investment Has added extra steps to processes that were previously easier. And I work for a university that complicates everything Has more than cut in half the time it takes to generate reports about project status Has made project management more efficient Read full review The biggest ROI for us was the ease of adoption by field personnel. Read full review ScreenShots