Echobox Email vs. Mautic (open source)

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Echobox Email
Score 9.0 out of 10
N/A
Echobox Email is an email platform that generates optimized, personalized newsletters. With automation that tailors to the user's content and audience preferences, Echobox Email is designed to create emails with the right content, displayed in the right way, sent to readers at the optimal time, to increase open rates, click rates, traffic and engagement. Echobox Email integrates with a number of other platforms to ensure the user's subscriber lists are always in sync with…N/A
Mautic
Score 10.0 out of 10
N/A
Mautic Community Edition is an open source cross-channel campaign management software solution designed to enable users to build email, nurture campaigns, personalize messages, execute A/B tests, and measure results. The open source edition is community supported. Support is available for Acquia Campaign Studio, which is based on Mautic technology acquired by Acquia in May 2019. Acquia Campaign Studio is available on the
$0
Pricing
Echobox EmailMautic (open source)
Editions & Modules
No answers on this topic
Mautic Marketing Automation
$0
Offerings
Pricing Offerings
Echobox EmailMautic
Free Trial
NoYes
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Echobox EmailMautic (open source)
Features
Echobox EmailMautic (open source)
Email & Online Marketing
Comparison of Email & Online Marketing features of Product A and Product B
Echobox Email
8.2
1 Ratings
4% above category average
Mautic (open source)
8.6
9 Ratings
12% above category average
WYSIWYG email editor9.11 Ratings8.08 Ratings
Dynamic content9.11 Ratings7.99 Ratings
Mobile optimization8.21 Ratings8.58 Ratings
Email deliverability reporting7.31 Ratings8.59 Ratings
List management7.31 Ratings9.59 Ratings
Ability to test dynamic content00 Ratings7.99 Ratings
Landing pages00 Ratings9.57 Ratings
A/B testing00 Ratings9.08 Ratings
Triggered drip sequences00 Ratings8.68 Ratings
Reporting & Analytics
Comparison of Reporting & Analytics features of Product A and Product B
Echobox Email
5.5
1 Ratings
32% below category average
Mautic (open source)
8.9
9 Ratings
19% above category average
Standard reports5.51 Ratings9.19 Ratings
Dashboards00 Ratings9.19 Ratings
Custom reports00 Ratings8.67 Ratings
Pre-Send Testing
Comparison of Pre-Send Testing features of Product A and Product B
Echobox Email
7.0
1 Ratings
12% below category average
Mautic (open source)
-
Ratings
URL Validation7.31 Ratings00 Ratings
Link Tracking9.11 Ratings00 Ratings
Email Previews4.51 Ratings00 Ratings
Lead Management
Comparison of Lead Management features of Product A and Product B
Echobox Email
-
Ratings
Mautic (open source)
8.4
9 Ratings
7% above category average
Lead nurturing automation00 Ratings8.59 Ratings
Lead scoring and grading00 Ratings8.59 Ratings
Data quality management00 Ratings8.57 Ratings
Automated sales alerts and tasks00 Ratings8.17 Ratings
Campaign Management
Comparison of Campaign Management features of Product A and Product B
Echobox Email
-
Ratings
Mautic (open source)
8.6
7 Ratings
15% above category average
Calendaring00 Ratings8.17 Ratings
Event/webinar marketing00 Ratings9.16 Ratings
Social Media Marketing
Comparison of Social Media Marketing features of Product A and Product B
Echobox Email
-
Ratings
Mautic (open source)
7.5
6 Ratings
2% above category average
Social sharing and campaigns00 Ratings7.55 Ratings
Social profile integration00 Ratings7.56 Ratings
Platform & Infrastructure
Comparison of Platform & Infrastructure features of Product A and Product B
Echobox Email
-
Ratings
Mautic (open source)
6.0
9 Ratings
22% below category average
API00 Ratings7.59 Ratings
Role-based workflow & approvals00 Ratings8.15 Ratings
Customizability00 Ratings7.97 Ratings
Integration with Salesforce.com00 Ratings4.65 Ratings
Integration with Microsoft Dynamics CRM00 Ratings4.02 Ratings
Integration with SugarCRM00 Ratings4.02 Ratings
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User Ratings
Echobox EmailMautic (open source)
Likelihood to Recommend
9.1
(2 ratings)
10.0
(9 ratings)
Likelihood to Renew
9.1
(1 ratings)
-
(0 ratings)
Usability
8.2
(1 ratings)
-
(0 ratings)
User Testimonials
Echobox EmailMautic (open source)
Likelihood to Recommend
Echobox
Echobox Email is great for news or article-based sites. It's the only platform we've used that allows editors to simply paste one link to include or override a story. The ability to automate fully or enable periodically is a time and money saver for us during holidays or employee vacations. The platform has been easy to learn and a great improvement over our workaround solutions in Mailchimp and Campaign Monitor. Besides the platform UI and optimizations for articles (which is worth switching for alone), the AI/ML built in to the platform has already started showing improvements to our open and click rates. The personalized send time is a game-changer and the personalized story selection is a promising feature– we look forward to seeing how it plays out over time.
Read full review
Acquia
Mautic is not Salesforce or Dynamics of course; it is hard to install, still buggy and you have to know what you're doing if you want to use it. But that is your admission fee to an always free system that does essentially all the same things as the pricey alternatives, does it effectively and gives you total control. Mautic was acquired by Acquia, the company behind Drupal, and has been making substantial upgrades since that seem to be accelerating. The system has an active user community, active development and will only get better, making it an excellent choice to grow with and build your own systems around and never be dependent on third parties
Read full review
Pros
Echobox
  • Increases traffic
  • Saves time
  • Scheduling
  • Nice, Modern Design of Newsletters
Read full review
Acquia
  • Marketing email organization
  • Email tracking
  • Email automation
  • Contact management
  • Open rates
  • Delivery rates
  • A/B testing
  • Email sending
  • Unsubscribe management
  • SMTP management
Read full review
Cons
Echobox
  • Reporting area has bare minimum and could use some UI improvements
  • Timezone quirks can come up when editorial team is fully remote
  • Google Analytics integration would be nice to have so that popularity of articles could be incorporated in algorithm
  • Integrations with common form plugins would be great
Read full review
Acquia
  • Setting up the email templates has required hiring a professional. The templates that are provided are not fully responsive.
  • More responsive form templates are needed.
Read full review
Likelihood to Renew
Echobox
It has helped increase traffic via social media, which was something crucial for us. This came without extra working time. On contrary, it saved us time.
Read full review
Acquia
No answers on this topic
Usability
Echobox
It has all the features we need and is performing better than what we used previously. The support/development team has been very open to feedback and is actively working on new features and improvements. Any shortcomings (which may not exist for long) are very minor compared to the benefits and features specifically built for news/articles.
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Acquia
No answers on this topic
Alternatives Considered
Echobox
Echobox is super "user friendly", has a great support when you face a problem, no matter how simple or complicated the answer is, you have available statistics about the results of your use, as well as suggestions for further improvement. The Newsletters service is new to us, but we spend zero time to prepare and send! We also have option about titles, logos and banners, which adds services for our clients.
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Acquia
Infusionsoft, at the time I tested it, had a crazy editor--very unintuitive and not very clean. Mautic (open source) makes it much easier to build up campaigns. Besides that, it didn't provide what we needed to justify the lack of possibility to self-host it and the requirement to pay for it.
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Return on Investment
Echobox
  • Increased open rates 17%
  • Higher click totals overall
Read full review
Acquia
  • We made our ROI back within a year.
  • Fulfills our needs and our client's needs, our clients love it.
  • I would just add more templates to the email construction selection, other than that, it is just perfect.
Read full review
ScreenShots