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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Echobox Social

    Score9.5 out of 10
    N/AEchobox is a social media publishing solution designed to understand the meaning of content using in-built AI. With automation that tailors to the user's business, Echobox is designed to share the right content with the right audience at the optimal time, to drive more traffic, higher engagement and greater revenue from social media and emails. Echobox is an automation platform boasting users among more than 2000 brands worldwide, including Newsweek, CNBC, The Guardian,…N/A

    Piano Amplifier

    Score8 out of 10
    N/AA solution to amplify content with AI-powered social publishing. Used to grow and engage an audience through real-time data and machine-learning optimization, guiding users to content, and to just the right place in the social conversation. Socialflow was acquired by Piano in 2022, and is now a Piano solution.N/A
    Pricing
    Echobox SocialPiano Amplifier
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Echobox SocialPiano Amplifier
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details
    More Pricing Information
    Community Pulse
    Echobox SocialPiano Amplifier
    Considered Both Products
    Echobox
    Chose Echobox Social
    Echobox has a much more intuitive user experience, and also offers a range of optimization features, as well as A/B testing. Especially Facebook's own tool for posting is very inefficient to use as a team.
    Incentivized
    Piano Software
    No answer on this topic
    Key User Insights
    Would buy again
    97%
    Would buy again
    74 Answers
    No answers on this topic
    Delivers good value for the price
    97%
    Delivers good value for the price
    62 Answers
    No answers on this topic
    Happy with the feature set
    97%
    Happy with the feature set
    74 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    95%
    Lived up to sales and marketing promises
    54 Answers
    No answers on this topic
    Implementation went as expected
    98%
    Implementation went as expected
    63 Answers
    No answers on this topic
    Features
    Echobox SocialPiano Amplifier
    Listening/monitoring
    Comparison of Listening/monitoring features of Echobox Social and Piano Amplifier
    Feature
    Echobox Social
    -
    Ratings
    Piano Amplifier
    5.0
    2 Ratings
    42% below category average
    Boolean keyword searches00 Ratings5.12 Ratings
    Filtering out noise/spam00 Ratings4.62 Ratings
    Sentiment analysis00 Ratings5.12 Ratings
    Broad channel coverage00 Ratings5.12 Ratings
    Publishing
    Comparison of Publishing features of Echobox Social and Piano Amplifier
    Feature
    Echobox Social
    -
    Ratings
    Piano Amplifier
    5.1
    3 Ratings
    46% below category average
    Content planning and scheduling00 Ratings5.13 Ratings
    Audience targeting00 Ratings5.13 Ratings
    Content optimization00 Ratings5.13 Ratings
    Workflow management00 Ratings5.13 Ratings
    Engagement
    Comparison of Engagement features of Echobox Social and Piano Amplifier
    Feature
    Echobox Social
    -
    Ratings
    Piano Amplifier
    5.0
    3 Ratings
    48% below category average
    Automated routing and prioritization00 Ratings5.12 Ratings
    Customer interaction histories00 Ratings4.62 Ratings
    Bulk actions00 Ratings5.13 Ratings
    Marketing
    Comparison of Marketing features of Echobox Social and Piano Amplifier
    Feature
    Echobox Social
    -
    Ratings
    Piano Amplifier
    5.1
    3 Ratings
    41% below category average
    Lead generation00 Ratings5.13 Ratings
    Content marketing00 Ratings5.13 Ratings
    Paid media management00 Ratings5.13 Ratings
    Campaigns and promotions00 Ratings5.13 Ratings
    Channel coverage/integration
    Comparison of Channel coverage/integration features of Echobox Social and Piano Amplifier
    Feature
    Echobox Social
    -
    Ratings
    Piano Amplifier
    5.7
    3 Ratings
    38% below category average
    Twitter00 Ratings5.13 Ratings
    Facebook00 Ratings5.13 Ratings
    LinkedIn00 Ratings5.13 Ratings
    Google+00 Ratings9.01 Ratings
    Instagram00 Ratings5.13 Ratings
    Pinterest00 Ratings5.12 Ratings
    YouTube00 Ratings5.12 Ratings
    Reporting/analytics
    Comparison of Reporting/analytics features of Echobox Social and Piano Amplifier
    Feature
    Echobox Social
    -
    Ratings
    Piano Amplifier
    5.1
    3 Ratings
    41% below category average
    Campaign success analytics00 Ratings5.13 Ratings
    Real-time tracking00 Ratings5.13 Ratings
    Competitor analysis00 Ratings5.12 Ratings
    Account management
    Comparison of Account management features of Echobox Social and Piano Amplifier
    Feature
    Echobox Social
    -
    Ratings
    Piano Amplifier
    7.1
    3 Ratings
    11% below category average
    Role-based user permissions & privileges00 Ratings7.13 Ratings
    Mobile access00 Ratings7.13 Ratings
    Best Alternatives
    Echobox SocialPiano Amplifier
    Small Businesses
    No answers on this topic
    Sendible
    Score7.2 out of 10
    Medium-sized Companies
    No answers on this topic
    Emplifi
    Score8.9 out of 10
    Enterprises
    No answers on this topic
    Salesforce Marketing Cloud Social Studio (discontinued)
    Score8.2 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Echobox SocialPiano Amplifier
    Likelihood to Recommend
    9.4
    (76 ratings)
    5.6
    (5 ratings)
    Likelihood to Renew
    9.4
    (4 ratings)
    9.0
    (2 ratings)
    Usability
    8.8
    (14 ratings)
    5.1
    (2 ratings)
    Support Rating
    9.8
    (20 ratings)
    5.6
    (2 ratings)
    Implementation Rating
    9.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    Echobox SocialPiano Amplifier
    Likelihood to Recommend
    Echobox
    Echobox Social is well suited to publishers and media organisations who are publishing daily online content that needs sharing across social platforms. It works best if your social media objective is driving traffic to your articles/website. It would be suitable for both small and large organisations, as it allows multiple users with different access.
    Incentivized
    Read full review
    Piano Software
    SocialFlow is well suited for Platform & keyword research : 1. In-depth research to identify requisite platforms & channels and the pertaining keywords, followed by query building to create search profiles & topic tags Social mediaplatforms Professional review forums Industry-focused discussion sites E-commerce websites Content streaming platforms data extraction​ 2. Setting up processes and tools for data extraction such as –-Social intelligence tools-Web scraping-Custom crawlers-Manual minimum (if applicable)
    Read full review
    Pros
    Echobox
    • Echobox automation is invaluable; the fact that it can intelligently automatically schedule articles within seconds of these being published on our website saves us a huge amount of time
    • I find the AI message option particularly useful when rescheduling content. Although it does not always pick out the best quote, most of the time it does a good job and again saves a lot of time
    • Having the option to schedule content immediately as well as in a specific time-slot or day is also very useful
    Incentivized
    Read full review
    Piano Software
    • Posts without human input.
    • Monitors algorithms.
    • Easy to use interface.
    Incentivized
    Read full review
    Cons
    Echobox
    • Since I'm Brazilian, and our whole team is based in Brazil, would be great if the whole platform was translated for Portuguese. There are no many English speakers in Brazil, to be honest. That would make it easier
    • Tik Tok. Would be nice if somehow Echobox could provide their AI for Tik Tok Users
    Read full review
    Piano Software
    • I'd like to open up windows for more than one account/platform at time.
    Incentivized
    Read full review
    Likelihood to Renew
    Echobox
    Because I am totally satisfied with Echobox service. I find it balanced between the service itself and its cost. Compared to its competitors, it is, without a doubt, the best product for small publishers. It only lacks in a greater and more efficient management of statistics which, at the moment, is absent. I will definitely renew Echobox!
    Read full review
    Piano Software
    • Clarity of communication
    • Quality of product
    • Its sheer utility
    • How we now rely on it greatly
    • Reasonable price point
    Incentivized
    Read full review
    Usability
    Echobox
    Setting up can be complicated but their team was on standby to help us with that. The interface was a bit stiff at first but once you are all set up, you won't need to do much since most of it is automated and the more complicated things can be cleared up with customer support.
    Read full review
    Piano Software
    I give this rating as an outcome to understand competitor social strategy to improve strategic positioning. Drive improvement by benchmarking and serving to compete on content Identify trends, topics/themes, potential threats, etc. Improve campaigns by measuring and comparing audience reach, Interaction, etc. Measure engagement rate to analyze audience association.​ What themes/topics are generating higher engagement Insights to assist marketing teams in planning future campaigns
    Read full review
    Support Rating
    Echobox
    When there have been problems, they’ve usually been resolved very quickly. Some issues have occurred such as not being able to download images or posts not going out when the service has crashed, but they’re also very open to feedback. The option to download pictures loaded into the feed stories was my suggestion; saving us time creating new images and getting the posts out quickly
    Incentivized
    Read full review
    Piano Software
    They don’t seem to understand the issues when we explain them.
    Incentivized
    Read full review
    Implementation Rating
    Echobox
    You just have to keep in mind that it can take a day or two to have the set up of an account all done.
    Read full review
    Piano Software
    No answers on this topic
    Alternatives Considered
    Echobox
    Echobox AI function (the ability to decide when is the best time to share a post) is a [game-changer] and also the UI is cleaner and easier to use. I found Hootsuite confusing and complicated. It has too many windows and also doesn't pull the articles automatically. There is no comparison really, Echobox is miles ahead.
    Read full review
    Piano Software
    We've also evaluated HootSuite and Sprout Social, and we used both in the past. SocialFlow is superior in its content system for creating, editing, and publishing posts. It's ideal for a team of our size. The cost is fair. It was overall the best option in all of the categories we were looking for.
    Incentivized
    Read full review
    Return on Investment
    Echobox
    • Higher click-through rates on articles shared to social.
    • An increased volume of social posts across all pages through automation, leading to more eyes on more articles.
    • Automation has led to more time for other tasks.
    • Digital subscriptions have increased steadily since implementing Echobox.
    Read full review
    Piano Software
    • Increased engagement
    • ROI
    • Efficiency
    • Transparency/data/insight
    Incentivized
    Read full review
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