e-automate vs. Microsoft Dynamics 365 Finance

E-Automate does MOST accounting functions exceptionally well. Payables, Receivables, Billing, Bank Account Reconciliations, Inventory, Sales Tax Reporting, Customer Statements, Moving back and forth between software modules. The negatives are functionality I have had in other software products that e-Automate lacks. Things such as expanding drop-down menus (when 90% of the time, the item I am looking for is out of the range). Another negative is the way the software handles deposits. Every Cashbook Deposit is considered to be a receivables deposit. Our company has frequent deposits that are not. The only workaround we have found is to enter them as "negative" withdrawals.

Incentivized

I think D365 has the ability to be useful for 90% of businesses out there. Its just a matter of if those costs make sense but as far as what is on the market today in my opinion MS is number 1.

Incentivized

• E-automates interface is intuitive and easy to navigate, making our employees more efficient in performing their job tasks.
• The reporting is available in summary or detail versions, and includes the option to filter even the most complex of queries to get right to the key information needed.
• E-views fill the gap where an existing report may not present the data in the desired format or where a user needs to export the data for use in other analysis tools.
• User management is easy with a very rich permissions structure to allow administrators to finely tune the access each user needs.

Incentivized

• Full range of customization options
• Documentation
• Cross platform analytics with use of

Incentivized

• Make sales invoices not require serial numbers, or be more flexible with it.
• Make contract invoices have some sort of flexibility in terms of editing. Our end users complain that QuickBooks made it very easy to edit invoices, and in e-automate, for them, it is practically impossible. (I do personally understand why it has to be as it is myself, I'm just forwarding their observation.)
• Make the API actually useful. I spent days looking at the functions and the functions available are not really useful.

Incentivized

• More clarity on features going away
• New feature showcases
• Demonstrations for how things were intended to be used

Incentivized

I couldn't imagine going back to how we used to run our business. We are spoiled now.

Incentivized

It works well enough.

Incentivized

It's extremely versatile, mirrored with so much documentation.

Incentivized

Sometimes when you need answers quickly, a voice on the phone is far better than having to wait for email support or a callback. I have found this to have delays and feel ECI e-automate should invest more in its support infrastructure.

Incentivized

They are good, but there is always room to be better.

Incentivized

I have used many different ERP programs over the years. It's hard to compare e-automate to other programs because a lot is dependent on the client (size, needs, etc.). I would probably put e-automate in the lower tier when stacked up against some of the other solutions. I think at one point, they were much higher, but we haven't seen much technological advancement from e-automate over the years, where the other companies have really moved along.

Incentivized

I have used everything from industry standard TMS systems to SAP to various BIs like Tableau and Power BI. The point is my background is varied, but what's nice is being it's MS anything you already use that is also Microsoft will make Microsoft Dynamics 365 Finance feel way more natural and native, being you have used MS products for years likely.

Incentivized

• The e-automate will stop working if we stop paying each year. We chose not to go to the cloud and buy the software. QuickBooks and other software are a one-time fee.
• E-automate has very few outside vendors for add-on modules.
• The vendors that do have modules are costly.

Incentivized