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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    e-automate

    Score8.4 out of 10
    N/AECI Software Solutions offers e-automate, an ERP for office technology companies to automate business workflows and increase contract profitability.N/A

    SAP Ariba

    Score7.9 out of 10
    N/AWith advanced tools to automate manual processes and support close collaboration with suppliers, SAP Ariba helps streamline source-to-pay processes across organizations.N/A
    Pricing
    e-automateSAP Ariba
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    e-automateSAP Ariba
    Free Trial
    NoNo
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeOptional
    Additional Details——
    More Pricing Information
    Community Pulse
    e-automateSAP Ariba
    Considered Both Products
    ECI Software Solutions
    No answer on this topic
    SAP
    No answer on this topic
    Key User Insights
    Would buy again
    91%
    Would buy again
    48 Answers
    88%
    Would buy again
    215 Answers
    Delivers good value for the price
    93%
    Delivers good value for the price
    40 Answers
    92%
    Delivers good value for the price
    172 Answers
    Happy with the feature set
    89%
    Happy with the feature set
    47 Answers
    91%
    Happy with the feature set
    220 Answers
    Lived up to sales and marketing promises
    81%
    Lived up to sales and marketing promises
    22 Answers
    76%
    Lived up to sales and marketing promises
    99 Answers
    Implementation went as expected
    85%
    Implementation went as expected
    29 Answers
    73%
    Implementation went as expected
    135 Answers
    Best Alternatives
    e-automateSAP Ariba
    Small Businesses
    Kickserv
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    Medium-sized Companies
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    Score9.5 out of 10
    Enterprises
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    GEP Quantum Intelligence
    Score9.1 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    e-automateSAP Ariba
    Likelihood to Recommend
    8.4
    (54 ratings)
    7.8
    (246 ratings)
    Likelihood to Renew
    8.7
    (8 ratings)
    8.1
    (9 ratings)
    Usability
    7.7
    (4 ratings)
    7.7
    (198 ratings)
    Availability
    7.0
    (1 ratings)
    -
    (0 ratings)
    Performance
    7.0
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    6.3
    (6 ratings)
    5.5
    (21 ratings)
    Implementation Rating
    -
    (0 ratings)
    7.3
    (1 ratings)
    Configurability
    2.3
    (2 ratings)
    -
    (0 ratings)
    Product Scalability
    10.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    e-automateSAP Ariba
    Likelihood to Recommend
    ECI Software Solutions
    If you need a system to place and track sales quotes, sales orders, purchase orders, and service calls then E-Automate is perfect. However, if you want to be able to easily bulk upload customers and contracts or if you want to be able to quickly and easily track contract profitability, customer costs, etc, then you'll likely want/need a secondary or different system to do so.
    Incentivized
    Read full review
    SAP
    If asked about SAP Ariba, I think I am likely to tell a colleague that A specific scenario would be to use SAP Ariba with an Agent to migrate the legacy contracts when a company has rolled out from scratch.
    Incentivized
    Read full review
    Pros
    ECI Software Solutions
    • Sending Invoices out to customers via email or printing.
    • Keep track of ordering and inventory.
    • Sales Tax reporting.
    • Monitoring customer payment activity/setting up and removing credit holds.
    • Calculating payments to process each cycle.
    • Excellent aging reports.
    • I like the fact that when I am looking at one item, such as an invoice, I have the capability to switch to the customer menu rather than having to exit out of invoices and then enter into customers.
    • I love the flexibility of the search menus - being able to sort on several factors at once.
    Incentivized
    Read full review
    SAP
    • Complete Procurement of Inventory step easy through GUI-Ariba integration once Purchase order is created and it is sent to the SAP Ariba Supplier Network. Vendor confirms the order and sends notification of Inbound Delivery to the warehouse through ASN and the Inbound process, Goods Receipt Process, Unloading, Put away process easy.
    • SAP Ariba integrates the different SAP Sourcing platforms, services and their tools in order to optimize operations, saves cost and meeting customer requirements through its easy to use tools. Such as integration with SAP S/4 HANA, SAP EWM using Idocs for End to End sourcing and Procurement coverage.
    • As a part of the SAP Direct Sourcing suite, it helps allow customer manage their direct materials in the single dashboard and helping customer to have view of the comprehensive info about BoM and the structure. Based on requirements, buyers can run materials and/or entire Bill of Materials. When these are sent from ERP to SAP Ariba, managers can manage them in the direct spend dashboard. Can search for desired items in the dashboard and view details of BoM or deeper view of information of the material. Buyers can run sourcing, run details for materials, create material quotes, and create pricing using book quotes.
    Incentivized
    Read full review
    Cons
    ECI Software Solutions
    • Make sales invoices not require serial numbers, or be more flexible with it.
    • Make contract invoices have some sort of flexibility in terms of editing. Our end users complain that QuickBooks made it very easy to edit invoices, and in e-automate, for them, it is practically impossible. (I do personally understand why it has to be as it is myself, I'm just forwarding their observation.)
    • Make the API actually useful. I spent days looking at the functions and the functions available are not really useful.
    Incentivized
    Read full review
    SAP
    • While SAP Ariba offers workflow capabilities, users have suggested more advanced customization options for workflows
    • SAP Ariba has a mobile app, users have suggested improvements in terms of functionality and responsiveness. Enhancements to the mobile app could provide a more seamless and efficient experience for users on the go
    • SAP Ariba integrates well with various enterprise systems, users have reported that the initial setup and integration processes can be complex. Improvements in integration tools and documentation could facilitate a smoother onboarding experience
    • AP Ariba provides robust reporting and analytics capabilities, some users desire greater flexibility in creating and customizing reports. Improvements in the ability to generate ad-hoc reports and customize dashboards could enhance analytics capabilities
    Incentivized
    Read full review
    Likelihood to Renew
    ECI Software Solutions
    Its really the only option for the industry that does enough of what we need for it to function . I'm not sure if there were better options out there if we would have to renew our subscription. With the addition of AI, hopefully something will be able to become more useful.
    Incentivized
    Read full review
    SAP
    User Satisfaction: The end user are at times not very happy with the solution. Return on Investment (ROI): SAP Ariba delivered measurable benefits in terms of cost savings, efficiency. Integration Capabilities: The system is easy to integrate with backend SAP ERP system. Support from Ariba team is a bit sluggish in terms of Service Requests
    Incentivized
    Read full review
    Usability
    ECI Software Solutions
    The user interface may be slightly outdated, but it is very intuitive and easy to navigate. Once you have learned one module within the system it is very easy to apply that knowledge to any other module. It makes using the system much easier, and it makes training another person on the system quick and efficient.
    Incentivized
    Read full review
    SAP
    Feel that over the years, there has been good improvement, and it seems like going in the right direction. All procurement activities — sourcing, contracting, invoicing — are managed in one place, reducing the need to switch between multiple systems. Users can easily track purchase orders, supplier responses, and invoice status, which adds clarity and accountability. The supplier-facing side is well-structured, allowing vendors to upload documents, view transactions, and communicate within the same interface.
    Incentivized
    Read full review
    Reliability and Availability
    ECI Software Solutions
    Mostly available, sometimes down for issues but usually there when we need it
    Incentivized
    Read full review
    SAP
    No answers on this topic
    Performance
    ECI Software Solutions
    Reports are the struggle the most with the information being extracted in a way that you need to copy and paste it into a new document so some of the information is not covered
    Incentivized
    Read full review
    SAP
    No answers on this topic
    Support Rating
    ECI Software Solutions
    Sometimes when you need answers quickly, a voice on the phone is far better than having to wait for email support or a callback. I have found this to have delays and feel ECI e-automate should invest more in its support infrastructure.
    Incentivized
    Read full review
    SAP
    Customer support has always been top notch. From small configuration changes to overall process changes, support has the teammates in place with excellent knowledge and is able to provide solutions based on business challenges quickly. Their customer support through their Account teams continues to be hands on and very responsive to needs in a timely fashion.
    Read full review
    Implementation Rating
    ECI Software Solutions
    I did not participate in implementation
    Incentivized
    Read full review
    SAP
    No answers on this topic
    Alternatives Considered
    ECI Software Solutions
    E-automate is much better at understanding the needs of the office equipment industry and provide the necessary tools. SAP Business One has limited features specific to the office equipment industry and includes things that are not useful. E-automate is also priced much better and provides the best value for your investment.
    Incentivized
    Read full review
    SAP
    It improves over all vendor management system of an organization by providing less costly ways of procurement and making business simple. AribaSAP Ariba digitally transforms your supply chain, procurement and contract management process. acts as supply chain, procurement service to do business globally In today’s world, there is a need to control your supply chain and to collaborate with your suppliers in an efficient way. To enable healthy supply chain, you need to have suppliers with visibility to every part of procurement process so that they can maintain an efficient supply chain and help organizations to grow their and own business..
    Incentivized
    Read full review
    Contract Terms and Pricing Model
    ECI Software Solutions
    I was not involved in the sales process
    Incentivized
    Read full review
    SAP
    No answers on this topic
    Scalability
    ECI Software Solutions
    Every department we have does use e-automate to some degree with most being successful.
    Incentivized
    Read full review
    SAP
    No answers on this topic
    Professional Services
    ECI Software Solutions
    I was not involved in the sales process
    Incentivized
    Read full review
    SAP
    No answers on this topic
    Return on Investment
    ECI Software Solutions
    • The e-automate will stop working if we stop paying each year. We chose not to go to the cloud and buy the software. QuickBooks and other software are a one-time fee.
    • E-automate has very few outside vendors for add-on modules.
    • The vendors that do have modules are costly.
    Incentivized
    Read full review
    SAP
    • We saved nearly 10% of planned costs due to the large database of vendors we created within the company as a whole.
    • Saving in time due to shortening of procurement cycles. Procurement activities were never on the critical path and were accomplished with less Supply Chain resources than originally planned.
    • In the process we created a huge database of Vendors and Pricing which well be beneficial in our future projects.
    • It is an excellent tool and just what are business required and could afford.
    Read full review
    ScreenShots

    e-automate Screenshots

    Screenshot of an item search, in e-automate

    SAP Ariba Screenshots

    Screenshot of the advanced tools that automate manual processes and support close collaboration with suppliers. The SAP Ariba Buying and Invoicing solution help streamline procure-to-pay processes across organizations.Screenshot of SAP Ariba's digitalization, which covers processes from contract requests, authoring, and workflows to negotiation, approval, and execution for lower costs and improved relationships.Screenshot of an instance of SAP Ariba's support for industry-specific processes and systems. This helps process manufacturers, retailers, and discrete manufacturers that rely on external manufacturers to capture more savings by improving source-to-contract processes and supplier collaboration.Screenshot of the digitalizing and automating of invoice management over a global business network, in SAP Ariba. This delivers visibility and efficiency to capture more early-payment discounts and optimize working capital.