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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Ridder iQ

    Score8.1 out of 10
    N/ARidder iQ is a manufacturing ERP, from ECI Software Solutions. Ridder iQ includes customer relationship management functionality that is fully integrated, and includes an integration with Outlook for email.N/A

    Infor CloudSuite ERP

    Score7.3 out of 10
    N/AInfor CloudSuite ERP is the company's cloud-based ERP suite for medium to large global manufacturers, distributors, and after-sales service providers—delivering flexibility to manage mixed-mode and complex value chains.N/A
    Pricing
    Ridder iQInfor CloudSuite ERP
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Ridder iQInfor CloudSuite ERP
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details
    More Pricing Information
    Community Pulse
    Ridder iQInfor CloudSuite ERP
    Considered Both Products
    ECI Software Solutions
    No answer on this topic
    Infor
    No answer on this topic
    Key User Insights
    Would buy again
    83%
    Would buy again
    20 Answers
    86%
    Would buy again
    18 Answers
    Delivers good value for the price
    100%
    Delivers good value for the price
    19 Answers
    94%
    Delivers good value for the price
    17 Answers
    Happy with the feature set
    79%
    Happy with the feature set
    19 Answers
    90%
    Happy with the feature set
    19 Answers
    Lived up to sales and marketing promises
    82%
    Lived up to sales and marketing promises
    9 Answers
    90%
    Lived up to sales and marketing promises
    9 Answers
    Implementation went as expected
    69%
    Implementation went as expected
    9 Answers
    81%
    Implementation went as expected
    13 Answers
    Features
    Ridder iQInfor CloudSuite ERP
    Customization
    Comparison of Customization features of Ridder iQ and Infor CloudSuite ERP
    Feature
    Ridder iQ
    6.0
    18 Ratings
    23% below category average
    Infor CloudSuite ERP
    6.0
    25 Ratings
    23% below category average
    API for custom integration6.217 Ratings6.423 Ratings
    Plug-ins5.915 Ratings5.723 Ratings
    Security
    Comparison of Security features of Ridder iQ and Infor CloudSuite ERP
    Feature
    Ridder iQ
    7.9
    20 Ratings
    7% below category average
    Infor CloudSuite ERP
    8.2
    27 Ratings
    3% below category average
    Single sign-on capability7.717 Ratings8.824 Ratings
    Role-based user permissions8.019 Ratings7.626 Ratings
    Reporting & Analytics
    Comparison of Reporting & Analytics features of Ridder iQ and Infor CloudSuite ERP
    Feature
    Ridder iQ
    7.3
    19 Ratings
    3% below category average
    Infor CloudSuite ERP
    7.3
    32 Ratings
    3% below category average
    Dashboards7.017 Ratings7.925 Ratings
    Standard reports6.318 Ratings7.430 Ratings
    Custom reports8.418 Ratings6.530 Ratings
    General Ledger and Configurable Accounting
    Comparison of General Ledger and Configurable Accounting features of Ridder iQ and Infor CloudSuite ERP
    Feature
    Ridder iQ
    6.5
    18 Ratings
    17% below category average
    Infor CloudSuite ERP
    6.2
    30 Ratings
    22% below category average
    Accounts payable6.818 Ratings7.627 Ratings
    Accounts receivable6.918 Ratings8.527 Ratings
    Global Financial Support5.912 Ratings4.917 Ratings
    Primary and Secondary Ledgers6.311 Ratings6.715 Ratings
    Journals and Reconciliations6.714 Ratings4.818 Ratings
    Configurable Accounting6.414 Ratings6.419 Ratings
    Standardized Processes6.314 Ratings7.122 Ratings
    Inventory Management
    Comparison of Inventory Management features of Ridder iQ and Infor CloudSuite ERP
    Feature
    Ridder iQ
    6.3
    16 Ratings
    24% below category average
    Infor CloudSuite ERP
    8.2
    25 Ratings
    3% above category average
    Inventory tracking6.416 Ratings7.924 Ratings
    Automatic reordering7.114 Ratings7.417 Ratings
    Location management5.513 Ratings8.123 Ratings
    Order Management
    Comparison of Order Management features of Ridder iQ and Infor CloudSuite ERP
    Feature
    Ridder iQ
    7.6
    20 Ratings
    4% below category average
    Infor CloudSuite ERP
    8.3
    26 Ratings
    4% above category average
    Pricing7.820 Ratings7.424 Ratings
    Order entry7.719 Ratings8.025 Ratings
    Cost of goods sold7.320 Ratings8.124 Ratings
    Order Orchestration7.518 Ratings8.414 Ratings
    Credit card processing00 Ratings8.411 Ratings
    Subledger and Financial Process
    Comparison of Subledger and Financial Process features of Ridder iQ and Infor CloudSuite ERP
    Feature
    Ridder iQ
    5.7
    16 Ratings
    28% below category average
    Infor CloudSuite ERP
    8.0
    21 Ratings
    6% above category average
    Billing Management7.416 Ratings6.417 Ratings
    Cash and Asset Management6.114 Ratings8.519 Ratings
    Travel & Expense Management4.88 Ratings8.08 Ratings
    Budgetary Control & Encumbrance Accounting4.712 Ratings4.914 Ratings
    Period Close5.614 Ratings8.518 Ratings
    Project Execution Management
    Comparison of Project Execution Management features of Ridder iQ and Infor CloudSuite ERP
    Feature
    Ridder iQ
    5.4
    13 Ratings
    27% below category average
    Infor CloudSuite ERP
    8.4
    10 Ratings
    17% above category average
    Project Planning and Scheduling5.013 Ratings8.09 Ratings
    Task Insight for Project Managers6.012 Ratings9.010 Ratings
    Definable Resource Pools5.312 Ratings8.08 Ratings
    Project Mobile Functionality00 Ratings9.08 Ratings
    Procurement
    Comparison of Procurement features of Ridder iQ and Infor CloudSuite ERP
    Feature
    Ridder iQ
    5.2
    16 Ratings
    31% below category average
    Infor CloudSuite ERP
    8.1
    16 Ratings
    13% above category average
    Bids Analyzed and Compared4.910 Ratings6.19 Ratings
    Contract Authoring5.18 Ratings6.18 Ratings
    Contract Repository4.17 Ratings6.18 Ratings
    Requisitions-to-Purchase Orders Integrated6.010 Ratings8.014 Ratings
    Supplier Management5.916 Ratings7.614 Ratings
    Risk Management
    Comparison of Risk Management features of Ridder iQ and Infor CloudSuite ERP
    Feature
    Ridder iQ
    4.8
    7 Ratings
    34% below category average
    Infor CloudSuite ERP
    6.5
    9 Ratings
    4% below category average
    Risk Repository4.55 Ratings7.67 Ratings
    Control Management5.35 Ratings5.19 Ratings
    Control Efficiency Assessments4.84 Ratings5.08 Ratings
    Issue Detection4.87 Ratings3.28 Ratings
    Remediation and Certification00 Ratings5.18 Ratings
    Logistics
    Comparison of Logistics features of Ridder iQ and Infor CloudSuite ERP
    Feature
    Ridder iQ
    6.3
    13 Ratings
    11% below category average
    Infor CloudSuite ERP
    7.1
    15 Ratings
    1% above category average
    Transportation Execution Management6.412 Ratings5.110 Ratings
    Trade and Customs Management6.212 Ratings5.19 Ratings
    Transportation Planning and Optimization00 Ratings5.111 Ratings
    Fulfillment Management00 Ratings5.111 Ratings
    Warehouse Workforce Management00 Ratings6.710 Ratings
    Manufacturing
    Comparison of Manufacturing features of Ridder iQ and Infor CloudSuite ERP
    Feature
    Ridder iQ
    7.5
    19 Ratings
    0% above category average
    Infor CloudSuite ERP
    7.1
    18 Ratings
    5% below category average
    Production Process Design7.916 Ratings5.816 Ratings
    Production Management7.317 Ratings5.817 Ratings
    Configuration Management7.717 Ratings6.317 Ratings
    Work Execution7.417 Ratings5.813 Ratings
    Manufacturing Costs7.217 Ratings6.017 Ratings
    Supply Chain
    Comparison of Supply Chain features of Ridder iQ and Infor CloudSuite ERP
    Feature
    Ridder iQ
    6.2
    16 Ratings
    17% below category average
    Infor CloudSuite ERP
    8.2
    18 Ratings
    11% above category average
    Forecasting6.213 Ratings7.312 Ratings
    Inventory Planning6.516 Ratings8.418 Ratings
    Performance Monitoring5.915 Ratings8.414 Ratings
    Product Lifecycle Management
    Comparison of Product Lifecycle Management features of Ridder iQ and Infor CloudSuite ERP
    Feature
    Ridder iQ
    6.2
    11 Ratings
    17% below category average
    Infor CloudSuite ERP
    7.8
    12 Ratings
    5% above category average
    Proposal Management5.810 Ratings6.810 Ratings
    Product Master Data Management6.511 Ratings6.812 Ratings
    Payroll Management
    Comparison of Payroll Management features of Ridder iQ and Infor CloudSuite ERP
    Feature
    Ridder iQ
    -
    Ratings
    Infor CloudSuite ERP
    6.3
    6 Ratings
    18% below category average
    Pay calculation00 Ratings4.06 Ratings
    Benefit plan administration00 Ratings3.66 Ratings
    Direct deposit files00 Ratings6.96 Ratings
    Project Financial Management
    Comparison of Project Financial Management features of Ridder iQ and Infor CloudSuite ERP
    Feature
    Ridder iQ
    -
    Ratings
    Infor CloudSuite ERP
    8.4
    6 Ratings
    10% above category average
    Budgeting and Forecasting00 Ratings7.35 Ratings
    Project Costing00 Ratings8.45 Ratings
    Cost Capture00 Ratings9.25 Ratings
    Capital Project Management00 Ratings8.02 Ratings
    Customer Contract Compliance00 Ratings9.01 Ratings
    Project Revenue Recognition00 Ratings9.02 Ratings
    Grants Management
    Comparison of Grants Management features of Ridder iQ and Infor CloudSuite ERP
    Feature
    Ridder iQ
    -
    Ratings
    Infor CloudSuite ERP
    7.9
    7 Ratings
    5% above category average
    Award Lifecycle Management00 Ratings7.34 Ratings
    Best Alternatives
    Ridder iQInfor CloudSuite ERP
    Small Businesses
    Zoho One
    Score9.2 out of 10
    Zoho One
    Score9.2 out of 10
    Medium-sized Companies
    Zoho One
    Score9.2 out of 10
    Zoho One
    Score9.2 out of 10
    Enterprises
    Microsoft Dynamics AX (discontinued)
    Score4.8 out of 10
    Microsoft Dynamics AX (discontinued)
    Score4.8 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Ridder iQInfor CloudSuite ERP
    Likelihood to Recommend
    8.1
    (24 ratings)
    7.1
    (38 ratings)
    Likelihood to Renew
    6.4
    (1 ratings)
    6.0
    (8 ratings)
    Usability
    7.0
    (8 ratings)
    7.3
    (23 ratings)
    Support Rating
    6.0
    (1 ratings)
    5.0
    (7 ratings)
    Implementation Rating
    5.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    Ridder iQInfor CloudSuite ERP
    Likelihood to Recommend
    ECI Software Solutions
    The best in the complete production process. It provides the correct info in a very usable way. It is pretty good in sales, but the lack of discounts for sales goods and sales production is not ideal. On the other hand, ECI provides an excellent service for looking for custom solutions where we need them. Dutch Translation: De beste in het complete productieproces. Het biedt de juiste informatie op een zeer bruikbare manier. Het is redelijk goed in de verkoop, maar het gebrek aan kortingen op verkoopartikelen en verkoopproductie is niet ideaal. Aan de andere kant biedt ECI een uitstekende service bij het zoeken naar maatwerkoplossingen waar we die nodig hebben. This review was originally written in English and has been translated into Dutch using a third-party translation tool. While we strive for accuracy, some nuances or meanings may not be perfectly captured.
    Incentivized
    Read full review
    Infor
    We have had great success with inventory management and production planning/execution. Also, data and system integrity have been key to our overall solution satisfaction. We struggle when it comes to reporting and analytics. The base product leaves room for improvement as much of the core reporting is not easily configurable and lacks the ability to scale forcing us to build a reporting model outside the solution
    Incentivized
    Read full review
    Pros
    ECI Software Solutions
    • Customization of layouts
    • Reporting module, create Custom Reports for all use cases and if needed relation specific
    • Item factor conversion for purchase/sales/WIP using Weight and Length in all directions
    • Aanpassing van lay-outs
    • Rapportagemodule, maak aangepaste rapporten voor alle use cases en indien nodig relatiespecifieke rapporten
    • Conversie van artikelfactoren voor aankoop/verkoop/WIP met gebruik van gewicht en lengte in alle richtingen
    Read full review
    Infor
    • Very stable product. Some of its weaknesses are also its strengths. The lack of web services seems to actually increase stability.
    • No software vendor in this space is perfect. Lawson does perform as advertised.
    • Again, a weakness of this (limited functionality) is a hidden strength as well. In software there is a complexity/feature tradeoff. Where Lawson lacks in features, it does give you a more simple setup for your organization.
    Incentivized
    Read full review
    Cons
    ECI Software Solutions
    • Ridder iQ misses graphical workflow and blocks designer
    • Adaptions to rights in iQ can be difficult and time consuming
    • Ridder iQ is unfortunately still not webbased
    • Ridder iQ is fortunately developping api endpoints but this is still not completed.
    • The no/low code functionality can be extended
    • Ridder iQ mist grafische workflow en blokkeert ontwerper
    • Aanpassingen aan rechten in iQ kunnen moeilijk en tijdrovend zijn
    • Ridder iQ is helaas nog steeds niet webgebaseerd
    • Ridder iQ is gelukkig bezig met de ontwikkeling van API-eindpunten, maar deze zijn nog niet afgerond.
    • De no/low-code functionaliteit kan worden uitgebreid
    Incentivized
    Read full review
    Infor
    • Trying to locate forms that you haven't used before is not very user friendly
    • overall view and navigation is very old style and could use an update
    • Reports are built in and not very customizable, could also use an easy report reference guide.
    Incentivized
    Read full review
    Likelihood to Renew
    ECI Software Solutions
    Its nice software but it is very, very slow in webification and integration possibilities by using api's. Untill now the programm has client-server technology unfortunately. And there are far too less no code adjustments possible.
    Read full review
    Infor
    The main problem with it is the support provided and the support available on the market. Both are limited. Plus, it is a nightmare from a connectivity point of view, which is obvious, since the off-the-shelf tools usually include built-in connectors to Oracle and SAP, specifically S-4Hana. Retrieving data is also not easy, and specifically, to get behind the logic of special reports without direct StreamServe knowledge, which is the rarest of all, is almost impossible
    Incentivized
    Read full review
    Usability
    ECI Software Solutions
    The working environment can be perfectly designed for every user and department, which makes the user-friendliness very good. Adding columns, formatting tables can all be customized to the user. Dutch Translation: De werkomgeving is perfect in te richten voor elke gebruiker en afdeling, wat de gebruiksvriendelijkheid zeer hoog maakt. Het toevoegen van kolommen en het opmaken van tabellen is allemaal aanpasbaar aan de gebruiker.
    Read full review
    Infor
    Industry fit: Infor M3 is designed for specific industries, such as manufacturing, distribution, and food and beverage. If your organization operates in one of these industries, Infor M3 may be a good fit.Functionality: Consider the specific features and functionality that your organization requires from an ERP system, such as financial management, supply chain management, manufacturing, and sales and marketing. Review Infor M3's capabilities in these areas to determine if it meets your needs.
    Read full review
    Support Rating
    ECI Software Solutions
    Expert level of the support engineers is adequate. However in our opinion it does take a fair amount of time to respond
    Incentivized
    Read full review
    Infor
    The overall support of Inform M3 is simply the best! There isn't a single flaw that I can detect or think of about this software! I can't possibly express the greatness of the availability and all of the possibilities achieved. The ease of use and a lot of functionalities such as flexibility [allows in] configuration to add new functionalities fast.
    Incentivized
    Read full review
    Implementation Rating
    ECI Software Solutions
    I didn't work here yet at the time of the implementation
    Incentivized
    Read full review
    Infor
    No answers on this topic
    Alternatives Considered
    ECI Software Solutions
    Ridder iQ is specialized for our business and has people who bring a lot of knowledge to the table, so Ridder iQ is far more suited than a ERP solution which is not specilized in the make-industry. Furthermore, the customizability of Ridder stands out compared to solutions like ISAH. Therefore, the choice was an easy one, because knowledge and customizability are important criteria. Dutch Translation: Ridder iQ is gespecialiseerd in onze branche en heeft mensen met veel kennis in huis. Ridder iQ is daarom veel geschikter dan een ERP-oplossing, die niet gespecialiseerd is in de maakindustrie. Bovendien onderscheidt Ridder iQ zich qua aanpasbaarheid ten opzichte van oplossingen zoals ISAH. De keuze was dan ook snel gemaakt, want kennis en aanpasbaarheid zijn belangrijke criteria.
    Incentivized
    Read full review
    Infor
    One of the products I have used is an Oracle accounting product. I feel that Infor stands up well when comparing to the Oracle product especially for the accounting functions. In comparing it to Microsoft Dynamics I feel that Infor is easier to use in some accounting tasks. The one thing the Dynamics has going for it is the ease of use with other Microsoft Products.
    Incentivized
    Read full review
    Return on Investment
    ECI Software Solutions
    • The implementation process is well managed by Ridder iQ employees.
    • After going live, our main processes were just slightly affected, no significant delays occurred.
    • Het implementatieproces wordt goed begeleid door de medewerkers van Ridder iQ.
    • Nadat we live gingen, ondervonden onze belangrijkste processen slechts lichte hinder; er deden zich geen noemenswaardige vertragingen voor.
    Incentivized
    Read full review
    Infor
    • Reduced period close processing by more than a day
    • Allowed the creation and adoption of shared services organization leading to improved performance and headcount allocations
    • Created more consistent business processes driving efficiency
    • Greatly improved security and reliability through cloud platform, granular security groups and SSO functionality
    • Improving customer experience through integrated customer and partner portals
    Incentivized
    Read full review
    ScreenShots

    Ridder iQ Screenshots

    Screenshot of Ridder IQ combines the knowledge and practical experience gained since 1982 and is built on the latest software techniques such as .NET, C# and Microsoft SQL.Screenshot of Ridder IQ includes a complete CRM system with integration to Exchange and Outlook, purchase, sales, stock and time administration, as well as document management systems, integrated report designer and an authorization system.

    Infor CloudSuite ERP Screenshots

    Screenshot of a CloudSuite dashboard exampleScreenshot of a view of CloudSuite IndustrialScreenshot of a view of CloudSuite Distribution