Egencia vs. TravelPerk

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Egencia
Score 5.7 out of 10
N/A
Egencia, part of the Expedia group, offers their corporate travel management program and applications. Egencia supports business travel compliance with authorization workflow, as well as travel expense tracking, travel risk management and policy adherence, mobile app, as well as travel consulting services available on demand.N/A
TravelPerk
Score 8.1 out of 10
N/A
TravelPerk, headquartered in Barcelona, offers their eponymous travel management application supporting bookings management, travel policy controls and management, invoicing, and other features.N/A
Pricing
EgenciaTravelPerk
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
EgenciaTravelPerk
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
EgenciaTravelPerk
Considered Both Products
Egencia
Chose Egencia
Egencia has the most variety when booking your hotel/flight, as well as the best pricing. We use Airbnb for Work alongside Egencia so that we can book accommodation outside of hotels, but this does not cover the flights. Egencia has it all (flights and accommodation) in …
TravelPerk

No answer on this topic

Top Pros
Top Cons
Features
EgenciaTravelPerk
Travel Management
Comparison of Travel Management features of Product A and Product B
Egencia
1.0
1 Ratings
10% below category average
TravelPerk
-
Ratings
Customizable Approval Workflows1.01 Ratings00 Ratings
Travel Spend Reports1.01 Ratings00 Ratings
Consolidated Invoicing1.01 Ratings00 Ratings
Centralized Itinerary Management1.01 Ratings00 Ratings
Collaborative Booking1.01 Ratings00 Ratings
Reuses Traveler Information1.01 Ratings00 Ratings
Integrated Expensing Tool1.01 Ratings00 Ratings
Best Alternatives
EgenciaTravelPerk
Small Businesses
Airbnb for Work
Airbnb for Work
Score 8.5 out of 10
Airbnb for Work
Airbnb for Work
Score 8.5 out of 10
Medium-sized Companies
Lola.com
Lola.com
Score 8.0 out of 10
Lola.com
Lola.com
Score 8.0 out of 10
Enterprises
SAP Concur
SAP Concur
Score 8.0 out of 10
SAP Concur
SAP Concur
Score 8.0 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
EgenciaTravelPerk
Likelihood to Recommend
1.0
(15 ratings)
6.2
(8 ratings)
Usability
10.0
(1 ratings)
-
(0 ratings)
Support Rating
6.4
(8 ratings)
10.0
(1 ratings)
Online Training
10.0
(1 ratings)
-
(0 ratings)
Vendor post-sale
10.0
(1 ratings)
-
(0 ratings)
Vendor pre-sale
10.0
(1 ratings)
-
(0 ratings)
User Testimonials
EgenciaTravelPerk
Likelihood to Recommend
Expedia Group
Overall, Egencia is a good tool for my employees to use when I (or my work partner) aren't available to make the reservations. They can easily access their account and the charges will go on the corporate credit card. This makes it all around easy for the traveling employees.
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TravelPerk S.L.
Very helpful in saving time and costs when it comes to planning business travel, tracking expenses, and reimbursement management. Their support team is friendly and comprehensive, they manage to do changes to our reservations within 10 hours before our trip with no extra costs. I can't find a scenario where it is less appropriate.
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Pros
Expedia Group
  • Egencia is an all-in-one booking tool so you can keep everything in once place.
  • Egencia works with SAML, so it's easy for users to get set up and logged in.
  • Egencia helps keep things in order by preventing bookings without the approval of managers. This can help keep costs low as well.
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TravelPerk S.L.
  • Very clean, attractive interface. TravelPerk is easy to use and looks great.
  • Good customer support. When I've had trouble with bookings, TravelPerk support responds quickly and addresses the issue.
  • You can easily add personal travel information (e.g., frequent flyer numbers) that are automatically applied to your flights, no need to add it manually with each booking.
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Cons
Expedia Group
  • Customer service was awful. It was a running joke that when we had to call customer service for something (frequent), it was a crap-shoot whether we were going to get someone that knew what they were doing.
  • The website was not intuitive and sometimes made it difficult to find the flights we wanted. Most of the admins resorted to looking for flights on other services and then searching for that flight specifically in Egencia.
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TravelPerk S.L.
  • Truly awful customer service agents who are careless and make mistakes constantly
  • Inability to see other travelers on the App, even as an admin
  • AE does not escalate issues quickly or seriously enough
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Usability
Expedia Group
It is just so simple to use.
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TravelPerk S.L.
No answers on this topic
Support Rating
Expedia Group
When I had a problem with cancelled and rescheduled flight Egencia team was not helpful at all. They claimed that in their system the flight is still happening hence they will not advise on anything else. I had to spend a lot of time calling the airline to clarify the details and to find out when my flight is happening in the end.
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TravelPerk S.L.
Great customer service and the chat is wonderful. There is always someone connected.
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Online Training
Expedia Group
My training was over the phone with some trial and error.
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TravelPerk S.L.
No answers on this topic
Alternatives Considered
Expedia Group
It's not even close! Axios was much more difficult to navigate than Egencia. In my opinion, Egencia more closely mirrors travel booking systems we all use outside of work, which makes training much easier for new users. The ability to automatically download calendar invites, share itineraries, and download PDF receipts is such a big help
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TravelPerk S.L.
Travel Perk can be globally used from all of our Offices, worldwide, applying the same regulations and corporate Credit Cards. It searches for all Airlines and Hotels, listening results according to priorities and search metrics.
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Return on Investment
Expedia Group
  • More efficient booking - save time.
  • We can specify when additional approval needs to take place based on perimeters that we set (price, class, etc) - save money!
  • All electronic - bookings all online so have easy access to all staff trips.
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TravelPerk S.L.
  • Generally, there are cost savings available over other options.
  • Providing employees with autonomy frees up the management team from having to book and/or approve travel.
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