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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Elastic Email

    Score8 out of 10
    N/AElastic Email is an email delivery service for transactional emailing.

    $29

    per month for up to 2,500 contacts and 37,500 emails

    Mautic

    Score8.9 out of 10
    N/AMautic Community Edition is an open source cross-channel campaign management software solution designed to enable users to build email, nurture campaigns, personalize messages, execute A/B tests, and measure results. The open source edition is community supported. Support is available for Acquia Campaign Studio, which is based on Mautic technology acquired by Acquia in May 2019. Acquia Campaign Studio is available on the

    $0

    Pricing
    Elastic EmailMautic
    Editions & Modules
    Inbox Plus
    $9
    per month per user
    Email API Starter
    $19
    per month for up to 50,000 emails
    Email Marketing Starter
    $29
    per month for up to 2,500 contacts and 37,500 emails
    Email API Pro
    $49
    per month for up to 50,000 emails
    Email Marketing Pro
    $49
    per month for up to 2,500 contacts and 37,500 emails
    Mautic Marketing Automation
    $0
    Offerings
    Pricing Offerings
    Elastic EmailMautic
    Free Trial
    NoYes
    Free/Freemium Version
    YesYes
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    Elastic EmailMautic
    Considered Both Products
    Elastic Email
    No answer on this topic
    Acquia
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    100%
    Would buy again
    5 Answers
    Delivers good value for the price
    No answers on this topic
    100%
    Delivers good value for the price
    5 Answers
    Happy with the feature set
    No answers on this topic
    80%
    Happy with the feature set
    4 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    100%
    Lived up to sales and marketing promises
    5 Answers
    Implementation went as expected
    No answers on this topic
    80%
    Implementation went as expected
    4 Answers
    Features
    Elastic EmailMautic
    Email & Online Marketing
    Comparison of Email & Online Marketing features of Elastic Email and Mautic (open source)
    Feature
    Elastic Email
    -
    Ratings
    Mautic (open source)
    8.6
    9 Ratings
    11% above category average
    WYSIWYG email editor00 Ratings8.08 Ratings
    Dynamic content00 Ratings7.99 Ratings
    Ability to test dynamic content00 Ratings7.99 Ratings
    Landing pages00 Ratings9.57 Ratings
    A/B testing00 Ratings9.08 Ratings
    Mobile optimization00 Ratings8.58 Ratings
    Email deliverability reporting00 Ratings8.59 Ratings
    List management00 Ratings9.59 Ratings
    Triggered drip sequences00 Ratings8.68 Ratings
    Lead Management
    Comparison of Lead Management features of Elastic Email and Mautic (open source)
    Feature
    Elastic Email
    -
    Ratings
    Mautic (open source)
    8.4
    9 Ratings
    6% above category average
    Lead nurturing automation00 Ratings8.59 Ratings
    Lead scoring and grading00 Ratings8.59 Ratings
    Data quality management00 Ratings8.57 Ratings
    Automated sales alerts and tasks00 Ratings8.17 Ratings
    Campaign Management
    Comparison of Campaign Management features of Elastic Email and Mautic (open source)
    Feature
    Elastic Email
    -
    Ratings
    Mautic (open source)
    8.6
    7 Ratings
    13% above category average
    Calendaring00 Ratings8.17 Ratings
    Event/webinar marketing00 Ratings9.16 Ratings
    Social Media Marketing
    Comparison of Social Media Marketing features of Elastic Email and Mautic (open source)
    Feature
    Elastic Email
    -
    Ratings
    Mautic (open source)
    7.5
    6 Ratings
    1% below category average
    Social sharing and campaigns00 Ratings7.55 Ratings
    Social profile integration00 Ratings7.56 Ratings
    Reporting & Analytics
    Comparison of Reporting & Analytics features of Elastic Email and Mautic (open source)
    Feature
    Elastic Email
    -
    Ratings
    Mautic (open source)
    8.9
    9 Ratings
    17% above category average
    Dashboards00 Ratings9.19 Ratings
    Standard reports00 Ratings9.19 Ratings
    Custom reports00 Ratings8.67 Ratings
    Platform & Infrastructure
    Comparison of Platform & Infrastructure features of Elastic Email and Mautic (open source)
    Feature
    Elastic Email
    -
    Ratings
    Mautic (open source)
    6.0
    9 Ratings
    24% below category average
    API00 Ratings7.59 Ratings
    Role-based workflow & approvals00 Ratings8.15 Ratings
    Customizability00 Ratings7.97 Ratings
    Integration with Salesforce.com00 Ratings4.65 Ratings
    Integration with Microsoft Dynamics CRM00 Ratings4.02 Ratings
    Integration with SugarCRM00 Ratings4.02 Ratings
    Best Alternatives
    Elastic EmailMautic
    Small Businesses
    Mad Mimi
    Score10 out of 10
    Vbout
    Score9.9 out of 10
    Medium-sized Companies
    Campaign Monitor by Marigold
    Score9 out of 10
    Bloomreach
    Score9.2 out of 10
    Enterprises
    Emma by Marigold
    Score8.5 out of 10
    Iterable
    Score8.2 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Elastic EmailMautic
    Likelihood to Recommend
    8.0
    (3 ratings)
    10.0
    (9 ratings)
    Support Rating
    10.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    Elastic EmailMautic
    Likelihood to Recommend
    Elastic Email
    Email Elastic is best suited in cases when we need to send bulk emails and campaigns. It provides features such as scheduling campaigns and automating fast delivery of emails; the trial version also provides many features that can be used by a new user. Email Elastic is less suited for small companies with a smaller number of clients or contacts.
    Incentivized
    Read full review
    Acquia
    Mautic is not Salesforce or Dynamics of course; it is hard to install, still buggy and you have to know what you're doing if you want to use it. But that is your admission fee to an always free system that does essentially all the same things as the pricey alternatives, does it effectively and gives you total control. Mautic was acquired by Acquia, the company behind Drupal, and has been making substantial upgrades since that seem to be accelerating. The system has an active user community, active development and will only get better, making it an excellent choice to grow with and build your own systems around and never be dependent on third parties
    Read full review
    Pros
    Elastic Email
    • High Deliverability Rate Across Most Email Providers
    • Generous Free Plan for Those Just Getting Started
    • Fair, Competitive Pricing & Plans/Limits
    Incentivized
    Read full review
    Acquia
    • Marketing email organization
    • Email tracking
    • Email automation
    • Contact management
    • Open rates
    • Delivery rates
    • A/B testing
    • Email sending
    • Unsubscribe management
    • SMTP management
    Read full review
    Cons
    Elastic Email
    • I wish they didn't have such a strict requirement regarding their "opt out" links in emails. I totally understand why they do this, but there are use cases, such as one to one personal emails between individuals, where this is annoying. However, it's something I'm willing to live with for the greater good.
    Incentivized
    Read full review
    Acquia
    • Setting up the email templates has required hiring a professional. The templates that are provided are not fully responsive.
    • More responsive form templates are needed.
    Incentivized
    Read full review
    Support Rating
    Elastic Email
    I have not had any issues with Elastic Email that have required reaching out to support, so I can't speak to the quality of their customer support. The help documents were well written and presented, though, and I would imagine that anyone with issues would receive satisfactory assistance in a timely manner.
    Incentivized
    Read full review
    Acquia
    No answers on this topic
    Alternatives Considered
    Elastic Email
    Email elastic is a cost-effective, fast, and reliable platform for sending bulk emails and promoting campaigns, it provides good features even for the new user, while Blaze Verify pricing is a bit high, and a new user would not be able to access all the features. Hence clearly, Elastic email leads the position when compared to Blaze Verify.
    Incentivized
    Read full review
    Acquia
    Infusionsoft, at the time I tested it, had a crazy editor--very unintuitive and not very clean. Mautic (open source) makes it much easier to build up campaigns. Besides that, it didn't provide what we needed to justify the lack of possibility to self-host it and the requirement to pay for it.
    Read full review
    Return on Investment
    Elastic Email
    • With a very modest outlay, we achieve features and functions that cost larger companies a lot of money.
    Incentivized
    Read full review
    Acquia
    • We made our ROI back within a year.
    • Fulfills our needs and our client's needs, our clients love it.
    • I would just add more templates to the email construction selection, other than that, it is just perfect.
    Incentivized
    Read full review
    ScreenShots

    Elastic Email Screenshots

    Screenshot of The drag-and-drop Email Designer.Screenshot of The email marketing campaign interface with precise segments. Users can build personalized experiences with this email marketing tool.Screenshot of Where to create unlimited sign-up forms or pop-ups with our form creator.Screenshot of Where to track email delivery in real time to respond to any issues immediately. Follow along with detailed data as the emails arrive in recipients' inboxes.Screenshot of An example of a created product page. These can match any brand, process secure payments via Stripe, and deliver content directly to fans.