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Emburse Expense Enterprise (formerly Chrome River) vs. NetSuite ERP

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Emburse Expense Enterprise (formerly Chrome River)

    Score8.3 out of 10
    N/AEmburse Enterprise is the enterprise expense and invoice-management product that replaces the former Chrome River name. Emburse states that the renaming does not change the product’s expense and invoice functionality, workflows, interface, or support; existing Chrome River customers use the same product under Emburse branding.N/A

    NetSuite ERP

    Score8.1 out of 10
    N/ANetSuite is a suite of ERP and accounting modules which is sold in various editions aimed at different size customers. The multi-country, multi-currency version is an additional module called OneWorld. Netsuite is a SaaS system and is not offered in an on-premise edition.N/A
    Pricing
    Emburse Expense Enterprise (formerly Chrome River)NetSuite ERP
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Emburse Expense Enterprise (formerly Chrome River)NetSuite ERP
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsWe offer three cost-effective, subscription-based pricing models: A transaction-based model, priced according to expense report volume A submitter-based model, priced according to an average number of monthly submitters An enterprise-level model that includes unlimited expense reports. Pricing for this model is based on total employee headcount Feel free to contact us to discuss the best one for your organization.Users subscribe to NetSuite for an annual license fee. The license is made up of three main components: core platform, optional modules and the number of users. There is also a one-time implementation fee for initial setup. New modules and users and can be added as a business grows.
    More Pricing Information
    Community Pulse
    Emburse Expense Enterprise (formerly Chrome River)NetSuite ERP
    Considered Both Products
    Emburse
    No answer on this topic
    NetSuite
    Chose NetSuite ERP
    Some of the we use, it seems that NetSuite is starting to close the gap vs other external applications in terms of features which is good but at the same time, some of those required a significant investment so i would not be able to switch easily given the heavy investment. …
    Incentivized
    Key User Insights
    Would buy again
    95%
    Would buy again
    19 Answers
    94%
    Would buy again
    280 Answers
    Delivers good value for the price
    100%
    Delivers good value for the price
    15 Answers
    92%
    Delivers good value for the price
    240 Answers
    Happy with the feature set
    95%
    Happy with the feature set
    19 Answers
    95%
    Happy with the feature set
    282 Answers
    Lived up to sales and marketing promises
    82%
    Lived up to sales and marketing promises
    9 Answers
    79%
    Lived up to sales and marketing promises
    151 Answers
    Implementation went as expected
    83%
    Implementation went as expected
    10 Answers
    70%
    Implementation went as expected
    154 Answers
    Features
    Emburse Expense Enterprise (formerly Chrome River)NetSuite ERP
    Expense Management
    Comparison of Expense Management features of Emburse Expense Enterprise (formerly Chrome River) and NetSuite ERP
    Feature
    Emburse Expense Enterprise (formerly Chrome River)
    8.5
    4 Ratings
    3% above category average
    NetSuite ERP
    -
    Ratings
    Employee Expense Reporting8.04 Ratings00 Ratings
    Corporate Card Reconciliation9.03 Ratings00 Ratings
    Payment Management
    Comparison of Payment Management features of Emburse Expense Enterprise (formerly Chrome River) and NetSuite ERP
    Feature
    Emburse Expense Enterprise (formerly Chrome River)
    7.9
    4 Ratings
    1% below category average
    NetSuite ERP
    -
    Ratings
    Customizable Approval Policies8.33 Ratings00 Ratings
    Financial Document Management7.02 Ratings00 Ratings
    Payment Status Tracking6.04 Ratings00 Ratings
    Payment Audit Trail9.02 Ratings00 Ratings
    Duplicate Bill Detection8.33 Ratings00 Ratings
    Advanced OCR8.52 Ratings00 Ratings
    Electronic Funds Transfer8.01 Ratings00 Ratings
    Payroll Management
    Comparison of Payroll Management features of Emburse Expense Enterprise (formerly Chrome River) and NetSuite ERP
    Feature
    Emburse Expense Enterprise (formerly Chrome River)
    -
    Ratings
    NetSuite ERP
    1.1
    15 Ratings
    149% below category average
    Pay calculation00 Ratings1.013 Ratings
    Benefit plan administration00 Ratings1.010 Ratings
    Direct deposit files00 Ratings1.39 Ratings
    Customization
    Comparison of Customization features of Emburse Expense Enterprise (formerly Chrome River) and NetSuite ERP
    Feature
    Emburse Expense Enterprise (formerly Chrome River)
    -
    Ratings
    NetSuite ERP
    9.2
    74 Ratings
    20% above category average
    API for custom integration00 Ratings9.264 Ratings
    Plug-ins00 Ratings9.947 Ratings
    Security
    Comparison of Security features of Emburse Expense Enterprise (formerly Chrome River) and NetSuite ERP
    Feature
    Emburse Expense Enterprise (formerly Chrome River)
    -
    Ratings
    NetSuite ERP
    9.7
    81 Ratings
    14% above category average
    Single sign-on capability00 Ratings9.762 Ratings
    Role-based user permissions00 Ratings9.880 Ratings
    Reporting & Analytics
    Comparison of Reporting & Analytics features of Emburse Expense Enterprise (formerly Chrome River) and NetSuite ERP
    Feature
    Emburse Expense Enterprise (formerly Chrome River)
    -
    Ratings
    NetSuite ERP
    9.9
    72 Ratings
    27% above category average
    Dashboards00 Ratings9.971 Ratings
    Standard reports00 Ratings9.970 Ratings
    Custom reports00 Ratings9.970 Ratings
    General Ledger and Configurable Accounting
    Comparison of General Ledger and Configurable Accounting features of Emburse Expense Enterprise (formerly Chrome River) and NetSuite ERP
    Feature
    Emburse Expense Enterprise (formerly Chrome River)
    -
    Ratings
    NetSuite ERP
    7.9
    323 Ratings
    2% above category average
    Accounts payable00 Ratings8.4317 Ratings
    Accounts receivable00 Ratings8.4293 Ratings
    Global Financial Support00 Ratings9.926 Ratings
    Primary and Secondary Ledgers00 Ratings9.928 Ratings
    Journals and Reconciliations00 Ratings9.341 Ratings
    Configurable Accounting00 Ratings9.935 Ratings
    Standardized Processes00 Ratings9.937 Ratings
    Inventory Management
    Comparison of Inventory Management features of Emburse Expense Enterprise (formerly Chrome River) and NetSuite ERP
    Feature
    Emburse Expense Enterprise (formerly Chrome River)
    -
    Ratings
    NetSuite ERP
    9.1
    48 Ratings
    13% above category average
    Inventory tracking00 Ratings10.047 Ratings
    Automatic reordering00 Ratings8.928 Ratings
    Location management00 Ratings9.635 Ratings
    Order Management
    Comparison of Order Management features of Emburse Expense Enterprise (formerly Chrome River) and NetSuite ERP
    Feature
    Emburse Expense Enterprise (formerly Chrome River)
    -
    Ratings
    NetSuite ERP
    9.4
    261 Ratings
    17% above category average
    Pricing00 Ratings9.953 Ratings
    Order entry00 Ratings8.1257 Ratings
    Credit card processing00 Ratings8.937 Ratings
    Cost of goods sold00 Ratings9.548 Ratings
    Order Orchestration00 Ratings9.921 Ratings
    Subledger and Financial Process
    Comparison of Subledger and Financial Process features of Emburse Expense Enterprise (formerly Chrome River) and NetSuite ERP
    Feature
    Emburse Expense Enterprise (formerly Chrome River)
    -
    Ratings
    NetSuite ERP
    7.9
    259 Ratings
    4% above category average
    Billing Management00 Ratings8.5248 Ratings
    Cash and Asset Management00 Ratings9.927 Ratings
    Travel & Expense Management00 Ratings9.831 Ratings
    Budgetary Control & Encumbrance Accounting00 Ratings8.927 Ratings
    Period Close00 Ratings9.935 Ratings
    Project Financial Management
    Comparison of Project Financial Management features of Emburse Expense Enterprise (formerly Chrome River) and NetSuite ERP
    Feature
    Emburse Expense Enterprise (formerly Chrome River)
    -
    Ratings
    NetSuite ERP
    6.6
    32 Ratings
    14% below category average
    Budgeting and Forecasting00 Ratings6.026 Ratings
    Project Costing00 Ratings6.023 Ratings
    Cost Capture00 Ratings6.022 Ratings
    Capital Project Management00 Ratings4.014 Ratings
    Customer Contract Compliance00 Ratings9.913 Ratings
    Project Revenue Recognition00 Ratings6.922 Ratings
    Project Execution Management
    Comparison of Project Execution Management features of Emburse Expense Enterprise (formerly Chrome River) and NetSuite ERP
    Feature
    Emburse Expense Enterprise (formerly Chrome River)
    -
    Ratings
    NetSuite ERP
    4.1
    17 Ratings
    53% below category average
    Project Planning and Scheduling00 Ratings8.914 Ratings
    Task Insight for Project Managers00 Ratings3.311 Ratings
    Project Mobile Functionality00 Ratings3.010 Ratings
    Definable Resource Pools00 Ratings3.68 Ratings
    Grants Management
    Comparison of Grants Management features of Emburse Expense Enterprise (formerly Chrome River) and NetSuite ERP
    Feature
    Emburse Expense Enterprise (formerly Chrome River)
    -
    Ratings
    NetSuite ERP
    3.1
    12 Ratings
    83% below category average
    Award Lifecycle Management00 Ratings3.57 Ratings
    Procurement
    Comparison of Procurement features of Emburse Expense Enterprise (formerly Chrome River) and NetSuite ERP
    Feature
    Emburse Expense Enterprise (formerly Chrome River)
    -
    Ratings
    NetSuite ERP
    3.3
    19 Ratings
    73% below category average
    Bids Analyzed and Compared00 Ratings3.58 Ratings
    Contract Authoring00 Ratings1.910 Ratings
    Contract Repository00 Ratings3.58 Ratings
    Requisitions-to-Purchase Orders Integrated00 Ratings3.613 Ratings
    Supplier Management00 Ratings9.913 Ratings
    Risk Management
    Comparison of Risk Management features of Emburse Expense Enterprise (formerly Chrome River) and NetSuite ERP
    Feature
    Emburse Expense Enterprise (formerly Chrome River)
    -
    Ratings
    NetSuite ERP
    3.1
    11 Ratings
    74% below category average
    Risk Repository00 Ratings3.58 Ratings
    Control Management00 Ratings1.911 Ratings
    Control Efficiency Assessments00 Ratings3.57 Ratings
    Issue Detection00 Ratings3.58 Ratings
    Remediation and Certification00 Ratings3.58 Ratings
    Logistics
    Comparison of Logistics features of Emburse Expense Enterprise (formerly Chrome River) and NetSuite ERP
    Feature
    Emburse Expense Enterprise (formerly Chrome River)
    -
    Ratings
    NetSuite ERP
    3.1
    17 Ratings
    77% below category average
    Transportation Planning and Optimization00 Ratings2.89 Ratings
    Transportation Execution Management00 Ratings2.88 Ratings
    Trade and Customs Management00 Ratings2.88 Ratings
    Fulfillment Management00 Ratings9.914 Ratings
    Warehouse Workforce Management00 Ratings2.511 Ratings
    Manufacturing
    Comparison of Manufacturing features of Emburse Expense Enterprise (formerly Chrome River) and NetSuite ERP
    Feature
    Emburse Expense Enterprise (formerly Chrome River)
    -
    Ratings
    NetSuite ERP
    9.4
    16 Ratings
    23% above category average
    Production Process Design00 Ratings8.912 Ratings
    Production Management00 Ratings8.914 Ratings
    Configuration Management00 Ratings9.910 Ratings
    Work Execution00 Ratings9.912 Ratings
    Manufacturing Costs00 Ratings8.914 Ratings
    Supply Chain
    Comparison of Supply Chain features of Emburse Expense Enterprise (formerly Chrome River) and NetSuite ERP
    Feature
    Emburse Expense Enterprise (formerly Chrome River)
    -
    Ratings
    NetSuite ERP
    8.3
    177 Ratings
    12% above category average
    Forecasting00 Ratings8.817 Ratings
    Inventory Planning00 Ratings7.6174 Ratings
    Performance Monitoring00 Ratings8.914 Ratings
    Product Lifecycle Management
    Comparison of Product Lifecycle Management features of Emburse Expense Enterprise (formerly Chrome River) and NetSuite ERP
    Feature
    Emburse Expense Enterprise (formerly Chrome River)
    -
    Ratings
    NetSuite ERP
    3.9
    13 Ratings
    62% below category average
    Proposal Management00 Ratings2.610 Ratings
    Product Master Data Management00 Ratings3.29 Ratings
    Best Alternatives
    Emburse Expense Enterprise (formerly Chrome River)NetSuite ERP
    Small Businesses
    Brex
    Score9 out of 10
    Intuit Enterprise Suite
    Score9.1 out of 10
    Medium-sized Companies
    Expensify
    Score9 out of 10
    Zoho One
    Score9.2 out of 10
    Enterprises
    SAP Concur
    Score8.3 out of 10
    Microsoft Dynamics AX (discontinued)
    Score4.8 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Emburse Expense Enterprise (formerly Chrome River)NetSuite ERP
    Likelihood to Recommend
    7.1
    (124 ratings)
    8.5
    (422 ratings)
    Likelihood to Renew
    9.8
    (18 ratings)
    7.7
    (50 ratings)
    Usability
    8.0
    (108 ratings)
    8.0
    (283 ratings)
    Availability
    10.0
    (1 ratings)
    9.0
    (16 ratings)
    Performance
    9.0
    (1 ratings)
    8.0
    (15 ratings)
    Support Rating
    9.0
    (113 ratings)
    5.4
    (217 ratings)
    In-Person Training
    -
    (0 ratings)
    7.3
    (2 ratings)
    Online Training
    9.0
    (1 ratings)
    6.4
    (10 ratings)
    Implementation Rating
    9.8
    (7 ratings)
    5.4
    (17 ratings)
    Configurability
    8.0
    (1 ratings)
    8.7
    (5 ratings)
    CPA Rating
    -
    (0 ratings)
    7.3
    (1 ratings)
    Ease of integration
    6.0
    (1 ratings)
    7.3
    (3 ratings)
    Product Scalability
    8.0
    (1 ratings)
    9.0
    (8 ratings)
    Vendor post-sale
    10.0
    (1 ratings)
    4.8
    (2 ratings)
    Vendor pre-sale
    10.0
    (1 ratings)
    5.0
    (1 ratings)
    User Testimonials
    Emburse Expense Enterprise (formerly Chrome River)NetSuite ERP
    Likelihood to Recommend
    Emburse
    The Emburse Chrome River is well suited for tracking expenses and reimbursement. The compliance part of the software makes the task very easy to ensure all the reports that are being used within the company are updated and easy to verify. The Automating invoice processing makes some redundant task easy to execute.
    Incentivized
    Read full review
    NetSuite
    NetSuite ERP is a very robust ERP. For a small business, it might be overkill and even too expensive. What I mean by this is that there are advanced functionalities that NetSuite ERP has, such as forecasting, warehouse management, and custom workflows, that are not necessary for a small business. However, as a business starts to grow, NetSuite ERP provides endless growth opportunity to meet a companies needs. We are still technically a small company of only 15 employees, but NetSuite ERP has the ability to help us grow and we will not outgrow NetSuite ERP. NetSuite ERP can handle financial tracking with P&L, tax calculations, shipping, vendor management, and so much more.
    Incentivized
    Read full review
    Pros
    Emburse
    • [Emburse] Chrome River listens to its customer's needs and does its best to match current products to those needs, or collaborate internally to determine if an enhancement can be made available that will not only benefit that customer, but will be a good use case for all Chrome River customers.
    • The [Emburse] Chrome River customer service team is great. Unlike most companies, you can speak to a liver person!
    • [Emburse] Chrome River's training offerings are relevant and pertinent to the day to day operations of the software.
    Incentivized
    Read full review
    NetSuite
    • It is an accounting system first and foremost.
    • We can add Manufacturing/Inventory features that we need for a manufacturing environment.
    • System Information/System Notes - Tracking of changes to almost everything. This is incredibly helpful for audits and investigations.
    • NetSuite ERP is integrating AI into their processes which will be super interesting!
    Incentivized
    Read full review
    Cons
    Emburse
    • Would be great to have pre-saved templates available to apply to line items at the expense report header level rather than having to go into each line.
    • Would be nice to have a mass upload functionality for things like cost codes, allocations, and credit card users.
    Incentivized
    Read full review
    NetSuite
    • I have found it to be a bit slow sometimes when saving.
    • I am not sure if this is Chase Bank or NetSuite, but a direct link to upload bank transactions or credit card transactions would be nice.
    • This is too hard, bc Netsuite works really well.
    Read full review
    Likelihood to Renew
    Emburse
    Chrome River is easy to use. We needed little training for our users and instead pointed them to Chrome River's Help Guides which are clearly written and easy to understand. With tools SNAP and the ability to email receipts means we can be completely remote when submitting reports.
    Read full review
    NetSuite
    NetSuite is able to cover all of our needs, spanning multiple departments and managerial levels. We use it daily for a multitude of functions, including creating promotions, estimating inventory, pulling historical reports, forecasting sales, and more. Overall, we're very satisfied with NetSuite as an ERP solution and recommend it to medium to large businesses.
    Incentivized
    Read full review
    Usability
    Emburse
    I would rate Chrome River Expense a 10 because, as I mentioned before, it is very simple and easy to use. This is important from an administrative point-of-view as well as for the field employee. Being a general contractor, it makes it all the better for our employees to use a program that is easy to understand and requires little time and effort. It has made tracking expenses very simple and has been well received by the entire company.
    Incentivized
    Read full review
    NetSuite
    NetSuite is a cloud tool, and is easy to implement for mid-sized organizations. It comes with standard forms/ printing layouts, and financial reporting (both summary and detailed), which are very handy for business users. In addition to these, with 99.99% service availability, NetSuite makes it one of the most reliable ERP tools available on the market.
    Incentivized
    Read full review
    Reliability and Availability
    Emburse
    The software is always running effectively. I use many Cloud based systems and never had issues with Chrome River
    Incentivized
    Read full review
    NetSuite
    It has been very reliable. I can only think of 1-2 times in 4.5 years that we have had issues getting in, and in each case were able to get back in within 1 hour. There has not been a major downtime
    Read full review
    Performance
    Emburse
    System runs normal pretty much all the time. Does not slow any other systems down.
    Incentivized
    Read full review
    NetSuite
    Most of the time the performance is very good. Pages load in a few seconds; financial reports take less than 5 seconds; basic searches take a few seconds. But performance can be sporadic throughout the day and cause the run time to triple.
    Incentivized
    Read full review
    Support Rating
    Emburse
    This has been easy for me because we have a rep that contacts the supporters for this product to correct any issues we may have with the software or changes needed to help out employees use Chrome River easier. This from my understanding has been a hit or miss kind of interaction with our rep and Chrome River.
    Incentivized
    Read full review
    NetSuite
    I would like to give 8 rating for NetSuite support and reason for that is below: Whenever we faced any technical or functional issues we tried to reach out to NEtSuite support but response was not immediate. We told them about the urgency of the issue but still we were not getting response on time. Then, we have to reach out to AE to get things resolved.
    Incentivized
    Read full review
    In-Person Training
    Emburse
    No answers on this topic
    NetSuite
    I had in person training for a day when first got the software. The training was good. The challenge was that there was a large gap between training and when we went live so we forgot quite a lot
    Read full review
    Online Training
    Emburse
    The software is very user friendly, so the online training was easy to pickup for everyone.
    Incentivized
    Read full review
    NetSuite
    Online training is quite strong. I have used for specific pieces of functionality.However it is not sufficient in all areas.
    Read full review
    Implementation Rating
    Emburse
    Before implementation begins, make sure you have a plan on how you would like your workflow and platform setup for a system like Chrome River. It will speed the process and eliminate the need to make changes when you go live.
    Incentivized
    Read full review
    NetSuite
    I felt NetSuite Professional Services did an excellent job of guiding us in the implementation. I also felt our internal teams were a little resistant to the change and engagement of new software. Had we performed better engaging and buying into the new software, I would be able to rate the implementation better. Therefore, the lower number should not be viewed as a deficiency with the software or the professional services teams, but as an reminder of how important complete buy-in from the local users is.
    Incentivized
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    Alternatives Considered
    Emburse
    It's the [industry-leading] software for Enterprise level organizations with [large-scale] teams and financial responsibilities. The software has the most robust set of tools and pays for itself with the amount of time it saves. Many newer alternatives have sprouted up but I don't know that we would ever trust another software to do our Expense Tracking and Management.
    Incentivized
    Read full review
    NetSuite
    NetSuite by far is the most expensive; However, compared to the 3 systems notated, the overall functionality, capability and reporting advantages make it my top choice for companies experiencing exponential growth across all departments. Its a best in class solution for just about any user.
    Incentivized
    Read full review
    Scalability
    Emburse
    It's very easy software to design to your needs.
    Incentivized
    Read full review
    NetSuite
    We have been able to scale our business 25X without any major overhaul with Netsuite. Its dashboard setup makes onboarding new employees very easy and allows data to be shared across multiple offices. Its cloud setup does not put any pressure on IT to scale servers or other infrastructure. We have been able to become much more efficient in all aspects of the business.
    Read full review
    Return on Investment
    Emburse
    • We have seen a return on approver time of nearly 60% meaning our approvers have tripled their output.
    • We have had feedback from our users that time spent creating expenses has gone from an average of 2 hours to perhaps 20 minutes, tops.
    • We have seen in our dashboards that the Emburse Certify Suite of tools has returned an average savings of over $500K a year.
    Incentivized
    Read full review
    NetSuite
    • NetSuite software has improved our process controls and enhanced cash management, especially in huge projects.
    • The software has helped us with budgeting, forecasting, and real-time financial reporting.
    • Introduction of NetSuite ERP into our organisation has completely changed the way we do things by enhancing compliance, ensuring real-time project milestone tracking, and enabling portfolio management.
    Read full review
    ScreenShots

    Emburse Expense Enterprise (formerly Chrome River) Screenshots

    Screenshot of A consistent experience across any screen size or operating systemScreenshot of Simple, customizable tiles for expense entryScreenshot of Approve expenses directly from your inbox with a single click

    NetSuite ERP Screenshots

    Screenshot of Roles-based dashboardsScreenshot of MCP AI ConnectorScreenshot of NetSuite Cash 360 Dashboard