emPerform vs. SAP SuccessFactors HCM

How easily the system interfaces with the HRIS system is essential for setup. Unfortunately, the emPerform system doesn't seem to perform as well as we would like. Review setup is cumbersome and time consuming. We like the customized workflow, but would like more abilities to assign reviewers.

Suited for centralised global operations to provide a consistent process framework. User experience support with the integration of AI, Assisted Learning and embedded Service Centre. It more suited for a larger business with people with the necessary technical skills to administer it. It has some great integration capabilities and new enhancements taking place on a regular basis. Initial setup is significant and may be a challenge without the resources in skills, time and cost to put in place.

Incentivized

• Ability to customize workflow.
• Ability for Human Resources to aid managers by making recommendations/edits to comments before employees receive their evaluation.
• Customized security profiles to ensure each stage of the process is administered according to a specific business model.

• The product is straightforward to use. The product allows instant edits if a mistake is made and is very helpful in keeping track of individual employee working hours.
• Use of the platform ensures that your business is connected to a global workforce experience powered by modern HR technologies and AI.
• Implementation of the software ensures an excellent workforce experience and accelerates overall business performance.

Incentivized

• Layout modifications when employees and managers are in "review" mode. The system would benefit greatly from having everything accessible with only a single click. The current layout requires the reviewer to visit different areas before even reaching the rating area.
• Cloud-based performance management! With the popularity of remote and telework positions, it would be fantastic to offer employees and managers the ability to log in from anywhere and still access the performance management system.
• Ease of use and integration with HRIS systems.

• Can easily be over complicated and not intuitive (probably user error due to too much bespoke processing allowed at implementation)
• Reporting. Some of the basic stuff is good as is advanced analytics. Stories takes too long to load, tiles are not usable. Better automated reporting without going through an API build in IT
• No visibility of the proper field names in SF. In ERP you could press F1 and see the proper field name which helped in problem solving

Incentivized

We feel very strongly about moving to a platform that's easier to manage and provides our employees/managers with a faster tool. We like the convenience of cloud-based software.

We have put a vast amount of time and effort into our installation- and there is more work to be done, but the system has a lot of benefits that we plan to maximize and optimize in order to generate the greatest value for everyone involved

Incentivized

1. User training is required to be acquainted with the technology, but better output is achieved while automating most tasks. 2. Data-driven decision making in terms of performance, hiring, review, and compensation. 3. Better scale-based talent search from the talent pool. 4. better integration performance with SAP products like SAP MM, SAP FICO, SAP Sales, SAP SD, etc.

Incentivized

Until now we have not had serious availability problems with SuccessFactors, we had Microsoft Active Directory and SSO with ADFS and we had availability problems but because of problems with ADFS, we migrated to Azure AD and with that the availability problems of SuccessFactors because of ADFS went away. The only windows of unavailability that we have had are those that we are communicated to do maintenance and upgrades.

Incentivized

The performance is very good, the truth is that we have not had serious performance problems, some complex reports may take a little longer, but considering the complexity and the amount of records it is an acceptable time. We have never received a complaint from users regarding page loading speed.

Incentivized

SAP SuccessFactors has been a easy to implement tool with low risks for a sensitive thing like employee feedback. It provides powerful performance in the backend functionalities, and at the same time a great look and feel for the employees. Totally recommended.

Incentivized

The in-person training was with a consultancy, we have taken several courses, all very specific. They have been reports in ecp, general configuration of ec, reports and IAS

Incentivized

We use SAP Learning, and we like it very much, the topics are updated along with the products, we have access to the SFX customer certifications and we have done them all, in general the SAP learning platform is very good and complete.

Incentivized

As we were new with all this, we would greatly appreciate if we had assitance directly from SAP so we can implement the modules with all of its features and best practices. Unfortunately, we notice that the partner left some thing incomplete.

Incentivized

SAP SuccessFactors is a very user-friendly application, it stacks up very well against competition, such as Oracle PeopleSoft HCM. We selected SAP SuccessFactors because we are already using a lot of other SAP solutions, such as SAP S/4 HANA and SAP Business Technology Platform. It allows us to have single-sign on and one vendor with multiple solutions.

Incentivized

Not applicable.

Incentivized

The scalability and flexibility of SuccessFactors is unbeatable. It is very easy to scale the product to new countries and areas, and with the help of CPI it can be easily integrated.

Incentivized

We did use this service to do analysis of the solution being implemented. It was a good check point during the project to see if everything is going as planned.

Incentivized

• Reduction in administrative time by having all of the performance evaluations available through an electronic portal.
• Ability to have quick reporting on the status of evaluations and metrics on suggested training and development plans.

• Definitely SAP SuccessFactors helps in delivering a superior employee experience as it gives the employee control over the relevant information required
• It solves the purpose of dealing with employee related activities with the help of technology which otherwise would require investment of manpower and time cost
• Unified view of SAP SuccessFactors on a mobile app give an employee the flexibility to manage things on the go

Incentivized