Emplifi offers a platform that enables brands to manage social marketing, commerce, and care. At the core of this platform is Emplifi Fuel — the outcome and enablement layer that connects all modules across marketing, commerce, and care. Fuel empowers brands to optimize the customer journey, unifying data, automation, and AI-driven insights to ensure every interaction drives meaningful business outcomes. The platform's core capabilities include:…
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Vimeo Enterprise
Score8.8 out of 10
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Vimeo Enterprise, based on technology acquired with Livestream in September 2017 is the company's HD livestreaming platform touting auto-archiving, simultaneous live streaming, secure sharing with password and domain-level security, and audience engagement (e.g. chat), with SLA available at the highest tier service level. Vimeo Enterprise streaming solution enables the user to provide secure corporate comms and "no-fail" virtual events. Or, Vimeo OTT enables the user to launch a subscription…
- Very well suited to grabbing top-level and more in-depth social performance data, across campaigns and BAU activity. - Not as well suited for moments where you need benchmarking or context of your performance compared with a previous time frame. This can be a bit clunky to go back and forth with as it requires multiple dashboards or consistent manual time-frame changes.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Vimeo is much better for Live-streaming than other software or hardware based solutions. The Livestream Studio app runs on Macs and PCs with almost any hardware configuration. It allows you to have unlimited hardware HD and 4k inputs. 3 GFX channels and 3 media playback channels along with configurable outputs while streaming. The most unique tool is the remote guest feature which has a type of zoom function built in so you can have remote speakers join a livestream and easily hear, see, and interact with the program. This software can transform an iMac into a video production truck run by one person.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Would love more robust search parameters for labels. ex. search for tickets labeled 'Availability' AND 'United States' but excluding any that are only one of those labels
Ability to break conversations into multiple tickets; so labels can be more accurate if the same person reaches out again after 3 months with a totally different question
The social account quick view doesn't always load the follower count for people reaching out to us. it makes it slower to manager messages from high level creators
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
the balance between quality and price si perfectperfect for agency that have many client to manage, because it helps us to save time (we don't have to plan content from every single account, only one click to look at different community and moderate...)it also help the team works: senior can review content direcly from emplifi; labeling DM/comments as done help us to track where a collegue stop and we have to startIt makes the content approval from clients very easy
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Since the main use of the Live Advisor is on the website that doesn't have e-commerce capabilities, it has been challenging to attach an specific metric to Emplifi's solutions and their usability in our websites. The Live Advisor is helping us to deliver our unique sale proposition in digital channels, which is great, but it is difficult to assign a higher mark in usability due to the limitation just explained.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
The layout is inconsistent for different parts of the platform, it takes a very long time to find specific settings. Labels aren't clear sometimes - not to the first-time/average user. They actually just changed the interface with zero warning or tooltips and had to contact support to get it back to the version our teachers are familiar with.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
We have a dedicated Customer Success manager, and that is very helpful. Anytime we have questions or need support, they are always there to answer. If thety do not know the solution, they always go around the bend to find one and provide it to us. They are always very kind.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Generally Vimeo is fast to respond to support tickets with more or less the answer to the question/problem with documentation and clarity in the answer. Usually only takes on message to solve the issue.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
We have used Sprinklr to source UGC content as well, but found the platform to be much more time intensive when searching for the desired images. Additionally, Emplifi's UGC tool has incremental tools the other platforms do not provide, including the ability to share images on digital screens within the property and put carousels on our websites.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Vimeo is awesome because it is a seamless experience that blends software and a cloud platform and end user experience. No other competitor offers a holistic solution the way Vimeo does. With other platforms you have to piece together multiple pieces of hardware and software and even with those pieces you don't get the same ease of use and performance that Vimeo gives you with their software and cloud solution
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Positive ROI - the pricing is better than other comparable services with a better end result. So, the return on investment is significant since it is an inexpensive way to deliver what I need to my program users.
Positive - their 30 day trial period is so helpful to be able to determine if this is truly a good investment for you/your business. I was able to do all that I needed to within the first 30 days for live video, then continue with keeping the embed links with the continuing monthly subscription.
Positive - good analytics within the account (not Google Analytics with my level of subscription) so I can see how many users are viewing my videos, what devices they're on, and where they are in the world. This is all important for my business.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
