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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Emptoris

    Score5.5 out of 10
    N/AN/A

    $59

    Per User Per Month

    Prime Suite EHR

    Score10 out of 10
    N/APrime Suite is a cloud-based suite of integrated solutions that provided a clinically-driven practice management system and EHR. It is designed to make life easier for the user, with features such as facesheet and a template library to help locate clinical details for documentation, customizable templates to capture patient data at the point of care, and an integrated dictation tool called Prime Speech. Prime Suite allows users to exchange clinical data with other healthcare organizations…N/A
    Pricing
    EmptorisPrime Suite EHR
    Editions & Modules
    Emptoris
    $59.00
    Per User Per Month
    No answers on this topic
    Offerings
    Pricing Offerings
    EmptorisPrime Suite EHR
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeRequired
    Additional Details——
    More Pricing Information
    Features
    EmptorisPrime Suite EHR
    Contract Authoring
    Comparison of Contract Authoring features of Emptoris and Prime Suite EHR
    Feature
    Emptoris
    8.3
    4 Ratings
    1% above category average
    Prime Suite EHR
    -
    Ratings
    Contract creation9.04 Ratings00 Ratings
    Contract templates7.84 Ratings00 Ratings
    Clause library/saved fields8.34 Ratings00 Ratings
    Guided logic8.02 Ratings00 Ratings
    Contract Collaboration
    Comparison of Contract Collaboration features of Emptoris and Prime Suite EHR
    Feature
    Emptoris
    7.9
    4 Ratings
    4% below category average
    Prime Suite EHR
    -
    Ratings
    Contract sharing8.04 Ratings00 Ratings
    Contract editing8.74 Ratings00 Ratings
    Collaborating on contracts7.53 Ratings00 Ratings
    MS Word plug-in7.52 Ratings00 Ratings
    Approval process8.24 Ratings00 Ratings
    Interdepartmental workflows7.84 Ratings00 Ratings
    Contract Monitoring
    Comparison of Contract Monitoring features of Emptoris and Prime Suite EHR
    Feature
    Emptoris
    7.8
    5 Ratings
    5% below category average
    Prime Suite EHR
    -
    Ratings
    Contract database7.75 Ratings00 Ratings
    Contract search7.55 Ratings00 Ratings
    Contract milestone reminders & alerts8.53 Ratings00 Ratings
    Custom contract reports7.44 Ratings00 Ratings
    Tracking contract status8.44 Ratings00 Ratings
    Compliance check7.93 Ratings00 Ratings
    Billing and Claims Management
    Comparison of Billing and Claims Management features of Emptoris and Prime Suite EHR
    Feature
    Emptoris
    -
    Ratings
    Prime Suite EHR
    8.0
    2 Ratings
    7% above category average
    Coding00 Ratings8.02 Ratings
    Patient Scheduling
    Comparison of Patient Scheduling features of Emptoris and Prime Suite EHR
    Feature
    Emptoris
    -
    Ratings
    Prime Suite EHR
    10.0
    2 Ratings
    26% above category average
    Automated appointment reminders00 Ratings10.02 Ratings
    Multi-location support00 Ratings10.02 Ratings
    Electronic Medical Records
    Comparison of Electronic Medical Records features of Emptoris and Prime Suite EHR
    Feature
    Emptoris
    -
    Ratings
    Prime Suite EHR
    6.6
    3 Ratings
    9% below category average
    Charting / document management00 Ratings7.83 Ratings
    Templates00 Ratings6.73 Ratings
    Patient portal00 Ratings7.93 Ratings
    Mobile/tablet support00 Ratings3.12 Ratings
    Integration with other EMR and PM systems00 Ratings5.01 Ratings
    E-prescribing00 Ratings9.02 Ratings
    Medical Security and Privacy
    Comparison of Medical Security and Privacy features of Emptoris and Prime Suite EHR
    Feature
    Emptoris
    -
    Ratings
    Prime Suite EHR
    9.8
    3 Ratings
    17% above category average
    HIPAA compliance00 Ratings9.63 Ratings
    Role-based permission levels00 Ratings9.63 Ratings
    Data backups and redundancy00 Ratings10.02 Ratings
    Local mode / networking failsafe00 Ratings10.02 Ratings
    Workflow and Scale
    Comparison of Workflow and Scale features of Emptoris and Prime Suite EHR
    Feature
    Emptoris
    -
    Ratings
    Prime Suite EHR
    9.6
    3 Ratings
    24% above category average
    Task tracking00 Ratings10.03 Ratings
    Specialty-specific workflows00 Ratings10.02 Ratings
    Multi-office / multi-physician capabilities00 Ratings8.93 Ratings
    Best Alternatives
    EmptorisPrime Suite EHR
    Small Businesses
    DocuSign CLM
    Score8.2 out of 10
    athenaClinicals
    Score10 out of 10
    Medium-sized Companies
    Conga CLM
    Score8.8 out of 10
    CareLogic EHR
    Score10 out of 10
    Enterprises
    Conga CLM
    Score8.8 out of 10
    Epic
    Score8.6 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    EmptorisPrime Suite EHR
    Likelihood to Recommend
    8.1
    (15 ratings)
    5.6
    (3 ratings)
    Likelihood to Renew
    8.0
    (10 ratings)
    -
    (0 ratings)
    Usability
    8.0
    (2 ratings)
    -
    (0 ratings)
    Support Rating
    8.0
    (2 ratings)
    -
    (0 ratings)
    User Testimonials
    EmptorisPrime Suite EHR
    Likelihood to Recommend
    IBM
    If you have a highly bureaucratic organization that is heavily focused on procurement, Emptoris can provide some value. It seemed to be very good at linking the contract information to procurement for better spend control. If you are trying to implement a standalone contract management solution that allows you to easily create contracts and store them in a central location, this isn't the tool for you. There doesn't appear to be a simplified implementation. In general, when a SaaS solution has a complicated and expensive implementation, I am very skeptical. This does not show that the vendor is trying to move customers forward on a single code base. If that many things need to be done during implementation, you are starting to customize the solution for every customer. This hurts the vendor's ability to scale and make improvements in the future.
    Incentivized
    Read full review
    Greenway Health
    PrimeSuite is great for a practice that has knowledgeable billing staff and a hands-on approach to billing; it is not ideal for those who need something more automated. You can customize PrimeSuite to prevent posting errors at charge entry and to catch some common mistakes. However, these must be set up by someone who knows what those errors are, and as payers change their requirements, they must be updated.
    Incentivized
    Read full review
    Pros
    IBM
    • Document protection - the Check Out contract feature is a great way to allow external parties to make modifications to contract language without the ability to accept those changes. Those redlines can then be imported back into Emptoris and reviewed or further modified as needed.
    • Notifications & reminders - you can trigger an email manually from within the system, or you can configure automated notifications andreminders to alert users when a new task is received or has aged a given amount of days, etc.
    • Interview wizard - there is a lot of value in the interview wizard. Administrators can configure screens with selecting options via check boxes, radio buttons, or typed-in values. Variables and conditions can be used to selectively populate fields within the contract or apply other options, making for a quick and convenient method to generate contracts conforming to corporate standards.
    • Field customization - administrators can customize a list of options for various fields including contract substatus, address type, and user created business term variables.
    • Approvals - many different options are available to configure approvals to trigger automatically upon presenting and/or executing the contract including specific individuals, one or more approver groups, or based upon various criteria including terms within the contract, type of contract, or the contract's owning organization.
    Incentivized
    Read full review
    Greenway Health
    • It is a trusty software that does not crash or glitch very often
    • It is very secure
    • I can use it from different locations
    Incentivized
    Read full review
    Cons
    IBM
    • Reporting, Emptoris comes with standard reports which can not always can be fit into our business. This needs to be improved. I hope Emptoris is addressing this issue in their latest releases.
    • Though the feature of editing language in MS word is excellent, loading MS word takes time.
    Read full review
    Greenway Health
    • Speed, it continues getting slower and slower with each new upgrade.
    • Prime Suite does not use the screen space very effectively. On larger monitors with higher resolution, there is a LOT of wasted space.
    • Strange errors pop up that give little to no useful information about what the issue is, and the typical response from support is to uninstall and reinstall the programs on the workstation.
    Read full review
    Likelihood to Renew
    IBM
    There are a lot of new, exciting products coming out in every field and I believe that there is always something better right over the horizon. If it was my choice, I would review my usage of Emptoris and other software periodically to make sure I'm using the most efficient software possible.
    Incentivized
    Read full review
    Greenway Health
    No answers on this topic
    Usability
    IBM
    Emptoris is a pretty robust tool overall. Learning curve is small and it is simple to use
    Incentivized
    Read full review
    Greenway Health
    No answers on this topic
    Support Rating
    IBM
    The above rating for the overall support from Emptoris is for their product / product support, roll out training and refresher training / ongoing training, which is not only good but superior. There is no major or reconizable bad review that can be given to Emptoris at this point in time, from where is stands.
    Incentivized
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    Greenway Health
    No answers on this topic
    Alternatives Considered
    IBM
    I am a fan of Ariba to be used for the entire lifecycle of Sourcing. From RFX's to cutting PO's. I feel Emptoris misses the boat on the idea of a "One Stop Shop" for all of your Sourcing/Purchasing needs
    Incentivized
    Read full review
    Greenway Health
    I liked PracticeAdmin for the way it showed key metrics and the simplicity of the software. However, you get what you pay for, and PrimeSuite has so much more functionality than PracticeAdmin ever did. I prefer the reporting, the options available in setup, just the overall customization you can do with PrimeSuite to that of other platforms.
    Incentivized
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    Return on Investment
    IBM
    • We won the 2005 Baseline Magazine Award for best ROI related to a technology implementation with an ROI 5544% (see 2005 Baseline ROI Awards, GlaxoSmithkline).
    • We always felt we could do "two times the work, with half the people and deliver double the savings".
    Incentivized
    Read full review
    Greenway Health
    No answers on this topic
    ScreenShots