EPAY Systems vs. Frontline HCM (Aesop Online)

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
EPAY Systems
Score 8.2 out of 10
Enterprise companies (1,001+ employees)
EPAY Systems, a PrismHR Company, is a SaaS provider of human capital management technology and services designed to help medium to large businesses better manage their workforce. Their solutions include recruiting and applicant tracking, new hire onboarding, benefits administration, HR management, time tracking, workforce management, payroll processing, tax management, performance management, ACA reporting, and COBRA administration.N/A
Frontline HCM (Aesop Online)
Score 8.0 out of 10
N/A
N/AN/A
Pricing
EPAY SystemsFrontline HCM (Aesop Online)
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
EPAY SystemsFrontline HCM (Aesop Online)
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
YesNo
Entry-level Setup FeeRequiredNo setup fee
Additional Details——
More Pricing Information
Community Pulse
EPAY SystemsFrontline HCM (Aesop Online)
Top Pros
Top Cons
Features
EPAY SystemsFrontline HCM (Aesop Online)
Human Resource Management
Comparison of Human Resource Management features of Product A and Product B
EPAY Systems
2.5
2 Ratings
103% below category average
Frontline HCM (Aesop Online)
7.0
5 Ratings
11% below category average
Employee demographic data2.62 Ratings6.02 Ratings
Employment history2.62 Ratings5.01 Ratings
Job profiles and administration2.42 Ratings6.53 Ratings
Organization and location management2.62 Ratings8.52 Ratings
Compliance data (COBRA, OSHA, etc.)2.42 Ratings9.01 Ratings
Payroll Management
Comparison of Payroll Management features of Product A and Product B
EPAY Systems
3.1
5 Ratings
89% below category average
Frontline HCM (Aesop Online)
-
Ratings
Pay calculation6.75 Ratings00 Ratings
Support for external payroll vendors2.82 Ratings00 Ratings
Off-cycle/On-Demand payment2.62 Ratings00 Ratings
Benefit plan administration1.01 Ratings00 Ratings
Direct deposit files2.62 Ratings00 Ratings
Leave and Attendance Management
Comparison of Leave and Attendance Management features of Product A and Product B
EPAY Systems
2.9
3 Ratings
94% below category average
Frontline HCM (Aesop Online)
9.5
5 Ratings
16% above category average
Approval workflow2.62 Ratings8.95 Ratings
Balance details3.63 Ratings10.05 Ratings
Annual carry-forward and encashment2.42 Ratings9.63 Ratings
Employee Self Service
Comparison of Employee Self Service features of Product A and Product B
EPAY Systems
3.4
3 Ratings
82% below category average
Frontline HCM (Aesop Online)
6.9
3 Ratings
16% below category average
View and generate pay and benefit information3.73 Ratings00 Ratings
Update personal information3.93 Ratings7.01 Ratings
View company policy documentation2.62 Ratings6.22 Ratings
View job history00 Ratings7.52 Ratings
HR Reporting
Comparison of HR Reporting features of Product A and Product B
EPAY Systems
3.5
3 Ratings
74% below category average
Frontline HCM (Aesop Online)
8.0
4 Ratings
5% above category average
Report builder3.63 Ratings7.23 Ratings
Pre-built reports3.43 Ratings8.84 Ratings
Ability to combine HR data with external data3.53 Ratings7.92 Ratings
Onboarding
Comparison of Onboarding features of Product A and Product B
EPAY Systems
2.4
2 Ratings
108% below category average
Frontline HCM (Aesop Online)
8.0
1 Ratings
0% below category average
New hire portal2.42 Ratings7.01 Ratings
Manager tracking tools2.42 Ratings9.01 Ratings
Performance and Goals
Comparison of Performance and Goals features of Product A and Product B
EPAY Systems
2.5
2 Ratings
106% below category average
Frontline HCM (Aesop Online)
-
Ratings
Individual goal setting2.42 Ratings00 Ratings
Performance tracking2.62 Ratings00 Ratings
Performance Management
Comparison of Performance Management features of Product A and Product B
EPAY Systems
2.1
2 Ratings
116% below category average
Frontline HCM (Aesop Online)
7.0
1 Ratings
13% below category average
Performance plans2.82 Ratings7.01 Ratings
Performance improvement plans1.01 Ratings00 Ratings
Review status tracking2.82 Ratings00 Ratings
Review reminders2.82 Ratings00 Ratings
Multiple review frequency1.01 Ratings00 Ratings
Recruiting / ATS
Comparison of Recruiting / ATS features of Product A and Product B
EPAY Systems
2.2
2 Ratings
112% below category average
Frontline HCM (Aesop Online)
-
Ratings
Job Requisition Management2.62 Ratings00 Ratings
Company Website Posting2.62 Ratings00 Ratings
Publish to Social Media1.01 Ratings00 Ratings
Job Search Site Posting2.62 Ratings00 Ratings
Duplicate Candidate Prevention1.01 Ratings00 Ratings
Applicant Tracking2.62 Ratings00 Ratings
Notifications and Alerts2.62 Ratings00 Ratings
Succession Planning
Comparison of Succession Planning features of Product A and Product B
EPAY Systems
-
Ratings
Frontline HCM (Aesop Online)
10.0
1 Ratings
24% above category average
Candidate search00 Ratings10.01 Ratings
Best Alternatives
EPAY SystemsFrontline HCM (Aesop Online)
Small Businesses
Patriot Software
Patriot Software
Score 9.0 out of 10
Patriot Software
Patriot Software
Score 9.0 out of 10
Medium-sized Companies
Paypro Workforce Management
Paypro Workforce Management
Score 9.5 out of 10
Paypro Workforce Management
Paypro Workforce Management
Score 9.5 out of 10
Enterprises
Infor Human Resources
Infor Human Resources
Score 7.3 out of 10
Infor Human Resources
Infor Human Resources
Score 7.3 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
EPAY SystemsFrontline HCM (Aesop Online)
Likelihood to Recommend
6.6
(6 ratings)
8.2
(16 ratings)
Likelihood to Renew
-
(0 ratings)
9.0
(1 ratings)
Usability
1.0
(1 ratings)
9.0
(3 ratings)
Availability
-
(0 ratings)
8.0
(1 ratings)
Performance
-
(0 ratings)
10.0
(1 ratings)
Support Rating
1.0
(1 ratings)
9.0
(5 ratings)
In-Person Training
-
(0 ratings)
10.0
(1 ratings)
Implementation Rating
-
(0 ratings)
9.0
(1 ratings)
Configurability
-
(0 ratings)
8.0
(1 ratings)
Ease of integration
-
(0 ratings)
7.0
(1 ratings)
Product Scalability
-
(0 ratings)
10.0
(1 ratings)
Vendor post-sale
-
(0 ratings)
9.0
(1 ratings)
Vendor pre-sale
-
(0 ratings)
10.0
(1 ratings)
User Testimonials
EPAY SystemsFrontline HCM (Aesop Online)
Likelihood to Recommend
EPAY Systems
I am able to track which of my clients have paid their invoices and which have not. The number of days that the EPAY invoice is outstanding is easily accessible. The date the original invoice was sent is displayed. The initial form to complete in order to send the EPAY is so simple a caveman can do it. Just need the client's name, email, and the amount of the invoice. The automated follow-up emails to the clients who have not paid are helpful.
Read full review
Frontline Education
Frontline is well suited for an organization such as a school district where teachers sometimes need to put in for a substitute at the last minute or especially early in the morning. The system also helps with substitutes in picking up the jobs when a teacher puts in an absence.
Read full review
Pros
EPAY Systems
  • EPAY team is responsive to our needs. Excellent team who understands our challenges and helps us come up with solutions.
  • System functionality is configurable so that we minimize custom programming.
Read full review
Frontline Education
  • Easily submission process. Select the day you need to schedule on the listed calendar, mark the type of request, and submit.
  • Works on different digital devices including phones, tablets, and computers.
  • Easily track your balances by looking at your account history.
  • Delete requests you have already submitted.
Read full review
Cons
EPAY Systems
  • All-time punches are rounded to 15-minute intervals which can skew accurate break times.
  • Slow lading or occasional lags due to server overload.
  • Sync errors cause occasional overlapping punches.
Read full review
Frontline Education
  • Teachers cannot cancel their own absence. We have to ask the office staff to do so. This is irritating when an absence must be canceled (Due to a canceled professional development, for example).
  • Sometimes absences go unfilled. It would be great if AESOP could have a roster of qualified substitutes to cover absences.
  • You cannot assign your absence to a particular substitute if you know he or she is available and a good fit for your absence.
Read full review
Likelihood to Renew
EPAY Systems
No answers on this topic
Frontline Education
Long time customer with Frontline Absence Management. Product support has been excellent, integrations easy to work with, & suite of products mesh together well.
Read full review
Usability
EPAY Systems
Because I can't give it a Zero, I believe EPAY Systems is the most senseless system I have ever used. I worked on systems over 25 years ago that were better. In my opinion, there is no logic to the programming; the system is unbelievably SLOW, and there and hundreds of problems every week. And major ones that they will not or can not correct. For example, we can not file or access employee records in the system as it can take longer than 10 minutes to view or load one document for one employee - IF the system allows you to get that far, which it usually doesn't.
Read full review
Frontline Education
While we have had minor issues logging in as our organization has its own login page, the site and its application are very easy to use. So long as members of a group log in through the appropriate page, navigating and using this site is quite easy. With the transition from Aesop to Frontline, the page also seems to have worked through any glitches found with the previous page and its app.
Read full review
Reliability and Availability
EPAY Systems
No answers on this topic
Frontline Education
There have been several times the system was unavailable. When there has been an issue, Frontline HAS NOT notified us....which has been disappointing.
Read full review
Performance
EPAY Systems
No answers on this topic
Frontline Education
No issues reported by end users of slow or not loading pages.
Read full review
Support Rating
EPAY Systems
I feel the support is terrible. We have an outsourced support purpose who doesn't understand the EPAY Systems or our company, [removed], will only answer the first thing mentioned even if there is an entire list. Then the answer does not solve the 1st problem on the list or any other and has no idea how to help us. We have requested a replacement and were told we would get one, then told later we would not. I believe while the support person is nice, I believe they were not trained or supported on their end, and effectiveness is probably 1% or less, takes forever, and is only on the minor issues.
Read full review
Frontline Education
Internal support is provided by EDU Staff based out of Grand Rapids. Whenever I have had an issue they are very responsive to my needs. For instance, there may be conflicts in the amount of money that was listed for the contract. There may be questions about the length of an assignment such as 1/2 day, full day, or early dismissal. The school will sometimes enter the wrong information. Very good IT support, but sometimes you are on hold for 5 to 10 minutes because they do not have enough workers in their Call Center
Read full review
In-Person Training
EPAY Systems
No answers on this topic
Frontline Education
Our Implementer/Trainer was a product line expert. He (Connor) walked us through every step with confidence and explained everything in detail. Frontline provided written documentation, cut-n-paste emails to staff, and a test environment for us to play in. We were able to test unique scenarios without actually sending emails, notifications, alerts to staff. This was very useful.
Read full review
Implementation Rating
EPAY Systems
No answers on this topic
Frontline Education
Our Frontline implementer was an expert in the field & knew the product in & out. We had very little issues going live.
Read full review
Alternatives Considered
EPAY Systems
Our main reason for switching to Blueforce is
that we found the platform to be pretty promising and interactive than other
alternatives. With other alternatives, there was one issue or another which just
used to not give us a very smooth and subtle experience. Thankfully, this tool
has solved all our problems and has been a godsend gift that does its job
quietly and lets the final results make the noise.
Read full review
Frontline Education
Frontline seems to be the industry standard for this software in the education industry. I am not familiar with any competitors or what was evaluated prior to implementing Frontline. For it to be the industry standard, I would assume that its cost is fair in relation to competitors and that the onboarding process is simple.
Read full review
Scalability
EPAY Systems
No answers on this topic
Frontline Education
Our district has approximately 300 substitutes & 1,800 employees. Size has never been an issue with Absence Management. There are other districts much larger using Absence Management with no problems
Read full review
Return on Investment
EPAY Systems
  • Decreased the Risk of lawsuits due to paying incorrectly
  • Allows for accurate Payroll process
  • Employees are paid correctly per the law- Employee Happiness
Read full review
Frontline Education
  • It's given staff direct access to inputting their absences and secure coverage quicker, whereas before they had to make a call to a person. That person had to secure coverage for the entire district at different levels. Sometimes that person was absent or unable to provide coverage.
Read full review
ScreenShots

EPAY Systems Screenshots

Screenshot of Timesheet Details