TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    EPAY Systems

    Score9 out of 10
    Mid-Size Companies (51-1,000 employees)
    EPAY Systems, a PrismHR Company, is a SaaS provider of human capital management technology and services designed to help medium to large businesses better manage their workforce. Their solutions include recruiting and applicant tracking, new hire onboarding, benefits administration, HR management, time tracking, workforce management, payroll processing, tax management, performance management, ACA reporting, and COBRA administration.N/A

    Harri

    Score6 out of 10
    N/AHarri, headquartered in New York, offers a workforce optimization platform for restaurants, which supports scheduling and attendance management, hiring, as well as communicating with employees and collaboration.N/A
    Pricing
    EPAY SystemsHarri
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    EPAY SystemsHarri
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeRequiredNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    EPAY SystemsHarri
    Considered Both Products
    EPAY Systems
    No answer on this topic
    Harri
    No answer on this topic
    Key User Insights
    Would buy again
    83%
    Would buy again
    5 Answers
    86%
    Would buy again
    6 Answers
    Delivers good value for the price
    80%
    Delivers good value for the price
    4 Answers
    83%
    Delivers good value for the price
    5 Answers
    Happy with the feature set
    83%
    Happy with the feature set
    5 Answers
    86%
    Happy with the feature set
    6 Answers
    Lived up to sales and marketing promises
    80%
    Lived up to sales and marketing promises
    4 Answers
    No answers on this topic
    Implementation went as expected
    80%
    Implementation went as expected
    4 Answers
    No answers on this topic
    Best Alternatives
    EPAY SystemsHarri
    Small Businesses
    Deputy
    Score8.6 out of 10
    Deputy
    Score8.6 out of 10
    Medium-sized Companies
    Harri
    Score6 out of 10
    Paypro Workforce Management
    Score9.1 out of 10
    Enterprises
    Enterprise eTIME, by ADP (discontinued)
    Score10 out of 10
    Enterprise eTIME, by ADP (discontinued)
    Score10 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    EPAY SystemsHarri
    Likelihood to Recommend
    6.4
    (6 ratings)
    1.1
    (7 ratings)
    Usability
    1.0
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    1.0
    (1 ratings)
    7.5
    (5 ratings)
    User Testimonials
    EPAY SystemsHarri
    Likelihood to Recommend
    EPAY Systems
    I am able to track which of my clients have paid their invoices and which have not. The number of days that the EPAY invoice is outstanding is easily accessible. The date the original invoice was sent is displayed. The initial form to complete in order to send the EPAY is so simple a caveman can do it. Just need the client's name, email, and the amount of the invoice. The automated follow-up emails to the clients who have not paid are helpful.
    Incentivized
    Read full review
    Harri
    Harri is optimized for hotel companies and medium-sized companies with a high demand for personnel, due to its potential it allows the recruitment of suitable employees for each job
    Incentivized
    Read full review
    Pros
    EPAY Systems
    • EPAY team is responsive to our needs. Excellent team who understands our challenges and helps us come up with solutions.
    • System functionality is configurable so that we minimize custom programming.
    Incentivized
    Read full review
    Harri
    • I9 is filled up with machine accuracy. The fact that it is not possible to override the system and hire someone without a proper and valid work permit, makes our lives more relaxed.
    • Adding a new policy is done within a couple of hours... for the company that has close to 400 employees.
    • Reporting is quick and very easy to handle. All of your data can be pulled from the phone!
    • Managing interviews and handling hiring is extremely fast. everything is being done through three clicks.
    Read full review
    Cons
    EPAY Systems
    • All-time punches are rounded to 15-minute intervals which can skew accurate break times.
    • Slow lading or occasional lags due to server overload.
    • Sync errors cause occasional overlapping punches.
    Incentivized
    Read full review
    Harri
    • Isn't very clear on how to load your own templates
    • The interview calendar could be vastly improved in my opinion, and perhaps tie in with personal calendars on phone/email
    Read full review
    Usability
    EPAY Systems
    Because I can't give it a Zero, I believe EPAY Systems is the most senseless system I have ever used. I worked on systems over 25 years ago that were better. In my opinion, there is no logic to the programming; the system is unbelievably SLOW, and there and hundreds of problems every week. And major ones that they will not or can not correct. For example, we can not file or access employee records in the system as it can take longer than 10 minutes to view or load one document for one employee - IF the system allows you to get that far, which it usually doesn't.
    Read full review
    Harri
    No answers on this topic
    Support Rating
    EPAY Systems
    I feel the support is terrible. We have an outsourced support purpose who doesn't understand the EPAY Systems or our company, [removed], will only answer the first thing mentioned even if there is an entire list. Then the answer does not solve the 1st problem on the list or any other and has no idea how to help us. We have requested a replacement and were told we would get one, then told later we would not. I believe while the support person is nice, I believe they were not trained or supported on their end, and effectiveness is probably 1% or less, takes forever, and is only on the minor issues.
    Read full review
    Harri
    I have never had to use customer support on Harri’s website. I would say that this tells you a lot about the software itself - very user-friendly - which is why I scored it a 7! There have been a few times when it has taken me a while to work out errors on a page, for example, phone number formats. It would be useful if Harri were to provide more information e.g., if you were to hover over the telephone number, for example. It told you the way it wanted you to write it.
    Incentivized
    Read full review
    Alternatives Considered
    EPAY Systems
    Our main reason for switching to Blueforce is
    that we found the platform to be pretty promising and interactive than other
    alternatives. With other alternatives, there was one issue or another which just
    used to not give us a very smooth and subtle experience. Thankfully, this tool
    has solved all our problems and has been a godsend gift that does its job
    quietly and lets the final results make the noise.
    Incentivized
    Read full review
    Harri
    It was a very confusing Sales process at Fourth and with Harri, it was seamless and easy to use and communicate with their team.
    Read full review
    Return on Investment
    EPAY Systems
    • Decreased the Risk of lawsuits due to paying incorrectly
    • Allows for accurate Payroll process
    • Employees are paid correctly per the law- Employee Happiness
    Incentivized
    Read full review
    Harri
    • Using Harri we found that through its functions we were able to attract a large number of potential employees with skills suited to our needs.
    • We were easily able to identify and reflect the great time gain and paperwork savings obtained by using this software.
    • Harri allows the use of all the ATS tools present in this type of software, presenting itself as one of the most complete at a moderate cost.
    Incentivized
    Read full review
    ScreenShots

    EPAY Systems Screenshots

    Screenshot of Timesheet Details

    Harri Screenshots

    Screenshot of the Harri dashboardScreenshot of Harri AMS viewScreenshot of My DocsScreenshot of the Engage dashboard