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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    EPAY Systems

    Score9 out of 10
    Mid-Size Companies (51-1,000 employees)
    EPAY Systems, a PrismHR Company, is a SaaS provider of human capital management technology and services designed to help medium to large businesses better manage their workforce. Their solutions include recruiting and applicant tracking, new hire onboarding, benefits administration, HR management, time tracking, workforce management, payroll processing, tax management, performance management, ACA reporting, and COBRA administration.N/A

    Hubstaff

    Score9.4 out of 10
    Small Businesses (1-50 employees)
    Hubstaff is a workforce analytics software tailored to boost productivity in remote, hybrid, and in-house teams while fostering a positive employee experience. Integrating with over 30 apps, Hubstaff's key features include time tracking, screenshots, activity tracking, URL and app monitoring, workforce analytics, automatic payroll and invoicing, scheduling, GPS and location monitoring, and timesheets. Hubstaff is compatible with Mac, Windows, Linux, Chrome, iOS, and…

    $14

    per month 2 seats (minimum)

    Pricing
    EPAY SystemsHubstaff
    Editions & Modules
    No answers on this topic
    Starter
    $7
    per month per user (2 seat minimum)
    Grow
    $9
    per month per user (2 seat minimum)
    Team
    $12
    per month per user (2 seat minimum)
    Enterprise
    $300
    per year per seat
    Offerings
    Pricing Offerings
    EPAY SystemsHubstaff
    Free Trial
    NoYes
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    YesYes
    Entry-level Setup FeeRequiredNo setup fee
    Additional Details—Discount available for annual pricing.
    More Pricing Information
    Community Pulse
    EPAY SystemsHubstaff
    Considered Both Products
    EPAY Systems
    No answer on this topic
    Hubstaff
    No answer on this topic
    Key User Insights
    Would buy again
    83%
    Would buy again
    5 Answers
    100%
    Would buy again
    20 Answers
    Delivers good value for the price
    80%
    Delivers good value for the price
    4 Answers
    95%
    Delivers good value for the price
    19 Answers
    Happy with the feature set
    83%
    Happy with the feature set
    5 Answers
    95%
    Happy with the feature set
    19 Answers
    Lived up to sales and marketing promises
    80%
    Lived up to sales and marketing promises
    4 Answers
    100%
    Lived up to sales and marketing promises
    18 Answers
    Implementation went as expected
    80%
    Implementation went as expected
    4 Answers
    89%
    Implementation went as expected
    17 Answers
    Best Alternatives
    EPAY SystemsHubstaff
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    Deputy
    Score8.6 out of 10
    Time Doctor
    Score8 out of 10
    Medium-sized Companies
    Harri
    Score6 out of 10
    Toggl Track
    Score9 out of 10
    Enterprises
    Enterprise eTIME, by ADP (discontinued)
    Score10 out of 10
    TimeCamp
    Score7.3 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    EPAY SystemsHubstaff
    Likelihood to Recommend
    6.4
    (6 ratings)
    9.6
    (24 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    10.0
    (1 ratings)
    Usability
    1.0
    (1 ratings)
    8.7
    (3 ratings)
    Availability
    -
    (0 ratings)
    10.0
    (1 ratings)
    Performance
    -
    (0 ratings)
    10.0
    (1 ratings)
    Support Rating
    1.0
    (1 ratings)
    10.0
    (5 ratings)
    Configurability
    -
    (0 ratings)
    10.0
    (1 ratings)
    Vendor post-sale
    -
    (0 ratings)
    10.0
    (1 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    10.0
    (1 ratings)
    User Testimonials
    EPAY SystemsHubstaff
    Likelihood to Recommend
    EPAY Systems
    I am able to track which of my clients have paid their invoices and which have not. The number of days that the EPAY invoice is outstanding is easily accessible. The date the original invoice was sent is displayed. The initial form to complete in order to send the EPAY is so simple a caveman can do it. Just need the client's name, email, and the amount of the invoice. The automated follow-up emails to the clients who have not paid are helpful.
    Incentivized
    Read full review
    Hubstaff
    It enables you to monitor workers' time on every project. It monitors productivity even if an internet connection is not available. It provides a customizable interface. Every task is customizable to suit project requirements. It allows you to track time from anywhere in the world. In this way, it provides powerful insights to determine how many hours are required to do a project.
    Incentivized
    Read full review
    Pros
    EPAY Systems
    • EPAY team is responsive to our needs. Excellent team who understands our challenges and helps us come up with solutions.
    • System functionality is configurable so that we minimize custom programming.
    Incentivized
    Read full review
    Hubstaff
    • Its interface is also quite easy to handle and is designed in a user friendly way.
    • Overall, I feel that Hubstaff is a very useful invention that has the ability to attract and fascinate users.
    • Hubstaff offers a customizable and easily tailored according to your requirements user interface where with the help of just one click you can start or even stop tracking your daily project activities.
    Incentivized
    Read full review
    Cons
    EPAY Systems
    • All-time punches are rounded to 15-minute intervals which can skew accurate break times.
    • Slow lading or occasional lags due to server overload.
    • Sync errors cause occasional overlapping punches.
    Incentivized
    Read full review
    Hubstaff
    • I am having a problem with its customer support. [I feel it is] one of the worst customer service I have gone through for the longest time. They did not even know about their own platform, response time is late and there is no such name of help from their side what so ever which makes it a very difficult platform to use.
    • [I believe it] needs a lot of upgrades in customer support system.
    Incentivized
    Read full review
    Likelihood to Renew
    EPAY Systems
    No answers on this topic
    Hubstaff
    Because it's easy to implement and use. It does not disrupt your work.
    Incentivized
    Read full review
    Usability
    EPAY Systems
    Because I can't give it a Zero, I believe EPAY Systems is the most senseless system I have ever used. I worked on systems over 25 years ago that were better. In my opinion, there is no logic to the programming; the system is unbelievably SLOW, and there and hundreds of problems every week. And major ones that they will not or can not correct. For example, we can not file or access employee records in the system as it can take longer than 10 minutes to view or load one document for one employee - IF the system allows you to get that far, which it usually doesn't.
    Read full review
    Hubstaff
    I give it 9 because it is really good for time tracking and managing remote teams. It helps me to manage my team very efficiently. Still, prices are high, so don't give 10. I need more discounts to add more team. Also need more accuracy as users are now fooling the tools with various cheats. Overall it is good and helfull
    Incentivized
    Read full review
    Reliability and Availability
    EPAY Systems
    No answers on this topic
    Hubstaff
    I've never had any issues and always received proper support. They let you know in advance when they'll be in maintenance and it's always in odd hours, so it's good. You still can use it when they are maintaining it.
    Incentivized
    Read full review
    Performance
    EPAY Systems
    No answers on this topic
    Hubstaff
    I've never had any issues. It loads correctly and works like a charm.
    Incentivized
    Read full review
    Support Rating
    EPAY Systems
    I feel the support is terrible. We have an outsourced support purpose who doesn't understand the EPAY Systems or our company, [removed], will only answer the first thing mentioned even if there is an entire list. Then the answer does not solve the 1st problem on the list or any other and has no idea how to help us. We have requested a replacement and were told we would get one, then told later we would not. I believe while the support person is nice, I believe they were not trained or supported on their end, and effectiveness is probably 1% or less, takes forever, and is only on the minor issues.
    Read full review
    Hubstaff
    Hubstaff has always responded to support requests in a timely manner and has kept me in the loop of changes. When contacting them about future changes/features they've always been upfront on whether that is a change they are looking to make and when that change may occur. Finally, if the person I have communicated with was unable to resolve, they always escalated to the next best person who can answer/resolve.
    Incentivized
    Read full review
    Implementation Rating
    EPAY Systems
    No answers on this topic
    Hubstaff
    None, everything went smoothly.
    Incentivized
    Read full review
    Alternatives Considered
    EPAY Systems
    Our main reason for switching to Blueforce is
    that we found the platform to be pretty promising and interactive than other
    alternatives. With other alternatives, there was one issue or another which just
    used to not give us a very smooth and subtle experience. Thankfully, this tool
    has solved all our problems and has been a godsend gift that does its job
    quietly and lets the final results make the noise.
    Incentivized
    Read full review
    Hubstaff
    Hubstaff keeps interesting and smart features and functions. The most interesting feature is the reporting feature that has brought much convenience
    to me. It is no doubt a great tool for planning budgets, managing workflows,
    tracking time, and best supervision capabilities.
    Incentivized
    Read full review
    Contract Terms and Pricing Model
    EPAY Systems
    No answers on this topic
    Hubstaff
    I didn't help purchase this product. We just implement it.
    Incentivized
    Read full review
    Professional Services
    EPAY Systems
    No answers on this topic
    Hubstaff
    Not sure we used the professional service.
    Incentivized
    Read full review
    Return on Investment
    EPAY Systems
    • Decreased the Risk of lawsuits due to paying incorrectly
    • Allows for accurate Payroll process
    • Employees are paid correctly per the law- Employee Happiness
    Incentivized
    Read full review
    Hubstaff
    • Hubstaff has enabled us to identify the most productive workers which enables us to maximize profitability.
    • Hubstaff has enabled us to quickly identify drops in engagement or output, or just poor performance due to not caring so we can move on instead of trying to fit a square peg into a round hole.
    • HubStaff lets us actively measure retainers vs delivered hours and adjust contracts to what we really need based on our time expenditures.
    Incentivized
    Read full review
    ScreenShots

    EPAY Systems Screenshots

    Screenshot of Timesheet Details

    Hubstaff Screenshots

    Screenshot of the time tracking interface, with screenshotsScreenshot of the remote work dashboardScreenshot of Hubstaff's 30 project management integrations