TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    MyChart

    Score7.7 out of 10
    N/AEpic software offers MyChart, a patient portal for sharing health records and information, guidance, or communicating, as well as patient scheduling.N/A

    Lotame

    Score8.8 out of 10
    N/ALotame is the flagship data management platform (DMP) from Lotame Solutions in Columbia, Maryland, billed as a cross-screen DMP that leverages "second-party" data (i.e. first-party data acquired via strategic partners).N/A
    Pricing
    MyChartLotame
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    MyChartLotame
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    MyChartLotame
    Considered Both Products
    Epic
    No answer on this topic
    Lotame
    No answer on this topic
    Key User Insights
    Would buy again
    100%
    Would buy again
    6 Answers
    No answers on this topic
    Delivers good value for the price
    No answers on this topic
    No answers on this topic
    Happy with the feature set
    100%
    Happy with the feature set
    6 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    No answers on this topic
    No answers on this topic
    Implementation went as expected
    No answers on this topic
    No answers on this topic
    Features
    MyChartLotame
    Data Collection
    Comparison of Data Collection features of Epic MyChart and Lotame
    Feature
    Epic MyChart
    -
    Ratings
    Lotame
    6.3
    8 Ratings
    26% below category average
    Collection of first-party data00 Ratings6.08 Ratings
    Collection of third-party data00 Ratings9.07 Ratings
    Access to Third-party Data Providers00 Ratings4.08 Ratings
    Data Classification
    Comparison of Data Classification features of Epic MyChart and Lotame
    Feature
    Epic MyChart
    -
    Ratings
    Lotame
    7.7
    8 Ratings
    7% below category average
    Audience taxonomy00 Ratings7.08 Ratings
    Tag Management00 Ratings8.07 Ratings
    Data Analysis Dashboard00 Ratings8.08 Ratings
    Ad Network Integration
    Comparison of Ad Network Integration features of Epic MyChart and Lotame
    Feature
    Epic MyChart
    -
    Ratings
    Lotame
    6.0
    7 Ratings
    28% below category average
    Data Transfer00 Ratings5.06 Ratings
    DSP integration00 Ratings7.07 Ratings
    DMP Analytics
    Comparison of DMP Analytics features of Epic MyChart and Lotame
    Feature
    Epic MyChart
    -
    Ratings
    Lotame
    6.5
    8 Ratings
    19% below category average
    Campaign Analytics00 Ratings6.06 Ratings
    Audience Analytics00 Ratings7.08 Ratings
    Best Alternatives
    MyChartLotame
    Small Businesses
    No answers on this topic
    No answers on this topic
    Medium-sized Companies
    No answers on this topic
    Adobe Audience Manager
    Score7.9 out of 10
    Enterprises
    No answers on this topic
    Adobe Audience Manager
    Score7.9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    MyChartLotame
    Likelihood to Recommend
    10.0
    (6 ratings)
    8.0
    (8 ratings)
    Support Rating
    -
    (0 ratings)
    8.0
    (1 ratings)
    User Testimonials
    MyChartLotame
    Likelihood to Recommend
    Epic
    Before using Epic MyChart as a company we would contact our customers to inform them of results or appointments. With Epic My Chart, this has saved valuable resources as customers can now access their results on the app interface. This is very smooth and effective. We can now send direct marketing to them and generally keep them well informed.
    Incentivized
    Read full review
    Lotame
    Well suited for advertising business. Has a lot of links to all relevant technologies. It is also a great platform if you want to buy or sell data and look for quality here. But you need a team which knows how to handle data. Less appropriate when you expect a fully managed service.
    Incentivized
    Read full review
    Pros
    Epic
    • Collecting payments for bills
    • Providing patient data for analysis
    • Continuous updates of their UI
    • Integrating different tools like virtual visits, SmartExam
    Incentivized
    Read full review
    Lotame
    • Its ability to show different affinities of audience segments
    • Creating and customizing audience segments
    • Great reporting features to help learn more about audience segments and media performance
    Incentivized
    Read full review
    Cons
    Epic
    • Slow communication form for private messaging, could add a live chat feature option.
    • Better organization to have my chart of multiple companies flow seamlessly on the patient/individual side. A lot of times they have to create multiple accounts, one person provider.
    • Being able to use the app outside of the US allows more access and freedom-range for those that travel or work internationally.
    Incentivized
    Read full review
    Lotame
    • So far we haven't encountered too many "needs improvement" pain points with Lotame - if we've had a problem so far it's been more a matter of needing to learn that particular action than any fault of Lotame.
    Incentivized
    Read full review
    Support Rating
    Epic
    No answers on this topic
    Lotame
    Lotame has been an excellent partner with MMP
    Incentivized
    Read full review
    Alternatives Considered
    Epic
    More market share, so people are more used to Epic MyChart.
    Incentivized
    Read full review
    Lotame
    There are alternatives in the market - Visual DNA, Bluekai/Oracle/ Adobe Audience Manager, Krux. They all offer a similar offering, however, I prefer the easy UI which is very intuitive even for beginners to the DMP world.
    Read full review
    Return on Investment
    Epic
    • It allows me to better decision about my health
    • It allows me to show my medical records to friends and family that are in the medical field
    • Makes it easy to have one location for all medical records
    Incentivized
    Read full review
    Lotame
    • Helped us increase data revenue via their unbranded exchange.
    • Campaign and audience reporting is used to sales discussions to justify increased spend post trial campaigns.
    Read full review
    ScreenShots