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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Epic

    Score8.6 out of 10
    N/AEpic offers a suite of medical practice management and EHR software.N/A

    TripIt

    Score8.7 out of 10
    N/ATripIt is a travel management app offered by Concur, which allows users to organize and coordinate travel plans. Editions include a free version, TripIt Pro, and TripIt for Teams.N/A
    Pricing
    EpicTripIt
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    EpicTripIt
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    EpicTripIt
    Considered Both Products
    Epic
    No answer on this topic
    SAP Concur
    No answer on this topic
    Key User Insights
    Would buy again
    100%
    Would buy again
    8 Answers
    100%
    Would buy again
    12 Answers
    Delivers good value for the price
    100%
    Delivers good value for the price
    5 Answers
    100%
    Delivers good value for the price
    9 Answers
    Happy with the feature set
    88%
    Happy with the feature set
    7 Answers
    100%
    Happy with the feature set
    12 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    100%
    Lived up to sales and marketing promises
    6 Answers
    Implementation went as expected
    No answers on this topic
    100%
    Implementation went as expected
    9 Answers
    Features
    EpicTripIt
    Billing and Claims Management
    Comparison of Billing and Claims Management features of Epic and TripIt
    Feature
    Epic
    8.3
    7 Ratings
    10% above category average
    TripIt
    -
    Ratings
    Real-time eligibility verification8.36 Ratings00 Ratings
    Claims management8.36 Ratings00 Ratings
    Coding8.37 Ratings00 Ratings
    Patient billing8.37 Ratings00 Ratings
    Financial Reporting8.36 Ratings00 Ratings
    Patient Scheduling
    Comparison of Patient Scheduling features of Epic and TripIt
    Feature
    Epic
    7.9
    7 Ratings
    3% above category average
    TripIt
    -
    Ratings
    Rule-based scheduling8.67 Ratings00 Ratings
    Automated appointment reminders10.05 Ratings00 Ratings
    Automated patient check-in7.25 Ratings00 Ratings
    Multi-location support8.66 Ratings00 Ratings
    Calendar interface5.06 Ratings00 Ratings
    Electronic Medical Records
    Comparison of Electronic Medical Records features of Epic and TripIt
    Feature
    Epic
    8.6
    7 Ratings
    18% above category average
    TripIt
    -
    Ratings
    Charting / document management9.37 Ratings00 Ratings
    Templates9.37 Ratings00 Ratings
    Patient portal8.67 Ratings00 Ratings
    Mobile/tablet support7.97 Ratings00 Ratings
    Fax integration8.65 Ratings00 Ratings
    Integration with other EMR and PM systems7.27 Ratings00 Ratings
    Workflow automation7.95 Ratings00 Ratings
    Speech recognition10.04 Ratings00 Ratings
    Customization7.67 Ratings00 Ratings
    E-prescribing9.37 Ratings00 Ratings
    Medical Security and Privacy
    Comparison of Medical Security and Privacy features of Epic and TripIt
    Feature
    Epic
    9.5
    7 Ratings
    13% above category average
    TripIt
    -
    Ratings
    HIPAA compliance10.07 Ratings00 Ratings
    Role-based permission levels9.37 Ratings00 Ratings
    Data backups and redundancy9.37 Ratings00 Ratings
    Local mode / networking failsafe9.37 Ratings00 Ratings
    Workflow and Scale
    Comparison of Workflow and Scale features of Epic and TripIt
    Feature
    Epic
    7.7
    7 Ratings
    2% above category average
    TripIt
    -
    Ratings
    Task tracking6.97 Ratings00 Ratings
    Specialty-specific workflows6.97 Ratings00 Ratings
    Multi-office / multi-physician capabilities9.37 Ratings00 Ratings
    Travel Management
    Comparison of Travel Management features of Epic and TripIt
    Feature
    Epic
    -
    Ratings
    TripIt
    7.6
    1 Ratings
    32% above category average
    Customizable Approval Workflows00 Ratings7.01 Ratings
    Extensive Inventory00 Ratings8.01 Ratings
    Readily Available Support00 Ratings7.01 Ratings
    Easy Travel Booking00 Ratings7.01 Ratings
    Mobile Travel Application00 Ratings9.01 Ratings
    Centralized Itinerary Management00 Ratings10.01 Ratings
    Collaborative Booking00 Ratings6.01 Ratings
    Reuses Traveler Information00 Ratings5.01 Ratings
    User-friendly Interface00 Ratings9.01 Ratings
    Travel Alerts00 Ratings8.01 Ratings
    Best Alternatives
    EpicTripIt
    Small Businesses
    athenaClinicals
    Score10 out of 10
    Airbnb for Work
    Score8.5 out of 10
    Medium-sized Companies
    CareLogic EHR
    Score10 out of 10
    Lola.com
    Score8 out of 10
    Enterprises
    eClinicalWorks
    Score7.9 out of 10
    Egencia
    Score5.5 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    EpicTripIt
    Likelihood to Recommend
    8.6
    (8 ratings)
    8.0
    (14 ratings)
    Likelihood to Renew
    10.0
    (1 ratings)
    9.0
    (2 ratings)
    Usability
    9.0
    (6 ratings)
    8.0
    (2 ratings)
    Availability
    -
    (0 ratings)
    10.0
    (1 ratings)
    Performance
    -
    (0 ratings)
    10.0
    (1 ratings)
    Support Rating
    10.0
    (6 ratings)
    9.0
    (5 ratings)
    In-Person Training
    10.0
    (1 ratings)
    -
    (0 ratings)
    Online Training
    8.0
    (1 ratings)
    -
    (0 ratings)
    Implementation Rating
    10.0
    (1 ratings)
    10.0
    (1 ratings)
    Configurability
    -
    (0 ratings)
    10.0
    (1 ratings)
    Ease of integration
    -
    (0 ratings)
    10.0
    (1 ratings)
    Product Scalability
    -
    (0 ratings)
    10.0
    (1 ratings)
    Vendor post-sale
    -
    (0 ratings)
    10.0
    (1 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    10.0
    (1 ratings)
    User Testimonials
    EpicTripIt
    Likelihood to Recommend
    Epic
    Epic is very good on the medical side and continues improving mental health and dental care. Having integrated telehealth via Zoom was a game-changer. During COVID, it was vital to have telehealth options and to ensure it was completely HIPAA Compliant and easy to document inside their health record.
    Incentivized
    Read full review
    SAP Concur
    TripIt is great for anyone who has multiple trips at any given time. It is also very good at tracking multiple reservations automatically on individual trips. It's not appropriate for low volume trips or only short trips. It is also good for sharing itineraries with others. It's not good for calendar views.
    Incentivized
    Read full review
    Pros
    Epic
    • There are doctors' notes templates with prepopulated fields in them. This saves a lot of time.
    • Epic sends medication orders to pharmacies electronically so that we do not have to call. This saves a lot of time.
    • Epic has a Secure Chat feature via which we can send HIPAA protected messages to any employee with the patient's name and record attached.
    • It has a PDMP link. We can look up what controlled medications such as opiates patients have been prescribed and by whom.
    • It links to MyChart, which is a platform via which patients can look up their own information without them having to call the doctors. This saves a lot of time.
    Incentivized
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    SAP Concur
    • Itinerary Management - TripIt does a great job collecting all of your travel information, including your flight and hotel information all in one location, so that you don't have to deal with multiple vendor apps, emails, or even printouts of that info. It also handles multiple upcoming trips for even easier management and organization
    • Notifications - TripIt notifies you of changes to your itinerary, such as delays or gate changes, which is great to have that information pushed to you rather than having to constantly look at flight boards for updates.
    • Apple Watch integration - As an Apple Watch user, TripIt has gone the extra mile to provide a useful watch app for travelers, making your travel information available on your wrist. This makes it even easier to catch changes to your itinerary, and not have to juggle a phone while you already have a passport and luggage to worry about!
    Incentivized
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    Cons
    Epic
    • Visual Updates: While Epic is constantly improving the user experience, there are a few features that still need a design refresh. While this does not effect functionality, it does have an impact on user perception.
    • Ordering: While placing an order for a physician is very easy, a few changes to the workflow could improve the experience for physicians.
    Incentivized
    Read full review
    SAP Concur
    • Some addresses sometimes do not load (But this is becoming rare these days)
    • Add some color to the icons (again minor improvement)
    • Ability to create cross destination group trips with different cities to have a full overview of the trip and crossover points
    Incentivized
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    Likelihood to Renew
    Epic
    It is beyond measure the best EHR on the market.
    Incentivized
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    SAP Concur
    I have been using it for a while now and I did renew it every year because it is the best way for me to keep my travel plans in one place with easy visualization
    Incentivized
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    Usability
    Epic
    You should invest time into taking a training class before using Epic, but once you get the hang of it the usability features are endless! My favorite part about Epic is how it is automated and "trained" to catch user errors that would typically be missed in normal documentation/charting. This ensures accuracy and eliminates errors.
    Incentivized
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    SAP Concur
    For me- Tripit was super easy right out of the gate. Initially, using Concur required a little bit of training.
    Incentivized
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    Reliability and Availability
    Epic
    No answers on this topic
    SAP Concur
    Ive only had the receipt scan feature crash 1 time; no other issues- in fact the app is more on top of details than I am!!
    Incentivized
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    Performance
    Epic
    No answers on this topic
    SAP Concur
    pages load fast, notifications are great. up to minute. after deboarding- my next steps are displayed. Syncs with the hotel & frequent flyer rewards programs too.
    Incentivized
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    Support Rating
    Epic
    The initial training was good but would have been even better had I been more familiar with the system before taking it. I found learning how to deal with Epic while working in the field at the same time was a (pardon the pun) Epic learning curve. I really think there should be a scribe who does the data entry and others can focus on what they do best.
    Incentivized
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    SAP Concur
    I have never called their support. That is a great question especially when rolling out into a medium to large organization. Concur is a well-respected company, so I can only suppose their Support is reasonable. I have not experienced their support.
    Incentivized
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    In-Person Training
    Epic
    Well-vetted lesson plans that teach you what you need to know for success.
    Incentivized
    Read full review
    SAP Concur
    No answers on this topic
    Online Training
    Epic
    While not as effective as in-person training, it is still adequate.
    Incentivized
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    SAP Concur
    No answers on this topic
    Implementation Rating
    Epic
    Epic has a regimented implementation process that ensures a successful go-live.
    Incentivized
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    SAP Concur
    Set up clear workflows & processes for the masses! No problems with software, only end users...haha
    Incentivized
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    Alternatives Considered
    Epic
    Epic gives extensive customization options in terms of utility and view. I have found this to be highly useful and efficient EHR as compared to other EHRs we use in our organization.
    Read full review
    SAP Concur
    TripIt is designed specifically to help individuals manage their travel info in one place. Before I used TripIt, I had to manually save my travel info in a Google Drive folder, add flights to my personal calendar, then manage multiple airline apps to get flight alerts. TripIt has made my travel much easier.
    Incentivized
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    Scalability
    Epic
    No answers on this topic
    SAP Concur
    Tripit is working great for everyone, each department meeting both company and individual needs.
    Incentivized
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    Return on Investment
    Epic
    • Being able to track and document all of our services in the same place has made an exceptional improvement in continuity of patient care, both internally across departments (medical/dental/mental health) and externally with specialists and other healthcare organizations on a national scale.
    • Continuous improvements in Data reporting and analytics make tracking and implementing quality improvement measures throughout the year easy.
    • Massive improvements to the ELLA training platform, combined with detailed and interactive training materials for all system areas, make onboarding and staff training much easier!
    Incentivized
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    SAP Concur
    • It makes it easy to see if your are missing a hotel stay.
    • It makes it easy to see if you are missing a flight.
    • It makes it easy to send reservations to someone's email and have it added to their TripIt.
    Incentivized
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    ScreenShots