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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Epicor Eagle

    Score7.9 out of 10
    N/AThe Epicor Eagle N Series is Epicor's present comprehensive retail software system built around features such as multichannel sales, a point-of-sale system, and inventory and merchandising management.N/A

    GoCardless

    Score8.7 out of 10
    N/AGoCardless, from the company of the same name in San Francisco, is a recurring payments platform that integrates with the applications businesses use every day, to give businesses more visibility over payments and saving the time on tasks like payment reconciliation. The vendor states they partner with more than 150 billing and subscription software partners globally, including Xero, Sage, QuickBooks, Zuora and Salesforce.N/A
    Pricing
    Epicor EagleGoCardless
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Epicor EagleGoCardless
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    Epicor EagleGoCardless
    Considered Both Products
    Epicor Software
    No answer on this topic
    GoCardless Ltd
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    100%
    Would buy again
    10 Answers
    Delivers good value for the price
    No answers on this topic
    90%
    Delivers good value for the price
    9 Answers
    Happy with the feature set
    No answers on this topic
    100%
    Happy with the feature set
    10 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    100%
    Lived up to sales and marketing promises
    9 Answers
    Implementation went as expected
    No answers on this topic
    100%
    Implementation went as expected
    10 Answers
    Features
    Epicor EagleGoCardless
    Payment Gateways
    Comparison of Payment Gateways features of Epicor Eagle and GoCardless
    Feature
    Epicor Eagle
    -
    Ratings
    GoCardless
    8.4
    2 Ratings
    13% above category average
    Fraud Detection00 Ratings6.52 Ratings
    API or SDK00 Ratings5.02 Ratings
    Recurring Payment Support00 Ratings10.01 Ratings
    Billing and Invoicing Support00 Ratings10.01 Ratings
    Global Support00 Ratings10.01 Ratings
    Payment Form Acceptance00 Ratings8.62 Ratings
    Best Alternatives
    Epicor EagleGoCardless
    Small Businesses
    No answers on this topic
    Apple Pay
    Score9.1 out of 10
    Medium-sized Companies
    No answers on this topic
    Payoneer
    Score8 out of 10
    Enterprises
    No answers on this topic
    Checkout.com
    Score10 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Epicor EagleGoCardless
    Likelihood to Recommend
    9.6
    (8 ratings)
    9.0
    (10 ratings)
    Likelihood to Renew
    9.1
    (1 ratings)
    -
    (0 ratings)
    Usability
    9.1
    (1 ratings)
    9.0
    (3 ratings)
    Support Rating
    9.1
    (1 ratings)
    2.0
    (1 ratings)
    Implementation Rating
    9.1
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    Epicor EagleGoCardless
    Likelihood to Recommend
    Epicor Software
    My area covers our general ledger accounting. Let me tell you how much I appreciate that Eagle will fully track the entire journal entry of a sales transaction! Our previous ERP provider did not track the Cost of Goods Sold and Sales Tax portion of a sales. It was really labor-intensive to fill the missing gaps. Switching to Eagle N Series has saved the company up to 40% in various labor costs because the reporting is accurate and detailed.
    Incentivized
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    GoCardless Ltd
    We believe GoCardless is the best-in-class solution for global companies who wish to streamline payment processing in many countries, especially when integrating within a company website or supported complementary software. It also works very well for recurring payment situations as it can be very streamlined for recurring & auto-payments. This is NOT a tool for credit card processing, so understand that and consider something like Stripe if credit card integration is your goal. The fees for GoCardless may be highly dependent on the anticipated processing volume and size of your business, so do know that very tiny companies may find the fee structure to be higher. For a US-only business, I'm not sure if GoCardless really would make the most sense outside of specifically for integrating within the software for click-thru payment processing. Where GoCardless shines is when your business operates in many countries and is looking for a seamless solution for your customers that also avoids them paying banking fees.
    Incentivized
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    Pros
    Epicor Software
    • Mobile applications like Mobile Manager, Mobile Lookup, and Pricing Planner put resources in the palm of your hand to use in the store, at trade shows, or at your competition.
    • Eagle N has powerful promotional tools with Dynamic Promotions to keep your Marketing fresh and current.
    • By combining Compass Analytics with Eagle N you can create almost any query, simple of difficult. This powerful tool lets you simplify difficult research, you can easily find a customer's receipt from ten years ago.
    • Functions like ITR (Inventory Tracking Record) ICL (Inventory Change Log) let you quickly determine the electronic history of a sku. It allows you to see what, why, how and who changed a record.
    Incentivized
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    GoCardless Ltd
    • Real time status of direct debit payments
    • Homepage dashboard is well made and efficiently tracks the payment status
    • GoCardless website supports multiple language
    Incentivized
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    Cons
    Epicor Software
    • Adding the same SKU in 2 different lines does not work in Eagle N Series.
    • In the IMU function, I would like to have the SKU field drill down to show the last 5 SKUs I was working on.
    • I would like to see the check printing feature simplified.
    • I would like to have more choices of fields that could print on our invoices.
    • In POS, it would be nice to have an easy viewer available to see what A/R customers owe.
    Incentivized
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    GoCardless Ltd
    • Reduction in fees for customers who use it for large volumes of clients
    • Easier for clients to review their payment plans
    • Payment sooner to our bank account
    Incentivized
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    Likelihood to Renew
    Epicor Software
    Eagle N series is a great tool. It really compliments the Eagle 4 Windows. The additional features are really nice to have. You can never have too much information. It helps me make better, wiser decisions. Eagle N allows compass functions without having to leave what function I'm in and see the additional information. GREAT TOOL!
    Incentivized
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    GoCardless Ltd
    No answers on this topic
    Usability
    Epicor Software
    There is a lot of information provided in Epicor. From Simple viewers to detailed information for the owner of the company, there is a lot of information. Also, let me mention, the Audit information. From a simple sku change to deletions, everything is recorded in an audit trail. It really helps to stop a thief or simply help you see what you did so you can undo it. Epicor also has a great security system. Their security bits allow you to decide who can perform what function. There are a lot of options to the funtions. This allows you to customize functions to your operation. We are not all alike!
    Incentivized
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    GoCardless Ltd
    We have had no issues with GoCardless since it was implemented in our new software. The customers are able to sign up with ease. The reporting on the site is very helpful and the site is easy to navigate
    Incentivized
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    Support Rating
    Epicor Software
    When I call in for support, they connect to my problem, view my computer with me and walk me through a solution and fixing the problem. They educate you and explain in simple terms what they are doing, how and why they fix it. This way, you understand and feel more confident moving forward and I am more efficient using the functions next time. They really are very patient.
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    GoCardless Ltd
    There is no phone support, email only, and the support is slow coming. The support staff often don't read your support query properly, so you waste time having to re-explain yourself. That is the only downside of this product.
    Incentivized
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    Implementation Rating
    Epicor Software
    The process, from my point of view, was handled very well. It was a smooth transaction with lots of support both on site and by phone. All questions were answered and everything was explained each step of the way. A lot of information and support were provided including decisions on options and securities.
    Incentivized
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    GoCardless Ltd
    No answers on this topic
    Alternatives Considered
    Epicor Software
    We were already Eagle customers when a guru from our parent company recommended we switch some of the computers on the system over to N Series. Now that I primarily use N Series, it is especially when I find myself on a computer that does not have it, that I realize how much more intuitive N Series seems to be set up.
    Incentivized
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    GoCardless Ltd
    It stacks up well against Stripe but I think they serve different purposes. Stripe is better when it comes to integrations, GoCardless is great for recurring payments, particularly for service-based businesses.
    Incentivized
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    Return on Investment
    Epicor Software
    • Epicor does provide almost a real time reporting dashboard so we have insight into our sales data and numbers necessary to make price changes if needed that have affected our bottom line and GM.
    • Our insight into certain products and the cost drivers continues to improve with the GM detail capabilities in business advisor.
    Incentivized
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    GoCardless Ltd
    • It has helped us to provide alternative payment options to our clients
    • It has helped us to secure regular and timely payments with the minimum of fuss
    Incentivized
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    ScreenShots