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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Epicor Kinetic

    Score8.1 out of 10
    N/AEpicor Kinetic is a customizable, scalable, product-centric cloud ERP designed specifically for manufacturers.N/A

    FreshBooks

    Score9.2 out of 10
    Small Businesses (1-50 employees)
    FreshBooks is an accounting service for small businesses. The solution enables users to send and manage invoices, track billable time and collect online payments. The vendor’s value proposition this that their solution provides a straightforward service that simplifies the billing process.

    $21

    per month

    Pricing
    Epicor KineticFreshBooks
    Editions & Modules
    No answers on this topic
    Lite
    $21
    per month
    Plus
    $38
    per month
    Premium
    $65
    per month
    Select
    Custom Pricing
    Offerings
    Pricing Offerings
    Epicor KineticFreshBooks
    Free Trial
    NoYes
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details—10% discount for annual pricing.
    More Pricing Information
    Community Pulse
    Epicor KineticFreshBooks
    Considered Both Products
    Epicor Software
    No answer on this topic
    FreshBooks
    No answer on this topic
    Key User Insights
    Would buy again
    92%
    Would buy again
    169 Answers
    69%
    Would buy again
    9 Answers
    Delivers good value for the price
    90%
    Delivers good value for the price
    126 Answers
    82%
    Delivers good value for the price
    9 Answers
    Happy with the feature set
    88%
    Happy with the feature set
    162 Answers
    54%
    Happy with the feature set
    7 Answers
    Lived up to sales and marketing promises
    77%
    Lived up to sales and marketing promises
    67 Answers
    64%
    Lived up to sales and marketing promises
    7 Answers
    Implementation went as expected
    70%
    Implementation went as expected
    93 Answers
    62%
    Implementation went as expected
    8 Answers
    Features
    Epicor KineticFreshBooks
    Payroll Management
    Comparison of Payroll Management features of Epicor Kinetic and FreshBooks
    Feature
    Epicor Kinetic
    7.9
    52 Ratings
    5% above category average
    FreshBooks
    -
    Ratings
    Pay calculation8.250 Ratings00 Ratings
    Benefit plan administration8.129 Ratings00 Ratings
    Direct deposit files7.537 Ratings00 Ratings
    Customization
    Comparison of Customization features of Epicor Kinetic and FreshBooks
    Feature
    Epicor Kinetic
    8.0
    151 Ratings
    6% above category average
    FreshBooks
    9.1
    35 Ratings
    18% above category average
    API for custom integration8.3145 Ratings9.330 Ratings
    Plug-ins7.7120 Ratings9.026 Ratings
    Security
    Comparison of Security features of Epicor Kinetic and FreshBooks
    Feature
    Epicor Kinetic
    8.4
    177 Ratings
    0% above category average
    FreshBooks
    10.0
    41 Ratings
    20% above category average
    Single sign-on capability8.8149 Ratings10.01 Ratings
    Role-based user permissions8.1174 Ratings10.041 Ratings
    Reporting & Analytics
    Comparison of Reporting & Analytics features of Epicor Kinetic and FreshBooks
    Feature
    Epicor Kinetic
    7.6
    186 Ratings
    1% above category average
    FreshBooks
    7.5
    57 Ratings
    4% below category average
    Dashboards7.2178 Ratings9.057 Ratings
    Standard reports7.4183 Ratings8.855 Ratings
    Custom reports8.1174 Ratings4.82 Ratings
    General Ledger and Configurable Accounting
    Comparison of General Ledger and Configurable Accounting features of Epicor Kinetic and FreshBooks
    Feature
    Epicor Kinetic
    7.3
    199 Ratings
    6% below category average
    FreshBooks
    7.5
    56 Ratings
    2% below category average
    Accounts payable8.7189 Ratings8.041 Ratings
    Accounts receivable8.6184 Ratings9.455 Ratings
    Global Financial Support7.8103 Ratings00 Ratings
    Primary and Secondary Ledgers8.2126 Ratings00 Ratings
    Journals and Reconciliations7.6151 Ratings00 Ratings
    Configurable Accounting8.1136 Ratings00 Ratings
    Standardized Processes8.0159 Ratings00 Ratings
    Cash management00 Ratings7.03 Ratings
    Bank reconciliation00 Ratings7.02 Ratings
    Expense management00 Ratings6.651 Ratings
    Time tracking00 Ratings7.642 Ratings
    Multi-currency support00 Ratings7.01 Ratings
    Regulations compliance00 Ratings6.021 Ratings
    Self-service portal00 Ratings9.13 Ratings
    Inventory Management
    Comparison of Inventory Management features of Epicor Kinetic and FreshBooks
    Feature
    Epicor Kinetic
    8.4
    186 Ratings
    5% above category average
    FreshBooks
    -
    Ratings
    Inventory tracking8.0185 Ratings00 Ratings
    Automatic reordering7.9111 Ratings00 Ratings
    Location management7.7145 Ratings00 Ratings
    Order Management
    Comparison of Order Management features of Epicor Kinetic and FreshBooks
    Feature
    Epicor Kinetic
    8.3
    189 Ratings
    5% above category average
    FreshBooks
    9.5
    49 Ratings
    25% above category average
    Pricing8.4176 Ratings8.839 Ratings
    Order entry8.3187 Ratings9.337 Ratings
    Credit card processing7.688 Ratings9.741 Ratings
    Cost of goods sold8.1165 Ratings10.01 Ratings
    Order Orchestration7.8119 Ratings00 Ratings
    Subledger and Financial Process
    Comparison of Subledger and Financial Process features of Epicor Kinetic and FreshBooks
    Feature
    Epicor Kinetic
    8.5
    161 Ratings
    12% above category average
    FreshBooks
    -
    Ratings
    Billing Management7.8142 Ratings00 Ratings
    Cash and Asset Management7.7137 Ratings00 Ratings
    Travel & Expense Management7.580 Ratings00 Ratings
    Budgetary Control & Encumbrance Accounting7.981 Ratings00 Ratings
    Period Close8.2144 Ratings00 Ratings
    Project Financial Management
    Comparison of Project Financial Management features of Epicor Kinetic and FreshBooks
    Feature
    Epicor Kinetic
    9.2
    19 Ratings
    19% above category average
    FreshBooks
    -
    Ratings
    Budgeting and Forecasting9.015 Ratings00 Ratings
    Project Costing8.016 Ratings00 Ratings
    Cost Capture10.017 Ratings00 Ratings
    Capital Project Management9.011 Ratings00 Ratings
    Customer Contract Compliance9.09 Ratings00 Ratings
    Project Revenue Recognition9.012 Ratings00 Ratings
    Project Execution Management
    Comparison of Project Execution Management features of Epicor Kinetic and FreshBooks
    Feature
    Epicor Kinetic
    7.7
    74 Ratings
    9% above category average
    FreshBooks
    -
    Ratings
    Project Planning and Scheduling7.767 Ratings00 Ratings
    Task Insight for Project Managers7.154 Ratings00 Ratings
    Project Mobile Functionality7.244 Ratings00 Ratings
    Definable Resource Pools7.051 Ratings00 Ratings
    Grants Management
    Comparison of Grants Management features of Epicor Kinetic and FreshBooks
    Feature
    Epicor Kinetic
    7.9
    33 Ratings
    6% above category average
    FreshBooks
    -
    Ratings
    Award Lifecycle Management8.529 Ratings00 Ratings
    Procurement
    Comparison of Procurement features of Epicor Kinetic and FreshBooks
    Feature
    Epicor Kinetic
    8.0
    138 Ratings
    12% above category average
    FreshBooks
    -
    Ratings
    Bids Analyzed and Compared7.559 Ratings00 Ratings
    Contract Authoring7.456 Ratings00 Ratings
    Contract Repository7.758 Ratings00 Ratings
    Requisitions-to-Purchase Orders Integrated7.696 Ratings00 Ratings
    Supplier Management7.6130 Ratings00 Ratings
    Risk Management
    Comparison of Risk Management features of Epicor Kinetic and FreshBooks
    Feature
    Epicor Kinetic
    7.8
    49 Ratings
    14% above category average
    FreshBooks
    -
    Ratings
    Risk Repository8.139 Ratings00 Ratings
    Control Management7.744 Ratings00 Ratings
    Control Efficiency Assessments7.440 Ratings00 Ratings
    Issue Detection8.545 Ratings00 Ratings
    Remediation and Certification7.739 Ratings00 Ratings
    Logistics
    Comparison of Logistics features of Epicor Kinetic and FreshBooks
    Feature
    Epicor Kinetic
    7.6
    103 Ratings
    8% above category average
    FreshBooks
    -
    Ratings
    Transportation Planning and Optimization7.971 Ratings00 Ratings
    Transportation Execution Management7.965 Ratings00 Ratings
    Trade and Customs Management7.556 Ratings00 Ratings
    Fulfillment Management8.086 Ratings00 Ratings
    Warehouse Workforce Management7.973 Ratings00 Ratings
    Manufacturing
    Comparison of Manufacturing features of Epicor Kinetic and FreshBooks
    Feature
    Epicor Kinetic
    7.9
    148 Ratings
    5% above category average
    FreshBooks
    -
    Ratings
    Production Process Design7.9119 Ratings00 Ratings
    Production Management8.2139 Ratings00 Ratings
    Configuration Management7.6106 Ratings00 Ratings
    Work Execution7.6109 Ratings00 Ratings
    Manufacturing Costs7.7132 Ratings00 Ratings
    Supply Chain
    Comparison of Supply Chain features of Epicor Kinetic and FreshBooks
    Feature
    Epicor Kinetic
    8.1
    134 Ratings
    10% above category average
    FreshBooks
    -
    Ratings
    Forecasting7.1107 Ratings00 Ratings
    Inventory Planning7.7131 Ratings00 Ratings
    Performance Monitoring7.8104 Ratings00 Ratings
    Product Lifecycle Management
    Comparison of Product Lifecycle Management features of Epicor Kinetic and FreshBooks
    Feature
    Epicor Kinetic
    7.9
    67 Ratings
    7% above category average
    FreshBooks
    -
    Ratings
    Proposal Management8.254 Ratings00 Ratings
    Product Master Data Management8.063 Ratings00 Ratings
    Best Alternatives
    Epicor KineticFreshBooks
    Small Businesses
    Zoho One
    Score9.1 out of 10
    QuickBooks Self-Employed (discontinued)
    Score4.1 out of 10
    Medium-sized Companies
    Zoho One
    Score9.1 out of 10
    MYOB
    Score8.3 out of 10
    Enterprises
    Microsoft Dynamics AX (discontinued)
    Score4.8 out of 10
    Microsoft Dynamics GP
    Score5.4 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Epicor KineticFreshBooks
    Likelihood to Recommend
    8.1
    (222 ratings)
    7.6
    (75 ratings)
    Likelihood to Renew
    8.8
    (2 ratings)
    7.6
    (18 ratings)
    Usability
    8.1
    (182 ratings)
    9.6
    (20 ratings)
    Availability
    -
    (0 ratings)
    10.0
    (2 ratings)
    Performance
    -
    (0 ratings)
    8.0
    (1 ratings)
    Support Rating
    7.3
    (3 ratings)
    6.0
    (11 ratings)
    Implementation Rating
    7.3
    (1 ratings)
    10.0
    (1 ratings)
    CPA Rating
    -
    (0 ratings)
    7.0
    (1 ratings)
    Product Scalability
    8.5
    (15 ratings)
    -
    (0 ratings)
    Vendor post-sale
    7.6
    (14 ratings)
    -
    (0 ratings)
    User Testimonials
    Epicor KineticFreshBooks
    Likelihood to Recommend
    Epicor Software
    I think it depends on the industry and complexity of the company. In our situation, we primarily use Epicor for financials, in a relatively simple manner. I don't think that Epicor is the most intuitive or simple to set up for our situation. I think Epicor is better suited for its target industry of manufacturing, where building out the multiple layers let's Epicor's strengths come to bear.
    Incentivized
    Read full review
    FreshBooks
    I recommend FreshBooks to anyone running a service-based business that needs invoicing, time reporting, and accounting tools. FB is adept in all three of these scenarios and isn't overly complicated like similar accounting packages I have used. I love how I can write estimates and proposals, manage the business development process from the software, and quickly convert prospects to invoiced clients.
    Incentivized
    Read full review
    Pros
    Epicor Software
    • MRP Processing, PO Suggestion processing and maintaining Inventory/Accounting cost consistency.
    • Freighting with speed and precision allows us to ship on time with over 10 shipping stations they all run seamlessly.
    • Using ECM, we've streamlined our AP Invoicing process and increased our teams throughput at least 2x with more speed projected.
    • Using Co-Parts with Advanced Production, we've increased inventory accuracy and accounting for parts cost in a more transparent way.
    Incentivized
    Read full review
    FreshBooks
    • Invoicing - FreshBooks basically ensures our accountants spend less time on invoices via its automated invoicing system, which sends invoices to our customers and clients alike and also send them regular reminders for them to pay up their bills.
    • Collecting business insights - FreshBooks enable our company analysts measure our business performances via data reports provided by FreshBooks' intuitive dashboard. Allowing us do a comparative analysis of key business metrics of a current month against past months and determine if the business is growing.
    • Expense tracker - We have recently embraced FreshBooks as an expense tracker for teams at our company branch. Thusfar, FreshBooks has performed very well, making our expense management a perfect operation; ensuring teams do not exceed their planned budget and also eliminating the need for tracking expenses on excel spreadsheets.
    Incentivized
    Read full review
    Cons
    Epicor Software
    • In Application Studio, there are quite a few things that you just have to know in order to really get it to work right. Such as when you are updating a dataview you have to save them refresh and then go back to the wizard to get the added fields that you may have added from a BAQ.
    • When running MRP it has a tendency to stall or not finish on occasion. This is a problem as we do not get any PO Suggestions when this happens.
    Incentivized
    Read full review
    FreshBooks
    • I can brand invoices with my business logo, but I might like to change colours of the invoices themselves to match the rest of my business documents. That isn't a major point at all, but it's something that I'd like to see.
    • Freshbooks doesn't remember the categories that similar expenses were previously assigned to. It would be nice if Freshbooks would suggest a category for an already saved vendor, to ensure the consistency of expense reporting.
    • The home page of a Freshbooks account has a great graph display of expenses and income, but it only shows the last 6 months. This is still very useful, but I'd like to be able to see this kind of graph for different periods of time.
    Read full review
    Likelihood to Renew
    Epicor Software
    Easy to use, reliable, known product, best product configurator, Epicor continues to offer improvements every year.
    Incentivized
    Read full review
    FreshBooks
    At the current needs of our business, FreshBooks suits us perfectly - it allows online access by our accountant to the system for GST purposes, easy input of expenses and tracking of Profit and Loss statements. FreshBooks customer service is great as well - very understanding and accommodating.
    Read full review
    Usability
    Epicor Software
    There is always room for improvement! I've used Great Plains ERP/MS Dynamics and Epicor my entire career. both do some things really well. Both could learn from each other. The KInetic user interface is much better than the classic windows overall. Please keep adding more functionality to the core financials!!! You need the accountants to be on your side.
    Incentivized
    Read full review
    FreshBooks
    FreshBooks is very easy to use even for novices. If you're looking for an online accounting software that is full of features, has great aesthetics and is user-friendly, then this is definitely the software for you. I've been using it for several years now and despite being tempted to switch by other vendors, I like the feel of FreshBooks and it's mobile features.
    Incentivized
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    Reliability and Availability
    Epicor Software
    No answers on this topic
    FreshBooks
    FreshBooks is easy to use and always works!
    Incentivized
    Read full review
    Support Rating
    Epicor Software
    If the answer to your problem is not readily available in an answer book, your response or solution will take months, if you get one at all. Problems need to be sent to support and duplicated by them before they try to fix it. This is extremely frustrating because you have to prove to Epicor that you are having an issue. If by some miracle you get by this barrier, your problem is submitted to development for review. You can't speak to them or communicate in any way directly. This group appears to be completely unconcerned about user issues or customer service. Our experiences have been negative across the board.
    Incentivized
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    FreshBooks
    I think the support level for FreshBooks is on par with a 6 because the folks behind this application do a fairly good job at providing support for their customer base. I still don't think they are at an elite level when it comes to supporting but are getting there although too slow in my opinion.
    Incentivized
    Read full review
    Implementation Rating
    Epicor Software
    No answers on this topic
    FreshBooks
    I haven't changed my mind since my first evaluation. Freshbooks is still meeting my needs, easy to use, etc.
    Read full review
    Alternatives Considered
    Epicor Software
    Most of my histories with SAP directly. I didn't really have any negative experiences. The only thing I could say is that I always had to go to somebody else to solve the problem that I can solve first person now with Epicor Kinetic.
    Incentivized
    Read full review
    FreshBooks
    FreshBooks does very well in comparison, especially since it is free software for Barclays bank users. Sage software is much worse than FreshBooks. However, Xero and QuickBooks, the market leaders, are still ahead with usability, additional features, reporting, and connection with third-party software providers. We chose FreshBooks as it does everything we require from this type of software.
    Incentivized
    Read full review
    Scalability
    Epicor Software
    Using the word Scalability usually implies an increase of use, or adding the use of other features. Making the product put to good/proper use for small companies without the need for full-time support, whilst integrity is maintained it is an entirely different topic. In my view, the current company may have acquired a full truck with options, where initially a small pick-up may have been better suited.
    Incentivized
    Read full review
    FreshBooks
    No answers on this topic
    Return on Investment
    Epicor Software
    • We have increased our lead time of orders by about a week.
    • We have increased our output of product by 10% with the same amount of staff.
    • We were able to leverage Kinetic to optimize our business while moving two facilities.
    Incentivized
    Read full review
    FreshBooks
    • In reality, we do not implement all of its use at the moment in order to determine an adequate ROI.
    • In our approach to the use of the system, it seems to us a considerable time saving by achieving the integration of the Mexican subsidiary with its parent located in the US.
    • Financial reports meet the necessary USGAAP requirements.
    Incentivized
    Read full review
    ScreenShots

    Epicor Kinetic Screenshots

    Screenshot of Production ManagementScreenshot of Role-Based Analytics and Business IntelligenceScreenshot of Planning and SchedulingScreenshot of Shipping and ReceivingScreenshot of the General LedgerScreenshot of Training and Development

    FreshBooks Screenshots

    Screenshot of the dashboardScreenshot of an invoice overviewScreenshot of an example of a customizable invoiceScreenshot of an invoice appearing across devicesScreenshot of expensesScreenshot of time tracking