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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Epicor Propello

    Score5.9 out of 10
    N/AEpicor Propello is a cloud-based retail management system designed for independent retailers, featuring point of sale, inventory management, pricing, and analytics capabilities.N/A

    Aloha Cloud

    Score7.3 out of 10
    N/AAloha POS is a point-of-sale software solution with features such as highest market share in the industry and streamline food preparation and delivery.N/A
    Pricing
    Epicor PropelloAloha Cloud
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Epicor PropelloAloha Cloud
    Free Trial
    NoNo
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    Epicor PropelloAloha Cloud
    Considered Both Products
    Epicor Software
    No answer on this topic
    NCR VOYIX
    No answer on this topic
    Key User Insights
    Would buy again
    70%
    Would buy again
    7 Answers
    No answers on this topic
    Delivers good value for the price
    71%
    Delivers good value for the price
    5 Answers
    No answers on this topic
    Happy with the feature set
    80%
    Happy with the feature set
    8 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    75%
    Lived up to sales and marketing promises
    6 Answers
    No answers on this topic
    Implementation went as expected
    50%
    Implementation went as expected
    5 Answers
    No answers on this topic
    Best Alternatives
    Epicor PropelloAloha Cloud
    Small Businesses
    No answers on this topic
    Lightspeed Restaurant
    Score9.9 out of 10
    Medium-sized Companies
    Epicor Eagle
    Score7.9 out of 10
    Toast Point of Sale
    Score8 out of 10
    Enterprises
    No answers on this topic
    No answers on this topic
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Epicor PropelloAloha Cloud
    Likelihood to Recommend
    6.1
    (10 ratings)
    8.8
    (8 ratings)
    Usability
    6.9
    (10 ratings)
    9.0
    (2 ratings)
    Support Rating
    -
    (0 ratings)
    8.5
    (3 ratings)
    User Testimonials
    Epicor PropelloAloha Cloud
    Likelihood to Recommend
    Epicor Software
    Propello is user-friendly for the average store associate for a basic sale. Some basic inventory functions and product inquiries are not too difficult for store associates. But beyond that, in my experience, the system lacks functionality for a Hardware and Lumber store that handles special orders, services, etc. And the data needed to make business decisions is not easy to obtain, with some of it impossible to get unless you purchase an additional program from them.
    Incentivized
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    NCR VOYIX
    Aloha POS is well suited for any kind of full-service restaurant, from high volume establishments to low volume, intimate fine dining settings. The universality to the system makes it an asset for any operation. I don't see much need for Aloha POS when it comes to fast casual, or fast food establishments, as Aloha POS is geared more toward constant communication and planning between the front of house service and back of house prep. For counter service, I believe this would be underutilized, and these establishments would be fine with a simpler service.
    Incentivized
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    Pros
    Epicor Software
    • Interface extremely easy to learn and use from back end to front end user.
    • Customer service is extremely responsive. Tickets are reponded to and taken care of quickly.
    • Reporting features are easy to use and get the information you are looking for.
    Incentivized
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    NCR VOYIX
    • Extremely user-friendly. The layout and simplicity of the program made for fast, accurate transactions. This was an easy system to learn for all of our users and made training a much more streamlined process.
    • Versatility - even in the largest of transactions, my options for payment were wide-ranging (from charging to house accounts to accepting check, cash, or card). My ability to update price keys and users was extremely helpful where other systems have proven to be difficult to navigate.
    • Great support. As we transitioned to newer versions of Aloha, we always had a great line of communication with customer support, and fast, friendly service.
    Incentivized
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    Cons
    Epicor Software
    • Make it easier to run a report to find customer past purchases.
    • Not change inventory data that has to be manually entered.
    • Make it easier to run any report.
    • Not cost so much for each license and require so many.
    Incentivized
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    NCR VOYIX
    • Sometimes you need tech support to help add or delete tabs.
    • The programs are always growing and updating so sometimes you need assistance.
    • The tech support isn't always available or takes time for them to respond.
    Incentivized
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    Usability
    Epicor Software
    Epicor Propello has significant potential but setup and training create anchors to moving forward. Mobile POS is useful and can improve productivity. Setup and methodology are a barrier to taking advantage of this component. Some features have been missing and are still in release phases. Updates are necessary to make the software more comprehensive. Usability is limited to how the end user is setup and trained.
    Incentivized
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    NCR VOYIX
    Overall, Aloha POS's usability is phenomenal. The interface is extremely easy to navigate through. All buttons and tabs are easy to add or delete. Having a piece of software that is easy to toggle through creates a much more efficient workplace. I love the ease of use. A brand new employee can jump right into the system and use it with no issues.
    Incentivized
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    Support Rating
    Epicor Software
    No answers on this topic
    NCR VOYIX
    There were a lot of instances where I had to call back or a problem wasn't resolved, specifically with Aloha loyalty.
    Incentivized
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    Alternatives Considered
    Epicor Software
    Lightspeed had consistent issues with the software being down and little to no support. It also didn't have easy functionality to receive orders via a mobile device. Epicor Propello's team is very receptive to feedback and has made changes we suggested.
    Incentivized
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    NCR VOYIX
    Aloha is much better than Revel and MICROS. Revel is not set up to handle very large volume of transactions & use. Aloha has many more features than the other two, with more thorough reports, etc. I personally have used ALOHA at several restaurants through the years, but I have never been a part of the implementation process.
    Incentivized
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    Return on Investment
    Epicor Software
    • Round Up has been a positive
    • monthly fees are very fairly priced
    • having to get each user a license does limit us at times
    Incentivized
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    NCR VOYIX
    • Through reprint, we were able to identify an issue around drink sales and create a plan to increase them.
    • We were able to speed up the check-out process, allowing us to move people through faster.
    Incentivized
    Read full review
    ScreenShots

    Epicor Propello Screenshots

    Product screenshotProduct screenshotProduct screenshotProduct screenshot

    Aloha Cloud Screenshots

    Screenshot of Aloha bundle