TalentLMS vs. iSpring Suite

This software is perfect for any company that has document/pdf-based training files that they want to convert into actual training modules for new employees. It is easy for new employees to use and navigate, and the quizzes that can be added at the end of each section/module are great for ensuring new employees' understanding of your content. It probably wouldn't be best suited if you need more interaction during your training process - but for those that just need employees to view and read text/images/videos and to be quizzed after, it is great.

Incentivized

This is one of the best authoring tools in the market. As a strong user of most of them, we ran across iSpring Suite years ago when the product was still evolving. Who would have thought that having these tools embedded inside PowerPoint would make such an impact? There is nothing I can't do with iSpring Suite that others claim is unique to their authoring products, and some things that I can do even better.

• Assign a predefined route to a certain place
• User interface is very good and clean
• Very effective user experience
• Issues or problems are handled rapidly by their customer support team

Incentivized

• iSpring integrates with PowerPoint extremely well and enables the user to develop training in PowerPoint with ease.
• iSpring characters are fantastic. They continue to add more regularly features regularly.
• The voice recording and ability to integrate music is a very easy process.
• Customer service is fantastic. They are quick to respond and their training is easy to follow.

Incentivized

• We have courses that are required for each employee based on their job title, and then, many courses we consider to be elective for that job title. We have not found a method to distinguish between those in order to view an employee's performance on required courses only.
• Reports are only available by user ID or user name. We have some facilities or managers who need the user ID (based on payroll entry) and some that need names (employees they interact with each day).

Incentivized

• Adding audio narration to interactive slides is easy, but still perhaps a bit repetitive/clunky
• The way you add playlists works well, but wish it was "project/course specific", instead of carrying over from project to project. Easy to delete playlists, tho.
• If you have a common set of learner resources to make available over many courses, you must manually add the URLs and/or PDFs manually each time. Would be so nice to be able to create a "reference list" and import it to each course with a click or two. This is the most annoying thing I can think of about iSpring.

We have not had any problems with TalentLMS. It has worked well for all of our employees.

Incentivized

I would give it 10 but I also like to try new solutions.

The software integration was appealing to our department--particularly to the faculty who had not, prior to the pandemic, taught online--because it integrates with an already known entity: PowerPoint. Furthermore, iSpring's assessment builder with its wide variety of questions is extremely easy to use--basically plug and play--for any level of comfort that a faculty member has in terms of online teaching.

Incentivized

The support is great, you can either go online and get the training you need or you can work with talent directly to get the support you need, they are readily and easily available and are very friendly, the support structure that they have is great. The other thing is that from a bug's perspective Talent has never had any issue so I really haven't had to use the support outside of trying to figure out how to do certain things.

Incentivized

I had a difficult issue where iSpring just stopped working. It turned out to be a Microsoft Windows/Office issue. The iSpring Support team continued to contact me until we got the issue resolved. A support team that does not wait for the customer to call back is EXCEPTIONAL. I can not think of any other vendor that was this devoted to finding a solution! My compliments to "Dana" and the rest of the iSpring support teasm!

TalentLMS is more all-inclusive with a lot of great options and the ability to upload PowerPoint presentations. Some of the other LMS companies required other software ad-ons, oftentimes with a cost, to meet functionality. Some other companies use a different format for training reports. Unlike TalentLMS, in which Excel-based reports are very easily generated.

Incentivized

Therer are several other interactive video creation tools out there, such as Camtasia, Adobe Captivate and even PowerPoint on its own, but none of them come close to offering the galaxy of features that is served up by iSpring Suite, and it's the easiest to learn and use with affordable price tags

• Dramatically more cost-effective than alternatives, with greater feature sets. Made our eCommerce training deployment a breeze. Hard to attribute an ROI to just the LMS specifically but it would be a high multiple in a period of just a few months.

Incentivized

• We allow potential customers to sample training and feedback is our offerings differentiate us from our peers.
• Having the ability to offer an accessible training catalog and self-enrollment is also something our customers comment on positively.
• The training developed in iSpring has allowed our customers to prepare for further interaction with our processes and projects on their own timeline, and has positively impacted the ease with which we are able to execute project rollouts.