TalentLMS vs. SilkRoad Learning

TalentLMS is user-friendly enough for someone new to LMS management can get a site up and running in a relatively quick manner. It is rather intuitive to operate. My needs have been a rather small scale of 400 learners and TalentLMS more than meets the need to produce a professional-looking and operational website to send customers and staff. The point here is that although I do not know how well it can be up-scaled, it certainly delivers for small to medium organizations to need to get content online

Incentivized

GreenLight works well with tracking compliance training. During the selection process I would ask pointed questions about support. Our implementation went well (Dave M. did an excellent job) and the technical help is very good, however, it appears they are understaffed.

Incentivized

• Content creation tool for training lessons.
• Managing and organizing users
• Provides comprehensive library of pre-made courses.
• Very easy to use, out of the box.

Incentivized

• GreenLight allows us to deliver training to employees based on the role they serve in the organization (nurses, physicians, clerical staff, etc.).
• GreenLight allows for customized reporting to meet the needs of various stakeholders.
• GreenLight allows us to deliver content to all employees for self-paced learning.

Incentivized

• It should be easier to re-send someone their initial course assignment email notification. The notification engine is a little non-intuitive.
• I was trying to add a user to our account the other day (not a user - an internal employee that I wanted to give access to our system) and I had trouble finding it

Incentivized

• The words that are used in GreenLight are ridiculous. I know they've said they will update this but it has yet to be done. Words like 'intervention' and 'stem' leave me scratching my head.
• The learning curve is HUGE. They have made strides in this area with an improved support site, but when you're first learning it, it feels like you're trying to climb Mt. Everest. This does speak to all the LMS offers, but I think some things take too many steps to accomplish.
• Training events are not instructor friendly. You can set them up and easily make them available for users to find, but something as small as the instructor being able to click a button and send an email to everyone that signed up should be in there. There's no function for contact.

Incentivized

The ease of use, the robustness of the offering, and familiarity. It does everything we need and probably more. We likley don't utilize all the functionality it has as it does what we want it to without having to dig that deep into its tools. Their course library also has saved us some time in terms of saving time from creating some basic courses.

The main reason we will renew is because, after this lengthy and expensive process, we have too much invested to change again in the near future.

Incentivized

The system is intuitive. It does not have a lot of features that are hidden behind secret menus or elsewhere. There are often multiple ways to get to the same place through different menus without having to go back to the home or root menu. It makes things pretty easy. Additionally, if there is something I can't figure out, there is documentation available to help with that.

I have a better understanding of the system and so it is easier for me to use. The student side is very easy and simple for anyone to use.

Incentivized

I have never run into an issue with downtime in 5 plus years.

There have been many times when the site was unavailable for a short time. Also, glitches and unexplained ed activity such as sending training notifications out to terminated employees.

Incentivized

It loads fast. Screen transitions are quick. Nothing seems to ever lag.

It works well most of the time.

Incentivized

The search feature alone is outstanding. When we needed technical assistance, it was provided with ease and clarity. Any representative we have worked with has been professional, knowledgeable, and good to work with, even if we were in different time zones or areas of the world.

Incentivized

The questions regarding how to implement in the system are answered quickly and efficiently. If there is an issue with the technical side or integrations it takes forever to get results and after much escalating.

Incentivized

some are thorough and others are not. I like that they are available for review.

Incentivized

Implementation was relatively easy. When we set up a second branch, we needed a little help. But the support area is well-detailed. My clients had no experience with an LMS and their digital skills were limited. We had a long way to go. Nevertheless, it was relatively easy. It was rather quick!

Incentivized

Out of the box, Talent is easier to use than Learn Dash, which can be quite convoluted to set up, as it requires the integration and configuration of multiple plugins. As a result, we spent a lot less time getting things set up in Talent than LearnDash. Talent was also much less expensive than Litmos.

Incentivized

In my opinion, no comparison. GreenLight is a much smoother platform, providing a more stable user experience, with less bugs, less software conflicts, and better support. I have developed and published dozens of eCourses on this platform, and it really shines. In addition, the suite of integrated products from SilkRoad Technologies (Red Carpet, Open Hire, and WingSpan) really impress when combined with the strength of GreenLight.

Incentivized

The product can create as similar or unique experiences for different branches as you want for training purposes

The system went down/offline for 5 or 6 days in January. This is the month we have 3400 employees taking annual required training. It had several glitches afterwards that took months to correct.

Incentivized

• We have dental practices across the United states; the TalentLMS platform helps us train out staff with one process. Standardization across 107 practice to track all of regulatory and compliance training needs.
• Over the course of the last four years we have recruited internal faculty to help develop content and they find the TalentLMS platform very easy to author material.
• Creating content ourselves saves a tremendous amount of money each year

Incentivized

• seems to have made sure that all out short term contract staff are more on the same level and can access various lists, documents they need from training in a way that fees up admin time.
• 100% of people interacted with it in someway, in the end no one had trouble understanding how it worked
• seemed to help with our duel learning delivery goals but too soon to tell just yet

Incentivized