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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Equifax Identity & Fraud

    Score8.6 out of 10
    N/AEquifax Identity & Fraud, based on technology acquired with Kount, offers fraud management, identity verification and online authentication technology for digital businesses, online merchants and payment service providers. The solution helps businesses approve more orders, uncover new revenue streams, and improve their bottom line while minimizing fraud management cost and losses.N/A

    RingCentral Events

    Score8.6 out of 10
    N/ARingCentral Events (formerly Hopin) is an online events platform that provides tools for virtual events, or hybrid events, like ticketing and registration, limitless event rooms, an expo hall, chat, and networking, as well as event branding and attendee engagement tools. Integrations with online registration tools - such as Cvent, Marketo, Pardot, Eloqua, and Eventbrite.

    $119

    per month per seat

    Pricing
    Equifax Identity & FraudRingCentral Events
    Editions & Modules
    No answers on this topic
    Events Free Trial
    $0
    per month
    Events Pro
    $119
    per month per seat
    Events Pro+
    $239
    per month per seat
    Events Enterprise
    $359
    per year per seat
    Offerings
    Pricing Offerings
    Equifax Identity & FraudRingCentral Events
    Free Trial
    NoYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details—Each event license comes with unlimited registrations for all of events, and can run unlimited webinars and events with an annual plan. A discount is available for annual billing.
    More Pricing Information
    Community Pulse
    Equifax Identity & FraudRingCentral Events
    Considered Both Products
    Equifax
    No answer on this topic
    RingCentral
    No answer on this topic
    Key User Insights
    Would buy again
    88%
    Would buy again
    14 Answers
    94%
    Would buy again
    33 Answers
    Delivers good value for the price
    100%
    Delivers good value for the price
    16 Answers
    90%
    Delivers good value for the price
    26 Answers
    Happy with the feature set
    94%
    Happy with the feature set
    15 Answers
    91%
    Happy with the feature set
    32 Answers
    Lived up to sales and marketing promises
    88%
    Lived up to sales and marketing promises
    14 Answers
    100%
    Lived up to sales and marketing promises
    31 Answers
    Implementation went as expected
    88%
    Implementation went as expected
    14 Answers
    88%
    Implementation went as expected
    29 Answers
    Best Alternatives
    Equifax Identity & FraudRingCentral Events
    Small Businesses
    No answers on this topic
    BigMarker
    Score6 out of 10
    Medium-sized Companies
    No answers on this topic
    Zoom Events & Webinars
    Score8.8 out of 10
    Enterprises
    No answers on this topic
    Zoom Events & Webinars
    Score8.8 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Equifax Identity & FraudRingCentral Events
    Likelihood to Recommend
    8.9
    (16 ratings)
    8.4
    (35 ratings)
    Likelihood to Renew
    10.0
    (1 ratings)
    8.0
    (2 ratings)
    Usability
    8.5
    (2 ratings)
    8.7
    (3 ratings)
    Support Rating
    -
    (0 ratings)
    7.3
    (2 ratings)
    User Testimonials
    Equifax Identity & FraudRingCentral Events
    Likelihood to Recommend
    Equifax
    Well suited for addressing disputes before they become official chargebacks (PreventFlow). We've not yet started using the DisputeFlow to work chargebacks that have already come in. We still use our merchant processor's interface for that. I'd to see more incorporation of RDR into the online interface. Right now, we just receive spreadsheets. In the notifications section, I have set up notifications for chargeback and prevention reports but don't see anything for RDR. As the admin of Midigator, I'd like to have greater control over user management, particularly in setting up new users in our organization. There's nothing in the online interface with this.
    Incentivized
    Read full review
    RingCentral
    Hopin is very suitable for large events involving 100+ people where there are only a couple of people speaking. You can have a bunch of features such as networking and all in all, is quite a professional experience to use. For smaller groups, It takes too much effort to set up and isn't worth using over Google Meet or Zoom.
    Incentivized
    Read full review
    Pros
    Equifax
    • Business to Client Interaction - Midigator employees respond quickly to client requests
    • Empowers their employees to make decisions in the best interest of the client they are serving
    • Helps prevent chargebacks/disputes
    • Saves their clients time and money
    • Ease of use
    • Consolidates multiple MIDs under one room for easy management and monitoring
    • Prices their products and services competitively
    Incentivized
    Read full review
    RingCentral
    • Awesome for managing several sets of panelists
    • Very easy to manage event attendees
    • Love the chat functionality during the events, enabling the audience to connect with each other
    • Hugely simple for anyone with little tech knowledge to design and run an event
    • Cost effective for the volume of events we run, where we need scale and quality
    • Live streaming an event is also very well catered for
    • Branding across the platform is simple to implement
    Incentivized
    Read full review
    Cons
    Equifax
    • When submitting a dispute, it stays pending for a long time - and we didn't get a notification of it closing out, nor a result of what the outcome was.
    • Going to DisputeFlow, it would be nice to have it automatically sorted with the newest chargeback on the top.
    • The daily emails in excel could be better formatted and easier to read.
    Incentivized
    Read full review
    RingCentral
    • The biggest hangup we've encountered is from guest speakers who need to join us on either tablets or smartphones. Hopin doesn't play well with mobile devices for onscreen guests.
    • I'd like to see the broadcasts in vendor booths be recordable in the way broadcasts in the sessions or on the stage are.
    Incentivized
    Read full review
    Likelihood to Renew
    Equifax
    Midigator does what we need and doesn't try to add a bunch of confusing extra functionality we don't need.
    Incentivized
    Read full review
    RingCentral
    We most likely will, but with such a high annual renewal rate, we are forced to look at alternative solutions yearly when that license fee comes due
    Incentivized
    Read full review
    Usability
    Equifax
    No system is perfect, but Midigator is always in pursuit of perfection. I give them high marks for always trying their best to continue adding value.
    Incentivized
    Read full review
    RingCentral
    I'm a pretty tech-savvy person but I still feel that Hopin was pretty user-friendly even for those of you who are less tech-savvy. Great thing is, you can play around and test the platform with the free version which allows you to get familiar with it before committing to the paid. I learned most of it on the free version which then made me more confident when deciding to use the paid version. Not only did it help me on the setup side, but it also proved to me that this was what we needed to do what we needed to do.
    Incentivized
    Read full review
    Support Rating
    Equifax
    No answers on this topic
    RingCentral
    For the most part you're able to get a response from a support person within a few minutes, but there was a stretch when Hopin was reshuffling its staff that it sometimes took 24-48 hours, which is too long. However, as long as the staff remains stable - which seems likely - then its Support team is usually quite responsive.
    Incentivized
    Read full review
    Alternatives Considered
    Equifax
    We currently have personnel to care for chargebacks. An administrator to keep track of all chargebacks and even retrieve a couple ones that Midigator misses to let us know about. The administrator also helps by notifying the company ahead of time when chargebacks are potentially coming through or about ones that are already chargebacks before Midigator notifies the company.
    Incentivized
    Read full review
    RingCentral
    We were with a company before Hopin - we explored elsewhere due to cost. Pros were design and custom look. We moved to Hopin, it was innovative at the time, although the design wasn't strong the features were. The majority now have the same features. So we did leave Hopin for another platform again because we wanted a custom look, and we were preparing for hybrid. Hopin wasn't ready. We soon realised other platforms we came across are complex, difficult to use. We left and came back to Hopin.
    Incentivized
    Read full review
    Return on Investment
    Equifax
    • We've been able to use the data to pinpoint specific issues to correct to lower chargebacks.
    • We have seen an incredible difference in our chargeback rate since using Midigator's service. Our rates were often over 1% but now they are almost always below 0.4%. That is a huge difference!
    Incentivized
    Read full review
    RingCentral
    • Without Hopin, it would have been impossible to host an event at the scale and user interface that we did, with the staff limitations we have. Hopin enabled us to execute a very high standard with limited resources. For example, before Hopin, we could only attract about 100-200 attendees. With Hopin, we 3x our registrations and attendees.
    • The data collected from their system on attendees allows us to more accurately speak to our target market based on their tracked habits during the event.
    Incentivized
    Read full review
    ScreenShots

    RingCentral Events Screenshots

    Screenshot of a session of RingCentral Events - with company branding, logo, and colors throughout.Screenshot of the event venue of RingCentral Events. This page is the reception, that displays the event description, speakers, and schedule. Attendees can navigate throughout the event by clicking on the tabs on the left.Screenshot of an example of event analytics available with each event. Organizers can see how the event performed but seeing live view of attendance, and see how each attendee engaged.Screenshot of the production studio available within RingCentral Events. This offers the ability to customize speaker layouts, preupload videos/slides, add or remove speakers from stage, and add branding to the video streams.Screenshot of the lead retrieval capability that allows for scanning for leads for on-site events.