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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    E*TRADE

    Score1.2 out of 10
    N/AE*TRADE is a financial services company and pioneer in the online brokerage industry. Having executed the first-ever electronic trade by an individual investor more than 30 years ago, the Company focused on delivering complete and easy-to-use solutions for traders, investors and stock plan participants.N/A

    Human Interest

    Score8.7 out of 10
    N/AHuman Interest headquartered in San Francisco offers their cloud-based 401k administation platform for employers featuring flexible plan design and a dedicated account manager.

    $80

    per month

    Pricing
    E*TRADEHuman Interest
    Editions & Modules
    No answers on this topic
    Essentials
    $80 + $5 per eligible employee
    per month
    Complete
    $180 + $7 per eligible employee
    per month
    Concierge
    $280 + $9 per eligible employee
    per month
    Offerings
    Pricing Offerings
    E*TRADEHuman Interest
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup fee$499 one-time fee
    Additional Details$0--Stocks, options, and ETFs/ $0.65 50¢ with 30+ trades per quarter--Options contracts/ $1.50--Futures contracts/ $1.00 per bond, (minimum $10, maximum $250)--Bonds (online secondary trades)Employees pay a recordkeeping services and custody-related asset-based fee of 0.05% to Human Interest Inc., an investment advisory fee of 0.01% to Human Interest Advisors, plus underlying fund fees. Asset-based fees are deducted monthly from the employee’s account according to the HII Terms of Service and HIA Terms of Service. All prices are exclusive of applicable taxes. If the plan sponsor elects to hire an external investment advisor, the plan sponsors will pay such advisor as agreed between the plan sponsor and advisor. All prices are exclusive of applicable taxes and are subject to a $499 startup fee. See Terms of Service for additional details. Refer to humaninterest.com/payrolls for a list of integrated payroll providers. For non-rollover distributions, shipping and handling fees may apply to requests for check issuance and delivery.
    More Pricing Information
    Community Pulse
    E*TRADEHuman Interest
    Considered Both Products
    E*TRADE
    No answer on this topic
    Human Interest
    No answer on this topic
    Key User Insights
    Would buy again
    60%
    Would buy again
    3 Answers
    87%
    Would buy again
    178 Answers
    Delivers good value for the price
    60%
    Delivers good value for the price
    3 Answers
    92%
    Delivers good value for the price
    167 Answers
    Happy with the feature set
    60%
    Happy with the feature set
    3 Answers
    91%
    Happy with the feature set
    185 Answers
    Lived up to sales and marketing promises
    80%
    Lived up to sales and marketing promises
    4 Answers
    85%
    Lived up to sales and marketing promises
    158 Answers
    Implementation went as expected
    80%
    Implementation went as expected
    4 Answers
    83%
    Implementation went as expected
    161 Answers
    Features
    E*TRADEHuman Interest
    401(k)
    Comparison of 401(k) features of E*TRADE and Human Interest
    Feature
    E*TRADE
    -
    Ratings
    Human Interest
    9.0
    107 Ratings
    16% above category average
    Payroll Integration00 Ratings9.095 Ratings
    Compliance Maintenance00 Ratings8.9102 Ratings
    Plan Flexibility00 Ratings8.899 Ratings
    Filings and Disclosures00 Ratings8.899 Ratings
    Ease of Enrollment00 Ratings9.3104 Ratings
    Best Alternatives
    E*TRADEHuman Interest
    Small Businesses
    Coinbase
    Score7.3 out of 10
    No answers on this topic
    Medium-sized Companies
    Coinbase
    Score7.3 out of 10
    No answers on this topic
    Enterprises
    No answers on this topic
    No answers on this topic
    All AlternativesView all alternativesView all alternatives
    User Ratings
    E*TRADEHuman Interest
    Likelihood to Recommend
    1.2
    (5 ratings)
    8.8
    (202 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    10.0
    (10 ratings)
    Usability
    -
    (0 ratings)
    9.2
    (196 ratings)
    Availability
    -
    (0 ratings)
    10.0
    (3 ratings)
    Performance
    -
    (0 ratings)
    10.0
    (3 ratings)
    Support Rating
    -
    (0 ratings)
    8.1
    (35 ratings)
    Online Training
    -
    (0 ratings)
    10.0
    (1 ratings)
    Implementation Rating
    -
    (0 ratings)
    10.0
    (5 ratings)
    Configurability
    -
    (0 ratings)
    10.0
    (1 ratings)
    Contract Terms and Pricing Model
    -
    (0 ratings)
    10.0
    (3 ratings)
    Ease of integration
    -
    (0 ratings)
    10.0
    (2 ratings)
    Product Scalability
    -
    (0 ratings)
    10.0
    (3 ratings)
    Professional Services
    -
    (0 ratings)
    10.0
    (2 ratings)
    Vendor post-sale
    -
    (0 ratings)
    10.0
    (3 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    10.0
    (3 ratings)
    User Testimonials
    E*TRADEHuman Interest
    Likelihood to Recommend
    E*TRADE
    During the COVID pandemic, the airline companies were taking a big hit on travel and I saw this as a great opportunity to invest in airline stock because its value in the market had dropped tremendously. I used this opportunity to invest in multiple airline stocks through e-trade by buying the stock at an all-time low for airline stock. It was a great investment for me in the long term.
    Incentivized
    Read full review
    Human Interest
    Actually you guys serve a lot of variety of clients that we have. So everything from simple clients on your 316 and then you got your 338 platforms to some more of the complex clients that want to carve out their own funds. You guys integrate well with financial advisors if they wish to use that, but a lot of times it's, those aren't necessary if clients want to save money.
    Read full review
    Pros
    E*TRADE
    • I like their sell orders that allow you to set a price or percentage as a stop loss.
    • Their dashboard is easy to use and gives you some quick info.
    • I also like E*TRADE's reports for gains and losses.
    • Moving funds into and out of your accounts is pretty simple with E*TRADE.
    Incentivized
    Read full review
    Human Interest
    • So as a user of it, since I was being paid by these companies, being able to manage my level of risk, being able to manage how much I was putting in from a percentage standpoint was always super easy. Even in a situation where my last company was acquired, we had to go through transferring over to different solutions was super useful. The team was always very open, honest about, Hey, what can we do? How can we work with them? And accommodating in that way. I think as a provider it was so easy to get team members set up. I never had any complaints. I never had anybody worry. I never had somebody come to me and go like, I don't understand Human Interest.
    Read full review
    Cons
    E*TRADE
    • summary page needs to have more details like it doesn't show current market price for an option purchased
    • purchase or sell needs to be user friendly so it takes less time.
    Incentivized
    Read full review
    Human Interest
    • The only thing I can think of right off hand is that there's a day delay when we look at our total. So for instance, we heard the other day that there was a rally in the markets on Friday and that everybody had supposedly recouped all of their losses from March. We actually had to wait the whole weekend until Monday to log in to actually see what those were. And I know real time is really, really hard, but anytime we could get something faster, that would probably be my only.
    Read full review
    Likelihood to Renew
    E*TRADE
    No answers on this topic
    Human Interest
    We will drop Human Interest as soon as they rectify their error in withdrawing $3600 in additional fees earlier this year
    Read full review
    Usability
    E*TRADE
    No answers on this topic
    Human Interest
    It's really easy to get, well, first of all, they get enrolled automatically so they get added to the platform automatically. They get removed from the platform automatically and everything is really easy to understand for someone who doesn't have a lot of experience. And that's actually a lot of our employees have never had a retirement benefit before. They don't know anything about it. They really don't understand how it works. There's also a little bit of a fear factor with deducting money from their paycheck to be able to contribute to this. And so how easy it is for them to get it set up and then the information that Human Interest gives them about what the benefit is, how it works, all that, it's great
    Read full review
    Reliability and Availability
    E*TRADE
    No answers on this topic
    Human Interest
    no issues so far
    Read full review
    Performance
    E*TRADE
    No answers on this topic
    Human Interest
    Easy to navigate
    Incentivized
    Read full review
    Support Rating
    E*TRADE
    No answers on this topic
    Human Interest
    So we had a designated rep and he was fantastic. I don't remember his name at the moment, but he was almost immediately responsive. And you guys also partnered with us for client knowledge webinars and he was great. Great at that too.
    Read full review
    Online Training
    E*TRADE
    No answers on this topic
    Human Interest
    super easy to get going
    Read full review
    Implementation Rating
    E*TRADE
    No answers on this topic
    Human Interest
    A key insight from our implementation of Human Interest is that early coordination across finance, HR, and leadership is critical. The platform itself is straightforward, but ensuring payroll integration, compliance documentation, and employee education are aligned from the start makes the rollout smoother and increases adoption. Another insight is that employees respond best when given clear, simple communication about how to enroll and the benefits of participation—this minimizes confusion and builds trust in the program. Finally, dedicating time up front to review compliance and reporting features helps avoid issues later and gives leadership confidence in the plan’s long-term stability.
    Incentivized
    Read full review
    Alternatives Considered
    E*TRADE
    robinhood is similar to e-trade but they are geared more to bitcoin and companies that may not be offered on E*TRADE because they are off-market companies.
    Incentivized
    Read full review
    Human Interest
    Insperity was horrible. Expensive, hidden fees at every corner, not communicative. They messed up my plan and didn't include the requested Safe Harbor provision and I had to pay the piper for their mistake. Nothing Insperity did was customer first, fiduciary, or even compliant. I have had the exact opposite experience with Human Interest and they cleaned up Insperity's mess without any complaints and dealt with Insperity dragging their feet on the conversion over a $1k offboarding fee I refused to pay after they screwed up my plan
    Incentivized
    Read full review
    Contract Terms and Pricing Model
    E*TRADE
    No answers on this topic
    Human Interest
    it was all great
    Read full review
    Scalability
    E*TRADE
    No answers on this topic
    Human Interest
    we are only using it for one employee but when we hire more, it will be easy to expand already setup
    Read full review
    Professional Services
    E*TRADE
    No answers on this topic
    Human Interest
    Very professional
    Incentivized
    Read full review
    Return on Investment
    E*TRADE
    • Limit how much you want invest.
    • This is an open trade website and there is a risk of losing your money based on your investments.
    • If you make some sound investments and keep yourself within a budgeted spending limit there is the opportunity to make money on e-trade.
    Incentivized
    Read full review
    Human Interest
    • It's been super positive because everyone wants payroll to be streamlined and not have to go into different systems. And I solved at Coastal, our platform is fully integrated with Human Interest and there's no fee to the customer for that. So that's definitely the best.
    Read full review
    ScreenShots

    Human Interest Screenshots

    Screenshot of the Admin Portal - A summary page offers a snapshot of the plan.Screenshot of the Admin Portal - Employee List: See employees at a glance and information such as contribution rate, participation, balance, risk setting, etc.Screenshot of the Employee Dashboard - History View: Employees have the ability to view their YTD contribution amount and account related activity on this page.Screenshot of the Employee Dashboard - History View: Employees have the ability to view their YTD contribution amount and account related activity on this page.