Eventbrite vs. F5 BIG-IP Advanced Firewall Manager (AFM)

We're a nonprofit organization so we have a very lean time, labor, and money so the super easy self-explanatory nature makes it easy for our team to admin an event. The simple UI [of Eventbrite] keeps our focus on the event and avoids any headache-inducing tech hurdles. There're just enough user roles to handle multi-staffer admin. A less appropriate situation is an event that is huge in complexity with a custom workflow and processing which Eventbrite's not built to handle in-house such as multi-step registration, multiple item and category all-select options during registration, multi-event type (not just physical or ticket but virtual goods tracking), more HootSuite-like social media refinery, etc.

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We were able to eliminate a firewall from our network architecture by integrating the module into our existing F5 BIG-IP Advanced Firewall Manager (AFM). This allowed us to save on tech refresh costs, since the F5 was able to handle the module without much additional strain on the device. However, if a firewall had features that the AFM lacked, then using that firewall in tandem with an F5 would be preferable.

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• Event management--providing a detailed description of the event (date, time, place) plus details of the event (speakers, topic, sponsors, etc.)
• Registrations--provides enough details about people who register, and tools to manage those registrations (add people manually who didn't pre-register, cancel orders, check-in of attendees)
• Event promotion--events created using Eventbrite can be found by searching Eventbrite for local events

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• Load balancing using pools
• SSL offloading
• iRules for threat handling

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• I'd like to see Eventbrite add more customization to the event page layout. It would be nice to be able to differentiate our event through more specific design.
• I've had occasional problems with email formatting in the Eventbrite email builder. It would be nice to have a slightly more trustworthy builder.
• Other than those two things, I think Eventbrite does exactly what it needs to do.

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• The GUI icons are very small and Overall UI can use some refreshing
• The training on the tool is not easily available and mostly involves a high cost
• The support or third party implementation teams could use some improvement

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Excellent platform and easy to use to create events. Eventbrite sets the standard for simple, effective and safe ticketing platforms. Our customers trust Eventbrite and we've always done well when we use this platform for ticketing. They have recently updated some of the virtual connectivity tools which make it even easier to set up and promote virtual events.

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Great platform with so many incredible features. It streamlines workflow, communication, messaging, and analyzing data. I know of no other platform that can do what Eventbrite can do for the price or user-friendliness. They also offer great support for new users and integrate well with other platforms (i.e., social media and Sched).

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While parent policies help simplify the deployment, the UI definitely could be more straight forward and simplified for troubleshooting and tuning

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I haven't yet needed to contact customer support, but the information provided next to the various features has been exceptionally helpful. This info is located just to the right of most options, and it provides answers to frequently asked questions. At this point, that information has been enough to keep me from having to contact anyone.

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F5 Advanced Firewall Manager has been a solid, strong solution to both keep our systems safe and being seamless for our end users. Most of the time, the end-user is not impacted and does not even know F5 Advanced Firewall Manager is running which is exactly what we are looking for.

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Just jump in, don't over thinking it, doing it will net the very few basic questions you'll have. There's not much complexity so one doesn't need to plan as if moving a canal. It's as simple as can be.

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My "go to" for event registration has always been Constant Contact because they don't charge additional processing fees above the standard transaction. If it's a more basic event where I just need to capture name, email, and payment, I'll continue to use Constant Contact over Eventbrite. However, if it's more complex and requires marketing, I would choose Eventbrite.

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SolarWinds Network Configuration Manager is a bit easier to initially set up than F5 Advanced Firewall Manager but not as robust in its ability to manage different devices with different profiles. Different machines need different access and F5 Advanced Firewall Manager is better at allowing flexibility in identifying different devices and managing what they can access.

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• A dedicated URL for each event has been easy to use for tying events to editorial content, promotion and marketing.
• For ticketed events, it has been an easy -to-use system without requiring a lot of training on a complicated technology. It is also competitively priced for transaction management.
• Whether we have discovered any Eventbrite users via the Eventbrite site promotion, we appreciate it as a recommendation of our event for like-minded event attendees.

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• When we had to decide on whether to buy different hardware our team were all in support of renewal for F5 [BIG-IP Advanced Firewall Manager]
• F5 [BIG-IP Advanced Firewall Manager] requires proper training on tools and clear concepts of packets, headers, and content to create WAF policies
• Overall, we are satisfied by the ROI provided by our F5 AFM and GTMs

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