EventBrite is the best option for our team!
October 02, 2019

EventBrite is the best option for our team!

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Eventbrite

Eventbrite is used by our team to host a conference with over 1000 attendees. With a phenomenal level of customer support and user-friendly design, Eventbrite enables us to set up the event, register attendees, communicate with participants and solve many other tasks that would be extremely difficult without a management platform. My overall experience is positive!

Pros

  • Register participants for an event.
  • Send notifications, reminders, and messages to attendees.
  • Mobile check-in - Creates bar-code scanning for attendees to check-in.
  • Syncs with other event platforms (like Sched).
  • Track data and collect custom information (ranging from the number of attendees all the way to feedback).
  • Integration with social media - Helps with communication to social media platforms.
  • Creates nametags.
  • It offers a great help center.
  • Eventbrite just streamlines so many processes.

Cons

  • The app has limitations compared to the website, but it is still functional and offers many features.
  • I think Eventbrite could use some more customization features (especially in email templates on the website).
  • Although not a con necessary, just be aware that Eventbrite will take a percentage from each ticket if it's a paid event. This is something to consider if cost/profit is a priority.
  • Streamlined our registration process.
  • Produced incredible data metrics that we can evaluate and keep track of.
  • Overall, I just helped our organization from an event planning perspective - something we weren't naturally familiar with.
I have not extensively used all of these programs for a great amount of time, but in my personal experience, Eventbrite was the clear winner. After a preliminary "exploration" stage of trial versions - Eventbrite just seemed to be the best platform for automating processes, saving us time, easiest to learn and adapt to, cost efficiency and communicating with attendees. Sure - other competitors had pros (Cvent seemed versatile/customizable, Eventzilla was clean and user-friendly, ticket tailer specialized in ticket sales, etc.), but Eventbrite seemed to check the most boxes for our intended purpose. With that said, feel free to inquire with other related platforms - many will offer free, trial versions - so compare for yourself!
I scored Eventbrite with a 9 because it's an incredibly reliable platform for managing and planning events. It was intuitive and user-friendly - the learning curve was more than manageable! Overall, it smoothed out the workflow for us, was a great save of time, and was cost-effective for what we need to do. Getting help, when needed, was also very easy and accessible. Beyond that, I really can't praise the metrics enough - we are able to obtain incredible data points from our attendees, which has enabled us to improve processes over the year.

Do you think Eventbrite delivers good value for the price?

Yes

Are you happy with Eventbrite's feature set?

Yes

Did Eventbrite live up to sales and marketing promises?

Yes

Did implementation of Eventbrite go as expected?

Yes

Would you buy Eventbrite again?

Yes

G Suite, Canva, Camtasia, Snagit, Adobe Acrobat DC, Google Drive
Eventbrite is well-suited for the following:
- Organizing events where attendees need to pre-register.
- If being able to streamline communication to register attendees is needed.
- If you need or want to analyze data, attendance, etc. following the event.
- Creating an event that is not free, and you need a platform for managing.

Eventbrite may not be suited for events that are on a budget and not free to attendees, as Eventbrite earns a percentage off of each participant. One specific person needs to be tasked as the point-person for Eventbrite, too, so if you do not have the capability of assigning this task (short on volunteers, hosts, etc.), it may be difficult to manage if you are already short-staffed.

Using Eventbrite

ProsCons
Like to use
Relatively simple
Easy to use
Technical support not required
Well integrated
Consistent
Quick to learn
Convenient
Feel confident using
Familiar
None
  • Manage events.
  • Register participants.
  • Analyze data.
Yes - Great! It's reliable and user-friendly, although not as robust as the webpage.
Great platform with so many incredible features. It streamlines workflow, communication, messaging, and analyzing data. I know of no other platform that can do what Eventbrite can do for the price or user-friendliness. They also offer great support for new users and integrate well with other platforms (i.e., social media and Sched).

Comments

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