EventPilot Meeting Platform vs. ThunderTix

EventPilot was well suited for what we used it for.

Thundertix is a wonderful program for tickets and events. The low cost makes it affordable and practical. Allowing the venue to retain profits.

Incentivized

• Direct database integration
• Customer support
• Base plan has great features

Incentivized

• Excellent customer service.
• Listens and responds to customer suggestions and implements changes based on user community suggestions.
• One of the easiest systems to use. We tried several and this was the easiest we found by far.

• Suggestions or best practices
• Frequently asked questions
• That’s it, it’s pretty good

Incentivized

• For the money, I honestly don't have a single critique. Some of the larger companies offer a few more features, but we believe that most of those bells and whistles are not worth a significant increase in price.
• Our venue is a 160 seat venue. Thundertix is ideal for this. I do not know how Thundertix would translate to a 15,000 venue. It is not what we deal with. We are involved in some higher ticket events, but those are all General Admission so I do not have to deal with 15,000 reserved seats.

Incentivized

We have been with them for over a decade and have no interest in leaving.

ThunderTix is designed to work where you need it to work regardless of device or platform.

Our support team including Mike Fenn has been excellent. On multiple occasions he and Ed Zawadzki have gone above and beyond to support us with very quick response times. They both are very knowledgeable of the platform and if I were to recommend EventPilot to another association I would explicitly mention the great support I received.

They are quick to respond to both calls and email. They also have a robust online set of documentation and tools that offer the possibility of finding your own answer. But, even if you don't use it, ThunderTix never asks the "did you check our online resources" questions. They never complain about emails or calls. They are there to help and do a fantastic job!

It was an easy transition that took less than a month from planning to implementation

We had customized apps developed in the past but none worked as seamlessly as EventPilot Conference Technologies does.

Thundertix may not have all of the features as something like eventbright or bands in town, but the amount we are saving daily makes up for some of the features that may not be present. We are a small intimate venue so Thindertix is the best fit for our organization.

Incentivized

• Increased event attendance 25%
• Attendance improved sale closings by 10%
• 90% usage within team for better time management

Incentivized

• They make us extremely profitable
• The pricing with Thundertix is far less than most of their competitors. This allows the venue and the artist keep more of the ticket sales. That is what we want.

Incentivized