EventPilot Meeting Platform vs. ThunderTix

EventPilot was well suited for what we used it for.

The capability to check in customers using a simple phone app allows offloading a lot of box office tasks to unskilled ushers and volunteers. It's just circumspect for all our ticketing needs.

• Direct database integration
• Customer support
• Base plan has great features

Incentivized

• Thundertix is a WONDERFUL price that allows us to sell more tickets and increase our profits. The pricing of Thundertix is lower cost than anything else in the market.
• Thundertix is always innovating and adding to features relevant to the current market.
• Thundertix has great customer service, especially if you are willing to pay the premium price for over the phone customer support.

Incentivized

• Suggestions or best practices
• Frequently asked questions
• That’s it, it’s pretty good

Incentivized

• For the money, I honestly don't have a single critique. Some of the larger companies offer a few more features, but we believe that most of those bells and whistles are not worth a significant increase in price.
• Our venue is a 160 seat venue. Thundertix is ideal for this. I do not know how Thundertix would translate to a 15,000 venue. It is not what we deal with. We are involved in some higher ticket events, but those are all General Admission so I do not have to deal with 15,000 reserved seats.

Incentivized

We have been with them for over a decade and have no interest in leaving.

Very intuitive design and easy to use for attendees navigating content and the venue.

ThunderTix is designed to work where you need it to work regardless of device or platform.

Our support team including Mike Fenn has been excellent. On multiple occasions he and Ed Zawadzki have gone above and beyond to support us with very quick response times. They both are very knowledgeable of the platform and if I were to recommend EventPilot to another association I would explicitly mention the great support I received.

They are quick to respond to both calls and email. They also have a robust online set of documentation and tools that offer the possibility of finding your own answer. But, even if you don't use it, ThunderTix never asks the "did you check our online resources" questions. They never complain about emails or calls. They are there to help and do a fantastic job!

It was an easy transition that took less than a month from planning to implementation

We had customized apps developed in the past but none worked as seamlessly as EventPilot Conference Technologies does.

AudienceView has some of the oldest and least efficient user interfaces I have ever seen. Theres 5 different websites for the same account to access different things that are all interlinked and need to be accessed together. Ticket Spice charges a higher per ticket cost for most ticket price ranges. ThunderTix is a flat rate while ticket spice is a percentage.

Incentivized

• Increased event attendance 25%
• Attendance improved sale closings by 10%
• 90% usage within team for better time management

Incentivized

• It has greatly increased online sales
• We are break even but with only 1 event ran so far
• It has made teaching box office sellers easy

Incentivized