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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    F5 BIG-IP

    Score9.2 out of 10
    N/AF5 BIG-IP software from Seattle-based F5 Networks is a load balancing and application protection solution suite available on cloud or via virtual editions, on a subscription or perpetual licensing basis.N/A

    HCL BigFix

    Score8.3 out of 10
    N/ABigFix, now supported by HCL Technologies since the acquisition of BigFix from IBM in 2018, is an endpoint management solution providing endpoint visibility and IT asset discovery, automated endpoint patching (BigFix Lifecycle and BigFix Patch) policy enforcement (BigFix Compliance), and software asset discovery for licensed and unlicensed software (BigFix Inventory).N/A
    Pricing
    F5 BIG-IPHCL BigFix
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    F5 BIG-IPHCL BigFix
    Free Trial
    NoYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    F5 BIG-IPHCL BigFix
    Considered Both Products
    F5
    No answer on this topic
    HCLSoftware
    No answer on this topic
    Key User Insights
    Would buy again
    99%
    Would buy again
    258 Answers
    80%
    Would buy again
    4 Answers
    Delivers good value for the price
    96%
    Delivers good value for the price
    215 Answers
    No answers on this topic
    Happy with the feature set
    98%
    Happy with the feature set
    255 Answers
    80%
    Happy with the feature set
    4 Answers
    Lived up to sales and marketing promises
    95%
    Lived up to sales and marketing promises
    179 Answers
    No answers on this topic
    Implementation went as expected
    94%
    Implementation went as expected
    196 Answers
    No answers on this topic
    Best Alternatives
    F5 BIG-IPHCL BigFix
    Small Businesses
    No answers on this topic
    Avast CloudCare
    Score10 out of 10
    Medium-sized Companies
    No answers on this topic
    Action1
    Score9.4 out of 10
    Enterprises
    No answers on this topic
    ManageEngine Endpoint Central
    Score9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    F5 BIG-IPHCL BigFix
    Likelihood to Recommend
    9.2
    (265 ratings)
    9.0
    (5 ratings)
    Likelihood to Renew
    9.0
    (12 ratings)
    -
    (0 ratings)
    Usability
    8.7
    (140 ratings)
    -
    (0 ratings)
    Availability
    8.8
    (2 ratings)
    -
    (0 ratings)
    Performance
    9.2
    (2 ratings)
    -
    (0 ratings)
    Support Rating
    9.7
    (12 ratings)
    6.0
    (3 ratings)
    In-Person Training
    9.1
    (2 ratings)
    -
    (0 ratings)
    Online Training
    10.0
    (1 ratings)
    -
    (0 ratings)
    Implementation Rating
    9.2
    (3 ratings)
    -
    (0 ratings)
    Configurability
    8.3
    (2 ratings)
    -
    (0 ratings)
    Contract Terms and Pricing Model
    8.3
    (2 ratings)
    -
    (0 ratings)
    Ease of integration
    10.0
    (1 ratings)
    -
    (0 ratings)
    Product Scalability
    9.2
    (2 ratings)
    -
    (0 ratings)
    Professional Services
    10.0
    (1 ratings)
    -
    (0 ratings)
    Vendor post-sale
    9.2
    (2 ratings)
    -
    (0 ratings)
    Vendor pre-sale
    9.2
    (2 ratings)
    -
    (0 ratings)
    User Testimonials
    F5 BIG-IPHCL BigFix
    Likelihood to Recommend
    F5
    LTM's scope of action goes beyond load balancing. Tools for control, governance, and application enhancement, as well as APIs like iRULE, are very important for day-to-day operations. Furthermore, the F5 BIG-IP WAF offers exceptional security. Advanced firewall and routing functionalities are helpful in more complex environments. O LTM possui um escopo de atuacao que vai alem do balanceamento. Ferramentas para controle, governanca e aprimoramento de aplicacoes e API como iRULE sao muito iportantes para o dia a dia a operacao. Alem disso o WAF do F5 BIG-IP tem uma qualidade de seguranca exceptional. As funcionalidades avancadas de firewall e roteamento ajudam em ambientes mais complexos. This review was originally written in Portuguese and has been translated into English using a third-party translation tool. While we strive for accuracy, some nuances or meanings may not be perfectly captured.
    Incentivized
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    HCLSoftware
    HCL BigFix is well-suited:
    1. Patch Management for Diverse Devices: HCL BigFix is ideal for organizations with a diverse range of devices, including laptops, desktops, cloud, virtual machines, and mobile devices. Its endpoint management functionality enables seamless patching across various operating systems such as Windows, MacOS, ChromeOS, and Linux.
    2. Comprehensive Patch Management: With HCL BigFix, organizations can achieve comprehensive patch management across their IT infrastructures. It ensures that all endpoints, regardless of the operating system, receive timely and secure patches, reducing vulnerabilities and enhancing overall security.
    3. Troubleshooting and Monitoring: HCL BigFix excels in providing a dashboard that effectively displays problematic and functional machines. This feature allows IT teams to quickly identify and address issues, improving overall troubleshooting efficiency.
      However, there are some scenarios where HCL BigFix may be less appropriate or areas for improvement: 1. Coverage Expansion: It is important for HCL BigFix to continue expanding its coverage to include all possible resources installed within the IT infrastructure. Ensuring comprehensive coverage can enhance its effectiveness. 2.On-Site and OS Upgrades: Optimizing the process of on-site and operating system upgrades can help streamline the deployment process further. Improvements in this area would contribute to a smoother and more efficient upgrade experience. 3.Communication Speed: Enhancing the speed of communication between the HCL BigFix agent and the server can help improve the overall responsiveness and efficiency of the solution.
    4. Pricing Optimization: Adjusting the pricing of HCL BigFix to be more cost-effective would make it more accessible and attractive to organizations of different sizes and budgets.
    Read full review
    Pros
    F5
    • My company is kind of like it's a safe thing if you log in and you provide another second login to get the code to log in, confirm that it's a correct that you are logged into the account and it just provides more for the company
    Incentivized
    Read full review
    HCLSoftware
    • Software inventory.
    • Patch deployment.
    • Patch review.
    Incentivized
    Read full review
    Cons
    F5
    • I think a couple of challenges. One, I mean the cost, it's not an inexpensive product, but I think it's probably parity with value, maybe a little on the pricey side of things.
    • As far as features and what we'd like to see more cloud native type experiences like where NGINX and F5 kind of come together, we're moving more of the cloud just like everybody else, and it's a little clunky right now.
    Incentivized
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    HCLSoftware
    • The patching function is difficult for RedHat Linux servers, and can be improved.
    • The site configuration and access control appears to be cumbersome.
    Incentivized
    Read full review
    Likelihood to Renew
    F5
    Stability of product and easy way to have account manager contact. F5 support team is also always available to help with major issues. Last year during the major OS upgrade F5 team and F5 leadership always shared clear information and F5 team was dedicated to help us to have it closed in record time
    Incentivized
    Read full review
    HCLSoftware
    No answers on this topic
    Usability
    F5
    It is a good product to use but right now it is lacking the automation of certificates, management of iRules and automation of certain configuration. Also creating an APM policy from scratch with many APM agents take a long time due to slow load times of the GUI and the need to create everything from scratch every time. It's tough to reuse the configuration.
    Incentivized
    Read full review
    HCLSoftware
    No answers on this topic
    Support Rating
    F5
    I've supported F5 for three different companies. Our F5 support has been very consistent, regardless who the customer is. F5 technicians are very experienced and provide good support, even when issues are more related to knowledge than they are with the ability of the product to do what you need it to do.
    Incentivized
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    HCLSoftware
    Recently we noticed the customer service on the support has dropped compared to when we first deployed the software.
    Incentivized
    Read full review
    In-Person Training
    F5
    Practical cases and hands on , many hours of training with tipical cases
    Incentivized
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    HCLSoftware
    No answers on this topic
    Implementation Rating
    F5
    implementation is fine
    Incentivized
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    HCLSoftware
    No answers on this topic
    Alternatives Considered
    F5
    We are recently not evaluating, but we have started the deployment for WAF and we're using GTM, LTM, you name it. F5, we are using all of them.
    Incentivized
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    HCLSoftware
    We have significantly enhanced our ability to patch desktops, including laptops, desktop, cloud, virtual machines and other mobile devices used by end-users. BigFix's endpoint management functionality allows us to seamlessly patch a wide range of operating systems, such as Windows, MacOS, ChromeOS, and Linux systems, ensuring comprehensive patch management across IT infrastructures. We have established a track record of delivering secure and hassle-free patching solutions to our clients
    Read full review
    Return on Investment
    F5
    • The F5 BIG-IP has improved all our load balancing needs, we have over 400 LTM VIPs in our environment this all use to be done with DNS round Robin configurations.
    • we have created unique APM solutions to support our external customer base
    Incentivized
    Read full review
    HCLSoftware
    • When there is a need to patch a Windows System it has worked
    Incentivized
    Read full review
    ScreenShots

    HCL BigFix Screenshots

    Screenshot of HCL BigFix Inventory DashboadScreenshot of HCL BigFix Inventory - Spend OverviewScreenshot of DEX ScoreScreenshot of Modern Client ManagementScreenshot of Tenable Vulnerability