Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Factiva
Score 8.0 out of 10
N/A
Factiva from Dow Jones is a data service that helps companies identify opportunities, accelerate decisions and manage a business's reputation, that includes global news and data accessible via the Dow Jones' research platform, on mobile devices or integrated via advanced feeds and APIs.N/A
Infor Birst
Score 6.4 out of 10
N/A
Infor Birst offers multi-tenant cloud BI for deployment in a public or private cloud, or on-premises. It provides an in-memory columnar data store and a BI layer comprising a reporting engine, predictive analytics tools, mobile native apps, dashboards, discovery tools, and an open client interface.N/A
SAP Crystal
Score 7.4 out of 10
N/A
SAP Crystal is an analytics and reporting software solution for SMBs. SAP Crystal comprises Crystal Reports for pixel-perfect reporting, and SAP Crystal Server for automated distribution and self-service access to reports, dashboards and data exploration.
$295
per single user license
Pricing
FactivaInfor BirstSAP Crystal
Editions & Modules
No answers on this topic
No answers on this topic
Upgrade Version to SAP Crystal Reports 2020
$295
per single user license
SAP Crystal Reports 2020 64-Bit
$495
per single user license
SAP Crystal Reports 2016 32-Bit
$495
per single user license
SAP Crystal Server 2020 1 NUL
$869
per user license + first year maintenance to be added
SAP Crystal Server 2020 5 CAL
$8,744
5 concurrent users + first year maintenance to be added
Offerings
Pricing Offerings
FactivaInfor BirstSAP Crystal
Free Trial
NoNoYes
Free/Freemium Version
NoNoYes
Premium Consulting/Integration Services
NoYesYes
Entry-level Setup FeeNo setup feeNo setup feeOptional
Additional Details* SAP Crystal Reports 2020 Viewer allows you to view static data within a SAP Crystal Reports file. * SAP Crystal Reports 2020 - Full version allows you to create powerful, richly formatted, and dynamic reports from virtually any data source, delivered in dozens of formats, in up to 28 languages. If you already have an older version of Crystal Reports, buy a license for SAP Crystal Reports 2020 - Upgrade at a discounted, upgrade price. * SAP Crystal Server 2020, 1 NUL includes 1 license of: SAP Crystal Reports 2020 - SAP Crystal Server 2020. * As an add-on to SAP Crystal Server 2020 1 NUL, SAP Crystal Server 2020 5 CAL allows you to support a wider, intermittent audience of end users, up to five logged on at the same time.
More Pricing Information
Community Pulse
FactivaInfor BirstSAP Crystal
Considered Multiple Products
Factiva

No answer on this topic

Infor Birst

No answer on this topic

SAP Crystal
Chose SAP Crystal
SAP Crystal Reports has a long service experience and is graphically superior.
Features
FactivaInfor BirstSAP Crystal
BI Standard Reporting
Comparison of BI Standard Reporting features of Product A and Product B
Factiva
-
Ratings
Infor Birst
7.4
77 Ratings
10% below category average
SAP Crystal
7.8
124 Ratings
5% below category average
Pixel Perfect reports00 Ratings7.068 Ratings8.0113 Ratings
Customizable dashboards00 Ratings8.077 Ratings7.0100 Ratings
Report Formatting Templates00 Ratings7.159 Ratings8.4117 Ratings
Ad-hoc Reporting
Comparison of Ad-hoc Reporting features of Product A and Product B
Factiva
-
Ratings
Infor Birst
7.0
78 Ratings
14% below category average
SAP Crystal
8.3
136 Ratings
3% above category average
Drill-down analysis00 Ratings8.078 Ratings9.0117 Ratings
Formatting capabilities00 Ratings7.077 Ratings8.7135 Ratings
Integration with R or other statistical packages00 Ratings6.127 Ratings7.064 Ratings
Report sharing and collaboration00 Ratings7.068 Ratings8.7120 Ratings
Report Output and Scheduling
Comparison of Report Output and Scheduling features of Product A and Product B
Factiva
-
Ratings
Infor Birst
8.0
75 Ratings
3% below category average
SAP Crystal
8.8
136 Ratings
7% above category average
Publish to Web00 Ratings8.052 Ratings9.091 Ratings
Publish to PDF00 Ratings8.067 Ratings9.3133 Ratings
Report Versioning00 Ratings7.28 Ratings8.094 Ratings
Report Delivery Scheduling00 Ratings9.066 Ratings9.097 Ratings
Delivery to Remote Servers00 Ratings00 Ratings8.554 Ratings
Data Discovery and Visualization
Comparison of Data Discovery and Visualization features of Product A and Product B
Factiva
-
Ratings
Infor Birst
6.9
72 Ratings
15% below category average
SAP Crystal
7.6
89 Ratings
5% below category average
Pre-built visualization formats (heatmaps, scatter plots etc.)00 Ratings8.072 Ratings7.650 Ratings
Location Analytics / Geographic Visualization00 Ratings7.058 Ratings7.576 Ratings
Predictive Analytics00 Ratings5.833 Ratings7.841 Ratings
Access Control and Security
Comparison of Access Control and Security features of Product A and Product B
Factiva
-
Ratings
Infor Birst
8.3
72 Ratings
2% below category average
SAP Crystal
8.6
88 Ratings
1% above category average
Multi-User Support (named login)00 Ratings9.070 Ratings8.581 Ratings
Role-Based Security Model00 Ratings8.068 Ratings8.580 Ratings
Multiple Access Permission Levels (Create, Read, Delete)00 Ratings8.069 Ratings8.580 Ratings
Report-Level Access Control00 Ratings00 Ratings8.53 Ratings
Single Sign-On (SSO)00 Ratings00 Ratings9.040 Ratings
Mobile Capabilities
Comparison of Mobile Capabilities features of Product A and Product B
Factiva
-
Ratings
Infor Birst
5.0
54 Ratings
43% below category average
SAP Crystal
6.7
65 Ratings
15% below category average
Responsive Design for Web Access00 Ratings7.052 Ratings6.363 Ratings
Mobile Application00 Ratings3.034 Ratings6.046 Ratings
Dashboard / Report / Visualization Interactivity on Mobile00 Ratings3.042 Ratings6.360 Ratings
Application Program Interfaces (APIs) / Embedding
Comparison of Application Program Interfaces (APIs) / Embedding features of Product A and Product B
Factiva
-
Ratings
Infor Birst
-
Ratings
SAP Crystal
7.9
45 Ratings
2% above category average
REST API00 Ratings00 Ratings7.48 Ratings
Javascript API00 Ratings00 Ratings8.437 Ratings
iFrames00 Ratings00 Ratings7.18 Ratings
Java API00 Ratings00 Ratings8.437 Ratings
Themeable User Interface (UI)00 Ratings00 Ratings7.539 Ratings
Customizable Platform (Open Source)00 Ratings00 Ratings8.433 Ratings
Best Alternatives
FactivaInfor BirstSAP Crystal
Small Businesses
Lead411
Lead411
Score 8.2 out of 10
Yellowfin
Yellowfin
Score 8.7 out of 10
Yellowfin
Yellowfin
Score 8.7 out of 10
Medium-sized Companies
Lead411
Lead411
Score 8.2 out of 10
Reveal
Reveal
Score 10.0 out of 10
Reveal
Reveal
Score 10.0 out of 10
Enterprises
D&B Hoovers
D&B Hoovers
Score 8.1 out of 10
Kyvos Semantic Layer
Kyvos Semantic Layer
Score 9.5 out of 10
Kyvos Semantic Layer
Kyvos Semantic Layer
Score 9.5 out of 10
All AlternativesView all alternativesView all alternativesView all alternatives
User Ratings
FactivaInfor BirstSAP Crystal
Likelihood to Recommend
9.0
(5 ratings)
7.5
(99 ratings)
7.0
(159 ratings)
Likelihood to Renew
-
(0 ratings)
9.0
(35 ratings)
10.0
(19 ratings)
Usability
-
(0 ratings)
9.0
(12 ratings)
7.3
(31 ratings)
Availability
-
(0 ratings)
4.1
(6 ratings)
8.0
(1 ratings)
Performance
-
(0 ratings)
7.5
(6 ratings)
8.0
(1 ratings)
Support Rating
-
(0 ratings)
6.0
(19 ratings)
8.6
(21 ratings)
In-Person Training
-
(0 ratings)
9.1
(4 ratings)
10.0
(1 ratings)
Online Training
-
(0 ratings)
8.0
(2 ratings)
-
(0 ratings)
Implementation Rating
-
(0 ratings)
5.3
(6 ratings)
8.8
(14 ratings)
Configurability
-
(0 ratings)
7.0
(2 ratings)
8.0
(1 ratings)
Ease of integration
-
(0 ratings)
5.0
(2 ratings)
7.0
(1 ratings)
Product Scalability
-
(0 ratings)
6.0
(2 ratings)
7.0
(1 ratings)
Vendor post-sale
-
(0 ratings)
5.0
(2 ratings)
8.0
(1 ratings)
Vendor pre-sale
-
(0 ratings)
7.0
(2 ratings)
7.0
(1 ratings)
User Testimonials
FactivaInfor BirstSAP Crystal
Likelihood to Recommend
Dow Jones
A large part of our work depends on the ability to source quality media content from a breadth of dependable sources globally. This is Factiva's bread and butter: it has a very comprehensive list of 'quality' media sources such as nationals, dailies, business journals and magazines from around the world that are easily mined for the content they hold. If you're thinking about anything other than these 'traditional' media sources then Factiva probably isn't your thing. It doesn't do social media.
Read full review
Infor
Infor Birst OEM and embedded analytics are well suited for advanced analytics and business intelligence. It has flexible deployment features and a lot of configuration ability with low code - no coding ability. Ability to ingest data from multiple live data sources. Source data from multiple sources can be segregated into multiple sections based on business criteria. Easily searchable business terms (metadata) across all enterprise analytic content.
Read full review
SAP
Generation of templated reports is the strong suit of SAP Crystal. Allows users to change formats in templates bases on requirement with minimal effort. Automated report delivery requires the user to be aware of sql which cannot be expected from all users. Should support more document export formats and improve the UI for SAP B1 Users
Read full review
Pros
Dow Jones
  • Factiva offers excellent search builders so that I am able to narrow my search to specific companies or topics very easily.
  • Factiva combines a large number of credible sources into one place and allows me to search all of these sources.
  • Factiva's use of timestamps helps me understand when the news was known by the market which allows me to analyze how (if at all) that particular piece of news impacted the company's stock price.
  • Provides an excellent starting place for learning about a company and/or industry.
Read full review
Infor
  • End-to-end solution, from raw source data, ETL, warehousing and reporting, Birst is able to do everything we need in one package instead of needing to develop and maintain multiple technologies
  • Intuitive report development. The drag and drop creation of reports is simple. More complicated queries are easy to generate.
  • Very user-friendly and interactive. A lot of nice features are available both for developers and end users to streamline the process of preparing and consuming data
  • Rich API which allows us to programmatically interact with Birst
Read full review
SAP
  • Crystal Reports allows us to create a consistent template for all of our reports.
  • Crystal Reports and Server allows us to house a repository for all of our reports to make them easy to find and update when necessary.
  • Crystal Reports can connect to a wide variety of data sources.
  • Crystal Reports can be a little daunting when first implementing. There are a lot of nuances in learning how to truly master this software and it can be frustrating at times.
Read full review
Cons
Dow Jones
  • The UX leaves room to be desired
  • There are often repetitive entries
  • The functionality can be confusing
Read full review
Infor
  • Birst prices are fairly expensive. License plus cost of users can add up pretty quickly
  • Depending on the size of data, rendering of reports can take a little bit. Need faster processing of data
  • Takes a little time to understand how to build reports, not the most intuitive UI
Read full review
SAP
  • The export of reports to Excel is very cumbersome and the results are difficult to format.
  • The design of reports and the graphical features (e.g. charts) feel quite rigid.
  • The learning curve for a non-programmer is incredibly steep, making Crystal a specialty tool.
Read full review
Likelihood to Renew
Dow Jones
No answers on this topic
Infor
We have been able to overcome any of the drawbacks we've found with Birst easily and it has fulfilled almost all of our analytic needs to date. Having seen their roadmap it would be highly unlikely we would move away from this platform any time soon. You simply can't beat the functionality that Birst provides for the price and the things I see coming out of the company solidify that our decision to choose Birst was the best possible choice. We have never regretted the decision.
Read full review
SAP
We have been using this product for so many years and it has truly become a cornerstone to our business processes when it comes to developing and distributing information via reports. We currently have over 500 reports developed to date over about 30 systems and that will continue to grow as user needs change.
Read full review
Usability
Dow Jones
No answers on this topic
Infor
I would like to see additional usability put into the ETL scripting. Recently, Birst added a nice function reference inline to formula creation which has kept me from having to return to documentation so much. The same in ETL would be very beneficial. The interface problems related to the Flex framework are being addressed in a rewrite to HTML 5, but for now they are still a hindrance to a higher usability rating.
Read full review
SAP
Crystal is very robust, but not always easy to use. It create wonderful looking reports, and so deserves a high rating. However, I have to take a couple of points off for the simple fact that I cannot hand it to a user and expect them to be able to do development with it.
Read full review
Reliability and Availability
Dow Jones
No answers on this topic
Infor
We frequently experience -103 errors due to us using the Live Connect functionality, which does not seem to handle even minor interruptions in connectivity, and treats all future connection attempts or data requests as errors, even if the issue does not exist any longer
Read full review
SAP
No answers on this topic
Performance
Dow Jones
No answers on this topic
Infor
Everything runs very fast and smoothly. The only process that I wish was faster would be processing the data after uploading new data or making changes to the existing data model. It can take 15-20 minutes (roughly) to upload and process new data once you start getting into 10's of millions of rows. Given my experience with how long it takes me to pull the same data using SQL Server Management Studio, I don't think Birst is unreasonably slow - but for me to give a higher rating, I would want it to be unreasonably fast
Read full review
SAP
No answers on this topic
Support Rating
Dow Jones
No answers on this topic
Infor
When we have an issue that is stopping our business from proceeding, I want answers sooner than later. While Birst does have a published response time for each case level, we always wish it could be quicker. What response improvement could there be with a larger support team? In response to first question: Blackhole of issues - Birst needs to improve upon closing issues that resolution was dependent upon code fixes or enhancements, perhaps someone to add a comment on all case tickets at least every 60 days. Escalation - I always have the ability to electronically or via phone escalate a ticket. I also have my Customer Success Manager through whom I can escalate topics.
Read full review
SAP
The support community can be difficult to navigate. I've also run into issues with my login. The SAP system has a bizarre mechanism for validating users that requires users to have what is called an S-ID. A basic ID may not give you access to all the features in the portal. The limitation may include not being able to perform a simple task like downloading patches and updates. This isn't a big deal for single user license but for teams it can be a pain.
Read full review
In-Person Training
Dow Jones
No answers on this topic
Infor
I have attended two different training sessions. The first one was my initial training on the system. It was well paced, clear and concise. If there were questions that were not able to be answered by the instructor, he took down the question and actually followed up and provided us a response quickly. The second session was specific to the dashboard and report design components. This training was very good though there were some attendants who had little or no experience and their questions slowed the class.
Read full review
SAP
Trainer was patient and thorough in going through the basics and willing to answer questions by email after the initial training
Read full review
Online Training
Dow Jones
No answers on this topic
Infor
Although I found the online resources helpful, a lack of appropriate examples for certain tasks key to report creation and advanced modeling make the online training/documentation less than perfect. For an inexperienced BI professional, the online training would not enable a streamlined launch of the product.
Read full review
SAP
No answers on this topic
Implementation Rating
Dow Jones
No answers on this topic
Infor
Have clean data! Birst flexibility allows - Start small, then introduce functionality and complexity along the way. If you try to present all the functionality [bells and whistles] and wow them, but bad data is uncovered, the end user blames the new application and turns away.
Read full review
SAP
Just like any other implementation: When designing the differing reports, get end users' input, make sure to design the reports so that they display the information that the company requires, in the best and clearest way possible.
Test, test, test, revise when needed, and, particularly, do sufficient training so users are comfortable using Crystal Reports!
Read full review
Alternatives Considered
Dow Jones
At the time, Factiva was already being used by the company I worked for - they had developed procedures specifically for using Factiva, so there wasn't really an option. I've used Lexis, Westlaw and Bloomberg exclusively for legal research, so there wasn't really an overlap with Factiva.
Read full review
Infor
Birst was better than Domo for our needs because we could get in and tinker with it. Our impression of Domo was that it had a lot of connectors and ready to go reports, but it made too many assumptions about applications we use. We customize too much to use a "ready to go" solution like that. When we looked at Tableau, we liked its visualization capabilities, but it wasn't going to help us do the extractions, ETL, and warehousing of data. It may have come some distance since then.
Read full review
SAP
Crystal reports is useful in case we want to import data from data base . We can write queries in it but Google Charts require to be implemented in our application using code so crystal reports is better than Google Charts.
Read full review
Scalability
Dow Jones
No answers on this topic
Infor
we can see that loading a lot of data can cause a noticable slow down in performance. Birst support indicated that they don't really consider anything less than 30 seconds to be an issue, but that is not the case for our customers, so we have had to change some of implementation to address this
Read full review
SAP
No answers on this topic
Return on Investment
Dow Jones
No answers on this topic
Infor
  • Being a manufacturing company we tend to lag behind technologically. But having all the data for different ERP systems in one place has been an eye opener for the executives. It has lessened the need to convert some legacy ERP systems.
  • Having such a simple reporting tool is a great asset to some of our sites that have traditionally had trouble gathering data from AS400 systems.
Read full review
SAP
  • It is a decent buy for specific departments in terms of reporting capabilities but updates and cost (frequent) demands are higher with the benefits offered.
  • So long as the requirements are not ever changing, with scheduling functionality, it's a handsome tool.
Read full review
ScreenShots

Infor Birst Screenshots

Screenshot of Screenshot of Screenshot of Screenshot of Screenshot of

SAP Crystal Screenshots

Screenshot of Pixel-perfect reporting solutionScreenshot of Refresh with a clickScreenshot of Build pixel-perfect documentsScreenshot of Connect to all data sourcesScreenshot of Use drag and dropScreenshot of Build interactive reports