Factorial HR vs. SilkRoad Recruiting

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Factorial HR
Score 6.9 out of 10
Small Businesses (1-50 employees)
Factorial is an HR software company that was founded in 2016. Factorial was born with the goal of solving all the slow and repetitive HR processes through free software and a labor consultant service. The vendor reports that 80% of the day is spent on cumbersome and repetitive tasks and only 20% invests in building a robust business culture, and increasing productivity and employee satisfaction. The vendor aims to provide human resource managers with the tools they need to take…N/A
SilkRoad Recruiting
Score 8.0 out of 10
N/A
SilkRoad offers OpenHire, a recruiting and ATS system. It offers recruiting access through social media channels, data security, and EEO compliance for mid-sized to large businesses. It is a component of SilkRoad’s Lifesuite product line.N/A
Pricing
Factorial HRSilkRoad Recruiting
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Factorial HRSilkRoad Recruiting
Free Trial
YesNo
Free/Freemium Version
YesNo
Premium Consulting/Integration Services
YesNo
Entry-level Setup FeeOptionalNo setup fee
Additional Details
More Pricing Information
Community Pulse
Factorial HRSilkRoad Recruiting
Top Pros

No answers on this topic

Top Cons

No answers on this topic

Features
Factorial HRSilkRoad Recruiting
Human Resource Management
Comparison of Human Resource Management features of Product A and Product B
Factorial HR
7.8
1 Ratings
1% below category average
SilkRoad Recruiting
-
Ratings
Employee demographic data9.01 Ratings00 Ratings
Employment history9.01 Ratings00 Ratings
Job profiles and administration8.01 Ratings00 Ratings
Workflow for transfers, promotions, pay raises, etc.7.01 Ratings00 Ratings
Organizational charting7.01 Ratings00 Ratings
Organization and location management7.01 Ratings00 Ratings
Leave and Attendance Management
Comparison of Leave and Attendance Management features of Product A and Product B
Factorial HR
7.7
1 Ratings
5% below category average
SilkRoad Recruiting
-
Ratings
Approval workflow9.01 Ratings00 Ratings
Balance details7.01 Ratings00 Ratings
Annual carry-forward and encashment7.01 Ratings00 Ratings
Employee Self Service
Comparison of Employee Self Service features of Product A and Product B
Factorial HR
5.0
1 Ratings
48% below category average
SilkRoad Recruiting
-
Ratings
View and generate pay and benefit information7.01 Ratings00 Ratings
Update personal information5.01 Ratings00 Ratings
View company policy documentation3.01 Ratings00 Ratings
Employee recognition2.01 Ratings00 Ratings
View job history8.01 Ratings00 Ratings
Asset Management
Comparison of Asset Management features of Product A and Product B
Factorial HR
6.0
1 Ratings
26% below category average
SilkRoad Recruiting
-
Ratings
Tracking of all physical assets6.01 Ratings00 Ratings
HR Reporting
Comparison of HR Reporting features of Product A and Product B
Factorial HR
5.3
1 Ratings
36% below category average
SilkRoad Recruiting
-
Ratings
Report builder6.01 Ratings00 Ratings
Pre-built reports4.01 Ratings00 Ratings
Ability to combine HR data with external data6.01 Ratings00 Ratings
Onboarding
Comparison of Onboarding features of Product A and Product B
Factorial HR
3.5
1 Ratings
79% below category average
SilkRoad Recruiting
-
Ratings
New hire portal4.01 Ratings00 Ratings
Manager tracking tools3.01 Ratings00 Ratings
Performance and Goals
Comparison of Performance and Goals features of Product A and Product B
Factorial HR
2.8
1 Ratings
98% below category average
SilkRoad Recruiting
-
Ratings
Corporate goal setting1.01 Ratings00 Ratings
Individual goal setting4.01 Ratings00 Ratings
Line-of sight-visibility4.01 Ratings00 Ratings
Performance tracking2.01 Ratings00 Ratings
Performance Management
Comparison of Performance Management features of Product A and Product B
Factorial HR
5.8
1 Ratings
32% below category average
SilkRoad Recruiting
-
Ratings
Performance plans6.01 Ratings00 Ratings
Performance improvement plans5.01 Ratings00 Ratings
Review status tracking7.01 Ratings00 Ratings
Review reminders6.01 Ratings00 Ratings
Multiple review frequency5.01 Ratings00 Ratings
Recruiting / ATS
Comparison of Recruiting / ATS features of Product A and Product B
Factorial HR
5.7
1 Ratings
32% below category average
SilkRoad Recruiting
6.8
14 Ratings
16% below category average
Job Requisition Management4.01 Ratings7.214 Ratings
Company Website Posting6.01 Ratings8.714 Ratings
Publish to Social Media6.01 Ratings7.812 Ratings
Job Search Site Posting4.01 Ratings7.813 Ratings
Duplicate Candidate Prevention7.01 Ratings7.213 Ratings
Applicant Tracking5.01 Ratings8.014 Ratings
Notifications and Alerts8.01 Ratings4.714 Ratings
Customized Application Form00 Ratings5.212 Ratings
Resume Management00 Ratings7.014 Ratings
Candidate Search00 Ratings8.714 Ratings
Collaboration00 Ratings8.014 Ratings
Task Creation and Delegation00 Ratings7.310 Ratings
Email Templates00 Ratings5.714 Ratings
User Permissions00 Ratings3.714 Ratings
Reporting00 Ratings4.714 Ratings
Best Alternatives
Factorial HRSilkRoad Recruiting
Small Businesses
Patriot Software
Patriot Software
Score 9.1 out of 10
Recruit CRM
Recruit CRM
Score 9.8 out of 10
Medium-sized Companies
Paypro Workforce Management
Paypro Workforce Management
Score 9.6 out of 10
Paypro Workforce Management
Paypro Workforce Management
Score 9.6 out of 10
Enterprises
Infor Human Resources
Infor Human Resources
Score 7.2 out of 10
Vibe HCM
Vibe HCM
Score 4.4 out of 10
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User Ratings
Factorial HRSilkRoad Recruiting
Likelihood to Recommend
6.0
(1 ratings)
6.2
(30 ratings)
Likelihood to Renew
-
(0 ratings)
5.0
(12 ratings)
Usability
-
(0 ratings)
6.0
(3 ratings)
Availability
-
(0 ratings)
9.0
(2 ratings)
Support Rating
-
(0 ratings)
5.0
(2 ratings)
User Testimonials
Factorial HRSilkRoad Recruiting
Likelihood to Recommend
Factorial
I am not fully convinced about factorial HR yet. We are about to transition to a new tool after using Recruitee for a long time. The bar was high when it came to recruitment ATS. and Factorial HR is multifaceted but not as well structured or functional. Support in other languages should also be improved, as those are the most common reviews I have seen online.
Read full review
SilkRoad
I think OpenHire is best for a small company (max about 2500 employees). The more employees you have the more HR people you should have and this can get expensive. I know most larger companies are using more advanced systems as well (Workday). During the selection process be sure to determine how many OpenHire users you would need. Ask whether your managers will be willing to work in the system as well or whether HR would have to own the entire process. If you are EEOC compliant, make sure you ask about diversity posting, APP tracking of applicants, and reporting needs. If you require an onboarding tool, SilkRoad offers RedCarpet. I found it to be very complex and hiring managers refused to use it. If you require an onboarding tool, definitely look into it. The demo may look great but there were a lot of implementation steps done to make it work and it just didn't fit our company culture. So make sure it fits yours.
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Pros
Factorial
  • Recruitment ATS.
  • Keeping documents and employee records.
  • Talent performance management.
Read full review
SilkRoad
  • The ease of use when it comes to create requisitions from a hiring managers side of things is definitely a positive. It's very much user intuitive and the specifications can be completely customized as to what a company would like to appear within said requisition.
  • Candidate correspondence is an absolute breeze as you can custom load templates into the system that can be edited at any time through an administrator in your company instead of having to go through a technical support team on the other side of things.
  • Overall, it's a pretty no muss no fuss system to use as there's not a great layer of complication about it and like most things, spaced practice and consistent exposure to it tend to iron out those rough edges. From an administration standpoint, adding in locations and hiring managers is incredibly simplistic along with reporting functionality.
  • Candidate folders have come a long way in the system and are much more user friendly at this point than when I began using the system some four years ago. It's very easy to shift candidate profiles between folders and edit on the fly.
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Cons
Factorial
  • i think the main area is time off requests.
  • also, customer service is not as responsive.
  • interface could be more user friendly.
Read full review
SilkRoad
  • OpenHire's user roles can create issues depending on how your company's hiring process flows. For example, at one company, the hiring managers were extremely involved in screening candidates yet the system seems very geared towards use of centralized recruiters who distribute candidates. The lack of ability to customize roles and security to match our managers' needs created additional burden on HR as well as frustration from hiring managers.
  • I experienced several problems uploading documents to accompany a candidate's offer. There was a limit on the number, size and type of attachments that could be included, and there was no alternative (as vetted with OpenHire) besides sending a separate correspondence to the candidate. I found this to appear unprofessional to the candidate as well as creating an extra step in the process for HR/recruiting.
  • The requisition process had a few issues which created inefficiencies in the process. Firstly, for times when you need to post a role confidentially outside of your standard process, there was no way to designate the req as 'confidential'. Instead, you had to use the 'executive' status which created issues (ie: inaccurate data in reporting). Secondly, OpenHire was unable to upload the company directory of emails in the requisition approver fields so rather than being able to select from a drop-down or using a 'smart' field, you had to type each approver's email out manually thus increasing the potential for error and delay in the process.
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Likelihood to Renew
Factorial
No answers on this topic
SilkRoad
It was a great solution for the company in all aspects, especially the cost. The company was not in a position to afford a solution such as Oracle PeopleSoft. The only reason we did not renew OpenHire was we got acquired by a much larger organization and started utilizing the tools that the parent company had available
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Usability
Factorial
No answers on this topic
SilkRoad
It's not a bad system to use, there just seems to be so much click through to get one task achieved. Once you know all the little routes and pieces it gets easier.
Read full review
Support Rating
Factorial
No answers on this topic
SilkRoad
The support for Silkroad is awful. I know they are working on it and it seems to be slightly better but it's still not great. I have had multiple cases I have never heard from them on, others I have had to follow-up multiple times and one that took a year
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Alternatives Considered
Factorial
I does not stack up very well. It's best feature is that it is a 360 HR platform, but it needs to evolve and improve. Recruitee and Teamtailor seem way better options, in my opinion, for the Applicant tracking system. Time off tends to get confusing at times, and employees prefer tools like bamboo or Roots, which integrate well with other tools.
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SilkRoad
NeoGov is a more simple system but just being able to require specific documents has been a huge time saver for us. Other elements in NeoGov aren't as robust but still it saves me a lot of time compared to OpenHire.
Read full review
Return on Investment
Factorial
  • It has not had any impact. we are testing the tool for a while now, but we do not think it will make it to the end of the process.
  • It seems good for ATS but all other functionalities seemed to have been left behind.
  • I like that it allows managing posts and other things like internal social media and communities.
Read full review
SilkRoad
  • The cost was very high
  • It made managers more involved in the process
  • It got managers involved earlier than they had been in the past
  • It forced managers to stay involved in their recruiting and not just wait for HR to hire someone
Read full review
ScreenShots

Factorial HR Screenshots

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