FatCow is a website hosting service with features such as a free domain name, a blog, site templates, and unlimited mailboxes, offered by Endurance International Group.
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HostGator
Score 7.4 out of 10
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HostGator, from Newfold Digital (formerly Endurance), is a web hosting service with WordPress hosting, VPS hosting, and dedicated hosting capabilities.
I honestly can't speak to whether FatCow would be well suited for large companies. But for independent contractors, bloggers, and entrepreneurs, FatCow is a perfect fit. If you're a novice user, their tools and interface allow you to build a site quickly. For advanced users, the clean interface makes it simple to find what you need. One-click installation of web applications is awesome. I haven't updated my site in a while, but they provide a great platform for those looking to showcase their portfolios and blogs.
HostGator for email, domain and website hosting--delightful, 100% satisfied! Have always had ample capacity for company email needs, features work well. I have used it off and on for several organizations since 2011. HostGator website building is fairly straightforward, although I wouldn't recommend it for first-time web designing. The pluses on the HostGator website builder: great-looking themes, adequate webpage capacity, really cool scrolling capabilities, which trends well now. Easier than building a WordPress website from scratch, which can also be done for free in HostGator. I'd say it's limited compared to feature-rich WP, but it designs as nicely as Wix.
The pricing is a big feature for this hosting company
Every three years when the hosting contract is coming to an end, they offer a reduced fee to upgrade your server plan, which is more cost effective than renewing at the regular rate for whatever plan you're currently using.
The customer service workers are professional and friendly.
I was very disappointed with my initial renewal. I understood that the price I had paid was an introductory price, but the renewal rate was much higher than I anticipated. They could be more transparent with their renewals.
Because we have in house technical support to compensate the lack of quality HostGator tech support, and because the price continues to be affordable the business is likely to continue using HostGator. They provide what the business needs and we have in house support to maintain it.
While you will get support from HostGator, it seems to be a different level from 8-10 years ago. It may take 15-20 minutes to get someone on chat, and unless you follow up, I've found followup email support to take a couple of days. If you stick with it, though, you will get support, and I've never had a problem they couldn't help with.
Before choosing FatCow, I looked into a few services. As this was 9 years ago, the options weren't as diverse as they are now. GoDaddy was the most popular at the time, but the rates were significantly higher for a smaller package, and they had a pretty sexist ad campaign at the time that really turned me off of their services. Since choosing FatCow, I have looked into using WP Engine as I do my website in WordPress, but it wasn't worth it to move it over at the time and I elected to stick with what I had.
I prefer HostGator over GoDaddy. HostGator does have better and more reliable customer support, and the user interface and user experience are overall much more friendly and easier to use. GoDaddy does have downtime associated with their hosting in my experience, but I have not experienced that with HostGator.